Account Representative I, Hardlines

Amazon Services is seeking a dynamic and motivated Account Representative. The Account Representative will be responsible for recruiting and launching businesses within our many different categories. This person will be the primary point of contact for those companies throughout the entire sales process. They will be chartered with developing and managing a sales pipeline of high value, strategic accounts while executing sales strategies to secure deals that will exceed output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior and C-level management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.

As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization and drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth targets for our Sellers’ businesses.

Core Responsibilities:
Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs.

Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended.

Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.

Manage complex contract negotiations and serve as a liaison to the legal team.

Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited.

Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals.

Develop a thorough understanding of the e-commerce industry and including knowledge of product offerings.

Prioritize and complete additional projects while maintaining current book of business such as mentorship, and sales.

Prepare and deliver business reviews regarding progress and state of health for the respective territory.

Meet or exceed quarterly revenue targets and operational metrics.

Create and articulate compelling value propositions around the Selling on Amazon product.

Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.

Assist internal partners to drive change, remove roadblocks and close business

Key job responsibilities
The Account Rep will be responsible for recruiting and launching businesses of all sizes to advertise their products on Amazon.com.


A day in the life
This person will be the primary point of contact for prospective new sellers looking to grow their presence in the Amazon store and will guide prospects throughout the entire sales process (from prospecting to close).

About the team
Our team specializes in recruitment and development of new-to-Amazon sellers (brand owners and strategic resellers) in the Hardlines categories. We are customer-obsessed (both seller and buyer) and focus on delivering best-in-class growth recommendations for our selling partners while highlighting unique selection at competitive prices for our end customers. We work hard, have fun (don't take ourselves too seriously and look for ways to constantly improve our SX and CX), and continue to make history in powering the growth of 3P selection in Amazon's store.