Key job responsibilities
This person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.
A day in the life
Core Responsibilities:
- Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs.
- Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended.
- Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Manage complex contract negotiations and serve as a liaison to the legal team.
- Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited.
- Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.
- Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings.
- Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis.
- Prepare and deliver business reviews regarding progress and state of health for the respective territory.
- Meet or exceed quarterly revenue targets and operational metrics.
- Create and articulate compelling value propositions around the Selling on Amazon product.
- Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
- Assist internal partners to drive change, remove roadblocks and close business.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- At least 5 years of business-to-business selling experience
- Experience prospecting, qualifying, and cold-calling companies
- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
- Ability to thrive in an ambiguous environment
- Ability to prioritize and manage multiple responsibilities
- Superior communication and presentation skills
- Always does what is right for the customer—relentlessly customer-focused
PREFERRED QUALIFICATIONS
- 2+ years of inside sales experience
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
- Sound business judgment, proven ability to influence others
- Strong analytical skills including Microsoft Excel
- Experience using Salesforce.com or other CRM tool
- Creative, has initiative, and can constructively advocate on behalf of the customer
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.