WW Strategic Initiatives Lead, Industry & Partner Solutions COE

The Strategic Initiatives Lead (SIL) is a key member of the Industry and Partner Solutions COE, responsible for delivering new and increased capabilities and better end-to-end partner partner and customer experiences across AWS Partner and Specialist Organization (ASP). The I&PS COE mission is to create the most customer-obsessed industry, cross-industry, and service-centric capability to drive business outcomes through partners via solutions and services while improving partners' experience and profitability. The SIL works directly with APO teams, AGS/AWSI Field teams, and Partners to identify friction points, blockers, and forward-looking areas of opportunity. As part of qualifying and selecting initiatives to pursue, the SIL leads alignment of stakeholders, creation of the target-solution, and orchestration of required actions to enact change and drive the target outcome. The SIL will define metrics and stand-up the required mechanisms to inspect the initiatives, from which the SIL will enact necessary improvements as well as harvest learnings to feed into parallel and future initiatives.

Key job responsibilities
• Continuously gather APO, Partner, Field, and Customer insights to refine areas of focus for the I&PS COE strategy, ensuring I&PS COE efforts remain closely aligned to addressing customer and partner opportunities and challenges.
• Qualify the impact of candidate initiatives against partner cohorts and the worldwide partner community overall.
• Prioritize and align leadership to high-impact candidates to increase APO and partner performance.
• Design mechanisms, best practices, processes, and governance models to address gaps and opportunities in focus (strategic initiatives); leading the implementation and delivery of these strategic initiatives, via hands-on engagement with stakeholders and via orchestrating cross-functional teams.
• Uncover partner needs and Think Big ideas through participation in key partner meetings, primary research, and data analysis; leveraging these insights to ensure customer and partner needs are central to I&PS COE strategy and initiatives.
• Represent the I&PS COE across SMGS teams, where the I&PS COE has decision authority or a vested interest in the capabilities and capacity of the worldwide industry partner community.
• Apply partner and customer engagement expertise to aligning, planning, and constructing solutions for transformation programs and business acceleration initiatives.
• Direct participation in annual strategic plan processes.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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