Ownership and Invent and Simplify are core principals of Amazon uniquely positioned to enable the next generation of new hires to succeed within the Tech Field Enablement Team at AWS.
We're seeking a highly organized, independent individual who is passionate about innovating on behalf of our internal customers, demonstrates a high degree of program ownership, and wants to have fun while making history. As an inventive PM you will drive onboarding training strategies, develop mechanisms for accelerating knowledge sharing, and execute enablement programs for new technical staff joining AWS. You will combine a solid understanding of program management best practices with the ability to synthesize information and make it usable among a global audience. You will work closely with the Tech Field Enablement leadership team and tech leader stakeholders to build remarkable experiences for Solution Architects and Customer Solutions Managers.
In this role you will assess current enablement initiatives and ongoing areas of need with regard to how we educate new staff in technical roles, identifying new initiatives that would drive productivity and positive onboarding experiences.
Responsibilities:
• Own the execution of onboarding mechanisms already in place for new technical staff
• Partner with Tech Leaders and Technical SMEs to deliver gamified training sessions and hands-on labs within onboarding
• Design and drive delivery of new or updated global programming from AWS to exist with onboarding program
• Introduce new enablement programs to include networking, mentoring, and other informal knowledge sharing opportunities that are part of the onboarding experience
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS
- 7+ years of Program Management experience in a related industry/with technical teams (experience should include tracking milestone deadlines, owners, and risks to ensure successful completion to meet project objectives).
- 5+ years of supporting large scope, global or complex projects and managing executive level stakeholders.
- 3+ years of experience developing training or enablement programs for stakeholders with various roles and needs; applying adult learning principles to identify ideal coursework for target audience
- 3+ years of experience interpreting data, creating and distributing dashboards to engage management level to drive training adoption
PREFERRED QUALIFICATIONS
- Effective communicator in both verbal and written forms and are equally adept in communicating upwards and downward A constant desire to learn and help others learn; finding effective ways to share knowledge is key to this role.
- Entrepreneurial skills with experience scaling/developing new concepts within organizations.
- Proven analytical thinking, skills in metrics creation and project management, attention to details, and exceptional organizational skills.
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.