Sr. Product Manager - Tech, External Services, AWS Global Services Offerings

Want to help enterprise customers accelerate their transition to AWS? In this role, you will work with our largest customers to identify the challenges they face making a cloud transition, and work backwards to create unique and compelling new offerings that address these challenges. At your disposal is the current and future capabilities of the AWS Global Services (GS) portfolio, which includes AWS Professional Services, AWS Support, AWS Training and Certification, AWS Security, and our AWS partners. Using these capabilities, you will define, launch, and incubate new products and offerings that help enterprises accelerate their transition to the cloud. While our customers require assistance across a wide range of transformation topics such as Migration, GenAI, Data & Analytics, and Security, this role will focus specifically on Application Modernization and the associated technical and non-technical challenges. The broad scope of the role will also be well positioned to identify opportunities for our individual GS teams to work more efficiently together for the benefit of customers. In addition to building relationships with the GS product leaders of each portfolio business unit, you will help develop Global Services product management standards, prioritized roadmaps, peer review proposed product ideas from across the business, and identify opportunities to improve the unified value proposition and delivery of our existing Global Services capabilities.

Key job responsibilities
For new Global Services products and offerings, you will be responsible for authoring the vision and thought leadership documents that help leadership evaluate the customer benefits and business potential of an innovative idea against the required effort. You will then continue to refine the idea with customer feedback, align with GTM campaigns, work to gain support from business unit product leadership, define financial and pricing models, and work through the AWS launch and go to market process where applicable. Once launched, you will participate in early business development and field enablement activities, and iterate quickly based on feedback from initial customers.

About the team
We are a new Offerings team created within Global Services that is on a mission to simplify how enterprise customers experience and consume our portfolio of products, offerings, and content. Whether that is making what we have function better together or inventing something new, we work backwards from our customers to better understand their opportunities and challenges in the cloud.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.