Sr. Business Operations Leader, ProServe

At AWS Professional Services, we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for an exceptional Sales Operations Leader for the Worldwide business, with strong operational, financial, collaboration, and communication skills. This individual will manage a large team (up to 70) of operations managers and will be accountable for multiple key business processes to ensure a great experience for customers, high productivity of all consultants, and efficient execution of business operations.







Key job responsibilities
- People Management: Ensure our global business operations team is staffed with exceptional talent and that they are coached and developed for professional success.
- Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification.
- Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, with an emphasis on process automation/elimination.
- Collaborate with cross-functional teams including Sales, Finance, and Strategy & Operations to ensure all methodologies, policies, and procedures are scaling to meet the needs of the business.
- Lead initiatives across Business Operations and contribute to ProServe scale globally.

About the team
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