As a Senior Account Manager within AWS you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your broad responsibilities will include developing and managing a growing customer base across the Department of Energy (DOE) leveraging AWS. You will drive business and technical relationships with urgency, helping to define, identify, and pursue key related opportunities. This includes determining the most effective go-to-market strategies, and collaborating with the Technical, Sales, Legal, Marketing, Product, Contracts and Executive leadership along the way. Teaming with the customer’s IT and Lines of Business organizations to build strategic relationships across the account, articulating a clear vision and value, and generating enthusiasm, while impacting all business groups.
You will define CXO and key stakeholder relationship strategies within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction. The ideal candidate will be team oriented while being a self-starter who is prepared to own, define, develop and execute an account strategy and consistently deliver on revenue targets while thinking strategically about long term customer outcomes.
Key job responsibilities
• Partner with the customer to ensure they are successful using our cloud services at all levels within the agency.
• Understand the CXO and missions' goals and technical requirements and work closely with the internal teams to guide the direction of our product offerings.
• Accelerate customer adoption and ensure customer satisfaction.
• Set a strategic sales plan aligned with the broader direction of AWS.
• Develop and execute against account plan, and meet and exceed your targets
• Maintain an accurate and robust pipeline and forecast of business opportunities.
• Identify specific prospects/partners/channels to approach while communicating the specific value proposition for their business and use case.
• Serve as a key member of the AWS Public Sector team in helping to drive overall AWS adoption.
• Understand the technical considerations and certifications specific to the public sector.
• Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
• Prepare and deliver quarterly and annual territory reviews to the senior management team to align with revenue growth expectations.
• Manage complex contract negotiations and liaison with the contracts and legal group.
• 25% - 50% travel is expected.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 10+ years of business development, partner development, sales or alliances management experience
PREFERRED QUALIFICATIONS
- 5+ years of building profitable partner ecosystems experience
- Experience developing detailed go to market plans
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.