At AWS we're working to be the most customer-centric Cloud Services company on earth. To get there, we need exceptionally talented people. We are looking for a dynamic, bright, and organized self-starter with a passion for talent management to join our team as a Senior Talent Partner supporting the AWS North America (NAMER) organization. This role is part of a fun and passionate global HR and business group and requires strong client management and team collaboration across organizations. We are looking for a professional who has the ability to diagnose issues, spot patterns, and develop solutions that de-risk and accelerates the business, in addition to an ability to assess and coach talent at an executive level. The Senior Talent Partner is a skilled communicator and facilitator, with experience driving strategic people conversations with senior leaders. Finally, this leader must be strategic and a systems thinker, with the skills necessary to clearly define problem statements and iterate, launch and scale mechanisms that address them. They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations.

Key job responsibilities
The Senior Talent Partner is responsible for ensuring our executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon across North America. This includes leading the talent cadence for comprehensive succession planning, critical role mapping, executive promotions and talent movement at a country and area level (across business lines and functions). In doing so, the Senior Talent Partner ensures our NAMER leadership teams are consistently inspecting and assessing their organizational effectiveness, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Senior Talent Partner consults with relevant business leaders and then builds, iterates, and scales solutions to address.

A day in the life
The Senior Talent Partner is a skilled program manager with talent management capability. They have experience driving strategic people conversations with senior leaders and facilitating conversations across large groups of executives. In this role, the Senior Talent Partner will plan, coordinate, and facilitate bi-annual executive level talent reviews across NAMER AWS businesses. They will need to work back from the needs of the business vis a vis our talent, driving buy in from HR and business leaders. Finally, the Senior Talent Partner, NAMER will support a set of projects related to building industry capability across critical roles and organizational effectiveness. This leader must be strategic and a systems thinker, with the skills necessary to move from “idea” to “process.” They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations. They will work closely with HR Business Partners, the AWS Talent Management COE, and other Talent Partners globally to invent and simplify and deliver results for our business.

About the team
This role sits on the AWS Global Sales (AGS) Executive Talent Management team and is matrixed into the AWS Global Sales PXT (HR) organization. The primary client for this role is the AWS Global Sales organization due to leadership footprint; however, the Senior Talent Partner will also work cross functionally to take a regional view of executive talent management across our Partners, Global Services, Public Sector, Industries and Marketing businesses. The Senior Talent Partner is an influential partner to our regional HR Director(s) and the interim VP, in addition to Talent Partners representing non-NAMER based organizations.

Finally, the Senior Talent Partner will build and scale our industry capability model across AWS. Through this project, they will partner with business leaders and AWS Executive Development to create a success profile for industry leaders, build necessary development and training programs, and identify and address opportunities to increase industry capability/acumen globally. In doing so, this role is responsible for building upon our recent organizational transformation to build industry capability for the future.

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face.


Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- Bachelor’s degree, or equivalent experience with 7+ years progressive in Talent Management or Human Resources.
- Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.
- Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.
- Communication, coaching and influencing skills across diverse counterparts, globally.
- Is able to work independently, as well as on teams.

PREFERRED QUALIFICATIONS

- Master's Degree in Business, Organizational Psychology, Human Resources Management or related field.
- Program Management certification
- Experience leading complex program management initiatives across matrixed organizations
- Demonstrated agility in thriving within fast-paced and innovative environments.
- Experience with organizational effectiveness and design within sales organizations
- Experience working with global organizations


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.