As a Marketing Operations Manager, you'll be part of a dynamic team responsible for analyzing customer data, program managing alignment process with key stakeholders (AGS Sales, Partner Sales, LOREM, et all) identifying growth opportunities, and developing insights-driven marketing strategies to accelerate the adoption of AWS services among ISVs, startups, and SMBs. Your role will be pivotal in shaping the success of our customers and driving business growth.
Oftentimes, the ideal set of data may not be available, and you'll need to think creatively about what is accessible and what you can do to drive results. You will leverage your skillset in business, marketing, finance, simulation, and business intelligence to explain, quantify, predict, and prescribe solutions. You will know how to translate business and financial goals into agile, insightful analytics. Additionally, you will seek to create value for both stakeholders and customers, conveying findings in a clear, actionable manner to managers and senior leaders.
Key job responsibilities
- Collect, analyze, and interpret customer data to uncover trends, patterns, and insights that inform marketing strategies and tactical execution.
- Identify and prioritize growth opportunities by conducting market research, competitive analysis, and customer segmentation studies.
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
- Continually improve ongoing processes and find ways to automate or simplify them
- Develop relationships and processes with sales, partner marketing, partner sales, finance, HR, sales operations, marketing operations, and other stakeholders to identify and address issues
A day in the life
As a Marketing Business Analyst at AWS, no two days are the same - you'll manipulate data, build dashboards, write SQL code, share strategic insights, collaborate with cross-functional teams, solve problems, and drive the team's success through data-driven decision-making and innovative solutions.. You thrive in a fast-paced, dynamic environment where data-driven decision-making is at the core of everything you do. Your ability to navigate ambiguity, think creatively, and collaborate effectively with cross-functional teams enables you to drive growth and success for AWS's ISV, startup, and SMB customers.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of experience in business analytics working on large databases and external data sources
- Fluency in excel and SQL, and at least one of (by decreasing priority) Python, R or SAS
- Experience in developing, implementing, managing and executing through influence across a cross-functional set of senior stakeholders
PREFERRED QUALIFICATIONS
- Proven track record of taking ownership and driving results.
- Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities.
- Experience communicating with both technical and non-technical stakeholders across multiple teams.
- Knowledge of data visualization software (e.g. Quicksight)
- Experience working within a high-growth, fast paced company
- Advanced degree in statistics, operational research, business or related discipline
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.