The Senior Account Manager role provides the opportunity sell business-transforming solutions to the world’s biggest and most impactful companies and shaping the future of business. You will be part of a multi-functional sales team including technical and project SMEs. You will build and oversee a portfolio of business of tens of millions of dollars. You will provide scale necessary to meet customer demand and lead the constant evolution of our customers' business to exceed the revenue and non-revenue goals.
You possess a sales background that enables you to successfully build and maintain relationships, drive long-term business and revenue by managing the full sales cycle to create opportunities and net-new innovative solutions, advise customers on AWS cloud solutions, and grow AWS usage across a defined set of customers. You will work with prospects, customers, partners, Global Account Managers, and internal teams to consistently meet and exceed sales quotas.
This is a strategic role with tremendous growth opportunities.
Key job responsibilities
• Building a portfolio of business that accrues to high value for our customers and growing revenue for AWS.
• Building trusted advisor relationships with key influencers and decision-makers, specifically CxOs.
• Supporting a CXO relationship strategy within the customer, supporting executive business reviews, and maintaining customer satisfaction levels.
• Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
• Operating with autonomy and discretion. A high degree of fast and quality decision making is required in customer engagement. Business judgment is critical.
• Helping to drive the sales pipeline via Salesforce and facilitating all stages of a sale.
• Participating in the negotiation and closing of legal agreements, such as Enterprise Agreements Private Pricing Agreements.
• Maintaining an operating knowledge of AWS’s service catalog and is able to relate services to solving customers’ business opportunities.
• Helping define product requirements by understanding and evangelizing the needs of customers. Feedback via Product Feature Requests for the service teams.
A day in the life
The Sr Account Manager (SAM) works with the Global Account Manager (GAM) to partner with the most strategic system integrator customers driving a joint disruptive strategy. They support the development and execution of account plans that not only align to, but drive the customer's cloud strategy. The SAM is a thought leader with an understanding of the cloud space. They help translate key technologies to drive business disruption as a builder/seller.
About the team
GSP Sales enables our GSP Customers to reinvent themselves to accelerate new revenue streams and disrupt/transform the industries they serve.
The GSP Sales team provides direct and Get To Market sales for the most strategic global systems integrator customers. GSP Sales provides a full range of sales motions and corresponding revenue, helps their customers transform and modernize their legacy IT environments to run on the AWS platform, and enables customers to leverage their IP and experience to build platforms/solutions that are sold to their end customers. We partner with AWS Partner Managers and Field Sales teams to support sales opportunities that take advantage of these solutions, and identify new revenue streams.
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Inclusive and Diverse Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
Bachelor's Degree
5+ years’ experience owning full sales circle (including negotiations) for complex, disruptive, transformative technical solutions in enterprise accounts
Cloud (&/or Infrastructure) sales experience
Excellent interpersonal, verbal and written communication, analytical and presentation skills are required
Understanding of cloud and/or technology as a service (Iaas, SaaS, PaaS).
Meets/exceeds Amazon’s functional/technical depth and complexity for this role.
PREFERRED QUALIFICATIONS
Understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS)
Experience as part of a high growth team
Worked with Global Systems Integrators
Demonstrated decision making, problem solving, and negotiating skills.
Experience in deal negotiations with a successful track record; ability to navigate across AWS and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.