In this role as Communications Content Specialist, you will develop and drive an internal content for the Organization, working across business functions, regions, and all levels of the organization to make sure our customers are a top-of-mind audience. You must have a proven history of operationalizing workflows, developing success measurements, and building mechanisms that help enable communication at scale—all while thinking big and creatively. The ideal candidate will excel at working collaboratively with extended team leaders and colleagues to deliver crisp, consistent messaging. You actively listen and employ data to craft what-and how-we communicate, shape, and amplify to inform the organization and our business partners. You are a strategic, skillful writer, strong communicator, and creative thinker. Attention to detail, ability to remain flexible in a fast-paced environment, and excellent organization and program management skills are critical. The right candidate excels at absorbing complex information and translating it into concise, compelling content to impact organizational goals. They will be involved with Marketing and Public Relations for helping tell customer and partner success stories across a diverse geography, with leadership presentations while driving the communications effort across a growing, multi-language business.
Key job responsibilities
Develop and execute a communications strategy that drives predictable information flow, organizational alignment (Commercial Sector/Public Sector/AWS Partner Organization), and employee engagement across the organization.
Develop and implement communications vehicles (internal newsletters, all hands meetings, video messages, etc.) in alignment with the communications strategy that incorporates program/project management for deliverables with dependencies.
Create a mechanism to align the community of communications managers within AWS (CS/PS) to share information, ideas, and best practices to drive message consistency and adoption with PR, Policy and Marketing.
Build repeatable content with use cases to strengthen the storytelling of AWS Partner business.
Create communications for the organization’s leader, including drafting talking points, scripts, presentations, and internal communications.
Executive communications for the organization’s leader, including drafting talking points, scripts, presentations, and internal communications
Provide expert internal communications counsel to diverse groups across the organization, and represent the AWS customer audience in the development of communications strategy around company issues and important news.
Develop and manage style guidelines and communications governance standards across all internal channels.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 5+ years of internal and executive business communications.
- Experience presenting in executive level meetings.
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Demonstrated experience navigating a global, matrixed, and virtual work environment.
- Comfort with ambiguity and an ability to work independently with a high degree of autonomy.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.