Systems Engineer, Controls Fleet

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.

By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.

The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.

The ideal candidate should have a solid understanding of Windows server administration, networking, and virtualization. Proficiency in AWS tooling and administration is also a strong fit for this role. This position demands a solid foundation in networking principles, along with hands-on experience in hardware troubleshooting and system building.

If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.


Key job responsibilities
• Network Engineering Expertise: Proven ability to troubleshoot large-scale Layer 2 networks, configure and resolve issues at the switch level, with hands-on experience in Juniper and Cisco hardware.
• Networking Knowledge: Deep understanding of Layer 2 networking principles, including the ability to apply switch configurations and ensure network reliability.
• Innovation & Problem Solving: Strong methodology for diagnosing and resolving system failures, with a focus on effective and efficient problem-solving strategies.
• Adaptability & Multitasking: Demonstrated ability to quickly adapt to shifting priorities while managing multiple tasks effectively in a fast-paced environment.
• Windows Server Administration: Extensive experience in troubleshooting and managing Windows Server environments, including resolving hardware-related issues.
• Virtualization: Solid understanding of hypervisors and virtual machines, with experience in Hyper-V as a plus.


About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.