Business Analysts, AWS Global Fields Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you want to be an integral part of the world's transition to the cloud? The AWS Frontier team is seeking a Business Intelligence Engineer (BIE) with a combination of superior analytical abilities, business acumen, business judgement, curiosity, technical skills, and written and verbal communication skills to join our team.

Data-driven decision-making is at the core of Amazon’s culture and people who are exceptionally talented at analyzing large sets of data to build insights are critical. Your work will directly impact the decisions and strategy of the Frontier org. You will be gathering customer needs and insights, building visualizations and tools for our business partners, generating insights to help senior leaders make critical business decisions. Hence, the successful BIE will not only possess the expertise and passion for analyzing data, designing metrics to measure the performance of the business, and building reporting capabilities and tools, but also will interact directly with business leaders and teams that rely on the metrics and analyses that they produce.

The business intelligence engineer must be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail), and enjoy working in a fast-paced, dynamic environment. If you are excited about data, are results-oriented, and want to be a sole owner of analytics in your team - this role is for you!


Key job responsibilities
* Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support the needs of the business.
* Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets.
* Be hands-on with ETL to build data pipeline to support automated reporting.
* Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc analyses to support future improvements or innovations. This will require data gathering and manipulation, problem solving, and communication of insights and recommendations.
* Build various data visualizations to tell the story of business trends, patterns, and outliers through rich visualizations.
* Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.

About the team
AWS Global Field Operations team works in non-traditional environments to deploy AWS hardware for new solutions at the edge of the cloud. We are global, mobile, operate at a high pace and take pride in challenging the status quo and innovating for our customers!

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.