Associate Assurance Consultant, AWS Security Assurance Services

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWe are an AWS deals team and partner across GTM teams by crafting high-quality commercial deal strategies within both Commercial and Public sectors to sustainably grow the business and accelerate customer outcomes. Our team of dedicated deal leads have expertise across Global Services and at each business unit level (AMS, ProServe, Training & Certification, Security, and Support) to build, execute, and accelerate commercial strategies at the singular, multi-GS, and pan-Amazon levels. To learn more about how, why, and when to engage GSDE, refer to our Resource Center.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required ...

Automation Solutions Engineer, Reliability and Automation Engineering Team (RAE)

Reliability, Maintenance, and Engineering (RME) Central Services is hiring an Automation Solutions Engineers.***This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel***At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. This role is a proactive technical support role for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.Key job responsibilities- Coordinate and plan work activities for Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.- Work closely with various teams including Fulfillment Center (FC) Operations, Operations Engineering, FC Start-up, AFT Software, ACES, and Safety teams in supporting MHE systems optimization and project implementation.- Understand, maintain and troubleshoot material handling control systems including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Monitor MHE metrics and partner with maintenance/operations for system performance issues and assess across all Amazon business units.- Act as first level escalation support for the site level Control Systems Engineers during and after business hours, troubleshooting locally and remotely, and repair all hardware or controls software systems within the building.- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor CSEs, CSLs and CSTs within your assigned building.- Facilitate Failure Analysis and Incident Review processes. Implement process improvements or retraining to avoid future incidents.- Act As Subject Matter Expert (SME) for material handling and electronic systems to maximize utilization of those systems- Perform, utilize, and assess material handling system performance.- Partner with operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.- Utilize network support resources for guidance and assistance. Provide assistance to peers, as needed.- Communicate technical issues and project timelines with building leadership, operations and the maintenance team.- Assist with skills assessments for technical positions within site maintenance teams.- Handle flexible workload which may come from management or operations.- Travel up to 70%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering field OR 5+ years of equivalent professional experience.- 3+ years of experience in an Automation Solutions Engineer or similar role- Experience with electrical theory, robotics, controls components and automated equipment.- Knowledge on programming software such as RSLogix, Studio 5000, FT View, and other controls software platforms.- Experience identifying, maintaining, troubleshooting, and modifying motor controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems.- Experience interpreting, modifying, and developing electrical drawings and schematics. ...

Bodily Injury and Litigation Auto Claims Examiner, Logistics Claims Management

The DSP (Delivery Service Partner) Offer & Expansion team is part of the Last Mile Product and Technology organization and is responsible for designing, launching, and managing the strategy of the Delivery Service Partner (DSP) program around the world across all of its various use cases.Amazon’s Last Mile Claims team is seeking a talented claims professional to support our rapidly growing and evolving global auto program. You will lead strategy on complex bodily injury auto claims, handling pre-litigation disputes and resolving litigated claims with cross-functional partners. Further, you will help develop programs and tools that contain costs, and continue successful third party administrator (TPA) strategies and relationships. You will have a strong working knowledge of commercial auto insurance policies and experience with large transportation fleets. You will have experience adjudicating both litigated and non-litigated claims in a time-efficient and cost-effective manner. You will help build processes and strategies for handling new issues that arise in a business-centric way while addressing risk. Typical transactions will range from standard claims settlement to complex high dollar agreements.Essential Duties and ResponsibilitiesWithin the Last Mile Claims team, a successful candidate will support and report to a Senior Risk Manager and be enthusiastic about driving change, enjoy working hard, and being continually challenged. Duties may include, but are not limited to, the following: · Claims management of moderate and complex bodiliy injury litigated claims. · Work with business units to implement strategies to limit complex high value claims and contain costs. · Develop strategy and action plans for claims in tandem with internal/external counsel, TPAs, and insurance companies. · Mediation and settlement strategy and attendance in conjunction with internal/external legal partners, insurance companies, and TPAs. · Field and address business partners on-going questions and issues through claims resolution as needed. · Partner with internal teams to proactively prevent claims through safety measures. · Ensure that the TPA manages the claims diligently, partners with Risk Management and Legal (internal and external), and employs best practices to control claim costs. · Lead logistic complex claims management, develop and refine claims processes, and provide training as needed. · Direct claim reviews and ensure alignment with KPIs and Performance Guarantee. · Report out on business metrics to internal business teams, including logistics and Amazon’s captive insurance program. · Partner and direct external vendors and partners on innovative claims handling and initiatives that support simplicity and contain costs while enhancing the customer experience. · Effectively communicate recommended risk mitigation strategies to cross-functional and internal leadership teams. · Manage and advise on worldwide corporate auto exposures, delivery service provider projects, and other logistics operations. · Utilize and/or establish analytics, metrics, and bench marking through multiple sources to evaluate loss trends. · Provide guidance and support for loss prevention matters to ensure an open, proactive, and effective risk management culture. · Assist in developing business proposals and case studies for presentation to senior leaders. -Work across teams to share ideas, influence change, and deliver projects results.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Bellevue, WA, USA | Chicago, IL, USA | Dallas, TX, USA | Houston, TX, USA | Irvine, CA, USA | Nashville, TN, USA | San Diego, CA, USA | Seattle, WA, USA | Tempe, AZ, USA |New York, NY, USA | Santa Cruz, CA, USAKey job responsibilities• Claims management of complex high value bodily injury and litigated claims. • Work with business units to implement strategies to limit complex high value claims and contain costs. • Develop strategy and action plans for claims in tandem with internal / external counsel, TPAs and insurance companies. • Mediation and settlement strategy and attendance in conjunction with internal/external legal partners, insurance companies, and TPAs. • Field and address business partners on-going questions and issues through claims resolution as needed.BASIC QUALIFICATIONS- Bachelor's degree or equivalent ...

Category Manager - Telecom, Global Procurement Organization

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking a leader with procurement experience to strategically source Telecom products and services for the Global Procurement Organization. The person in this role will coordinate with several telecom and cross-functional teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. Key job responsibilities- Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use- Manage category suppliers to proactively identify, monitor and optimize opportunities- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon- Identify, achieve and report on savings and value targets for category sourcing activities- Align with internal customers and understand the business application of the category- Negotiation and implementation of supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions.- Helping to develop long-term department strategies and significantly influencing the cross-company project development and delivery processes and standards.- Keys to success in this role include sound judgement and excellent written/verbal communication skills. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Experience being responsible/leading large and complex negotiations- Experience working cross functionally with tech and non-tech teams- Experience managing spend amount of at least $75 million ...

Category Manager, Services, Global Procurement Organization (GPO)

Amazon's Global Procurement Organization tackles business challenges that help internal customers with innovative procurement strategies. We create value in the supply chain, strive for optimization, and act with one global voice and vision. The Category team owns the strategic relationships with suppliers & internal stakeholders. The team identifies & leads strategic sourcing activities to lower overall total cost of ownership for Amazon operations, ensuring equipment & service availability meet business owner requirements. The team develops & negotiates framework agreements to reduce risk & support local teams in project specific needs relevant to category. This role in the facility services team will have broad responsibility to define the procurement strategy for the janitorial category, sourcing vendors and innovative tools and processes to support a large network of Amazon stakeholders across multiple business lines. Key job responsibilities- Develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision making process of the category roadmap with regional senior leadership- Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance- Lead supplier performance management including improving sustainability & social responsibility- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategiesA day in the life- Autonomy to innovate and deliver new approaches that impact the bottom and the top line - Learn from people with a wide variety of professional backgroundsAbout the teamThe GPO janitorial category objective is to provide a hygienic, pleasant, and safe environment for associates, staff, suppliers, visitors and guests. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Controls Technical Trainer, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

Power Settlements Analyst, Energy Procurement Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team manages supply contracts post execution, provides controllership and governance of energy spend, tracks environmental attributes and ensures our energy supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the world’s largest portfolio of corporate renewable contracts.We are looking for an individual to execute our operational programs to monitor, report, analyze and improve performance of power settlements operations, globally. The right candidate has an analytical skill set, experience with power transactions and settlements in major regulate and non-regulated energy markets (US and abroad), and experience with reporting and BI tools. Key job responsibilities- Support financial controllership reporting for operational projects by compiling and analyzing performance, analyzing impacts to our business units and our customers- Manage power settlements for a set of agreements, including validation of power invoices, reconciliations, issue resolution and overall transaction controllership- Support end-of-month closing process in collaboration with partner teams and internal customers- Work with tech/product teams to upscale power settlements automation capabilities- Support the management of the contractual obligations with counterparties- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio- Support environmental attributes tracking, allocations and retirement across the portfolio- Work collaboratively with other Amazon teams to support the management of the energy programsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of business or financial analysis experience- 3+ years of Power settlements or electricity markets operations experience ...

Procurement Manager, Cost Engineering , Cost Engineeing

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Procurement Manager in Cost Engineering who will drive cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as driving Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment. Key job responsibilities• Support the development and execution of a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility. • Assist in introducing cost engineering and value engineering methodologies across the organization and supplier networks. • Contribute to value management efforts by supporting the organization and participating in functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value. • Utilize costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases. • Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers. • Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies. • Develop and enhance specification templates with category managers to standardize and streamline procurement processes. • Track and report cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals. • Provide summaries of cost analysis findings to management to support decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 3+ years of supply chain experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Robotic Technical Trainer, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Senior Category Manager, Services, Global Procurement Organization (GPO)

Amazon's Global Procurement Organization tackles business challenges that help internal customers with innovative procurement strategies. We create value in the supply chain, strive for optimization, and act with one global voice and vision. The Category team owns the strategic relationships with suppliers & internal stakeholders. The team identifies & leads strategic sourcing activities to lower overall total cost of ownership for Amazon operations, ensuring equipment & service availability meet business owner requirements. The team develops & negotiates framework agreements to reduce risk & support local teams in project specific needs relevant to category. This role in the facility services team will have broad responsibility to define the procurement strategy for the janitorial category, sourcing vendors and innovative tools and processes to support a large network of Amazon stakeholders across multiple business lines. Key job responsibilities- Develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision making process of the category roadmap with regional senior leadership- Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance- Lead supplier performance management including improving sustainability & social responsibility- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategiesA day in the life- Autonomy to innovate and deliver new approaches that impact the bottom and the top line - Learn from people with a wide variety of professional backgroundsAbout the teamThe GPO janitorial category objective is to provide a hygienic, pleasant, and safe environment for associates, staff, suppliers, visitors and guests. BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Senior Procurement Manager, Cost Engineering , Cost Engineeing

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Senior Procurement Manager in Cost Engineering who will lead cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as implementing Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment.Key job responsibilities• Develop and execute a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility.• Lead change management initiatives to introduce and integrate cost engineering and value engineering methodologies across the organization and supplier networks.• Drive value management by organizing and facilitating functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value.• Utilize advanced costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases.• Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers.• Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies.• Develop and enhance specification templates with category managers to standardize and streamline procurement processes.• Define and monitor cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals.• Present detailed cost insights and actionable recommendations to management for effective decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Senior Site WHS Manager, IXD+

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree • 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role • 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification • Experience implementing lean principles and process improvement in an operational environment • Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

Sr Storage Specialist Solutions Architect, WWSO AWSI Energy

Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.AWS is looking for an experienced Storage Solutions Architect (SA) to guide our customers on data storage best practices and to help shape the future growth of our storage services. As a storage Subject Matter Expert (SME), you will be an authority on architectures that leverage AWS services to increase availability and drive down costs for our customers.You will white board complex software architectures with a roomful of engineers as they are briefing an executive audience. You will get the opportunity to work with a wide array of AWS customers, from well-established tech giants to innovative startups that were born in the cloud. You will also have the opportunity to write whitepapers, deliver technical webinars, speak at events, and file patents for what could potentially be a future AWS product or feature.In this role, you will partner closely with the Storage Business Development and Sales teams to enable large-scale customer use cases and to help drive the adoption of AWS storage services. Thought leadership plays an important part in this role as you look for new ways to maximize value for our customers by establishing best practices and proposing enhancements and features for our storage services. As our portfolio of storage services continues to grow, you will leverage your passion for learning to come up to speed quickly. As an SME, you will be called upon frequently to present to customers and other AWS teams. To help our field teams understand how to integrate AWS storage options into customer architectures, you will also create field enablement materials for the broader SA population.This role will require travel up to 25%-50%.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years architecture/pre-sales experience with storage solutions- 5+ years experience with advanced storage technologies such as replication, high availability, archiving, backup & restore, and disaster recovery/business continuity- 3+ years experience with Linux command-line tools and system configuration ...

Sr. Category Manager - Telecom, Global Procurement Organization

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking a leader with procurement experience to strategically source Telecom products and services for the Global Procurement Organization. The person in this role will coordinate with several telecom and cross-functional teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. Key job responsibilities- Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use- Manage category suppliers to proactively identify, monitor and optimize opportunities- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon- Identify, achieve and report on savings and value targets for category sourcing activities- Align with internal customers and understand the business application of the category- Negotiation and implementation of supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions.- Helping to develop long-term department strategies and significantly influencing the cross-company project development and delivery processes and standards.- Keys to success in this role include sound judgement and excellent written/verbal communication skills. BASIC QUALIFICATIONS- 8+ years of negotiations/cost savings, supplier excellence, and risk mitigation experience- 8+ years of procurement, program management and supplier diversity & inclusion experience- 8+ years of program management, sourcing project management and supplier or customer relationship management experience- Experience being responsible/leading large and complex negotiations- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally with tech and non-tech teams ...

Sr. Category Manager, Construction, Global Procurement Organization (GPO)

At Amazon, we're working to be the most customer-centric company on earth. We are seeking a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making.Key job responsibilities- Lead individual GC construction category projects, partnering with the team, owning the delivery of complex, multi-disciplinary, multi-million-dollar sites.- Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season.- Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements- Drive Supplier sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; - Lead supplier performance management; including improving sustainability & social responsibility; - Help develop Key Performance Indicators and set goals for the team- Audit the progress of the team to ensure we are meeting customer expectations- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Candidate must be able to travel, up to 10%A day in the life- You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance - You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for OperationsBASIC QUALIFICATIONS- Bachelor's degree- Experience defining and executing program requirements- Experience implementing repeatable processes and driving automation or standardization- 5+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Sr. WW Specialist SA - GenAI , Q Business

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS in Computer Science, Data Science, Engineering, or related field (or equivalent experience)- 7+ years of hands-on experience building and deploying cloud solutions- Experience developing enterprise search solutions integrating multiple datasources (e.g., Sharepoint, Confluence, Salesforce)- Hands-on experience with Large Language Models, RAG-based systems, and Vector databases- Excellent communication and presentation skills for collaborating with internal and external stakeholders ...

Supply Chain Program Manager, Launch & Expansion, Global Procurement Organization (GPO)

The Supply Chain Program Manager, Launch Expansion is responsible for management and coordination of procurement tasks to support the on-time delivery of goods and services for new Amazon Fulfillment Centers. The Supply Chain Program Manager will also be responsible for monitoring and controlling project progress and performance, proactively identifying risks and managing mitigation plans. The person in this role will have excellent communication skills to build and maintain effective stakeholder relationships and have the ability to focus simultaneously on short term deliverables and continuous improvement initiatives to deliver long term value to internal customers.Key job responsibilities- Demonstrate ownership, management and coordination of procurement tasks and dependencies to ensure goods and services critical to the launch of new sites are planned for, ordered and delivered on time - Track and report project progress and performance, proactively identify risks, issues and manage mitigation plans when necessary - Track Purchase Order status and work with suppliers to ensure on-time delivery of all equipment Monitor and mitigate overall risk for all new launches buildings- Continuously improve current processesIdentify and/or eliminate project related barriers for team members and partners- Collaborate with suppliers and establish monitoring processes, where applicable, to ensure timely deliveries and quality compliance- Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives- Drive execution of vision and goals for the team- Develop sustainable training as needed for new project/program launches- Manage multiple, competing projects and priorities simultaneouslyBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

System Development Engineer II, Reliability and Maintenance Engineering

Amazon's Reliability, Maintenance, and Engineering (RME) team is hiring for a System Development Engineer to join our corporate-based engineering team within Automation Engineering.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. The candidate will be a subject matter expert in controls systems, workplace safety, and data driven management and leadership. The role will involve material handling equipment (MHE) systems/applications, packaging automation, distribution processes, and storage systems. The candidate will manage multiple complex projects and simultaneously influence and develop relationships at all organization levels.Key job responsibilities• Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return of investment (ROI), and other analytical techniques.• Coordinate and plan work activities for the Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.• Work closely with building Operations, Operations Engineering, fulfillment center (FC) Start up Team, Amazon Fulfillment Technologies (AFT) Software teams, Amazon Customer Excellence Systems (ACES) team, and Safety in supporting MHE systems optimization and project implementation.• Understand, maintain, and troubleshoot material handling control systems, including programmable logic controller (PLC)/personal computer (PC) controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.• Assist with skill assessments for the Technical positions within building operation maintenance teams.• Handle flexible work load which may come from management or other operations.• Participate in Automation Engineering (AE) conference calls and coordinate with AE central team to complete all tasks required.• Provide weekly site controls reliability information to AE central team - Travel up to 20%.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Sr. Worldwide Specialist - GenAI, Amazon Bedrock

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Generative AI specialist team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) works backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi- billion-dollar businesses. WWSO teams are made up of specialists with deep technology and industry expertise who help carry their fields into the future. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.Within the Worldwide GenAI GTM team, this position is a part of the Amazon Bedrock Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for Models on Bedrock, focusing on expanding model choice and access for customers. We define go-to-market (GTM) strategy for Amazon Bedrock and lead cross-functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities.We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. This involves activities including market sizing, working with your counterparts from across the globe to build an opportunity pipeline, working with customers to understand use cases and technical requirements, working with foundation model partners to develop joint GTM strategies, creating content to train the field teams, driving industry thought-leadership, working with product teams to define new features. As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with customers from various segments, from startups to multinational enterprises, as well was to work with partners to develop GTM and co-sell motions. You have domain expertise in generative AI and key ML powered use cases. You have the technical depth to articulate the benefits of Amazon Bedrock to data scientists and C-Level executives. In addition, you have a good understanding of the GenAI market trends, LLM providers, ecosystem, opportunities, and are passionate about market development and evangelism. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, partner, and professional services) and externally with customers and model providers. You will drive the development of the GTM plan for building and scaling adoption of Amazon Bedrock, interact with customers directly to understand their business problems, and work with and model providers and our solutions architects to help them define and implement scalable GenAI solutions to solve them. Key job responsibilities - Lead Models on Bedrock GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of Amazon Bedrock. - Work closely with foundation model partners to drive GTM motions- Leverage your deep domain expertise to create best in class field enablement and sales strategy. - Support field teams in solution building for high priority customers. - Bring market signals back to product teams to drive innovation on AWS product roadmaps. - Own reporting and planning cadences to AWS executives on GTM plan execution. - Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS7+ years of relevant GTM, Sales, or Consulting experience5+ years of experience with machine learning, AI, or GenAI/LLM in a business development/partner capacity.Experience interfacing with GenAI/ML customers and partners, with deep understanding of GenAI market landscape, ecosystem, and ability to articulate technology and value propositionExperience driving partnerships and developing joint go-to-market strategies with AI/ML model providersHands-on understanding of deep learning and other ML algorithms with hands-on experience running pilots and POCs to demonstrate capabilities to prospectsBA/BS degree required ...

Technical Program Manager, Amazon Bedrock GTM, Amazon Bedrock GTM

The Technical Project Manager for Amazon Bedrock, will be at the forefront of shaping the future of AI and machine learning, enabling initiatives that revolutionize how businesses leverage generative AI. This role will own key business management and strategy mechanisms for the organization, proposing and managing worldwide initiatives and mechanisms to create, accelerate, and launch generative AI opportunities with partners and customers while helping to inform and manage the business.Key job responsibilitiesKey job responsibilities- Be a key resource to the Amazon Bedrock GTM leadership and the extended team- Own our business mechanisms and cadence- Contribute to GTM strategy, including insights from data and observations- Write Amazon internal business documents effectively and clearly, using anecdotes and data to share insights- Proactively dive deep into available data to unlock insights and monitor health of initiatives- Drive alignment, foster discussion, and ensure success of key initiatives and objectives across global stakeholders- Work with Sales, Marketing, Partners and other Specialists to align priorities.- Work closely with global stakeholders on innovative solutions to scale customer assistance mechanisms- Host weekly interlocks with sales and technical leaders across all teams assisting customers, and foster collaboration and learning with this audience- Monitor GTM execution and ensure that we executive with the highest levels of quality and in line with our business goals.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...