Houston

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements:- Support, mentor, and motivate your hourly workforce- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWe are an AWS deals team and partner across GTM teams by crafting high-quality commercial deal strategies within both Commercial and Public sectors to sustainably grow the business and accelerate customer outcomes. Our team of dedicated deal leads have expertise across Global Services and at each business unit level (AMS, ProServe, Training & Certification, Security, and Support) to build, execute, and accelerate commercial strategies at the singular, multi-GS, and pan-Amazon levels. To learn more about how, why, and when to engage GSDE, refer to our Resource Center.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required ...

Reliability, Maintenance, and Engineering (RME) Central Services is hiring an Automation Solutions Engineers.***This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel***At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. This role is a proactive technical support role for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.Key job responsibilities- Coordinate and plan work activities for Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.- Work closely with various teams including Fulfillment Center (FC) Operations, Operations Engineering, FC Start-up, AFT Software, ACES, and Safety teams in supporting MHE systems optimization and project implementation.- Understand, maintain and troubleshoot material handling control systems including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Monitor MHE metrics and partner with maintenance/operations for system performance issues and assess across all Amazon business units.- Act as first level escalation support for the site level Control Systems Engineers during and after business hours, troubleshooting locally and remotely, and repair all hardware or controls software systems within the building.- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor CSEs, CSLs and CSTs within your assigned building.- Facilitate Failure Analysis and Incident Review processes. Implement process improvements or retraining to avoid future incidents.- Act As Subject Matter Expert (SME) for material handling and electronic systems to maximize utilization of those systems- Perform, utilize, and assess material handling system performance.- Partner with operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.- Utilize network support resources for guidance and assistance. Provide assistance to peers, as needed.- Communicate technical issues and project timelines with building leadership, operations and the maintenance team.- Assist with skills assessments for technical positions within site maintenance teams.- Handle flexible workload which may come from management or operations.- Travel up to 70%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering field OR 5+ years of equivalent professional experience.- 3+ years of experience in an Automation Solutions Engineer or similar role- Experience with electrical theory, robotics, controls components and automated equipment.- Knowledge on programming software such as RSLogix, Studio 5000, FT View, and other controls software platforms.- Experience identifying, maintaining, troubleshooting, and modifying motor controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems.- Experience interpreting, modifying, and developing electrical drawings and schematics. ...

At Amazon, we're working to be the most customer-centric company on earth. We are seeking a Procurement Manager to create world wide strategies for Base Building Reliability (BBR) for multiple business units and operation centers. The person in this role will coordinate and partner with leaders and teams globally across Amazon and lead and interact with our most important professional suppliers to satisfy organizational requirements. This leader will work with RME, Design and Construction, World Wide Design, and Safety to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. Key job responsibilities- Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders - Lead supplier performance management; including improving sustainability & social responsibility;- Drive alignment and establish success criteria for common or shared goals around Savings, Supplier Diversity, and Sustainability- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategies- Candidate must be able to travel, up to 15%A day in the life- You will deliver market leading low-cost, innovative and sustainable equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Operations Engineering, Workplace Health & Safety, Finance and Reliability/Maintenance Engineering- You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for OperationsAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the team- We are customer inclusive and take a data-informed approach to scalable globally for all our customers - We are Safety-first, innovation-first team; we experiment new ideas and challenge old norms- We believe in strategic partnerships to unlock optimal value and cost of ownership across our categories- We lead on & advocate Design for Sustainability to help reduce the carbon footprint of our Operations buildingsBASIC QUALIFICATIONS- Bachelors Degree- 3 yrs of purchasing experience- 3 yrs of procurement experience ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs2. Providing technical guidance and troubleshooting support throughout project delivery3. Collaborating with stakeholders to gather requirements and propose effective migration strategies4. Acting as a trusted advisor to customers on industry trends and emerging technologies5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamAbout AWS:Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloudBASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 5+ years of experience in cloud architecture and implementation ...

As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help Amazon’s largest and most strategically important customers navigate the operational challenges of cloud computing. You will work with our top-tier customers, supporting the software development life-cycle for cloud services, operations management of active services, and business relationships with AWS.In this role, you will have the opportunity to help shape and execute a strategy to build mind-share and broad use of Amazon Web Services with one of our largest customers. You must possess management and customer-facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud.As an Enterprise Support Manager, you will lead a team of Technical Account Managers who are the primary operational point of contact for your customer, helping to plan, review, and oversee ongoing operations of business critical applications. You will leverage your broad experience to work closely with sales leadership to plan and ensure successful launch and operations of AWS’s largest application workloads. You will lead operations reviews, both internally and with your customers, while constantly seeking ways to improve your customer’s AWS experience. In this role, you will also act as the voice of the customer within AWS to escalate problems and to drive prioritization of business needs for our customers.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you: - Champion and advocate for Enterprise customers within Amazon Web Services (be their voice) - Develop the team responsible for solving technical issues and working directly with AWS Engineers to ensure that customer issues are resolved as expediently as possible - Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Help Enterprise customers define IT and business processes that work well with cloud deployments - Engage with Director and C-Level Executives to translate business needs into technical and operational plans - Work with the AWS Executive Leadership Team to influence the product roadmap - Provide detailed reviews of service disruptions, metrics, detailed pre-launch planningA day in the lifeAs a Technical Account Manager (TAM) in the Energy vertical, your day might begin with a strategic operational review with a global oil & gas company, analyzing their cloud infrastructure performance and providing recommendations for their mission-critical applications. By mid-morning, you could be diving deep into a customer's architecture, collaborating with AWS service teams to optimize their data lake solution for processing real-time sensor data from offshore platforms. Your afternoon might include leading a Well-Architected review session for a utility company's smart grid platform, followed by facilitating a cross-functional workshop on implementing Amazon Q for their DevOps teams. Between these engagements, you'll contribute to internal initiatives like developing industry-specific architectural patterns, mentoring team members, or documenting best practices from recent customer successes. You'll also stay connected with your peers through our TAM community, sharing insights and collaborating on solutions for common industry challenges. Throughout the day, you'll leverage your technical expertise, consultative skills, and industry knowledge to help customers navigate their cloud journey while maintaining operational excellence. The role offers a dynamic blend of technical depth, strategic thinking, and customer engagement, with no two days being quite the same.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science, Math, or related discipline, or equivalent work experience- 5+ years experience in managing Technical teams- Ability to hire and develop technical teams- Ability to create innovative mechanisms and processes- Track record of leading projects / initiatives to improve support-related processes and the customer’s technical support experience ...

At Amazon, we're working to be the most customer-centric company on earth. We are looking to hire a market research analyst to drive product and service development roadmap, know the full audience of customers, measure and engage user experience and Return on Investment of products. This role works with the Global Procurement Organization (GPO) within Worldwide Amazon Stores to identify integrated solutions by defining clear research objectives. The person in this role will demonstrate organizational and research skills and continuous understanding of customers' changing needs. The market research champion will also design/present data in usable, accessible formats, write clear and crisp narratives, present recommendations and influence at the executive level. Key job responsibilities• Own the design, development, and maintenance of ongoing market intelligence metrics, reports, analyses, dashboards, etc. to drive key business decisions• Deal with ambiguity to develop solutions that work for stakeholders from various disciplines to meet challenging timelines• Build out dashboards to help us analyze and understand external labor market data as it relates to Amazon’s internal trends• Reduce interdependency on ad-hoc external data pulls and manual data merging in Excel from across various internal dashboards• Implement best practices, develop automation, and technology-based solutions• Work closely with business stakeholders to provide analytics solutions for strategic business questionsA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard.Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technicians in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team manages supply contracts post execution, provides controllership and governance of energy spend, tracks environmental attributes and ensures our energy supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the world’s largest portfolio of corporate renewable contracts.We are looking for an individual to execute our operational programs to monitor, report, analyze and improve performance of power settlements operations, globally. The right candidate has an analytical skill set, experience with power transactions and settlements in major regulate and non-regulated energy markets (US and abroad), and experience with reporting and BI tools. Key job responsibilities- Support financial controllership reporting for operational projects by compiling and analyzing performance, analyzing impacts to our business units and our customers- Manage power settlements for a set of agreements, including validation of power invoices, reconciliations, issue resolution and overall transaction controllership- Support end-of-month closing process in collaboration with partner teams and internal customers- Work with tech/product teams to upscale power settlements automation capabilities- Support the management of the contractual obligations with counterparties- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio- Support environmental attributes tracking, allocations and retirement across the portfolio- Work collaboratively with other Amazon teams to support the management of the energy programsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of business or financial analysis experience- 3+ years of Power settlements or electricity markets operations experience ...

Do you want to help define the future of Go to Market (GTM) for Amazon Bedrock? In this role, you will be responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of Amazon Bedrock across industry verticals. You will engage with product managers to influence product direction and help our customers tap into new markets by utilizing Amazon Bedrock along with other AWS Services. Amazon Bedrock hosts a number of foundation models, you will be working directly with the model providers around developing joint-GTM plans, joint-customer engagements, external/internal evangelism, and developing demos and proof-of-concepts using Amazon Bedrock.Key job responsibilitiesYou will have the opportunity to define go-to-market (GTM) strategy for Amazon Bedrock and lead cross-functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities. This involves activities including market sizing, working with your counterparts from across the globe to build an opportunity pipeline, working with customers to understand technical requirements for proof-of-concepts, creating content to train the field teams, driving industry thought-leadership, working with product teams to define new features, and identifying partners.As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with customers from various segments, from startups to multinational enterprises. You have domain expertise in Generative AI and key ML powered use cases. You have the technical depth to articulate the benefits of Amazon Bedrock, and other GenAI related services and solutions to data scientists, and C-Level executives. In addition, you have a good understanding of the GenAI market trends, ecosystem, opportunities, and are passionate about market development and evangelism. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, and professional services) and externally with customers and model providers.You will drive the development of the GTM plan for building and scaling adoption of Amazon Bedrock, interact with customers directly to understand their business problems, and work with and model providers and our solutions architects to help them define and implement scalable GenAI solutions to solve them. You will also work closely with account teams and product teams to unblock and drive production implementations.A day in the lifeYou will need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, field solutions architecture, sales, marketing, as well as representing your team to executive management. You should be passionate about helping companies/partners understand best practices for operating on AWS. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation.This is an opportunity to be at the forefront of technological transformations, as a key leader.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Procurement Manager in Cost Engineering who will drive cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as driving Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment. Key job responsibilities• Support the development and execution of a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility. • Assist in introducing cost engineering and value engineering methodologies across the organization and supplier networks. • Contribute to value management efforts by supporting the organization and participating in functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value. • Utilize costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases. • Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers. • Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies. • Develop and enhance specification templates with category managers to standardize and streamline procurement processes. • Track and report cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals. • Provide summaries of cost analysis findings to management to support decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 3+ years of supply chain experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Senior Procurement Manager in Cost Engineering who will lead cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as implementing Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment.Key job responsibilities• Develop and execute a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility.• Lead change management initiatives to introduce and integrate cost engineering and value engineering methodologies across the organization and supplier networks.• Drive value management by organizing and facilitating functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value.• Utilize advanced costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases.• Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers.• Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies.• Develop and enhance specification templates with category managers to standardize and streamline procurement processes.• Define and monitor cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals.• Present detailed cost insights and actionable recommendations to management for effective decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Worldwide Procurement secures the Material Handling Equipment (MHE) supplier technology, solutions, and capacity required to deliver highly automated FC technology road-map. This includes items such as; automated conveyor, packaging automation, robotic manipulation, package sortation, auto identification & quality products. Our team also directs the global MHE acquisition and supplier development for the global customer fulfillment (GCF), specialty fulfillment (GSF), and transportation (ATS) buildings. These solutions require continuous engineering development, emerging and disruptive technology innovations and long-term supplier partnerships to drive industry MHE assessment and technology advancements. We are filling a key role on our MHE Worldwide Supplier Development team. Amazon is seeking an industry proven and detail orientated Senior Supplier Development (SD) Engineer to develop, assess, qualify, emerging technology within the Material Handling Equipment (MHE) industry supplier base. Successful candidates are natural self-starters and leaders who have an ability to lead large scale and high visible (impactful) projects in a cross-functional work stream. They should have prior experience in the integrated automation project life cycle, contract manufacturing, controls, and system supplier and/or technology sourcing both Technically and Commercially. Our SD Engineers must be agile with the ability to quickly adapt strategies, plans and solutions in response to very dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. A key component for this role is to be a good problem solver with an open mind, customer focus, innovation, empowerment, advanced technologies (IP), team first mindset, and individual drive to enable our Worldwide Supplier Development team to deliver the most advanced fulfillment solutions in the world.Key job responsibilities • Partner with Worldwide and Regional key stakeholder from Design, Operations, Procurement, Safety, etc.. teams to develop, align and execute MHE qualification plans at equipment and integrator levels. • Lead and execute top-tier strategic MHE qualification projects from start to finish (end-to-end). This includes "Business Case Definition" (justification) within the leadership teams of all key stakeholders. • Apply industry techniques like, DOE, Lean 6-sigma, SPC, KPI, CTF, FMEA, RC/CA, CAPA, etc.. to validate.performance and use results (data) to provide recommendation on next steps within workgroup or up-level to Leadership Team (LT). • Ability to interpret SPEC's and suppliers conformance to those spec's while identifying gaps and aligning gap closure plans. • Lead MHE, Supplier and/or Integrator technology assessments while driving technology advancements. Example, define/align.Chair/lead large cross functional WG of key stakeholders from Design, Operation, RME, QUALITY, WHS… • Ensure solutions/systems… can scale and be standardized. • Ability to assess and present Technical vs. Cost trade-offs risks at work group (WG) and/or C level. • Define/Align MHE technolo.gy roadmaps internally and ensure supply base alignment to roadmaps. • Customer 1st mindset.Travel globally 30% as necessitated by business needs.BASIC QUALIFICATIONS- BS Engineering, Mechatronics, Strategic Sourcing, Supply Chain Management or related discipline or 2+ years of Amazon experience- 5yrs+ supplier development / vendor management / strategic sourcing for custom-engineered solutions (vs. commodity parts, services, etc.)- Preferred design, project management, sourcing and/or contract mfg of multiple complex integrated automation (Mtl Handling Equipment / Emerging Technologies) experience; general guideline is $10M automation budgets  Design, Schedule, multiple- Experience in developing and managing contract and/or supply chain documents including RFPs, change order controls, metrics- Excellent communication skills, both verbal and written, and be detail oriented ...

At Amazon, we're working to be the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As the Senior Supply Chain Program Manager, you will be responsible for overseeing the supplier diversity program by leading and monitoring opportunities for diverse suppliers for Amazon's Global Procurement Organization (GPO) across Worldwide Operations. You will work with Category Managers to develop diverse supplier strategies and executing on sourcing activities. The Senior Supply Chain Program Manager will manage suppliers for a group of categories to operationalize strategies and continue development of diverse suppliers. This person will work across teams, Amazon’s affinity groups and other functions across Amazon businesses to execute on supplier diversity initiatives. The role will work with diverse suppliers across a set of categories of spend in GPO. This person will work across teams to develop both new and existing suppliers to support across businesses. This role will be responsible to implement programs and drive results across categories of spend, assess risks, balance the business needs vs constraints. The role will provide analytics and performance metrics for the supplier diversity team. The person in this role will be the primary point of contact for the Supplier Diversity and Inclusion program in their categories to truly impact the communities we work in and support.This role can be based out of Bellevue, WA, Nashville, TN and Arlington, VA.Key job responsibilities• Identify, research, assess capabilities of diverse vendors to create supply base across a set of spend categories• Develop diverse suppliers in collaboration with business for future opportunities and requirements• Cultivate and maintain relationships with diverse supplier organizations• Analyze and report on supplier diversity program and metrics• Manage and track diversity spend in alignment with Supplier Diversity Program teams• Manage various supplier diversity initiatives for a set of categories in GPO• Manage communications for internal stakeholders on vendor & supplier diversity• Make key decisions and/or recommendations concerning sourcing strategy, negotiation strategy, contract awards, and supplier management• Interact externally with the supplier community and industry analystsBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS in Computer Science, Data Science, Engineering, or related field (or equivalent experience)- 7+ years of hands-on experience building and deploying cloud solutions- Experience developing enterprise search solutions integrating multiple datasources (e.g., Sharepoint, Confluence, Salesforce)- Hands-on experience with Large Language Models, RAG-based systems, and Vector databases- Excellent communication and presentation skills for collaborating with internal and external stakeholders ...

Amazon’s Global Supplier Management team (GSM) is responsible for the strategy, development and execution of the global supplier management activity within Worldwide Operations. The GSM team directly supports the Global Procurement Organization (GPO), overseeing a spend of $45B. As our Global Supplier Management team continues to grow, we are seeking a Supplier Operations Manager to partner with internal business owners and key stakeholders to drive procurement and operational value for Amazon. This role leads the development and execution of indirect buy capital sourcing strategies for critical components and projects. Our Supplier Operations Managers drive efficiencies in procurement strategy and commercial contract management, enable engineering efficiencies through effective partnership with Amazon’s design teams, and support Amazon’s long-term business interests through supplier partnerships.The nature of this scope requires a Supplier Operations Manager to work across organizations and influence internal and external stakeholders. Internally, the person in this role works with stakeholders to drive strategy, enable execution, and identify and mitigate risks. Externally, this role serves as one of the primary supplier-facing roles and is responsible for ensuring Amazon’s policies are adhered to.This role is expected to operate both at the tactical and strategic level.Key job responsibilities Key job responsibilities:• Lead Global Supplier Management initiatives to improve supplier performance, mitigate supply risk, and strategically expand the supplier base.• Develop and nurture strong relationships with key suppliers, business partners, and internal stakeholders to align with Amazon's strategic business direction and priorities.• Support multi-year strategic plans for material handling spend, focusing on maximizing supplier performance in capacity, cost, quality, delivery, and safety.• Facilitate suppliers' understanding of Amazon's policies, equipment design specifications, budget targets, and quality expectations.• Leverage data-driven decision-making to develop metrics and processes that drive continuous improvement across Amazon's supply chain operations.• Develop and maintain an end-to-end, holistic view of supplier performance and value throughout the relationship lifecycle, encompassing: sustainability initiatives aligned with Amazon's Climate Pledge, commitment to building a diversified supplier spend, compliance with Amazon's policies and standards, dedication to progressive partnership and innovation, long-term value creation and continuous improvement, social responsibility and ethical business practices, adaptability to Amazon's evolving business needs and market dynamicsAbout the teamThe Global Supplier Management team has four key pillars which includes Supplier Contract Management, Supplier Risk Management, Supplier Performance Management and Supplier Relationship Management (SRM). The GSM team will work with Category Teams, the Project Management Organization (PMO), Worldwide Design Engineering (WWDE), Finance, Global Engineering Services (GES) Operations Engineering (Ops Eng.), and Reliability and Maintenance Engineering (RME) to accomplish key deliverables across the indirect spend. The primary objectives of the GSM team are to work with critical suppliers and internal teams to improve Return on Investment for the business through impactful supplier management activities. The GSM team is also focused on mitigating risk, improving supplier performance, and driving Amazon's sustainability and diversity goals through supplier partners.Our Global Procurement Organization (GPO) manages the procurement lifecycle of complex projects necessary to support Amazon’s growth and customer commitments. This work includes initial project planning based on Amazon’s Plan of Record (POR), development of sourcing strategies, supplier approvals, qualifications for scope of work, the solicitation of firm pricing proposals, and proposal analysis, review, and acceptance, culminating in issuance of Amazon Purchase Orders (POs) for services. Post-PO, our team serves as a critical resource resolving start up escalations and supplier issues and existing FC’s, partnering closely with Category teams.BASIC QUALIFICATIONS- Bachelor’s Degree in Engineering, Operations, Business Administration, or a STEM field- 5+ years of program engineer, project management, or process engineer- 5+ years of supplier chain and supplier management experience- Experience with complex Material Handling Equipment or large equipment design, install, or program engineering based on lean Manufacturing or Toyota Manufacturing System ...

This role will manage Consulting and Professional Services for North America, overseeing a wide range of knowledge-based services provided by external experts and suppliers to enhance organizational performance and efficiency.Amazon's Global Procurement Organization tackles business challenges that help internal customers with innovative procurement strategies. We create value in the supply chain, strive for optimization, and act with one global voice and vision. The Category team owns the strategic relationships with suppliers & internal stakeholders. The team identifies & leads strategic sourcing activities to lower overall total cost of ownership for Amazon operations, ensuring equipment & service availability meet business owner requirements. The team develops & negotiates framework agreements to reduce risk & support local teams in project specific needs relevant to category.This role in the Category Services team will have broad responsibility to define the procurement strategy for the Consulting and Professional Services category in North America, sourcing vendors and innovative tools and processes to support a large network of Amazon stakeholders across multiple business lines.Key job responsibilitiesKey job responsibilities- Stakeholder engagement and management.- Develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision making process of the category roadmap with regional senior leadership- Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance- Lead supplier performance management including improving sustainability & social responsibility- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategiesA day in the life- Engage with stakeholders and influence business decisions- Explore the Consulting & Professional Services market to find the optimal suppliers.- Autonomy to innovate and deliver new approaches that impact the bottom and the top line.About the teamGlobal, innovative and business driven team.BASIC QUALIFICATIONS- 3+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 2+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Bachelor's degree ...