Dallas

Amazon's Financial Technology team is looking for a passionate, results-oriented, inventive software developers who can work on massively scalable and distributed systems. The candidate thrives in a fast-paced environment, understands how to deal with large sets of data and transactions and will help us deliver on a new generation of software, leveraging Amazon Web Services. The candidate is passionate about technology and wants to be involved with real business problems. Our platform serves Amazon's finance, tax and accounting functions across the globe. As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed real time systems. Using C++, python,Java, object oriented design patterns, distributed databases and other innovative storage techniques, you will build and deliver software systems that support complex and rapidly evolving business requirements. We're looking for individuals with a range of experience, from brilliant and motivated new college graduates to technical leaders with the scars and battle-tested wisdom. If you can think big and want to join a fast moving team breaking new ground at Amazon, and you meet the qualifications below, we would like to speak with you!Key job responsibilitiesDesign and build solutions that offers optimised experience for Tax customers. Play a key role in the definition, vision, design, roadmap and development of a new platform from beginning to end.Work through all phases of the project lifecycle, including reviewing requirements, designing services that lay foundation for the new technology platform, building new interfaces and also integrate with existing architectures, developing and testing code, and delivering seamless implementations for Global Tax customers.Be very hands-on; work with others on the engineering team to manage the day-to-day activities, participate in designs, design review, code review.Evaluate and utilize AWS technologies where appropriate, such as EC RDS/DynamoDB/RedShift, SWF, S3 and QuickSight to and build backend services and customer facing APIs.Design and code technical solutions in tools such as , Angular JS, React, Node.js, JQuery and/ SQL Server to deliver value to tax customers.Contribute to a suite of tools that will be hosted on the AWS infrastructure.Build dashboard and visualization services.Work with variety of tools across the spectrum of lifecycle.Build iteratively using agile methodologies.A day in the lifeThis role works closely with Tax teams, understand their business problems, adjust quickly to changing needs and aligns with the customer priorities.Should be able to act fast, build quick solutions, create POCs and suggest right solutions to the customers.Should work closely with peer engineers, involve in designing solutions, performing deep dives and contribute to quality code reviews.Should shoulder the responsiblities of owning and resolving operational tickets along with the peers.About the teamOur charter includes building software solutions for tax compliance and auditing teams with special focus on Geo-Expansions, that includes in-country, new-country, merges and acquisitions. We work closely with various stake holders - Tax Compliance and Auditing teams spread across different geographies. We are currently involved in building data lineage based reporting solution that allows tax teams to generate report based on the linkages of transactional data across various financial systemsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you interested in building high-performance, globally scalable AWS Financial systems that drive Amazon's current and future growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you have a passion for ensuring a positive customer experience? This is the job for you.AWS Financial Technology Team is looking for a results-oriented, innovative software development engineer, who can help us create the next generation of distributed, scalable financial systems. Our ideal candidate thrives in a fast-paced environment, relishes working with big data, and enjoys problem solving within highly complex business contexts that are typically being defined in real-time. We need someone to design and develop services that facilitate global financial transactions worth billions (USD) annually.Key job responsibilities* Responsible for technical design and delivery of software components.* Works closely with our customers and stakeholders to understand their requirements, analyzes various technical options and proposes solutions with proof of concept.* Translates the proposals into technical design, coordinates development effort with other SDEs, tests and delivers features in production.* Performs code reviewers for peer engineers and provides constructive feedback.* Ensures that the solutions proposed are logical, testable, maintainable, and efficient.* Drives engineering best practices for continuous process improvements in all phases of the software development lifecycle.A day in the lifeA Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. You can expect to design flexible scalable, and complex solutions in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations.You will learn all about how to design, implement and test highly scalable solutions using the AWS cloud platform and its many products, working with best in class professionals.About the teamAt AWS Fintech we automate the transformation of financial data into information and information into insights that AWS Finance teams can use to drive action. The automation we provide allows AWS Finance to scale through technology rather than people. For example, when you ask questions, such as how AWS decides pricing for AWS services, how does AWS knows it’s revenue, or how does AWS Services know, if they are profitable, It’s all through applications that our team creates. We do full stack applications to capture data, integrating with multiple financial systems, and data warehouses and using machine learning to get insights from the dataBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you passionate about simplifying complex problems? Do you like finding patterns and inventing new ways to push the boundaries? Interested in building high-performance, globally scalable systems that support Amazon's current and future growth? Interested in building and operating the next generation of systems to automate and optimize critical financial processes? If so, Amazon Finance Technology (FinTech) is for you!Amazon’s FinTech is an organization where people, technology, passion and innovation come together to build products and solve problems for Amazon. Technology solutions and services that we own and build impacts Amazon in all verticals including merger and expansions, operational excellence, compliance with rules and regulations.Amazon Finance Technology team is seeking a Senior Software Development Engineer to build a brand-new Close System Platform and adjacent products. We will leverage state of the art technologies automate accounting, and finance processes that require data consolidation, computation, consolidation, reconciliation and reporting. We are building products to replace our dependency on third party software and can scale with Amazon. This is a green field initiative to develop products that can process trillions of transactions per month in near real time. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves.We are looking for an innovative Software Development Engineer II who wants to have outsize impact. As a Software Engineer on this team, you will help to define and build innovative large-scale financial systems with a direct impact on the design, architecture, and implementation of flagship products that customers love and use every day. You’ll be working with talented engineers using latest full-stack technology. The ideal candidate will have industry-leading programming skills, a deep understanding computer science fundamentals, and be conversant up the software stack.We care about your career growth too. Whether your goals are to explore new technologies, take on bigger problems, or get to the next level, we will help you get there. Our business is growing fast, and our people will grow with it!Key job responsibilitiesExperience with large scale distributed systems and service oriented architecture.Experience building or supporting Financial Systems.Experience working with big data platforms.Experience with Amazon Web ServicesExperience with Agile software development methodologies.Experience in Technologies we use: Java, Python, Lambda, DynamoDB, Athena, EMR, EDX, Angular/React and others on the AWS stack.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As a Sr. Product Manager-Technical in WW Ops Finance Standardization & Automation you will lead the vision, roadmap and execution by partnering with other Product Managers, Finance partners, BI Managers, Data Engineers, BIEs, and TPMs. You will understand the inputs from multiple sources and develop a product vision and strategy to achieve the goals of Ops Finance Standardization and Automation team. You will own one or more data products in S&A space. Our initiative is in early stage with a bold vision, highly visible charter and strategic significance. This comes with a lot of opportunities to develop/launch a new suite of technical product capabilities and also grow as a product leader, as well as ambiguity in ownership and direction in early days.About youYou’re an accountable, hands-on problem-solver with a positive attitude, who lets nothing stand in the way. You know how to clarify the path forward and prioritize work. You know how to influence others. You’re a natural collaborator equally comfortable talking business process with operation leaders, tech with developers, user experience with designers, positioning with product marketers, numbers with finance and marketing, and strategy with executive leadership.Key job responsibilitiesThe critical functions for this leader are as follows:Own one or more products in Data Delivery area• Be the ultimate owner of the product vision, strategy and execution for your product area.• Designing and implementing new processes to delight Finance customers at scale.• Implement and manage a Product/Program Management framework that ensures completeness of requirements and communication with stakeholders.A day in the lifeAs a Product Leader in S&A, you are empowered to make data-driven decisions. You are expected to articulate your point of view with crisp communication, demonstrate you are able to synthesize the inputs from your partners and stakeholders, and achieve alignment in harmonious way. You will proactively manage product backlog and work closely with your tech team and TPMs to ensure deliveries that deliver both value and take the product towards S&A North Star vision. You will develop prioritization frameworks and apply them in alignment with your partners. You will constantly monitor and update mechanisms based on their effectiveness.About the teamWW Ops Finance S&A Data Delivery team is tasked with a critical component in the overall S&A tech strategy. We own the data delivery for our partner teams such as Planning, Bridging, Reporting and Controllership. We are tasked to think from a product perspective and bring value to our partners to accelerate their products/reports delivery.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of technical product or program management experience ...

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.As a senior SDE on the team you will be responsible for leading the development and launch of core services and product features for the Benefits Tech platform. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product. The ideal candidate will be passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS. In the role, you will support our customers’ creative and transformative spirit of innovation across technology areas, such as Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless and more. You will have the opportunity to be the technical leader to Fortune 500 enterprises while being their advocate, and ‘voice of the customer’ to AWS product teams.Key job responsibilitiesAs a Senior TAM, you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.You will provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!A day in the lifehttps://www.youtube.com/watch?v=l48WpOmM5j4About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 5+ years of equivalent work experience or 7+ years of related work experience.- 5+ years of technical engineering experience.- Experience in Informational Technology operations- Bilingual (English/Spanish) fluency is required for this role ...

AWS Trust & Safety (T&S) is a global team that helps protect against abusive use of AWS services while simultaneously working to build trust with AWS’s customers, partners, and other stakeholders. T&S engages with a variety of stakeholders to understand cloud infrastructure-related trust and safety issues, develop fit-for-purpose frameworks to assess and minimize risks for AWS’s customers, and develop guidelines and processes for responding to trust and safety issues. Our team members display a solid understanding of AWS’s cloud infrastructure, strong technical knowledge, and the ability to exercise sound judgment on complex and time-sensitive matters.The Risk & Response Technical Program Manager will work with the leaders across Trust & Safety to identify, research and contextualize emerging risks in the cloud computing and online safety space. You will dive deep on understanding cloud infrastructure, combine that understanding with information about emerging abuse trends, and assess the impact of those trends on AWS, our customers, and the work performed by Trust & Safety. You will help to lead T&S efforts to raise the bar on early abuse prevention and mitigation and your strategic thinking, analytical abilities, and stakeholder management skills will be put to practical use to ensure preparedness for risk incidents across T&S.The ideal candidate will understand the role of trust and safety in cloud infrastructure, have experience developing trust and safety risk programs, be able to distill data and information from a variety of sources, assess emerging threats and external situations, and recommending areas of improvement. This is an inherently cross-functional role that requires close collaboration with T&S leadership, T&S Operations counterparts, AWS services, and cross-functional partners.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Key job responsibilitiesProgram Management:- Develop and manage complex, cross-functional programs and projects aligned with the mission and vision of both T&S, and the R&R team. - Create and maintain project plans, timelines, and roadmaps- Coordinate resources across multiple teams and departmentsTechnical Leadership:- Provide technical guidance and expertise in security-related matters- Collaborate with engineering teams to ensure security best practices are implemented- Stay current with emerging security technologies and trendRisk Management:- You will create and manage a framework to ingest, investigate, and assess business and operational risk within the T&S space. - You will create mechanisms to escalate and review identified risks with T&S leadership- You will work with internal and external stakeholders to investigate and prioritize risk, and drive mitigation efforts where appropriate. - You will build actionable recommendation plans based on identified gaps and/or improvement areas with relevant owners, deadlines and inter-dependencies identified. You will oversee implementation of strategic emerging risk related projects, and develop mitigation strategies where necessary. - You will develop risk rating matrices and heuristics to allow for consistent risk judgements across T&SStakeholder Management:- Communicate project status, risks, and issues to executive leadership and stakeholders- Facilitate meetings and drive decision-making processes- Manage expectations and resolve conflicts among team members and stakeholdersProcess Improvement:- Identify opportunities to improve security processes and workflows- Implement and oversee security policies and procedures- Standardize and document best practices for the security teamIncident Response:- Develop and maintain incident response plans- Coordinate cross-functional teams during security incidents- Conduct post-incident reviews and implement lessons learnedTeam Development:- Mentor and guide junior team members- Facilitate knowledge sharing and skill development within the security team- Collaborate with HR to develop training programs for security awarenessCross-functional Collaboration:- Work closely with T&S cross functional partners from AWS Security, Legal, Fraud, Networking, various service teams, etc. - Ensure security considerations are integrated into broader organizational initiatives- Act as a liaison between technical and non-technical teamsBASIC QUALIFICATIONS- 5+ years and subject matter expertise in trust and safety, threat/risk assessment, privacy, public policy, or legal with an emphasis on the technology industry.- 5+ years of technical product or program management experience- 4+ years demonstrated experience assessing high profile and emergent issues, preferably in the context of cloud infrastructure, cybersecurity, network security, or geopolitics as it relates to the internet.- Proven stakeholder management skills.- Ability to work effectively under high pressure, with strong interpersonal and communication skills to engage with cross-functional teams and leadership.- Ability to translate information, data, and insights into actionable recommendations- Bachelor's Degree. In lieu of a degree, additional years of hands-on experience may be substituted. Advanced degree a plus.- 5+ years experience in a security engineering/architecture leadership role or project management in the same fields. ...

Do you want a role with deep meaning and the ability to make a massive impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy that Amazon's Talent Acquisition operations need.ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, replacing the "game of chance" with a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Leveraging Amazon's in-house tech stack built on AWS, you'll have the autonomy and flexibility to bring innovative solutions to life. One day, we can bring these solutions to the rest of the world. Join ITA in using cutting-edge technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.Within ITA, the Technical Program Management team bridges the gap between visionary ideas and practical implementation, orchestrating complex projects from inception to delivery. Our work is pivotal in aligning cross-functional teams, managing resources, and navigating technical challenges to ensure ITA’s most ambitious goals become reality. Technical Program Managers leverage their technical acumen and leadership skills to influence product strategy, optimize processes, and deliver solutions that have a tangible impact on millions of prospective Amazonians worldwide. If you're passionate about technology and thrive in a fast-paced, high stakes environment, come lead transformative projects that remake the status quo of talent acquisition.Key job responsibilitiesThe Senior Technical Program Manager will define, and implement multiple data and web-based solutions on a global scale. You will partner with engineering teams in North America and Europe to define software development principles and goals for the global ITA organizations. You will quantify problems, solutions, estimate engineering effort, and roll out new systems (and updates) which adhere to said principles. You will collaborate with research and data scientists to implement algorithms into your customer's daily business, and support teams to ensure operational excellence. In addition, you will be an independent assessor and developer of technical talent throughout the organization.About the teamThe Intelligent Talent Acquisition (ITA) team supports the Amazon Talent Acquisition (ATA) organization by transforming data into insights on hourly associate and corporate hiring within Amazon. While ATA is responsible for the management of the hourly and corporate talent supply chain, the ITA team in particular focuses on defining analytics that measure the performance of the program. While we continue to work on metrics that help monitor the health of the program we also spend efforts on identifying efficiencies in the process path through the power of data and predictive analytics.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. SCE engages directly with customers and AWS leadership to drive cloud initiatives that will accelerate growth, increase efficiency, and unlock new business capabilities.By collaborating closely with our field sales teams, SCE Deal Specialist’s at AWS leverage their expertise in deal structuring, negotiating private pricing that drives sustainable growth and value for both our customers and AWS, and strategic methodologies to navigate customer pain points, gain credibility, and effectively partner with the sales organization. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. We are a dynamic team passionate about managing transformational deals.As a Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. As a Deal Specialist you will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities• Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.• Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.• Inspire and influence key internal stakeholders, experts, and other indirect resources to remove barriers and achieve desired business outcomes• Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance• Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage develop productive interactions• Cultivate best practices through analysis and reporting in support of continuous improvementsA day in the lifeSCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 7+ years demonstrated success working with customers on the structuring of substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 7+ years working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• 3+ years financial modeling• Bachelor’s degree (or equivalent work experience) ...

The FinConnect System Engineering (FSE) team, part of Finance Automation (FinAuto) operates and scales Amazon applications supporting important FinOps business functions. We are looking for a passionate support engineer who will be part of this cross-functional team of 10 engineers with diverse expertise in Amazon and third-party technologies. The FSE team manages vendor payments and write-offs, collections, and AR business applications. The FSE team enables software development teams scale by rolling out common features across channels and markets. The applications within this team’s charge are used by over 11K users to process $39B in financial transactions annually for 62 channels. The FSE team actively working on modernizing our services by building new services and integrating to existing FinAuto services. As a Support Enginee in the FSE team, you set standards and implements operational best practices for FSE services. You possess comprehensive knowledge of FSE team's support scope, including processes, products. You serve as the primary technical contact for AR business applications and stakeholders, actively supporting operations and resolving root causes of issues. Using data-driven insights, you develop new support mechanisms, tools, and processes. You lead support retrospectives, contribute to COEs, and collaborate on tactical and strategic projects across teams. Additionally, you author and review technical content in your area of expertise, while partnering with management to delegate tasks to other Support Engineers.Key job responsibilities- Become a subject matter expert on one or more services- Provide support activities for these services and regularly work with development teams to establish and improve service support- Operate with guidance from management and drive issues to resolution- Understand the business logic and architecture of supported services to regularly resolve undocumented trouble tickets- Be able to read and understand complex application code and make approved code fixes to resolve support issues- Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities- Regularly contribute to the creation and improvement of all support documentation- Perform code builds and deployments communicating status regularly before, during, and after each deployment- Create and interpret metrics that measure support success and service performance- Help develop and refine operational policies and procedures used by teams and internal customers- Participate fully and constructively in the planning of team’s work- Have the ability to write simple and efficient tools to improve operational efficiency- Learn to contribute to design and development of support tools using software engineering best practices- Mentor other Support EngineersBASIC QUALIFICATIONS- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings ...

The AWS Support Engineering team is seeking an experienced Operations Manager, to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing engineers resolve customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings.Apart from working on a broad spectrum of technical issues, an AWS Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role!A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues.Key job responsibilitiesYour role and responsibilities will include:* Lead a team of Cloud Support Engineers* Complete analysis and present periodic reviews of operational performance.* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning.* Make recommendations to customers about how new AWS offerings fit in their company architecture.* Champion and advocate for customer requirements within AWS (be their voice).* Work with some of the leading technologists around the world.* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.* The right person will be highly technical, analytical, and have experience managing technical teams. In addition, this person will have a record of driving projects to improve support-related processes and the technical support experience and be passionate about the growth and success of AWS customers. Strong verbal and written communication skills also a must.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONSEngineering, Computer Science, IT Degree or equivalent experience.7+ years’ experience in managing engineering teams in high-paced operations environment with 5+years as a senior manager with a track record of success. ...

Stores Vendor Information Security Assurance (VISA) is seeking a highly motivated, Technical Program Manager (TPM) with security assessment experience. The Stores VISA team is responsible for driving ongoing visibility to the security posture of third-party partners within the Stores Business Security Team (BST) and corresponding business organization. There are roughly over 7700 third party partners in Stores alone. The TPM will work closely with the Worldwide Grocery Security team to execute high impact re-assessments for some of the most impactful third-party partners. The TPM will be dedicated to ensuring assessment coverage, driving remediation of any assessment findings, and 3Ps are meeting Amazon security bar requirements.If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.The TPM will align with the Stores VISA security engineering team as we enable automated assessments and will be integral in prototyping solutions. The TPM will lead closure of assessment findings and review of security controls meeting Amazon's security bar and will involve security engineering for additional validation as needed. Key job responsibilities- Scope, plan, implement and deliver security projects and programs, and collaborate with security engineering and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business and security teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Ability or capability to assess general information security domains including network security, access management, 3P management, and other general domains.- Solid foundation in software and security engineering principles.This position will be based out of Dallas, Texas and may require occasional international travel.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent AND 3+ years of technical program management experience project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security ...

Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for a Technical Program Manager who is ready to take on a front-line role in addressing information security issues facing the largest Customer Service and Logistics operation in the world, where customer obsession equals protection. Security Engineering issues at this scale and speed require a passion for customer protection and an ability to dive deep into information security incident processes, tooling, and requirements to define, customize, and build solutions to support incident response processes.Key job responsibilities* Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information.* Conduct deep-dive investigations into information security detections* Work cross-functionally to continuously enumerate and prioritize known security risks.* Develop automated incident response procedures related to worldwide security operations and logistics security events* Clearly communicate security risk information and recommendations to both technical and non-technical audiences* Support the development of security awareness training for stakeholders* Collaborate with stakeholders to eliminate security defects* Ensure stakeholders follow security best practices and comply with organizational policies* Influence operational excellence and best practices within the organization.* Maintain continuous improvement program* Actively mentor junior engineers, improving their skills, their knowledge of our systems, and their ability to protect the customer.Internal job descriptionAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Proven experience with AWS products and services- Extensive knowledge of computing security issues and threat vectors. ...

Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award-winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.”We are seeking Telecom Support Specialist who are experts in managing porting phone numbers for AWS services [Amazon Connect, Chime etc.] to join our team to help us support and expand the Amazon Connect telecom infrastructure). Tasks will include processing port ins and port outs phone numbers, registering and configuring SMS services, procurement of new customer phone numbers, number migrations, audits and special projects. Your peers will be systems, network and software engineers working to make the AWS Connect platform more capable, scalable, reliable and efficient.Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for Telecom Support Specialist to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally.The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.Troubleshooting Expert. You look for difficult challenges and revel in the satisfaction of solving complex issues. High pressure situations focuses your attention instead of destroying your concentration. The ideal candidate will love using technology to solve problems with simple solutions. You have a solid understanding of Porting methodology and know how to use the right tool for the right job.Customer Obsessed. The ideal candidate enjoys working with customers to help them get the best experience using Amazon Connect. Think Big. The ideal candidate will support Porting related activities. You will strive to improve and streamline processes to allow for work on a massive scale.Key job responsibilitiesWork closely with product management and telephony providers to fully understand the US and international porting and number management process.Provide order management for local, off net and toll-free numbers through various interfaces and 3rd party platforms with a high level of accuracy and quality.Provide constant, professional communication of information to customers, vendors, and internal team members via email, phone, chat, and customer user interface.Perform follow up actions as necessary for incomplete orders and/or rejected orders - whilst keeping AWS support cases [and internal tickets] up to date with all timelines.Collaborate with team members to improve the overall porting and number ordering experience for customers.Cultivate relationships with external carriers to facilitate faster problem resolution.Building close relationships with your customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.Assist internal teams in identifying and scoping long term product automation solutions.Provide excellent customer support and immediate response to customer inquiries.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of telephony porting technical support experience- Bachelor's degree in computer science or equivalent- Previous porting or LNP (local number portability) experience. ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

The AWS Data Center Community team is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support three Directors within AWS Data Center Planning & Delivery (DCPD) The Executive Assistant will act as an extension of the leaders, and will work closely with other Executive Assistants throughout the AWS Data Center Community (DCC) team and across the rest of the company.As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, and take effective action without having to know the total picture. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. You will understand business priorities, demonstrate the ability to proactively anticipate needs, and drive improvements to build capacity for the leaders and their teams. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.Key job responsibilities• Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars.• Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance.• Act as a liaison for direct reports and business stakeholders.• Craft detailed, efficient domestic and international travel itineraries that optimize time and productivity.• Conceptualize and execute a diverse range of team events, from social gatherings to large-scale staff meeting agendas, global team meetings, and off-sites.• Track and drive completion of key deliverables with a keen focus on deadlines.• Work alongside other executive assistants within the org and throughout DCC to drive best practices and cross collaboration of efficiencies.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating -that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. We need engineers who can step into this environment and help us build highly distributed systems to support businesses around the world selling on Amazon. You will join a highly technical and entrepreneurial team building applications to disrupt the B2B e-commerce segment. You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers. We work in an entrepreneurial environment and deliver value incrementally and frequently. We are still in the early stages of development, so you will be in on the ground floor. If you are a candidate with a sense of ownership, passion and drive to delight customers, come join us!Key job responsibilities- You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance.- You are expected to operate autonomously, deliver projects that have scope at the team or cross team level, interact with other teams understand their needs or integrate with their systems.- You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers.- You will directly work with Senior and Principal Engineers in the org to define our architecture plans for the next three years.- You will be driving team to make decisions on build vs re-use by collaborating with Retail and Seller Pricing teams.- You will be responsible for setting standards and mechanisms for handling operational load.A day in the lifeDaily activities for this role will include driving designs for components and services that deliver new features and capabilities, preparing estimates for upcoming deliverables, document proposed solutions, reviewing code of other members, writing well structured and optimized code, performing root cause analysis on operational events, providing project updates to leadership and other team members.This position involves on-call responsibilities, typically for one week every 6-7 weeksAbout the teamAmazon Business International Expansion (ABIX) owns the charter of expanding Business to Business market to new marketplaces. We don’t follow the traditional launch plans but strive to build strategies identifying the opportunities that moves us faster. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make complex decisions, but we'll all understand why. We'll be the dream team.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come be a part of a rapidly growing $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the Role: We are seeking a highly experienced and strategic Sr. Technical Program Manager to lead our Security Operations initiatives, with a primary focus on SecOps and fraud risk management. This pivotal role will be responsible for driving the development, implementation, and optimization of our security operations to protect our company, customers, and assets from evolving cyber threats and fraudulent activities.A successful candidate will have a mix of deep technical security knowledge, effective communication, and a demonstrated track record of successful complex and large-scale project deliveries. We are looking for leaders who like to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers and program managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems.Key job responsibilities• Lead and oversee complex, cross-functional security operations programs and initiatives, ensuring alignment with overall business objectives and risk management strategies.• Design, implement, and maintain robust SecOps processes, tools, and frameworks to enhance our security posture and operational efficiency.• Develop and execute a comprehensive fraud risk management strategy, including the implementation of advanced fraud detection and prevention systems.• Collaborate with senior leadership, engineering teams, and other stakeholders to identify security gaps, prioritize initiatives, and drive continuous improvement in our security operations.• Manage and optimize the incident response process, ensuring rapid and effective handling of security incidents and potential fraud cases.• Lead the integration of security tools and technologies into our existing infrastructure, focusing on automation and scalability.• Establish and track key performance indicators (KPIs) for security operations and fraud prevention, providing regular reports and insights to executive leadership.• Stay abreast of emerging security threats, fraud trends, and industry best practices, incorporating this knowledge into our security strategy.• Mentor and develop team members, fostering a culture of security awareness and continuous learning.• Manage relationships with cross organizational partners, ensuring alignment with our security objectives and compliance requirements.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years’ experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting- 5+ years of experience in information security- Bachelor's degree in Computer Science, Information Security, or a related field ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon was recently rated the #1 most reputable company in the US, #1 for innovation, and is frequently ranked at the top in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team, you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success.We have a team of talented engineers located in multiple locations around the world, and are growing rapidly.Some travel required (10-25%). Portfolio and/or eLearning sample required at interview.Key job responsibilities• Design and develop creative, learner-centered, performance-based training materials in multiple modalities including eLearning, blended learning content, videos, tutorials, etc• Lead the development and implementation of new learning models and content design templates• Develop rapid and agile techniques and processes to create content for a frequently changing environment• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning• Develop curriculum using multiple synchronous and asynchronous training modalities, including instructor-led, micro-learning, blended learning, and training materials• Coach and mentor junior developers in use of tools and instructional design methodologies• Effectively manage multiple projects and initiatives from analysis to evaluation• Continuously self-educate on the latest trends and practices in learningA day in the lifeCurriculum Developers are also Program Managers; each CD owns a portfolio of AWS services and their associated training courses and materials. CDs interface with business leaders and internal Learning Business Partners to assess the training needs of their services. CDs are responsible for maintaining existing training content, addressing course feedback, and leading content development and refresh projects. A typical day in this role might involve: communicating with peers and stakeholders, updating project documentation with current statuses, authoring elearning courses, maintaining phased onboarding plans, interfacing with our learning management system to action updates or pull reports, attending meetings, and completing peer QAs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of experience in an instructional design/curriculum development role or similar, including significant experience in creating eLearning courses- 1+ years of program or project management experience, handling multiple concurrent projects- 1+ years experience in using authoring tools, such as Articulate Storyline, Adobe Captivate- 1+ year experience in multi-media development with audio, video, and/or graphic design (e.g., Audacity, Adobe Audition, Camtasia, Adobe Premiere Pro, Final Cut Pro, Adobe Illustrator, Photoshop)- 1+ years experience working with Learning Management Systems (LMS) such as Cornerstone, Thinking Cap ...