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Are you passionate about data? Does the prospect of dealing with massive volumes of data excite you? Do you want to build data engineering solutions that process billions of records a day in a scalable fashion using AWS technologies? Do you want to create the next-generation tools for intuitive data access? If so, Amazon Finance Technology (FinTech) is for you!FinTech is seeking a Data Engineer to join the team that is shaping the future of the finance data platform. The team is committed to building the next generation big data platform that will be one of the world's largest finance data warehouse to support Amazon's rapidly growing and dynamic businesses, and use it to deliver the BI applications which will have an immediate influence on day-to-day decision making. Amazon has culture of data-driven decision-making, and demands data that is timely, accurate, and actionable. Our platform serves Amazon's finance, tax and accounting functions across the globe.As a Data Engineer, you should be an expert with data warehousing technical components (e.g. Data Modeling, ETL and Reporting), infrastructure (e.g. hardware and software) and their integration. You should have deep understanding of the architecture for enterprise level data warehouse solutions using multiple platforms (RDBMS, Columnar, Cloud). You should be an expert in the design, creation, management, and business use of large data-sets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. The candidate is expected to be able to build efficient, flexible, extensible, and scalable ETL and reporting solutions. You should be enthusiastic about learning new technologies and be able to implement solutions using them to provide new functionality to the users or to scale the existing platform. Excellent written and verbal communication skills are required as the person will work very closely with diverse teams. Having strong analytical skills is a plus. Above all, you should be passionate about working with huge data sets and someone who loves to bring data-sets together to answer business questions and drive change.Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics. In this role you will be part of a team of engineers to create world's largest financial data warehouses and BI tools for Amazon's expanding global footprint.Key job responsibilitiesDesign, implement, and support a platform providing secured access to large datasets.Interface with tax, finance and accounting customers, gathering requirements and delivering complete BI solutions.Model data and metadata to support ad-hoc and pre-built reporting.Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.Tune application and query performance using profiling tools and SQL.Analyze and solve problems at their root, stepping back to understand the broader context.Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use.Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWS.Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets.Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

Do you want a role with deep meaning and the ability to make a massive impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy that Amazon's Talent Acquisition operations need.ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, replacing the "game of chance" with a merit-based approach that gives candidates the chance to showcase their true skills. Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Leveraging Amazon's in-house tech stack built on AWS, you'll have the autonomy and flexibility to bring innovative solutions to life. One day, we can bring these solutions to the rest of the world. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.Within ITA, the Candidate Generation team uses scientific experimentation, causal inference, generative AI, machine learning, and forecasting techniques to bring new and returning candidates to the top of the recruitment funnel. Driven by the goal of ensuring every marketing dollar is spent efficiently and effectively, the Candidate Generation team builds innovative decisioning products that provide tailored recommendations for recruiting challenges across a wide array of marketing channels globally. Our award-winning solutions tackle complex and ambiguous problems by applying science methodically and creatively, increasing candidate engagement while driving down costs. As a member of Candidate Generation, your work will modernize the field of Marketing and revolutionize the way we find and attract Amazonian talent.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers and lower cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen! We love what we do and have an incredible team that works hard to change the industry, and we are inventing new things every day.Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will work closely with business partners to manage delivery estimate accuracy and drive defect reduction initiatives across the middle mile transportation portion of our operations. Key responsibilities will involve analyzing business cases related to initiatives to improve delivery estimate accuracy, looking around corners for headwinds and opportunities, and engaging on defect reduction initiatives with an aim to formalize financial impacts including cost out savings methodologies and goal tracking.We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Use solid financial knowledge and business acumen to build complex financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact.- Delivers weekly/monthly financial close. Uses financial systems and advanced MS Excel functions to work with large data sets. (SQL, Quicksite, Tableau) Outputs plans, forecasts, budgets, and consolidations.- Creates effective business partnerships, while managing competing priorities, and provides guidance based on data analysis during unexpected events.- Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.- Collects and analyzes quantitative data to develop relevant reports that drive cost reductions.- Participates in hiring, developing, and mentoring peers and team members. Seeks and leverages diverse perspectives in all activities.- Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.- Contributes to work life harmony by being a positive, collaborative, and effective influence to new team members as an indicator of operations excellence.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted partner for IQ (Inventory & Quality) Finance, supporting the NA Quality team. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.IQ Finance supports the NA Quality team in its mission of managing inventory contollership and reducing defects to improve the experiences of our customers. The team accomplishes this by owning the financial planning cycles, monitoring critical metrics/controls and leveraging trust to influence areas with the largest impact. The ability to learn and be curious while working through a high degree of complex ambiguity in order to think big while inventing and simplifying for process improvement is critical.Key job responsibilities- End to end ownership of the financial planning cycles which includes OP1/2 and quarterly guidance for NACF Quality and contributes to MBR/QBR commentary- Owns critical business reporting for quality spend and performance - Earning trust and partnering with key stakeholders and cross functional teams in NA Quality, AFT Finance and NACF Central Finance teams- Drive efficiency and improvement over current standard work- Deliver scalable solutions to better understand cost and where opportunities exist to improve- Leveraging internal systems to deep dive financial and productivity results to drive action (QuickSight, PowerBI, SQL, CAMP) A day in the lifeThis role supports the NA Quality team and will have responsibility planning for budget cycles (OP/Quarterly Guidance), cost controllership around network ICQA spend, inventory controls/SOX Compliance and ah hoc support to the NA Quality team. You partner with stakeholders and deliver data driven insight to affect change and improve cost efficiency for our internal and external customers.About the teamThe IQ Finance team supports the NA Quality organization in helping reduce inventory defects and optimizing cost across the North American Customer Fulfillment (NACF) network. The team owns financial planning cycles, reporting and controls monitoring. We work with a diverse set of partners including AFT Finance, Accounting, NACF Central Finance teams, AFT and global operations partners for controls monitoring/expansion.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon Flex is at the forefront of delivery operations, owning a significant piece of Amazon's "Last Mile" delivery strategy at current & into the future. The Flex model utilizes independent contractors to help fulfill "Ultrafast" customer deliveries including Amazon Grocery, Whole Foods, same day Amazon.com orders and beyond. Our Finance team works closely with Tech, Product & Program Managers to track performance reporting and support analysis for optimization of labor planning, pricing, routing and expansion opportunities which help improve safety, customer quality and reduce costs.As a Finance Manager, you’ll help us optimize our finances so that we can enhance our customer experience even more and navigate the fast-changing business environment. This role is an opportunity to act as the key finance leader for a strategic programs and get really involved with shaping our business. You’ll lead others and use insights to show senior stakeholders ways that we can move forward with our business ambitions.This role requires a self-starter with strong business modeling skills, a keen attention to detail and good track record of influencing business partners. This role has regular interaction with senior leadership and stakeholders across Amazon and requires strong verbal and written communication skills. The candidate will need to be capable of operating with a high degree of autonomy, and hence needs to demonstrate a high degree of comfort with ambiguity besides holding a high bar on professional integrity; and will need to have a proven track record for hiring, developing and retaining the best talent.Key job responsibilities- Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact.- Educate business partners on financial and non-financial trade-offs and provides guidance and financial analysis for new projects and initiatives. You make thoughtful judgement calls in ambiguous environments where data may be scarce or difficult to procure. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeA typical day in this role provides an opportunity to innovate by building creative, socially responsible last mile logistics solutions through large-scale data driven decision making. The successful candidate will demonstrate the following abilities: they influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with senior leaders and various business units across Amazon. You bring excellent verbal and written communication skills.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. Key job responsibilitiesHire, train, and develop a team of IT professionals.Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.Establish and maintain a positive, productive relationship with operational partners and staff.Lead infrastructure builds in new facilities.Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).Develop and maintain policies, procedures, and processes.Oversee management of equipment and parts inventory.Create, manage, and support recognition and communication programs.Travel up to 30%.BASIC QUALIFICATIONS- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Bachelor's degree, or 4+ years of professional or military experience- Knowledge of Linux or Unix systems administration ...

The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst.MHLS is an employee facing group that provides customer service to Amazon employees primarily via phone. The team uses employee feedback, employee activity data, and metrics to identify current problems with the intent of eliminating them. Workforce Analysts support the MHLS team by providing a workforce management system needed to maintain a productive and effective workforce.We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks and acts globally, and who has the ability to contribute major new innovations to join us as a Senior Workforce Analyst.The ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives. The Senior Workforce Analyst will experience a wide range of problem solving situations, long term to real-time, requiring extensive data collection and analysis while partnering closely with Operational leaders.Position Responsibilities :• To ensure capacity alignment is based on expected volume, identify and take necessary actions for short and long term deficits to meet service standards• To ensure volume variations are being analyzed and called out, and partner with demand forecasting team to bridge the gaps for future occurrences• To provide real-time support and make appropriate decisions to maximize resource efficiency and utilization• To analyze global site performances and determine optimal production and off production activities, shrinkage and occupancy targets• To lead, develop and maintain reporting initiatives across supported regions for continuous delivery improvements• To partner closely with leadership and support teams to discuss and drive planned strategies for controlled execution• To provide program health insights to senior leaderships at weekly and monthly level• To engage in projects and initiatives impacting headcount and cost variables• To lead by example and provide necessary support to scale up fellow team members across geographies• To mentor and support Workforce Analysts and Real Time AnalystsBasic qualifications• 5 years of WFM/Business Intelligence experience or equivalent• Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms• Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or related field• Excellent communication and interpersonal skills, with the ability to be personable yet maintain backbone• Advocate for automation and use of data to solve business problems• Experience in managing end to end projects or programs• Knowledge of workforce management programs• Expert knowledge of MS Excel and other MS Office softwarePreferred qualifications• Knowledge of Six Sigma/Lean Processes• Working knowledge of statistical modeling tools used in forecasting• Capacity planning experience• Experience extracting and transforming complex data sets (ETL administration)Preferred qualifications• 5+ years of Human Resources experience BASIC QUALIFICATIONS- Knowledge of Microsoft Office products and applications- 5+ years of Workforce management experience (for internal candidates) resources experience- 5+ years of Workforce management experience (for external candidates) resources experience- Experience in contact center operations- Bachelor's degree- Solid proven experience in a live queue contacts environment- Solid proven experience using contact center technology- High proficiency in Microsoft Excel- Experience in Contact Center Operations- Exceptional analytical skills ...

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

We are seeking a Principal Program Manager to join our Reverse Logistics (ReLo) Operations Excellence (ROE) team. In this strategic role, you will spearhead initiatives to standardize and optimize reverse logistics operations across our global network and business verticals. Working closely with operations and business leaders, you will drive consistency in processes, technology implementation, and initiative prioritization throughout our worldwide ReLo network. The ideal candidate combines analytical rigor with excellent communication skills, demonstrating the ability to work independently while fostering strong cross-functional relationships. Success in this role requires strategic thinking, effective writing, and precise planning to deliver on objectives across multiple timeframes - from weekly targets to yearly goals. You will collaborate with stakeholders at all levels across geographic regions, while coaching functional leadership and partners on operational policies and tools. We seek a self-motivated, passionate professional who pays careful attention to detail and can drive holistic operational excellence throughout the organization. Your ability to build consensus, implement standardized solutions, and measure success across diverse business units will be crucial to advancing our global reverse logistics capabilities.Key job responsibilitiesAssessment & Analysis • Conduct comprehensive analysis of existing reverse logistics capabilities, processes, safety standards, and operational configurations across all geographical regions • Identify operational gaps, inefficiencies, and opportunities for standardization • Develop analytical frameworks to evaluate operational parity across the network • Create data-driven assessments of current state operations and future state requirementsStrategy & Planning • Design and socialize mental models for prioritizing parity initiatives based on business impact and feasibility • Partner across ROE pillar leads and other teams to develop comprehensive standardization strategies • Create multi-year roadmaps for achieving operational excellence and parity across the network • Define clear metrics to measure progress and successLeadership & Influence • Drive strategic alignment across senior leadership stakeholders and business units • Influence annual planning cycles and resource allocation to support parity initiatives • Lead executive-level presentations and reviews to secure buy-in for strategic initiatives • Build and maintain strong partnerships with regional operations leadersProgram Management • Oversee large-scale, complex programs spanning multiple regions and business verticals • Develop detailed project plans, timelines, and resource requirements • Identify and manage dependencies, risks, and mitigation strategies • Drive regular program reviews and status updates with key stakeholders BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Proven track record of influencing senior leadership and driving organizational change- Deep understanding of reverse logistics operations and supply chain management- Experience working with global teams and managing cross-cultural initiatives- Strong analytical and problem-solving skills- Excellent communication and presentation abilities- MBA or relevant advanced degree preferred ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.We are seeking a Security Risk Manager from diverse backgrounds, who are creative problem solvers and passionate about delivering solutions that improve both user experience and security while meeting internal and external standards and compliance requirements. In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. In this highly visible role, you will partner with stakeholders across Amazon to execute a risk management approach, identify risks, and act as a thought leader who recommends and leads risk mitigation strategies with system and product owners across Amazon Business. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.Key job responsibilitiesYou will be responsible for a set of long-term security outcomes. Your day-to-day job responsibilities will include: • Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;• Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment; • Developing and implementing comprehensive security risk management strategies and frameworks to proactively identify, assess, mitigate and monitor security risks to the organization.• Overseeing the organization's security risk management program, including conducting risk assessments, threat analysis, and vulnerability testing.• Delivering recommendations and risk interpretations in a clear, concise and audience-specific format • Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;• Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;• Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;• Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;• Serving as a subject matter expert and advisor on complex security risk issues.BASIC QUALIFICATIONS• Bachelor’s Degree in Computer Science, Information Systems Management, Cyber Security, Mathematics, Accounting/Auditing, or other related fields• 10+ years of experience in security risk management, regulatory, or compliance role, preferably in a large, complex organization.• Knowledge of risk management methods and industry best practices.• 5+ years of experience in performing implementation and technical audits/assessments in direct support of a major compliance effort (e.g., ISO 27001, SOC 2, or NIST 800 series frameworks)• CISSP, CISA, CISM, CIA or other comparable security controls or audit certifications• Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.• Proven history of working effectively across cross-functional teams and business functions to drive positive change. ...

Come be a part of a rapidly growing $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the Role: We are seeking a highly experienced and strategic Principal Technical Program Manager to lead our Security Operations initiatives, with a primary focus on SecOps and fraud risk management. This pivotal role will be responsible for driving the development, implementation, and optimization of our security operations to protect our company, customers, and assets from evolving cyber threats and fraudulent activities.A successful candidate will have a mix of deep technical security knowledge, effective communication, and a demonstrated track record of successful complex and large-scale project deliveries. We are looking for leaders who like to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers and program managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. Every day, you will have the opportunity to engage with systems that are at the cutting edge of technology.Key job responsibilities• Lead and oversee complex, cross-functional security operations programs and initiatives, ensuring alignment with overall business objectives and risk management strategies.• Design, implement, and maintain robust SecOps processes, tools, and frameworks to enhance our security posture and operational efficiency.• Develop and execute a comprehensive fraud risk management strategy, including the implementation of advanced fraud detection and prevention systems.• Collaborate with senior leadership, engineering teams, and other stakeholders to identify security gaps, prioritize initiatives, and drive continuous improvement in our security operations.• Manage and optimize the incident response process, ensuring rapid and effective handling of security incidents and potential fraud cases.• Lead the integration of security tools and technologies into our existing infrastructure, focusing on automation and scalability.• Establish and track key performance indicators (KPIs) for security operations and fraud prevention, providing regular reports and insights to executive leadership.• Stay abreast of emerging security threats, fraud trends, and industry best practices, incorporating this knowledge into our security strategy.• Mentor and develop team members, fostering a culture of security awareness and continuous learning.• Manage relationships with cross organizational partners, ensuring alignment with our security objectives and compliance requirements.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Bachelor's degree in Computer Science, Information Security, or a related field; Master's degree preferred- 10+ years of experience in information security- 5+ years’ experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting ...

At Amazon Healthcare Security, we are on a mission to make healthcare secure and easy. We are developing a patient-centric healthcare experience that is personal, transparent, and convenient. We are looking for a Security Engineer to join our team.As Security Engineer, your responsibility is to ensure the data, devices, and systems are secure, resilient, and compliant. Your teammates are a global team of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar.A Security Engineer in Amazon will be strong in multiple security domains and sought out for advice on technical issues. Efficient time management skills are required along with the ability to deliver results in the face of uncertainty. Engineers in this role must show exemplary judgment in making technical trade-offs between short versus long term security and business goals. They must also demonstrate resilience and navigate difficult situations with composure and tact. The successful candidate must be one that can handle several difficult challenges and problems, can make risk-based assessments founded on data and facts.Additionally, the successful candidate will be:Methodically empirical and experimental in approach and evaluation without being bound by over paralysis-by-analysis;Work ceaselessly to improve knowledge of the security field, threat landscape, security intelligence, moving proactively toward prevention and detection of threats;Be an enthusiastic learner and curiosity seeker, focusing on what can be done rather than hindered by notions of what cannot be;Possess effective verbal and written communication skills, be passionate about sharing knowledge, tactics, strategy, as well as advocating for the project mission;Have excellent time management skills along with the ability to deliver results in the face of uncertainty;and Evangelize security within Amazon.com and be an advocate for customer trust.A successful candidate will be a deeply curious individual who brings technical expertise, and ability to work within a fast-paced startup culture in a large company that has broad business impact.Key job responsibilitiesRaise the security bar through secure design, architecture, and code reviews with your software development customers.Act as a consultant and trusted resource on secure development and implementation practices, and secure-by-default opportunities.Identify opportunities to improve developer velocity and program efficiency while maintaining our high security and privacy standards.Collaborate on solutions that automate Application Security processes and improve security-at-scale.Collaborate with Senior Security Engineers to develop products and processes that support the team in delivering consistently bar-raising and customer-centric Application Security services.Period on-call responsibilities, and occasional travel as required.Work closely with service teams to identify threats and vulnerabilities throughout Software Development Life Cycle and provide guidance on mitigating the issues.Identify and prioritize security problems that can be detected using automation.Develop detection prototypes for these security problems to enhance our tool-set for static and dynamic analysis.Work with builders and service teams to address detected security problems in an appropriate and timely fashion.Identify opportunities to prevent security problems at scale.Document and provide security guidance that will be used across Amazon SecurityDeliver metrics to show effectiveness of our security initiatives.A day in the life*Conduct Application Security Assessments (ASR). Includes tasks such as security architecture reviews, threat modeling, penetration testing, and automated and manual code reviews*Participate in developer team architecture and strategy meetings and discussions; in particular, you are a sounding board and guide for architectural considerations regarding access control and systems integration*Analyze security test results, document risks, and recommend mitigating controls*Design security automation and select tooling to improve our detection of application vulnerabilities, and to assist in the remediation of findings*Provide security subject matter expertise to the Product Security team itself, as well as to development teamsAbout the teamThe Amazon HealthSec ProdSec team is tasked with enabling the business to build secure, trustworthy software that delights our customers to use. We work closely with the business throughout the development process to help ensure great security decisions are made early and often. This allows us to be a partner with the business so security tradeoffs are infrequent.Working closely with our product teams means that we get to take part in deep technical discussion and decisions. We make sure we have time to get the right training and career growth opportunities so we can Dive Deep and Earn Trust with our build teams.We believe the best employees are ones who find what they do impactful, enjoyable, and purposeful. To that end we value training, career development, team culture, and work life balance for the long run. We want to make strategic choices for our team that will help build a culture of diversity, inclusion, development, and trust so our team works well together for a long time.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience implementing security solutions at the business division level or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience with programming languages such as Python, Java, C++- Extensive experience identifying, testing, and remediating against vulnerabilities including those found in the OWASP Top 10 and CWE/SANS Top 25- Experience building automation and/or writing scripts to solve security problems ...

A successful candidate will support a range of initiatives in the Identity and Access Management organization, ranging from threat modeling and architecture reviews with builders, to policy interpretation and guidance, as well as support for ongoing initiatives that move the needle for Amazon's IAM security bar.Key job responsibilities* Protecting and securing Amazon authentication and authorization workflows.* Participate in the analysis, troubleshooting, investigation and remediation of identity security related activities and events.* Develop and generate automated security audits to ensure the identity workflows adhere to industry standard security, risk and compliance requirements.* Develop, deploy and manage scripts to automate the generation of reports across various technologies.* Partner with other Amazon Security Engineers to implement cross-team programs and solutions.* Consult with teams on technologies such as Windows Single-Sign-On, Kerberos, FIDO/FIDO2, Passwordless Authentication, AuthZ, AuthN and Auditing.A day in the lifeAdvises the business on IAM security risks and best practices through a combination of consultation, project engagements and support of development of innovative ways to secure applications at scale. Envisions, advocates for and implements AmSec IAM guidance for human, device and service identity workloads.About the teamWe primarily drive improvements to authentication, authorization and access auditing for Stores, Digital and Other (SDO). We invest in deeply understanding the different ways Amazon does business to devise strategies that meaningfully improve security posture, while enabling business productivity. As a core component of modern technology, IAM provides security teams with a mechanism to holistically enforce central security policy and reduce the risk of fraud, lateral movement and unauthorized access.About Amazon Security:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Associate's degree or above- Experience scripting with Python, Perl, Bash or PowerShell- Experience in one or more of the following domains: access- control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security ...

Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for Security Engineers who are ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.CS Security is looking for Security Engineers to ensure that our Customer protection is always the priority. We drive incidents to the highest standards, to maintain and enhance internal and external customer trust. If you enjoy analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Security Engineering and Architecture activities. Key Responsibilities include: - Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information. - Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts. - Conduct deep-dive investigations into threat and fraud abuse reports and detections - Influence service teams across Amazon to develop systems and processes with security best practices. - Attend internal and external training regarding security engineering and response. - Find opportunities to improve from large-scale security incident investigations. - Participate in or lead post-mortem analyses. - Design & Build security-related services for internal customers. - Develop and mentor other security engineers, analysts, investigators, and software developers.Key job responsibilities - Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information. - Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts. - Conduct deep-dive investigations into threat and fraud abuse reports and detections - Influence service teams across Amazon to develop systems and processes with security best practices. - Attend internal and external training regarding security engineering and response. - Find opportunities to improve from large-scale security incident investigations. - Participate in or lead post-mortem analyses. - Design & Build security-related services for internal customers. - Develop and mentor other security engineers, analysts, investigators, and software developers.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science, Engineering, related discipline, or equivalent experience- 5+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.)- 3+ years of experience with cloud technologies (AWS preferred, Azure, Google Cloud, etc)- 3+ years of experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python- 3+ years of experience with incident handling/response, active attacks / live scenarios / applied computer security ...

Amazon Generative AI (GenAI) Innovation Center (GAIIC) helps AWS customers accelerate enterprise innovation and success with Generative AI. Customers such as Highspot, Lonely Planet, Ryanair, and Twilio are engaging with the GAI Innovation Center to explore developing generative solutions.Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and architects working to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business problems, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently.You will work with ML engineers and Data Scientists to innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and build generative AI solutions that accelerate adoption and help partners and customers scale their capabilities. We’re looking for top hands-on builders with capable of using ML, Generative AI and other techniques to design, evangelize, implement state-of-the-art solutions for never-before-solved business problems.Key job responsibilitiesIn this role, you will:• Use AI/ML tools and relevant AWS services to provide scalable solutions for our customers and partners to rapidly deploy, implement, and achieve business outcome• Collaborate with our data scientists to create Generative AI solutions for business problems• Interact with customers and partners directly to understand the business problem, help and aid them in implementation of their AI/ML ecosystem• Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes• Work closely with account and partner teams, research scientist teams and product engineering teams to drive model implementations About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 7+ years of IT development or implementation/consulting in the software or Internet industries experience- Large models pretrain/fine-tuning experience, familiar with distributed training ...

At the intersection of Finance, Operations and Network Optimization, the Financial Analysis team serves as a key partner to the Business to achieve and exceed unit cost and productivity targets. The leader will drive with a large-degree of autonomy tactical to Think Big quantitative analysis for Amazon's specialty Last Mile transportation network (AMXL). Candidates should be proficient with and comfortable with defining and developing financial frameworks and modeling from ground up. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

AWS Generative AI Innovation and Delivery organization is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies.You will drive and accelerate Generative AI adoption for customers by working with partners, AWS account teams, and other cross functional teams including services, professional services teams. You will define programs and initiatives where appropriate and leverage the programmatic approach to help customers drive their business metrics. As a trusted customer advocate, you will assess and deliver best practices around program delivery, project approaches, and business measurement in the context of engaging AWS partners for POC delivery and path to production for customers. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role.Key job responsibilities• Support AWS partners on Generative AI opportunities where the partner and AWS would jointly help customers explore the art of the possible with generative AI and machine learning, and to develop a roadmap to deliver business value in the most effective way• Discuss complex business concepts with executives, line managers and technologists• Engage with various AWS teams, including applied scientists, solutions architects, business development, marketing, industry specialists, partners and regional organizations• Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery• Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learningAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 5+ years of experience in the industry as a ML practitioner or executive- Experience participating in the sales lifecycle (directly or indirectly)- Experience in management consulting or related work- Experience launching technically complex programs, projects, or related work that include the following: big data, analytics, artificial intelligence, and machine learning ...

At AET, we're revolutionizing employee experience through GenAI solutions. Think big? You bet. We're setting new standards in workplace technology that will scale globally through our flagship products serving over a million employees. Our GenAI-powered chat assistant, revolutionizes how Amazonians find information, complete tasks, and delivers a unified global platform for seamless HR support through chat, voice, and case management. Whether you work in a fulfillment center or tech hub, we're inventing new ways for you to access world-class HR support frictionless through relentless innovation and customer obsession.Key job responsibilitiesThe Amazonian Experience & Technology (AET) PXT-Apps team is seeking a Senior Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This role will be responsible for building a GenAI powered chat assistant for 1.6M+ Amazonians worldwide. This is a highly visible position with the following product management responsibilities:• Create product vision and roadmap for stakeholders.• Partner with tech teams to build a scalable tech solution.• Ship a world class GenAI product to enhance employee experience.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you energized to drive adoption of generative AI and machine learning technologies at AWS customers and service evolution of these technologies with AWS Service leadership? Do you have a strong understanding how other cloud service providers and ISV vendors are also driving product and GTM strategies as alternatives available to customers? AWS is seeking a Go-To-Market (GTM) Specialist to evaluate and understand various options available to customers for a managed GenAI and machine Learning service from AWS as well as from other cloud service providers and ISV vendors, how customers value and utilize such services and products and help drive SageMaker as the service that creates the most value and return on investment for our customers. Key job responsibilitiesYou will help build positioning and messaging for SageMaker relative to alternatives available to customers, track the evolution of GenAI offerings across the industry and help inform service teams on service evolution based on your insights. You will educate and enable regional AI/ML specialist sales and AWS account teams on the assets and insights that you develop. You will be engaging directly with key customers and partners on a weekly basis, and as a strong listener, understand their needs in generative AI and machine learning managed services and gain insights on their expectations from a managed GenAI and machine Learning service. You will triangulate market insights from talking to these customers and partners, open-source community and from your own research, and then share these insights with others in the team and with product management to help prioritize SageMaker roadmap and solution development initiatives. The candidate will possess outbound product management, product/market research, and/or business development experience in AI, ML, GenAI, IoT products and/or services and will have demonstrated the aforementioned skills. They will have experience in driving engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. Finally, the candidate will have experience in, and be passionate about enabling specialist sellers and field teams on how to position and sell products/services in machine learning, deep learning, or generative AI.A day in the lifeThe candidate will drive engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. They will utilize their technical knowledge and business experience to communicate the benefits of using managed ML services in AWS to ML platform engineering and data science teams with Directors, VPs of these teams and with C-Level executives. They will evaluate alternative managed GenAI and Machine Learning offerings available to customer to better understand cross industry trends and create assets that highlight the differentiation of AWS service capabilities. They will enable field AI/ML specialist, partnership and account teams on these assets, conduct customer webinars, and device scale campaigns to drive revenue growth and opportunity pipeline. They will lead monthly calls with AWS service teams to help service team members understand how customers perceive of our offerings, what alternative they have and the latest market trends to help influence the product roadmap. Finally, they will magnify the impact of their work, by sharing insights with peers and Leadership utilizing Amazon’s business writing practices. About the teamWe are a small world-wide team of Machine Learning, Deep Learning and Generative AI Go-to-Market specialists with a unique blend of product management, technical business development and sales backgrounds, driving global adoption and scaling of Amazon SageMaker as a managed ML and GenAI Service.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Experience developing strategies that influence leadership decisions at the organizational level- Degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics/ Math etc.) or equivalent experience.- 5+ years of business development and/or technical pre-sales roles at B2B companies (Enterprises, Startups, Management consulting or System Integration Services Companies in Analytics, IoT, ML, AI).- Go-to-market experience in driving adoption of new products/services/features across a large customer base with demonstrable results delivered.- Experience in managing multiple campaigns simultaneously and working across multiple functional teams (Product, Marketing, SAs, Specialist Sellers, account teams).- Experience in evaluating multiple competing options available to customers and driving strategies to meet and exceed customer expectations.- Experience in advocating on customers behalf by understanding their pain points, helping customers navigate through technology options and adoption challenges, and conveying insights back to product teams. ...

Amazon Finance technology Tax team is looking for passionate individuals who love to design and build world-class internal customer-facing interfaces and the services that make them possible. You are a talented Software Development Engineer who is seeking an environment where you can drive innovation? Do you have a passion for ensuring a positive customer experience? This is the job for you! It's Day 1 in Finance Technology, and we're at the beginning of building out an entire suite of global tax solutions. The Tax technology team is in the early phases of design and development and this is your chance to shape a brand new product from the start. In this role you will: - Design and build services to make customer lives better and will be part of a new “AWS like” technology platform for Tax. - Play a role in the definition, vision, design, roadmap and development of a new platform from beginning to end. - Work through all phases of the project lifecycle, including reviewing requirements, designing services that lay foundation for the new technology platform, building new interfaces and also integrate with existing architectures, developing and testing code, and delivering seamless implementations for Global Tax customers. - Evaluate and utilize AWS technologies where appropriate, such as EC2, RDS/DynamoDB/RedShift, SWF, S3 and QuickSight to design and build scalable backend web services and customer facing APIs. - Design and code technical solutions in tools such as Java or C#, .NET, Angular JS, React, Node.js, JQuery and/or SQL Server to deliver value to tax customers. - Contribute to a suite of tools that will be hosted on the AWS cloud infrastructure. - Build dashboard and visualization services. - Work with variety of developer tools across the spectrum of software development lifecycle. - Build iteratively using agile methodologies.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...