At AET, we're revolutionizing employee experience through GenAI solutions. Think big? You bet. We're setting new standards in workplace technology that will scale globally through our flagship products serving over a million employees. Our GenAI-powered chat assistant, revolutionizes how Amazonians find information, complete tasks, and delivers a unified global platform for seamless HR support through chat, voice, and case management. Whether you work in a fulfillment center or tech hub, we're inventing new ways for you to access world-class HR support frictionless through relentless innovation and customer obsession.

Key job responsibilities
The Amazonian Experience & Technology (AET) PXT-Apps team is seeking a Senior Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.
This role will be responsible for building a GenAI powered chat assistant for 1.6M+ Amazonians worldwide. This is a highly visible position with the following product management responsibilities:
• Create product vision and roadmap for stakeholders.
• Partner with tech teams to build a scalable tech solution.
• Ship a world class GenAI product to enhance employee experience.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.