Coppell

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Reliability & Maintenance Engineering (RME) is hiring for Area Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:- Minimize the risk of ergonomic injury to employees through awareness, education and early intervention- Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. - Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes- Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk - Frequent engagements with both associates and operational leaders - Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies- Partner with onsite medical team to implement treatment plans for first aid cases based on injury type - Will be required to maintain all first aid credentialsBASIC QUALIFICATIONS Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State CertificationMust have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red CrossBachelor's DegreeProficiency in Microsoft Office and digital recordkeeping ...

Reliability & Maintenance Engineering (RME) is hiring for Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Maintenance Manager will lead a team of facilities associates, as well as potentially supervise Area Maintenance Managers, and will ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilitiesResponsibilities include:• Support the Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.• Develop and design innovative solutions to difficult problems, manage outside contractors and be on call for emergencies.• Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.• Work with local site Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.• Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.• Facilitate technical and safety training, as well as help to develop professional development of departmental Maintenance technicians.• Mentor all Maintenance technicians by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.• Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.• Work with site Finance team to develop, set and track budgets.• Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.• Develop capital spending plans, facilitate cross-functional project planning and perform cost analysis.• Own and promote excellent housekeeping.• Participate in weekly network Maintenance calls and periodic Maintenance Manager off-site conferences.• Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 1+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional and federal regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. - Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

**NOTE: This permanent, full-time position is located in Coppell, TX and does not offer relocation.**The Mechatronics & Robotics Apprentice (MRA) will learn to combine electronic, mechanical, computer and control skills at the workplace. During on-the-job learning (OJL) you will work with complex high-performance manufacturing systems and will learn to analyze, troubleshoot, and repair systems to maintain process efficiency. The focus of this role is to learn the skills and abilities to ensure safety regulations and policies are adhered to, assist in the installation, maintenance, and repair of the automated packaging and distribution equipment, ensure preventative maintenance is conducted on time to a high standard, and provide high levels of equipment availability through continuous improvement. Amazon MRA apprentices are engaged in the assembly and maintenance of complex machines, plants, and systems in the Reliability & Maintenance Engineering sector or in organizations which purchase and operate such mechatronic systems. Apprentices are paired with journeyworkers to carry out their work at various facilities, including high automation and robotics facilities in connection with service operations. They are expected to work on the basis of technical documents and instructions and carry out their work in compliance with the relevant provisions and safety regulations.The successful candidate is an effective communicator, works well in a team, and is self-motivated. They should have the ability to work collaboratively and coordinate their activities with upstream and downstream operations partners. In addition to developing your skills, you will be mentored by senior technicians in order to grow in your role. Key Responsibilities: - Perform preventative/predictive maintenance of conveyance equipment using the appropriate job plans, procedures, and manuals. - Maintain and repair distribution center racking. - Complete preventative maintenance routines, documentation, and procedures. - Track and store department inventory, including spare parts. - Develop and maintain positive working relationships across all levels of the organization. - Conduct maintenance and basic troubleshooting of robotics and robotic work cells. - Troubleshoot electrical and mechanical problems related to all material handling equipment components. - Maintain and troubleshoot motors, photo eyes, relays, proximity sensors, solenoids, motor starters, tachs, etc. - Assist in mentoring junior technicians by providing guidance and directions to help them develop their skill set. - Assist with basic electronics/Programmable Logic Controllers troubleshooting. - Physical Demands (must be able to perform with or without reasonable accommodation): o Lift and move items up to 49 pounds each with or without reasonable accommodations; o Regular bending, lifting, stretching, and reaching both below the waist and above the head o Occasionally handle wheeled dollies loaded with products up to 100 pounds during site visits. - Engage in full manual dexterity in both hands and wrists. - Move in the facility and around areas with great frequency; facilities are over a quarter mile in length. - Climb ladders and gangways safely and without limitation. - Dexterity in eye/hand coordination, feet (foot pedals), manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation). - Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces. - Stand/walk during shifts lasting up to 12 hours.Program Requirements: - Must be at least 18 years of age - Flexible to relocate after completion of the program - Able to enroll in and attend a 12-week training at one of five designated training providers (Location to be determined post-interview) - Must meet the minimum qualifying score on a Mechanical Aptitude Test - Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidaysBASIC QUALIFICATIONS - High school diploma or equivalent diploma - 1+ year of experience in PC competency to include: Microsoft Word, Excel and Outlook ...