Austin

Do you consider yourself one of the premier Network Development Engineers in the industry today? Would you like the opportunity to become even better and face unparalleled, yet fascinating challenges? The Network Operations Excellence team, part of World Wide Grocery Tech, is looking for an experienced Network Development Engineer to drive the development, sustainability, and operational excellence of our network systems and tooling. This position will collaborate with a team of like-minded engineers located around the world to shape the future of our Data Networks Operations.Our ideal candidate is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of designing and operating effective, scalable solutions. High level of Ownership, Deep Dive and Bias-for-Action is required to be successful in this role.Key job responsibilities• Be responsible for the design, build and operations of the global network• Drive innovation and simplification of network services to meet the demand of our customers• Create simple processes and pipelines for end-to-end deployment and testing of network services• Work closely with our engineering teams to help alleviate customer problems through self-service network solutions• Work on new scalable, reliable, and secure designs/solutions, bringing them from concept to in life operations• Create and update our network standards and ensure that the network adheres these standards• Review and implement changes on the network through automation and orchestration solutions• Drive operational excellence projects to drive improvements in our network quality and reliability• Troubleshoot complex problems and develop innovative solutions day to day on our network• Work with a wide range of complex technologies including optical engineering• Highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills• Successful track record of designing simple, solutions and troubleshooting complex network problems and delivering innovative solutions• The desire and ability to work in a fast paced, collaborative environment.A day in the lifeOur engineers, managers and leaders are innovators and builders at heart; come join us and become integral to the technology company that is the past, present and future of technology.BASIC QUALIFICATIONS- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience.- 3+ years of major internet routing protocols experience.- 3+ years of working in a Linux/Unix environment experience ...

Amazon OpsTech Engineering is looking for a highly motivated Development Manager for our Wireless Reliability team. The Reliability Engineering team owns ensuring our wireless products and designs are highly available and reliable for our customers. We identify, mitigate, and ultimately resolve risks within our network, validate solutions and operational readiness, and partner to deliver scalable software solutions that reduce TOIL or enable greater use of human effort. The Develop Manager develops the networks for all of Amazon’s fulfillment business supporting retail operations. If you are passionate to help build next generation networks that Robotics and IoT in retail space, this is the role.As Engineering manager you will be responsible for leading a team of experienced development engineers and have ultimate responsibility for global, end-to-end delivery of one of the key areas, including architecture, capacity management, implementation, operational standards, process management. At Amazon, we expect our technical leaders to be able to dive deep and get involved in addition to being strong managers.As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating workable processes and procedures and to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility.Key job responsibilitiesNetwork DevelopmentAs an engineering manager you are responsible to deliver highly scalable network architectures the globally deployable.Network MeasurementAs a Network Engineering manager you will define and create quality KPIs for your product, ensuring proper measurement of project plans, build schedules, issues, and cycle times.Performance Management/Team HealthYou will own performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skill mentorship to maintain a well-rounded, truly innovative organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers.Incident/Change ManagementYou will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes, providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.Recruiting and HiringYou will lead hiring quality personnel who not only fit the needs of the current organization but also allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in phone screens and provide relevant guidance and feedback during on-site interview loops. You will be responsible for ensuring that proper training takes place for all new hires.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- A Bachelor’s degree from an accredited institution with focus in Computer Science, Electrical Engineering, or another related field- Excellent design, implementation, and skills combined with a proven documentation methodology- 2+ years’ experience in designing and operating large-scale, production networks- 3+ years of experience with major routing protocols- 3+ years of experience with routing and switching hardware, or experience with wireless deployments and equipment- Ability to mentor team members- A genuine passion for building systems that are simple and work well- Excellent written and verbal communication skills- Ability to work shifts- Ability to work oncall - during the normal business hours and/or outside of business hours ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential."A dreamy business offering has at least four characteristics. Customers love it, it can grow to very large size, it has strong returns on capital, and it's durable in time -- with the potential to endure for decades. When you find one of these, don't just swipe right, get married." – Jeff Bezos, 2014 Letter to ShareholdersThe Amazon Business Marketing team is seeking an experienced Paid Search Marketing Manager to join our global Paid Search team. As a Paid Search Marketing Manager for Amazon Business, you will create world class marketing strategies to support our mission to grow Amazon Business globally. You will define, plan, execute, and measure Paid Search (SEM) campaigns that drive customer growth. You will partner with our international marketing teams to support launches of promotions and services. The impact of this role is significant and broad, accounting for a large percentage of our KPIs.A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, a great communicator, and will have an ability to work independently under time constraints to meet deadlines. You will have a proven track record taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will be that of a builder (leading expansion into international markets) and refine (enhancing performance across Spanish and English language campaigns, including MX, & CA).The Paid Search Manager should be comfortable in both an ambiguous, self-sufficient role, as well as one of team support and interaction. Ownership of work is extremely important, and candidates should have a proven record of overseeing projects to their completion. The ideal candidate is motivated with strong time management and project management skills, and is technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is thinking big about new opportunities, high attention to detail and delivering high quality results on time.Key job responsibilitiesPaid Search Manager Duties & Responsibilities will include:· Lead execution and consistent performance of the Paid Search strategy across AB multi-market, multi-goal campaigns· Build & refine English, Spanish, and other non-English language campaigns· Derive insights from data, synthesize, and implement tactical improvements to campaign performance· Challenge current setup/approach, identifying new opportunities for architecture, ad types, bidding, copy, and landing experience. Implement tests to prove enhancement through new approaches.· Act as liaison to external and internal partners and effectively collaborate with them to support successful launches· Write effectively to report on progress against goals and progress/outcomes of tests· Effectively prioritize workload, ensuring consistent progress on implementing and executing tests, achieving goals, and completing deliverablesA day in the lifeStarting your day, you’ll analyze granular performance detail to identify microtrends and optimize against them to ensure weekly goals are met; hitting goals while ensuring pacing is on track. You then write about the week’s performance and provide data-led information supporting trend shifts. Diving into partner campaigns, you send a performance update to internal partners and lead a live Q&A so they feel confident presenting to their leadership. Upon leading a vendor call you will identify a testing opportunity and will construct a test proposal. In getting alignment, you will implement the test and create a document for tracking progress.About the teamThe Amazon Business Paid Search team is known for taking quick action and achieving high performance through a testing-centric culture. We are relentless in driving results, highly analytical, collaborative, and cross-functionally supportive of partner groups.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- BA or equivalent ...

AWS Security is looking for a Red Team Security, Penetration Test Engineer to help ensure that our systems and processes are secured against the latest threats. You will be on a team responsible for conducting offensive campaigns, emergent threat testing, creating/maintaining automated threat emulation solutions, and helping security and service teams add offensive insight to their development, deployment, monitoring, and response processes. Offensive security at scale is a unique challenge - AWS possesses both scale of systems and scale of staff and processes. This position will provide you with a challenging opportunity.A Penetration Test Security Engineer at Amazon is expected to be strong in multiple domains. Efficient time management skills are required along with the ability to deliver results in the face of uncertainty. A Penetration Test Security Engineer will proactively share knowledge across the Amazon community and will be a key company resource in one or more of the core areas of security. They will lead security reviews of large Amazon projects while setting standards and defining best practices for the AWS IT Security team.Engineers in this role must show exemplary judgment in making technical trade-offs between short versus long term security and business goals. They must also demonstrate resilience and navigate difficult situations with composure and tact. Conflicts should be addressed by listening, finding the best way forward and persuading one’s colleagues. Successful engineers in this role will regularly analyze their own performance with a critical eye. A broad understanding of the AWS business and its interconnections is required. This position will also provide training and mentorship to other engineers throughout AWS and will be expected to provide thought leadership for the organization as you invent and innovate in the course of your duties.Key job responsibilities1. Vulnerability Identification and Tracking2. Offensive security testing & vulnerability research3. Emergent threat testing4. Creating/maintaining automated threat emulation solutions5. Recommendation of findings and threat mitigations6. Produce high quality red team reports7. Projects and research work as needed8. Security training and outreach to internal development teams9. Security guidance documentation10. Security tool development11. Security metrics delivery and improvements12. Assistance with recruiting activitiesAbout the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree, or CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+- 3+ years of experience in offensive security, with a strong background in any combination of Red team operations, penetration testing and ethical hacking, exploit development and/or advanced persistent threat (APT) emulation ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do - Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.We are seeking a highly skilled Power and Performance Developer and Analyst with a strong focus on tool development, coding, and scripting as well as data analysis to join our machine learning data center team. In this role, you will be responsible for driving the automation of power and performance analyses, including developing the necessary infrastructure and frameworks for efficient data collection and analysis. You will collaborate with architecture, hardware, firmware, and software teams to define key metrics and ensure that data-driven insights lead to significant optimizations in data center performance and power efficiency. This role also involves developing software to interface with firmware and hardware components for real-time power and performance data collection.Key job responsibilities- Develop and automate tools and frameworks for running training and inference workloads, as well as collecting power and performance metrics.- Use programming and scripting languages (C/C++, Python, Bash, etc.) to create efficient workflows for automating the execution of complex workloads and data collection processes.- Perform in-depth data analysis of collected power and performance metrics, identifying key trends, bottlenecks, and opportunities for optimization.- Work closely with cross-functional teams (architecture, hardware, firmware, software) to define data collection strategies, select appropriate metrics, and develop automated analysis tools.- Build and maintain interactive dashboards and data visualization tools to communicate insights from performance and power data clearly and effectively to technical and non-technical stakeholders.- Contribute to the creation of end-to-end automated pipelines for continuous power and performance testing, monitoring, and reporting.- Design and implement data validation processes to ensure the accuracy and integrity of collected power and performance metrics across various workloads.- Perform root cause analysis of performance and power inefficiencies, using custom scripts and tools to debug and optimize system-level performance.- Optimize data collection and analysis processes to improve efficiency, scalability, and accuracy in high-performance environments.- Collaborate with the team to build a comprehensive test suite for validating power and performance benchmarks across hardware and software configurations.- Stay current on emerging tools, technologies, and best practices in power and performance analysis, contributing to the evolution of our tool set and frameworks.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.* Strong experience in programming and scripting (Python, Bash, or similar) to automate data collection, analysis, and reporting tasks.* Proficiency in developing and maintaining custom tools for power and performance measurement in data center environments.* Experience with data analysis frameworks (e.g., Pandas, NumPy) and data visualization tools (e.g. Matplotlib, Power BI, Tableau) to analyze and present performance data.* Strong background in automating system-level performance testing and benchmarking.* Hands-on experience with cloud or data center platforms, including managing and running workloads such as AI training/inference, storage, and compute.* Familiarity with system profiling tools and power monitoring tools (e.g., Intel RAPL, P-state, NVLink).* Familiarity with Linux environments, system-level monitoring tools, and performance tuning.* Experience working with distributed systems and high-performance computing environments is a plus. ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.We are seeking a seasoned Principal Solution Architect driving the design and implementation of scalable, high-performance, and secure systems on the AWS platform. You are the technical visionaries who translate complex business requirements into innovative cloud-native solutions, leveraging the full spectrum of AWS services and best practices. You build credibility through deep understanding of both the customer's business challenges and the OTS ecosystem. You collaborate closely with stakeholders to architect solutions that optimize for performance, cost-efficiency, and operational excellence, adhering to the AWS Well-Architected Framework.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with AWS- Interact with customers directly to understand their business problems and help them implement scalable and resilient systems.- Educate customers on the value proposition of OTS ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built on cloud services- Author and contribute to OTS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share best-practice knowledge across internal Amazon builders and the WWops solutions architect community.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOps Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

The World Wide Grocery Tech is playing a very important part in the success of the business strategy of the Grocery stores business. This team is focused on creating world class grocery tech solutions across our different grocery brands- Amazon Fresh, Amazon Go and Whole Food Market. We are looking for a dynamic, organized self-starter to join our HR team and drive the people agenda for the grocery tech organization.Key job responsibilitiesThis role is responsible for supporting multiple Director level leaders and their teams and is critical in building and executing our people initiatives providing great internal customer support and driving HR functional excellence. This person will need to understand what it takes to move a successful, rapidly growing organization from good to great. We’re looking for a someone who is inherently curious, thinks big, and is comfortable taking calculated risks and implementing innovative solutions. An unrelenting focus on the customer and employee experience, a proven ability to invent and simplify, a bias for action and the capability to think big will be requirements for success of this role.BASIC QUALIFICATIONS- Bachelor's degree is required or equivalent experience- 12+ years of HR leadership experience within a rapidly scaling tech organization HRBP leadership supporting tech and robotics. ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

The Event Technology Team within the AWS Marketing Technology organization is seeking a Principal Technical Program Manager to join our team. We are looking for an individual who can build and maintain strategic relationships with stakeholders, manage highly complex programs spanning across global stakeholders to deliver results against Amazon’s dynamic security landscape. The successful candidate will be an exceptionally strong communicator both written and verbally, and will lead multi-discipline, highly technical project initiatives. The ideal candidate will have successfully managed and scaled multiple technology projects. The TPM will be fully competent in project management tools and techniques for all phases of the project lifecycle.The Event Technology Team is a newly formed organization within AWS Marketing. This role will play a key role in building programs to bring greater levels of standardization, scale, and technical excellence across in-person and virtual event platforms. Leading various technical projects, managing/improving on our AppSec/Prodsec processes and working closing with 3P vendors, Engineering and Product to drive the delivery of Event Technology's roadmap.Key job responsibilitiesKey job responsibilities and requirements:- Work with 3P vendors, engineers, product managers, program managers, global stakeholders and operations team members to coordinate the launch of different services and products.- Identify process improvement opportunities and high-risk areas.- Work with service owners to develop innovative solutions to complex technical challenges.- Lead the Application Security Process for in-person and virtual event platforms- 5+ years of technical program management experience working directly with 3P vendors or software engineering teams.- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules.- Experience in driving requirements and process improvements- Experience building and evaluating system-level technical design- Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reportingAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a Principal Technical Program Manager on the Reporting User Experience team will be responsible for defining and delivering our end-to-end application programs that have broad cross-organizational impact, focus your work on large engineering strategies, and gain a deep understanding of your customer and business landscape. Your contributions will directly lead to new ad products, innovative new experiences, and faster execution for engineering teams. If you enjoy working with high performance teams, being part of a rapidly growing business, and inventing creative solutions to complex program development scenarios, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our product and technology leaders, own the technology roadmap for a broader set of systems, and manage a portfolio of programs to meet emerging customer needs and technologies. As a single-threaded program owner, you will gain a deep understanding of the end-to-end product architecture and bring the knowledge of our systems to bear as you find ways to drive highly complicated cross-functional programs across the technology stack. In addition to proactively driving business and system-level reviews, the Principal TPM is responsible to consistently bring strong, data-driven, and strategic technical judgment to decisions and creating a bold vision for how Amazon Ads guides our customers through the next stages of their growth.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience ...

Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust. From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon’s critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and remediation. Key job responsibilitiesThe VMR Operations organization is looking for a Principal Technical Program Manager with deep technical expertise in security operations and program management to join us in building and maturing our VMR Operations programs. In this role, you will be responsible for driving the strategic, technical, and engineering direction of VMR’s Campaign Management Program, which enables builders and drives remediation actions across Amazon. You will leverage relationships with engineers across Stores Security, business teams, and leaders throughout Amazon prioritize deliverables, escalate roadblocks, and improve organizational processes. You will build trust with Principal Engineers and executive leaders by leveraging your technical expertise to understand technical challenges, design improved solutions, and hold a high program bar. Finally, you will use your information security expertise to champion and drive risk-based decisions across complex, multi-disciplinary programs to ensure Amazon properly manages security risk. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in computer science, information security, or a related field; Master's degree preferred- 10+ years of technical product or program management experience- 5+ years experience in at least two of the following areas: vulnerability management, threat intelligence, security engineering, incident response, or security operations- Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security ...

At OpsTech Solutions (OTS), a technology-centric division of World Wide Ops, we design, build, and sustain the invisible, high-quality network, compute infrastructure, and device scaffolding that empowers and protects Amazon's global Operations. Our DataTech team drives enterprise data strategy and support across OTS, enabling our stakeholders and customers to have reliable data solutions. We fuel innovation and automation through our wide-ranging efforts, including Data as a Product (DaaP), enterprise data infrastructure, business insights, AI/ML capabilities, and supporting business-critical programs.We are seeking an outgoing, positive, passionate, talented, and innovative Principal Technical Program Manager (TPM) with a passion for building cutting-edge enterprise data solutions and infrastructure components that are highly scalable, extensible, and robust. In this pivotal role, you will shape the vision, roadmap, and execution of the Data Strategy, focusing on Data as a Product and enabling data producers and consumers within engineering, analytics, and science teams across four large organizations.You will Immerse yourself in the exciting world of AWS services (GLUE, EMR, DataZone, S3, Lambda, Redshift, QuickSight, SageMaker, etc.), third-party tools(Atlan), and drive best practices with Operational Excellence and CI/CD, delivering infrastructure as code (IaC). You will collaborate with stakeholders across the globe from Sr. Principal Engineers to Junior Engineers building trustworthy data solutions and for our stakeholders. As a Principal TPM in the DataTech organization, you will own DataTech programs, planning, customer, and stakeholder engagement, building internal mechanisms to maximize the capacity of DataTech across 3 main engineering teams(DE, BIE, Science) spread across five locations (Seattle, Austin, Nashville, London, India).With 4 large organization and 20+ customer teams supporting 5000+ OTS employees, you will partner with peer PMTs and Engineering Managers to build customer-facing mechanisms, improving roadmap prioritization, transparency, and customer satisfaction. Leaders in this space create a culture of innovation, encouraging colleagues to find new and better ways to identify and solve problems while establishing a collaborative and enabling mindset. Key job responsibilitiesYour multi-year program scope will be to lead Data as a Product across OTS, driving adoption through quality data, governance, security, technology needs, and trusted single source of truth metric reporting for business and customer metrics that drive World Wide Ops' success. You will also drive the strategy for critical program support initiatives, ensuring stakeholders, engineering teams, and customers are building trustworthy solutions for business-critical decision-making.In this role, you will work closely with stakeholders, Data Engineers, BI Engineers, Data/Applied Science, and Machine Learning Engineers, partnering with cross-functional product teams to deliver high-quality, scalable data products. You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail-driven, and possess excellent problem-solving abilities.About the teamOTS DataTech is part of OTS under the Fulfillment Tech Robotics team and World Wide Ops. We support OTS in enabling out stakeholders to have the data that drive business critical reporting and decision making through scalable technology and data solutions. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Excellent oral and written communication skills with both technical, non-technical and senior stakeholders- Ability to identify and solve ambiguous problems in short timeframes by using experiments and data ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality, pursue continuous improvement, and investigate issues on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities, and ability to innovate in a constrained design space. Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.BASIC QUALIFICATIONS- Bachelor's degree in mechanical engineering, electrical engineering, computer science or equivalent- Experience working in design, product (technical or operational) support, or field service- Experience with new product introduction/launch, and change introduction- Experience with project planning and prioritization of requests- Experience working on aerospace products / projects or in other regulated fields like healthcare or automotive- Experience with troubleshooting, trend analysis, and RCCA (root cause and corrective action) ...

Amazon Worldwide Operations is looking for Program Managers to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities- Be a network level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System), train and support the local Reliability Maintenance Engineering Planner and support network initiatives.- Drive Global standards roll-out in cross-country initiatives and participate in Global led projects.- Be a CMMS key user and drive programs to roll out new functionality, procedures, scheduling or reports. Monitor standards implementation through reporting and audits.- Analyze and improve forecasting of preventative maintenance routines to make equipment maintenance less intrusive and more effective.- Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings to the entire network.- Work with the Global Reliability Maintenance Engineering network and initiatives on cost reduction and process improvement for spare parts management, equipment maintenance and maintenance routines.- Ability to Travel up to 50%A day in the life- Working in a team where talent and potential have more value than paper-based qualifications- Global opportunities to develop in role and choose long term career paths- Working at the cutting edge of high-speed automated logistics technology- Finding and conquering emerging challenges as the company grows and scales rapidly- Working in data driven environment where accuracy and clarity is prized above personal opinionAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years’ experience planning, scheduling, and auditing maintenance activities as a maintenance planner.- Experience with CMMS software.- Experience managing stores or spare parts inventories.- Bachelor’s degree in a technical discipline, operations, business administration, or a related field from an accredited university. ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership. A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world. Position locations are Seattle, WA or Austin, TX.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership.A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.We are seeking an innovative and analytical Program Manager, Operational Excellence to join the Prime Video Trust & Safety Operations team. In this role, you will drive high-visibility, strategic operational programs aimed at improving processes and standardising business requirements as well as driving improvements in cost-to-serve initiatives. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.This role will focus on coordinating and implementing large-scale process improvement initiatives within Trust & Safety Operations. These are highly complex, thus requiring high judgement, autonomy, and trust with internal and external stakeholders. A successful candidate will have the opportunity to manage and iterate an approach to identifying, assessing, and driving remediation for a wide set of risks on our expanding catalog. The candidate must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges, and adjusting to sudden and frequent change. This role acts as a key liaison with various Trust & operations, quality and program/policy teams spread across multiple regions to drive immediate and long-term solutions. A successful candidate will thrive in a fast-paced and dynamic business environment, leveraging analytical expertise and resourcefulness to autonomously deliver successful results.Key job responsibilities- Support global and country level operations teams to design and implement systems, metrics and programs that maximize compliance, productivity and continuous improvement.- Build strong partnership with operations managers to identify new business initiatives to increase efficiency and successfully integrate and deploy them.- Analyze and solve operational barriers with a focus on understanding root causes.- Work with technology teams and product managers to develop new tools and drive automation to support the growth of the business.BASIC QUALIFICATIONS- 3+ years of program management experience- Experience defining program requirements and leveraging data and metrics to drive improvements- Experience implementing program strategy, end to end delivery, and communicating results to senior leadership- Effective verbal and written communication skills- Bachelor's degree or 4+ years of equivalent professional work experience in a related field ...

Our overall mission is simple: To be Earth’s most customer-centric company. We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will deliver world class AI generated experiences to our customers.Prime Video is looking for a Quality Analyst who will have responsibility to assess the output produced by content moderators and machine learning models, assessing the quality and providing vital insights to program, operations, and science teams to improve moderator and machine learning models quality.The role will require you to be a leader who prioritizes supporting the organization and ensuring defects do not persist. Your role will be to help set and oversee the quality standards of the data the team produces. You will define metrics, identify external signals, and build processes to reduce risk across the programs you support. You will consolidate large data sets into simplified insights that drive business growth and reduce risk.You will also be responsible for producing reports that show the quality assessments completed by the quality team as well as conducting data analysis to identify key drivers and insights that may be reducing the effectiveness of the models’ outputs. You will produce reports and evidence backed by data and present these findings to science, engineering and program teams.Key job responsibilitiesLeadership- Knows and communicates Amazon's mission, vision and strategy- Interfacing with diverse stakeholders such as Program leadership, Operations leads, Technology teams, Business- Ability to confidently facilitate team discussions and communicate business messages- Can adapt well to changing circumstances, direction, and strategy- Demonstrates the ability to give overall direction, performance, coordination and evaluation- Strong interpersonal and communication skills, good listener, and comfortable interacting with up to Director level- Ability to organize, prioritize and schedule work assignments- Experience managing core business KPI’sOperational Delivery- Understands operational principles of service delivery and uses data to support continuous improvement- Gathering requirements and delivering complete data solutions to drive insights and flag risks to Quality, Program, and Operations- Leading complex analytical deep dives to identify potential process gaps- Building metrics to analyze key inputs for risk detection and defect reduction- Recognizing and adopting best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationContinuous Improvement- Uses data to identify areas of ongoing improvement in how content compliance and risk is managed- Feedback Loop: Continuously communicate with the model development team to provide insights and observations regarding content moderation challenges, and potential improvements for the ML model's performance- Data Integrity: Ensure the accuracy and integrity of the audited data by performing regular quality checks, identifying and addressing inconsistencies, and maintaining a high standard of data cleanliness- Adaptation: Keep up-to-date with the latest content policy trends, customer expectations, language requirements, to adapt to audit strategies and guidelines accordinglyA day in the lifeThis is an individual contributor (IC) role focused on quality assessments and data insights for the program, operations, and quality teams to action and drive improvement.You will provide reports that include the outcome and quality assessment of the audit and present findings, trends, and insights to business and science teams to improve the models training.BASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 1+ years of business or financial analysis experience- Experience with Excel- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent ...

The WWGST POS Tech (QA) Team is responsible for ensuring the Point of Sale (POS) system is robust, reliable, and production-ready. The team focuses on functional, integration, and non-functional testing (NFT), including performance and resilience assessments, to validate the system's quality. Comprising skilled QA professionals and SDETs, the team works collaboratively to anticipate and address complex engineering and business challenges. Their responsibilities include test planning, automation, bug tracking, regression testing, and collaborating with cross-functional teams to ensure seamless delivery. By maintaining high testing standards and continuously improving processes, the team plays a vital role in delivering a performant and resilient POS system to meet business and customer needs.Key job responsibilities- Develop, configure, and automate functional/integration and performance tests, including designing, prototyping, deploying, and executing tests for an enterprise-class, multi-concept, 3-tier POS system.- Collaborate on automation strategies to streamline functional/Integration and performance test coverage.- Apply research, information gathering, and analytical skills to validate test results and analyze calling patterns.- Design and implement test scenarios and test cases to simulate real-world scenarios across various QA and performance testing environments.- Work closely with engineering and application POD teams to identify and address high-impact issues.A day in the lifeThe WWGST POS Tech (QA) Team engages in a variety of activities daily to ensure the quality, performance, and resilience of the Point of Sale (POS) system. The team focus on creating detailed test plans, developing both manual and automated test cases, and performing comprehensive functional, integration, and non-functional testing, including performance and scalability assessments. Collaboration with cross-functional teams is a cornerstone of their work, enabling them to troubleshoot issues effectively and ensure alignment on deliverables. They also manage test environments, track and resolve defects, and conduct regression testing to maintain the integrity of existing features. By analyzing test results, providing insights, and continuously improving processes, the team ensures the POS system is production-ready and aligned with business goals.About the teamThe WWGST POS Tech (QA) Team plays a crucial role in ensuring the reliability and readiness of the Point of Sale (POS) system. Our mission is to validate that every component of the POS system meets the highest standards of performance, resilience, and production readiness.Our team leverages a comprehensive testing approach, focusing on both functional and integration testing, as well as non-functional testing (NFT). By doing so, we aim to proactively identify, prevent, and address complex engineering and business challenges before they impact end users.The team consists of a talented group of Quality Assurance (QA) professionals and Software Development Engineers in Test (SDETs), who work collaboratively to simulate real-world scenarios, develop automated test frameworks, and ensure seamless functionality across the POS ecosystem.Through our rigorous testing methodologies and commitment to excellence, team serves as a critical partner in delivering robust, efficient, and high-quality POS solutions.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...