Austin

*This is not a remote position, you will be required to be onsite in Austin, TX*Amazon Logistics Central Operations defines and implements scalable solutions for last-mile routing and scheduling in the increasingly complex delivery network. Central Routing and Scheduling is a key strategic initiative with a vision to transform the way Delivery Stations operate. We are looking for creative leaders with a passion for scrappy innovation, a knack for problem solving, and the ability to thrive in ambiguity to create world-class customer experiences. As a Scheduler, you will be responsible for executing routing and planning for delivery stations across the US and Canada. Through use of tools and coordination with the station, you will be accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Responsibilities: · Responsible for last-mile customer experience, last-mile cost, and delivery partner experience · Use data-driven decision making to achieve daily operational excellence. · Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes · Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes. BASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.Key job responsibilities• Coach, mentor, and develop a team of Customer Success Managers• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.• Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.• Manage recruiting and hiring efforts across direct team and broader organization.BASIC QUALIFICATIONS• 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. • Bachelor's degree or equivalent. • 5+ years professional experience developing and leading teams while driving organizational goals • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

You will be part of a team that is developing best in class grocery stores for Amazon Fresh and Whole Foods Market, shaping the future of retail spaces! This role provides strategic leadership and oversight to the Construction Project Management family supporting innovation and expansive growth.In this pivotal role, you will:• Drive large-scale, high-impact projects including new store builds, remodels, and special initiatives across multiple regions (600+ locations) • Leverage your deep industry expertise to optimize project estimations, pioneering value engineering solutions that significantly reduce construction costs while maintaining our commitment to quality• Cultivate and manage relationships with top-tier contractors• Navigate complex lease agreements and work letters with finesse, maximizing tenant improvement allowances and landlord credits • Lead cross-functional teams to deliver projects on time and within budget with an owner’s mindset, setting new benchmarks for efficiency and quality in the grocery construction sector • Implement cutting-edge project management methodologies to enhance communication, streamline processes, and ensure regulatory complianceKey job responsibilities• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk. ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.You will work on developing at-scale software solutions to manage the manufacturing environments at board and server level test. You will work together with other engineering teams to unify testing solutions between manufacturing and data center operations groups. You will develop and maintain the test deployment and distribution systems to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it's available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow.Key job responsibilities• Develop, validate and deploy test infrastructure mechanisms into manufacturing environments• Manage scaled fleets of custom test equipment and ensure their maintenance• Lead and develop data gathering/parsing solutions to ensure manufacturing data is stored on AWS servers in a structured way.• Support internal lab infrastructure and manufacturing unification effortsAbout the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science or related field• Experience with Python, BASH or other scripting language• Developing network deployment infrastructure such as PXE• Experience working with system management components (BMC, BIOS, CPLD, etc)• Strong background working in UNIX environments ...

The Amazon Robotics Infrastructure Engineering team is looking for a Network Development Engineer (NDE) to join our team. We build and operate the network and services that enable Amazon Fulfillment Centers, Middle and Last Mile facilities, including Air hubs, and PrimeNow to deliver packages to Amazon retail customers. From two million square foot automated robotics fulfillment centers to small last-mile delivery stations in emerging markets, these networks are the backbone of Amazon Operations. Hundreds of thousands of associates rely upon these networks at thousands of locations, and are critical to the delivery of shipments to Amazon retail customers.Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and cost, enabling Fulfillment and Logistic operations to deliver on time, every customer order. We are looking for a Network Development Engineer to create next-generation network products. The team is focused on automating networks from multiple diverse vendors, maximizing reliability while minimizing human touch in deployment and maintenance activities. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability in the field. Information security rigor is at the core of everything we do. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. It is expected that you will be technically fearless, while at the same time being balanced and pragmatic in your approach. Along the way, we guarantee that you will learn a lot and make a positive impact on millions of people.The right candidate will have demonstrated experience leading large projects and have an expert level technical background in current networking technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a NDE, you will anticipate bottlenecks, influence external vendors and internal team roadmaps, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Fully and completely understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· Contribute intellectual property through patents.· Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.A day in the lifeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience ...

Come join a creative team of Operations Technology Engineers that builds the wireless networks that Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer. In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both tactical and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Global Reliability Team (GRT) colleagues by overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites.This person will own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services (ATS). This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesThis person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network, guaranteeing compliance, safety, and minimal downtime. • Work with Original Equipment Manufacturers (OEMs), Subject Matter Experts (SMEs), for significant cost drivers and mitigation • Support field RME and GRT colleagues, overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites. • Provide tools for local teams to manage the performance of soft and hard services• Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs. • Act as escalation point for safety, quality of service, and downtime incidents & • Collaborate with key stakeholders, including Field RME, Procurement, and Finance.• Dive Deep into service and asset performance data to identify opportunities for improvement.• Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.• Develop and lead pilots to improve services ahead of regional rollouts.• Collaborate with launching sites to ensure facility services are secured in a timely manner.• Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.• Developing and managing relationships with internal and external stakeholders.• Participate in regular meetings with stakeholders, sites and OEMs to seek feedback and provide updates to RME LeadershipData analysis including high proficiency in ExcelAbility to travel up to 50%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities-You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. -You will influence decisions on deployment and machine performance execution strategy to senior level leadership. -You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. -You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. -This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Bachelor's degree ...

Equal parts business development lead and account manager, Amazon’s team of regional Senior Business Development Managers (Sr. BDMs) source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Last Mile. A Sr. BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world. Key job responsibilitiesAs a Sr. Business Development Manager (Sr. BDM), you will partner with 60-80 candidates as we recruit and vet assess DSPs to join the program. The Sr BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program. The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right station opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon. A Sr. BDM will collaborate with an integrated internal team of Operations leaders, Product Managers, Business Coaches, and Compliance teams to ensure we identify highly qualified candidates to join the network. The Sr. BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.A day in the life- Developing recruiting and placement strategy to identify DSP prospects to meet program growth plans in market.- Overseeing the entire candidate journey, from developing pipeline to business launch, and concluding with ramp completion and driving improvements that lead to higher-quality candidate outcomes and drive candidate engagement.- Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety. - Collaborating cross-functionally with internal partners including regional Business Coach and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and onboarding DSPs to launch phase. - Driving engagement, education, and support of the DSP owner candidates who have earned a position with in the program and are awaiting station assignment. - Evolving candidate and stakeholder experience through continual process improvements.- Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.- Traveling to support candidate recruitment and experience (approximately 10 days/month); 3 days/month in the Austin Office, but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.About the teamAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of DSPs and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree.- 5+ years of relevant work experience in business development, relationship management, or account management. ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do - Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries. We are seeking experienced Hardware Design Engineers to build the next generation of our cloud server infrastructure. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies.As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of our next generation Machine learning Training and Inference Accelerators that are deployed in AWS data centers.Key job responsibilities* Responsible for validating the system architecture for the next gen Machine Learning Acceleration (MLA) product family using emulation/prototyping platforms.* Collaborate with design, software & architecture teams and develop in-depth architecture validation plans* Focus on SW integration, Usecases, Performance, Reset and Deadlock testing.* Develop methodologies and robust infrastructure for test development, execution and reporting.* Execute on the validation plans, debug and meet the criteria for successful tapeout.* Provide technical leadership through personal example, mentorship, and strong teamwork.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree or higher in Electrical Engineering, Computer Engineering, Computer Science or equivalent- 7+ years of experience in either Pre or Post silicon validation.- 4+ years of experience using Emulation or FPGA prototyping platform.- 5+ years experience in C/C++.- Experience on Testplan development and Test Infra development.- Good understanding of HW Architecture and SW stack integration. ...

Amazon Publisher Cloud is a game-changing new service, currently in beta, that operates at the intersection of advertising, secure signal collaboration, and cloud services. In this role you will be a key member of an entrepreneurial team tackling some of the most exciting and complex opportunities in digital advertising.Amidst rapid growth and evolving challenges, Amazon Publisher Cloud seeks a Principal Scientist with a deep passion for data, innovation, and the drive to explore new frontiers. This role is perfect for a leader capable of inspiring our team, pioneering cutting-edge strategies, and playing a crucial role in crafting world-class advertising solutions. If you're ready to lead in a culture that prioritizes experimentation, teamwork, and ownership, join us. Together, we'll lead the advancement of advertising, pushing boundaries to ensure our continued success and growth.Key job responsibilitiesAs a Principal Applied Scientist in the team, you will:- Deeply analyze our current offerings to uncover opportunities for business growth through advanced ML solutions.- Provide mentorship to applied scientists and data scientists within the organization, setting a high bar for technical rigor and ML excellence.- Collaborate closely with engineering teams, leveraging your expertise to navigate technical constraints and achieve optimal performance.- Explore and pioneer innovative, high-impact research avenues in uncharted technical and scientific areas, leading them from inception to successful implementation.- Take the lead in sharing our ML breakthroughs with the wider scientific community and external stakeholders.- Research, build, and deploy innovative ML solutions; working across all technical disciplines.About the teamAmazon Publisher Services helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.
BASIC QUALIFICATIONS- Ph.D. in Machine Learning, Computer Science, or related disciplines.- Over 10 years of hands-on experience in developing ML solutions for customer-facing products.- At least 2 years of direct experience leading multiple ML projects, with a focus on designing products that effectively meet customer needs.- Demonstrated history of delivering large-scale, high-quality ML projects.- Demonstrated track record of applying ML techniques to deliver measurable business impact. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Key job responsibilitiesKey job responsibilitiesWe are looking for a seasoned technical product manager with deep Supply Chain knowledge to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the life- Review team progress on Roadmap.- Formulate , prioritize Roadmap items and ensure adequate coordination with stakeholders including Engineering.- Provide technical knowledge and guidance to the team on strategy for Supply Chain Insights and Decisions.- Write requirement and design documents. Work with go-to-market teams and other business units to ensure customer requriements are addressed.- update exec team on progress , highlight achievements.About the teamAWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization. Key job responsibilitiesKey job responsibilities• Manage our product management team and develop our people.• Set the overall product vision and direction for the Networking space.• Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.• Interact with customers and internal stakeholders to formulate business strategies and shape product direction.• Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.• Perform customer interviews and surveys, and analyze metrics.• Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of technical product or program management experience- Experience technical product management- • Experience shaping business strategy for a major suite of software products ...

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a Principal Technical Program Manager on the Reporting User Experience team will be responsible for defining and delivering our end-to-end application programs that have broad cross-organizational impact, focus your work on large engineering strategies, and gain a deep understanding of your customer and business landscape. Your contributions will directly lead to new ad products, innovative new experiences, and faster execution for engineering teams. If you enjoy working with high performance teams, being part of a rapidly growing business, and inventing creative solutions to complex program development scenarios, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our product and technology leaders, own the technology roadmap for a broader set of systems, and manage a portfolio of programs to meet emerging customer needs and technologies. As a single-threaded program owner, you will gain a deep understanding of the end-to-end product architecture and bring the knowledge of our systems to bear as you find ways to drive highly complicated cross-functional programs across the technology stack. In addition to proactively driving business and system-level reviews, the Principal TPM is responsible to consistently bring strong, data-driven, and strategic technical judgment to decisions and creating a bold vision for how Amazon Ads guides our customers through the next stages of their growth.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience ...

At OpsTech Solutions (OTS), a technology-centric division of World Wide Ops, we design, build, and sustain the invisible, high-quality network, compute infrastructure, and device scaffolding that empowers and protects Amazon's global Operations. Our DataTech team drives enterprise data strategy and support across OTS, enabling our stakeholders and customers to have reliable data solutions. We fuel innovation and automation through our wide-ranging efforts, including Data as a Product (DaaP), enterprise data infrastructure, business insights, AI/ML capabilities, and supporting business-critical programs.We are seeking an outgoing, positive, passionate, talented, and innovative Principal Technical Program Manager (TPM) with a passion for building cutting-edge enterprise data solutions and infrastructure components that are highly scalable, extensible, and robust. In this pivotal role, you will shape the vision, roadmap, and execution of the Data Strategy, focusing on Data as a Product and enabling data producers and consumers within engineering, analytics, and science teams across four large organizations.You will Immerse yourself in the exciting world of AWS services (GLUE, EMR, DataZone, S3, Lambda, Redshift, QuickSight, SageMaker, etc.), third-party tools(Atlan), and drive best practices with Operational Excellence and CI/CD, delivering infrastructure as code (IaC). You will collaborate with stakeholders across the globe from Sr. Principal Engineers to Junior Engineers building trustworthy data solutions and for our stakeholders. As a Principal TPM in the DataTech organization, you will own DataTech programs, planning, customer, and stakeholder engagement, building internal mechanisms to maximize the capacity of DataTech across 3 main engineering teams(DE, BIE, Science) spread across five locations (Seattle, Austin, Nashville, London, India).With 4 large organization and 20+ customer teams supporting 5000+ OTS employees, you will partner with peer PMTs and Engineering Managers to build customer-facing mechanisms, improving roadmap prioritization, transparency, and customer satisfaction. Leaders in this space create a culture of innovation, encouraging colleagues to find new and better ways to identify and solve problems while establishing a collaborative and enabling mindset. Key job responsibilitiesYour multi-year program scope will be to lead Data as a Product across OTS, driving adoption through quality data, governance, security, technology needs, and trusted single source of truth metric reporting for business and customer metrics that drive World Wide Ops' success. You will also drive the strategy for critical program support initiatives, ensuring stakeholders, engineering teams, and customers are building trustworthy solutions for business-critical decision-making.In this role, you will work closely with stakeholders, Data Engineers, BI Engineers, Data/Applied Science, and Machine Learning Engineers, partnering with cross-functional product teams to deliver high-quality, scalable data products. You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail-driven, and possess excellent problem-solving abilities.About the teamOTS DataTech is part of OTS under the Fulfillment Tech Robotics team and World Wide Ops. We support OTS in enabling out stakeholders to have the data that drive business critical reporting and decision making through scalable technology and data solutions. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Excellent oral and written communication skills with both technical, non-technical and senior stakeholders- Ability to identify and solve ambiguous problems in short timeframes by using experiments and data ...

Amazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Procurement & Strategy Manager to work within the Vendor Sourcing and Management team. This role will focus on supporting small to large vendor negotiations through the use of new and existing data analysis tools and will be key to expanding capabilities in advanced modeling and sensitivity analysis. They will directly and indirectly support multiple concurrent negotiations and process improvement activities (internal and external facing) and contribute significantly to the overall execution of transportation and supply chain procurement objectives by: focus on supporting vendor negotiations, support in the development of consistent negotiation methodology, and ensuring alignment with internal stakeholder teams. A successful candidate will be able to enable the delivery on improved financial results, delivery performance, capacity and sustainability efforts. Key job responsibilities- Ensuring that vendor relationships and contract components are appropriately measured and areas of non-compliance are quickly identified through an ongoing audit process.- Ownership of existing KPI’s, supplier and industry analysis activities and other spend and program related reports. - Delivering actionable insights that will enable the successful execution of the transportation procurement strategy.- Organizing data and supporting summary of finding in a way that creates compelling business, supplier, and industry insights through the use of story boards and other data visualization methods. - Data Analysis: Deliver improved service and financial performance through data analysis and data visualization in support of large scale negotiations for service contracts and ongoing contract audit activities and supplier relationship management activities.- Process Improvements: Deliver results as a key project manager or participant to build a track record of consistently delivering valuable projects.- Research and Strategies: Use quantitative and qualitative data to articulate a compelling story while uncovering other actionable insights by thinking and looking beyond the immediate ask. - Delivery: Successfully support the delivery of end-to-end projects, working through the many obstacles along the way with tenacity and appropriate sense of urgency.- Communication: Write well-reasoned data-driven proposals. A day in the lifeThis role will work with large data sets, and supplier contractual terms with varying degrees of complexity. This role will work closely with internal stakeholder teams, across finance, controllership, planning and transportation execution and will also work with external stakeholders in the management of assigned accounts.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamThis team is responsible for managing 3rd party relationship with small package delivery suppliers in the export parcel space. The broader org is also responsible for small package delivery suppliers who provide transportation services to Amazon in USA.BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of using Microsoft Excel to manipulate and analyze large sets of data experience- 2+ years of working cross functionally across several teams experience- 2+ years of procurement experience- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience with Tableau and other data visualization tools ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned product manager to own the intake process of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.Key job responsibilities• Candidate’s will possess a background in product or program management.• You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities.• As a Product Manager, you will identify high-impact programs, anticipate bottlenecks, provide escalation management, and balance the business needs.• An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected.• Ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Experience in balancing conflicting priorities dealing with ambiguity- Experience leading cross-functional teams to deliver projects on tight deadlines ...

As a Program Manager in the TES Benchmarking Process Improvement Team, you will drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. You will partner with internal and external stakeholders to support expansion and optimization of the transportation network, including launches of new buildings as well as retrofits of the existing network. You own program communication, clear blockers to drive efficiencies and innovation in the current processes, escalate as appropriate to ensure on-time delivery of planned projects, and apply process improvement methodologies to drive thevision of the program. Key competencies of this position include managing difficult cross-functional projects and programs, scoping efforts, defining project priorities and milestones, and driving execution in a safe, sustainable, andinclusive manner. Key job responsibilities• Own and manage new and existing programs / initiatives, successfully delivering complex projects aligned with team goals• Identify the right stakeholders, customers, and partner teams to communicate with and impact critical business initiatives, and craft and deliver cross-functional, scalable solutions• Develop, implement, and govern KPI (Key Performance Indicators) reporting for a portfolio of programs, providing visibility to stakeholders on program performance, and use this data to drive business decisions• Help partner and stakeholder teams make trade-offs by considering the impact to the business and customer (e.g., customer experience, quality, efficiency, etc.)• Proactively identify opportunities to continuously improve program quality, efficiency and operationalexcellenceA day in the lifePMs will interact with their customers to gain knowledge of operational requirements; analysis gaps and shortfalls; develop courses of actions, gain stakeholder input, feedback and buy-in, communicate plan to all stakeholders, drive plans to completion. Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Benchmarking Process Improvement team’s goal is to enhance TES operations through gained efficiencies, reduced cost, and increased in quality of deliverables while reducing risk. Program managers are responsible for two key focus areas: organizational alignment (i.e. Precon, Construction, startup, etc) and functional alignment (i.e. Process Mapping, Program Health Development, Cost Analysis, etc). Tenets include: Breaking Down Organization Silos, Simplify and Invent, Create Balanced Scorecards, Continuous Process Improvement, and Building Muscle Memory. BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 4+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience with construction and engineering processes ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership.A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...