Austin

The Amazon Managed Edge Compute (MEC) team is working on building a highly scalable unified management solution to manage, and report on Amazon's global fleet of compute devices across Amazon's fulfillment centers. Hundreds of thousands of Amazon Associates rely upon these devices to deliver shipments to Amazon retail customers. We provide our critical services in thousands of facilities ranging from Amazon's smallest last-mile emerging market delivery stations to 1M+ square foot robotic facilities.We are looking for a talented System Development Engineer to invent new solutions to improve our speed, scale, and efficiency. You will be joining a team that is developing a unified management solution that will be deployed across the entire fleet of compute units, testing frameworks, and improving reporting to enable complex data-driven decisions with globally impacting scope. Our AWS-based services enable Amazon's software, systems, and operations teams to use the latest technologies in our facilities. We build for performance, availability, security, and cost.Key job responsibilities- Develop applications, services and automation for Linux systems- Implement new features and enhance existing products- Troubleshoot issues and help resolve customer problems- Stay up to date on relevant technologies and best practicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Lead a central support team optimizing Amazon's fulfillment processes for speed, efficiency, and reliability. Oversee critical systems determining customer promises, and optimal fulfillment plans to meet the Promise. You'll have technical ownership of application support operations in a demanding environment. You'll lead a team of DevOps engineers managing mission-critical systems, driving improvements and operational efficiency.The ideal candidate has experience managing software support organizations, strong customer focus, and excellent project management skills. You'll collaborate across teams to achieve Operational Excellence and scale our business. Drive internal projects, build custom tools, and create operational run-books. Serve as a customer ambassador in engineering, ensuring customer-centric solutions.Partner with development teams to build reliability into code and scale operations. Continuously improve processes, eliminate waste, and drive productivity gains in large-scale distributed systems. Articulate achievements through data and drive data-driven decision-making. Join us in revolutionizing customer service and setting new standards for operational excellence in e-commerce.Key job responsibilities• Manage and develop a team of talented DevOps engineers to foster a culture of innovation and excellence.• Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements• Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions• Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS• Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in-house tools• Build tools and automations to optimize the system, simplify processes, etc.BASIC QUALIFICATIONS- Bachelor of Science in Computer Science, Engineering, Mathematics or equivalent work experience- 7+ years of Software Development or Systems experience, including hands-on development work and object-oriented design- 3+ years of proven track record of high-scale hiring and talent management on teams of multiple disciplines/job families- Systems engineering experience (e.g., virtualization, hardware design, operating system tuning), experience building scalable infrastructure software or distributed systems- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations ...

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. AWS has the broadest and deepest set of machine learning and AI services for our customers’ businesses.Annapurna Labs part of AWS is seeking highly experienced Hardware Test Engineers, System Test Engineers, Manufacturing Test Engineers, and System Validation Engineers to enable high quality and efficient testing for the next generation of our cloud server platforms. Our success depends on our world-class infrastructure as we are handling massive scale and rapid integration of emergent technologies. As a member of the Machine Learning Acceleration team you will be responsible for the enablement and improvement of our system level manufacturing environment.You will work on developing tests that ensure functionality and capability of our custom hardware used in the AWS server fleet. You will develop expertise in the top-to-bottom functionality of the entire system as well as the intended customer applications and stress the system from a customer perspective. You will work together with other engineering teams to develop, maintain, and improve manufacturing test code for new and existing products. You’ll work with both high-level and low-level operating system constructs to create first-boot images for products in manufacturing. You will develop and maintain the deployment and distribution system to ensure that our manufacturing partners have access to appropriate versions of our software as soon as it’s available. You will respond to new issues raised by our manufacturing partners, analyze logs and failures, and then develop and deploy solutions to those issues. You will develop documentation as well as testing and debug procedures for our manufacturing partners to follow. Key job responsibilities- Enable and maintain mass volume production testing, working with our ODMs and JDMs to verify stable high-quality execution- Drive ODM and JDM deliveries to ensure production manufacturing quality- Identify and develop tests needed to enhance coverage and increase failure granularity.- Debug test hardware and software used for system level and server level mass production- Develop manufacturing tests to exercise hw components and collect data for large scale analysisWe are open to hiring candidates to work out of one of the following locations:Austin, TX, USABASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering or Computer Engineering- 4 + years of experience developing embedded systems code and hardware interfaces (I2C, UART, SPI, JTAG, PCIe, etc.)- Experience with Python, BASH or other scripting language- Experience analyzing yield and bin pareto- Experience working with system management components (BMC, BIOS, CPLD, etc)- Experience with debugging and root cause investigations using hardware schematics and tools such as logic analyzers- Strong background working in UNIX environments ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.The validation team is at the forefront of the hardware lifecycle and supports the project at every step, from emulation, through initial bringup and validation, and even integration of customer feedback into tools and workloads. We are looking for a Software Development Engineer II to join the validation team and ensure our newest hardware will delight customers!Key job responsibilitiesKey job responsibilities- Develop chip-level and system-level validation plans focused on customer needs- Develop workloads and tools to enable validation, tested using emulation environments- Execute validation plans, debug failures, and communicate with key project stakeholders- Enable other teams to use workloads and tools for other parts of the projects such as characterization.- Teach and share debug strategies with the larger teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Reliability, Maintenance, and Engineering (RME) Central Services is hiring for Systems Engineers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The System Development Engineer position provides proactive technical support for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. DUTIES AND RESPONSIBILITIES: - Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation. - Understand, maintain and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units. - Act as first level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building. - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Mentor CSEs, CSLs and CSTs within your assigned building. - Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents. - Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems. - Perform, utilize, and provide analysis to assess material handling system performance. - Partner with Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building. - Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed. - Communicate technical issues and project timelines with building leadership, operations and the maintenance team. - Assist with skill assessments for the Technical positions within site maintenance teams. - Handle flexible workload which may come from management or operations. - Travel up to 70%A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers’ experiences in ways we can’t even imagine yet. As an Technical Solutions Architect, Supply Chain Technology, you will be working with a unique and gifted team and partnering with cross-functional teams. You will be primarily responsible for designing, developing and implementing and maintaining the ERP extensions and customizations, working with the EBS tech spec along with AWS components like React, Node JS and JavaScript.You will be a catalyst for effective teamwork, communication, collaboration and commitment, and will invent mechanisms and processes for speed and scale in our context. Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.Key job responsibilitiesIn this role, you will:• Design, build and extend applications. Design and develop solutions and maintain multiple applications within the Oracle e-business suite and open source technologies as required. • Develop technical specifications. • Configure standard applications. • Modify standard forms and reports. • Develop new forms and reports. • Develop interfaces in and out of the e-business suite. • End-user support for multiple applications in multiple geographies. • Support high critical production issues as part of on call team. • This may outside of normal business hours.A day in the lifeOn any given day, you will be working on a wide array of tasks, for example, data set creation, UI creation, SQL tuning, data extraction, dashboard creation, report creation and deep dives on data issues. The source data will be Oracle ERP and expert knowledge of the Oracle ERP architecture and table structure will ensure ensure a quick turnaround. Your customers will be expect you to be knowledgeable about both Oracle ERP and extensions to Oracle ERP.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou will be a member of the Engineering team whose mission is to delight customers in their use of Oracle ERP via functionality and ease of use. We are looking for team members who can ask probing questions when dealing with customers and at the same time, delight the customers with a quick turnaround. New ideas are always welcomed as well as the willingness to be a team player.BASIC QUALIFICATIONS• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience• Experience with Oracle PL / SQL, RICEFW• Experience in EBS forms and related application development technologies• Technical development of Reports, Integrations, Extensions, Workflows and other technical components• 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture• 3+ years’ experience in technical project or program management• Proven facilitation, influence, leadership, and negotiation skills• Excellent verbal and written communication at all levels of the organization ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

We are looking for a self-motivated Technical Program Manager (TPM) with strong interpersonal skills and experience leading large scale initiatives. The successful candidate will manage technical projects and workstreams within our systems and software engineering group, maintain critical services used by tens of thousands of Amazonian teams, and drive new innovation by working with customers to develop greenfield solutions for Amazon's evolving needs.Enterprise Engineering is an internal IT organization dedicated to improving the productivity of all Amazon employees through well scaled, highly available enterprise solutions. As Amazon meets the challenges of constant growth, Enterprise Engineering is the key organization that will ensure Amazon's productivity platform needs are well integrated, streamlined, and effective for driving business results. As a Technical Program Manager (TPM), you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will provide technical leadership that gets software applications built and integrated into the AWS ecosystem. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.Our ideal candidate will have a strong PM/TPM background, with demonstrated experience leading cross-organizational technical program management of Cloud infrastructure & DevOps projects, and will have a deep technical background in building services in Cloud leveraged by many.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedule ...

Do you love working with diverse set of customers and engineers? Are you excited about bringing clarity and delivering through ambiguity? Do you want to deliver initiatives that make it easy for builders, security and compliance teams to drive better security outcomes? Are you keen on solving problems that no other company has solved?Here in Amazon Defensive Security, we have that special role just for you! The Vulnerability Management and Remediation Engineering team is building the next generation of mission critical security systems for protecting Amazon assets. Our innovations enable fast, efficient, and effective security across the globe to keep customer's data safe. Our customers are Amazon, internal stakeholders, and Amazon’s customers. Our technical program managers work directly with stakeholders, get close to customers' needs, and are empowered to take technical risks to help build the best-in-class software with respect to quality, usability, and scale.We are looking for an experienced Technical Program Manager who will support VMR Engineering teams to design and deliver security outcomes that positively impact our security posture at scale for Amazon customers and builders. You will partner with security and engineering leaders across Amazon businesses to work backwards from customer security, design initiatives to achieve those outcomes, and drive delivery against those commitments. You will operate amidst ambiguity, where the problem and strategy may not be defined. You will deliver clarity by leading and collaborating with partner teams to define the strategic vision, and influence program and product roadmaps and strategies that will realize that vision.The right candidate for this role is an experienced program manager with deep technical knowledge, business acumen, a security-first mindset, highly effective written and verbal communication. Characteristics that will make this candidate effective include demonstrated abilities to: [1] dive deep into complex problem spaces while maintaining focus on the larger strategic objectives, [2] build trust and negotiate mutually beneficial outcomes with partners through transparency and delivery on commitments, and [3] communicate with clarity and candor to distill complex topics into simple terms while practicing respect for diverse ideas.Key job responsibilities- You will partner with security and engineering leaders across Amazon business and security teams to work backwards from customer security outcomes, design initiatives to achieve those outcomes, and drive delivery against those commitments.- You will operate amidst ambiguity, where the problem and strategy may not be defined. You will deliver clarity by leading through your team and collaborating with partner teams to define the strategic vision, and influence program and product roadmaps and strategies that will realize that vision.- You will bring strong business and technical acumen to apply data-driven judgements and influence product, program, and architecture decisions.You will support VMR Engineering teams in driving business and program reviews, aligning with stakeholders, and establishing mechanisms to continuously improve execution.- You will be representing verbally and in writing complex decisions, trade-offs, and potential solutions clearly to senior security and business leaders.About the teamThe VMR Engineering teams are led by a tenured Amazon leader, and is supported with PEs and Sr. SDEs. These teams are leading the charge on building and operating Tier-1 security systems for threat management and incident response, including AI-driven (Generative Artificial Intelligence) insights, optimizations, and efficiencies.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Manage the technical integration of Sustainability & Automation projects within Amazon's IT environment. Responsible for ensuring solutions are designed with compliance in mind, and bridge the gap between Info-sec requirements and project execution requirements. Act as the Subject Matter Expert (SME) on Amazon infosec policies and processes by staying informed in an every evolving landscape, and educate project owners about these requirements. Be the final point of escalation for issues with technology during deployments.Key job responsibilities-Understand, educate, and enforce technical standards and specifications with internal and external partners.-Experience working within Amazon's IT environment, specifically IT topology, networking, device compliance, and troubleshooting.-Evaluate current working procedures and tools and identify areas to streamline the process to make it more customer friendly.-Act as subject matter experts for IT and Information Security policies within Amazon, educating our vendor base on guidelines and ensuring compliance.-Define forward looking strategy for IT components of technology.-Coordinate and engage with different teams across the network to accomplish projects.-Conducting standing meetings/calls with internal stakeholders to discuss design & integration requirements and provide status updates.-Perform yearly reviews of technology to maintain compliance by OEMs.-Identify and manage project risks.-Up to 20% Travel, domestic & international.A day in the lifeResponsible for acting as the bridge between ensuring solutions deployed by the GES S&A organization are designed with compliance in mind. That technologies have a path towards compliance prior to deployment. Everyone understands how to ensure their projects are compliant before starting to build. Keep everyone updated on the status of projects, and compliance initiatives. Maintain a close connection with IT, OpsTech & Central, so they are always aware of what's new and changing in the space. Act as SME for escalations for new & existing technology.About the teamGES S&A Tech integration team is a small team of SMEs who make sure that Sustainability & Automation technologies meet Amazon's high bar for compliance and security. The team balances the need for fast production, with the need for compliance, by coming up with designs that work best for all stakeholders. This group focuses on ensuring compliance is top of mind, and that all internal stakeholders and vendors maintain, and develop with compliance from the start.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 4+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- 3+ years of analytical, quantitative, communication, and presentations experience ...

Third Party Security (TPS) is looking for a highly motivated Technical Program Manager. TPS is responsible for assessing the security of third party's who get access to Amazon’s data, to determine if the third party meets Amazon’s security bar. The TPS team handles global third party security assessments for the Amazon Stores Digital and Others (SDO) organization. If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.Key tasks include:- Scope, plan, implement and deliver security projects and programs, and collaborate with Program Managers and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security policy requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Solid foundation in software engineering principles.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 2+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers’ experiences in ways we can’t even imagine yet. As an Technical Solutions Architect, Supply Chain Technology, you will be working with a unique and gifted team and partnering with cross-functional teams. You will be primarily responsible for designing, developing and implementing and maintaining the ERP extensions and customizations, working with the EBS tech spec along with AWS components like React, Node JS and JavaScript.You will be a catalyst for effective teamwork, communication, collaboration and commitment, and will invent mechanisms and processes for speed and scale in our context. Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience• Experience with Oracle PL / SQL, RICEFW• Experience in EBS forms and related application development technologies• Technical development of Reports, Integrations, Extensions, Workflows and other technical components• 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture• 3+ years’ experience in technical project or program management• Proven facilitation, influence, leadership, and negotiation skills• Excellent verbal and written communication at all levels of the organization ...

Annapurna Labs designs silicon and software that accelerates innovation. Custom machine learning chips are at the heart of our Trainium machine learning instances, and we invite you to build them with us! We are looking for an infrastructure leader with a strong software engineering background.As an infrastructure leader in the Cloud-Scale Machine Learning Acceleration team, you’ll be responsible for building testing infrastructure for the development of Trainium chips. Key job responsibilities1. Design a framework to automate verification and validation tests for pre-silicon and silicon on multiple platforms (simulation, emulation, silicon prototypes, etc.).2. Implement software for different types of environments (embedded / x86).3. Build systems to collect and analyze test results and related test artifacts like logs.4. Build visual tracking tools for regression and coverage metrics.5. Drive integration in multiple teams and ensure the automation system scales with org needs.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- 3+ years of experience writing code to automate the management of Infrastructure services: Python, Perl, or Shell- Experience with Build Release Management Tools like Jenkins- Experience with Continuous Integration methodology ...

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing threat research and helping disseminate actionable intelligence to customers? Are you excited to help incident response teams by giving them unprecedented capability and agility? As a member of the Customer Incident Response Team (CIRT in the AWS Global Services Security organization, you will have the opportunity to apply your problem-solving and intelligence analysis skills to help customers respond to security incidents and increase the efficiency and productivity of AWS internal service teams. You will combine contextual knowledge with your analytical skills to gather information and monitor, assess, and report on risks that could affect external AWS customers. You'll also collaborate with internal AWS service teams to help develop new features, innovate with cutting-edge technologies, and explore new challenges...The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Key job responsibilities* Monitor networks, systems, and applications for security threats and anomalies * Analyze large datasets, logs, packet captures, and other data to detect patterns indicative of cyber threats* Research and analyze information from open source intelligence, social media, dark web forums, etc. to identify emerging cyber threats* Write comprehensive cyber threat reports and briefings to communicate threats, risks, and mitigation strategies to key stakeholders* Maintain up-to-date knowledge and understanding of threat actor groups, new attack techniques, malware variants, and other cybersecurity trends* Enrich threat data with additional context and insights to improve detection and response capabilities * Collaborate with security engineers to develop indicators of compromise and threat intelligence to enhance security monitoring capabilities* Collaborate with security engineers to develop indicators of compromise and threat intelligence to enhance security monitoring capabilities - Make recommendations for improving organizational security measures and policies based on current threat intelligence -* Automate the collection and processing of threat intelligence from multiple sources to enable real-time detection and analysis.* Make recommendations for improving organizational security measures and policies based on current threat intelligence* Automate the collection and processing of threat intelligence from multiple sources to enable real-time detection and analysis* Present cyber threat briefings to executives and technology leaders to convey cyber risks and influence strategic security decisions* Establish relationships with industry peers, law enforcement, government agencies and other partners to share cyber threat intelligence * Establish relationships with industry peers, law enforcement, government agencies and other partners to share cyber threat intelligence About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.BASIC QUALIFICATIONS- 1+ years of experience building/operating on the AWS platform- 2+ years of experience in technical IT security or related job role- 2+ years of experience performing threat analysis ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?Amazon is seeking a self-starter to join the AWS Water team in pioneering the future for data center water supply in how AWS delivers water projects and partners with water utilities/companies across the United States. In this role, you will manage multiple, large scale and technically complex water infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Internally, responsibilities include large portfolio project management, reporting status, risks, mitigations and successes to leadership, as well as influencing multiple cross-functional partner teams in the overall data center water delivery business process. Externally, this role takes ownership of managing utility relationships, and contracting with the utility and/or Owner’s Engineer. The individual will be part of an integrated team to implement a fast scaling portfolio of water infrastructure projects that meets and exceeds AWS’ water program requirements, ultimately delivering projects on time, with tangible reliability and cost-saving results.The ideal candidate will have both a business and a technology background with demonstrated experience working with utilities and earning customer trust. Key job responsibilitiesThe Water Strategy Manager will be responsible for the following: - Support the development and execution of our water supply and infrastructure strategy for AWS data centers in multiple parts of the Americas- Work collaboratively with Amazon Infrastructure teams to support the development of strategic water sourcing opportunities for large-scale, multi-year development projects- Develop and negotiate terms for water and wastewater supply contracts with public and private utilities.- Analyze trends and regulations in the water space to proactively identify opportunities that benefit AWS or the datacenter industry.- Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives that support growth and development and water sustainability programming.- Manage water projects against plans and objectives to ensure commitments are met, delivering against cost savings goals.- Be a passionate self-starter.- Work on concurrent projects in multiple geographical regions.- Up to 30% travel requirements for project planning/delivery. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required - Economics/Planning/Engineering/Business - 8+ years of project-related experience working with local or state government agencies, utilities, land entitlement or site development due diligence, and permitting entities. - 5+ years' work experience managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills and ability to recommend actionable decisions with limited/uncertain data. - 5+ years cultivating strong relationships with diverse set of internal and externals stakeholders and ability to communicate key messages to leadership.- Experience building relationships and working with industry stakeholders, such as utilities and regional planning agencies. ...

OpsTech IT Wireless Engineering owns delivering software-defined, automated, and incrementally scalable Wireless network infrastructure products that improve the reliability of our wireless services for Amazon’s fulfillment centers and transportation sites, worldwide. As part of this work Engineers are responsible for iterating on the existing design and/or creating new wireless designs that better meet customer needs. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.The Wireless Network Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, through collaboration by partnering with peer teams, coaching less tenured engineers to deliver on your behalf, or executing on your own.Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilities• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.• Innovate and automate infrastructure testing, deployment, operations, and life cycle management• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.• Effectively contribute to hiring and developing top talent at Amazon• Develop automation to resolve wireless network failures• Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.• Create and update the wireless network design to improve reliability• Mitigate and Solve Network Availability Risks• Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.• Participate in an on call rotation• Implement metrics to measure wireless availability and identify performance risksA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur team has a broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.BASIC QUALIFICATIONS- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years practical relevant experience -Wifi or other managed RF networks operations and engineering- Deep understanding of IP network fundamentals and packet capture analysis -Analytical skills ...

Amazon uses the Andon Cord as a core customer obsession mechanism that helps to eliminate unsatisfactory purchasing experiences. Amazon's Andon Cord team is looking for an experienced Product Manager to lead initiatives across marketplaces to improve the customer experience. Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate unsatisfactory purchasing experiences that may edge customers to return items or not return to Amazon. Andon Cord empowers our front-line customer service associates to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated pulls. This Product Manager will need to use defect information to drive customer experience improvements throughout the consumer business. We work with program managers, scientists, analysts, engineers, retail partners, and defect elimination specialists. We are seeking a Product Manager who has proven leadership experience, thrives on ambiguity, can drive alignment across teams, and is a self-starter. This person must influence, motivate and lead others to meet the demands in a highly customer-centric environment. This Product Manager will be a person who works well with global and cross-functional teams of senior leaders, business managers, operations, product, and data science.Key job responsibilities- Managing key performance metrics (KPIs) across Andon Cord as well as developing new KPIs- Owning graduated enforcement of defect elimination mechanisms with stakeholders to prioritize the customer experience- Developing and managing standard operating procedures (SOP) and adherence to these practices among various Amazon leaders.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.About the teamThe Account Management Services (AMS) team builds services for all Amazon programs to model the structure of an organization and to authorize its members to access program features and organizational data. Our primary focus is the Amazon Business (AB) program, providing a consistent experience in authorizing business members in their end-to-end procurement and administrative workflows, and authoritatively differentiating business buyers from retail customers. As a Software Development Engineer on this team, you will collaborate with other experienced and senior software engineers to drive improvements to our technology, design and develop new services and software solutions, and build and track metrics to ensure high quality results. You will have the opportunity to work with business partners, leadership and other software developers, influence and drive product vision and lead the design of our systems. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.As a Software Development Engineer, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy reliable distributed services. You will work with a variety of core languages and technologies including GoLang and Python technologies.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Key job responsibilities* Leading development and maintenance of key system features* Working with other team members to investigate design approaches* Prototyping designs and testing them with teammates* Working in an Agile/Scrum environment to deliver high quality software against aggressive schedulesAbout the teamThe Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. These systems include OS development, device provisioning, application deployment, logging and metrics, device command orchestration, and configuration-data management. All of these components work together to enable seamless installation and and on-going management of our many JWO networks deployed around the world.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...