Systems Development Engineer, Annapurna Labs, ML Accelerator Systems

The Machine Learning Platform Software Team is looking for a Systems Development Engineer who wants to develop industry leading acceleration platforms with an affinity towards efficient, robust, and highly available systems.AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Key job responsibilitiesYou will develop software systems to measure and evaluate machine learning accelerator firmware performance, automate failure detection and remediation, and automate validation of device metrics.- Evaluate and optimize firmware performance- Develop testing frameworks to validate firmware- Develop software that initializes and monitors system health- Build data collection and aggregation systems at AWS scale- Build error detection and recovery mitigation systems at AWS scaleA day in the lifeThe team is focused on our organization's ability to scale. Automation, software best practices, and good architectural abstractions are key to this endeavor.You will have the opportunity to develop software and automation systems in a highly cross-functional environment, working side by side with software and hardware teams to optimize customer experience. You will be responsible for building scalable software systems that can be tested throughout the stages of product development including manufacturing and production. You will leverage automation, continuous integration, and fleet metrics to deploy and monitor your changes.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Systems Development Engineer, Global Maintenance Automation Platform (MAP)

Amazon is looking for a Systems Development Engineer to support and maintain software solutions powering one of the world’s largest Reliability Maintenance Engineering (RME) enterprises. The RME Automation team supports the business through the integration and development of higher level software systems, realizing an Industry 4.0 vision for the function. At a basic level, these systems link our low-level automation systems with the cloud and we work at the cutting edge of all aspects of the automation pyramid, from device level to the enterprise level. The more complex systems are leveraging Machine Learning and Big Data to drive predictive actions, preventing downtime or defects in the material handling equipment and improving the Overall Equipment Effectiveness of the installations.This is a fantastic opportunity to work with some of the best engineers in the industry and help support and shape the direction of automation and machine learning systems within one of the world’s largest fulfillment networks.- You solve problems at their root, stepping back to understand the broader context.- You are a significant and autonomous contributor. Your work is consistently of high quality. You solve complex problems, applying appropriate technologies and best practices.- You maintain SLA’s through the implementation of proactive issue detection and reporting.- Your focus is on a major portion of existing or new team technology implementation (e.g., large or significant component, new enabling technology or process). You work with your team to ensure the highest level of support for the tools that the team owns.- You consider the legacy of the systems you support, how they will scale, and limit the use of short-term workarounds.- You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.).- You identify patterns that affect the performance, reliability, or availability of a product or service and drive them out of the system through automation or other technical innovation. You are an excellent diagnostician due to cross-domain understanding of the technology involved in your systems.- Able to prioritize in complex, fast-paced environment.Key job responsibilitiesAs a System Development Engineer within the MAP team, the primary responsibilities include designing, developing, testing, and deploying new software, systems, infrastructure, hardware, networking or automation improvements, with a focus on MAP infrastructures deployed in Amazon Web Services (AWS) and in the field.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Maintenance Automation Platform (MAP) Team plays a critical role in ensuring that machine-generated data leads to automated, appropriate, and effective proactive and/or predictive maintenance actions. Our objective is to mature and integrate core software tools into a unified Maintenance Automation Platform.BASIC QUALIFICATIONS- 2+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 3+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of systems development in an IT or data center environment experience- Experience building tools for building, testing, releasing or monitoring- Experience designing, maintaining, and utilizing SCADA systems.- 2+ years of systems design, software development, operations, automation, and process improvement experience- Knowledge of at least one modern programming language such as C, C++, Java, or Perl- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production ...

Systems Development Engineer, RME

Reliability, Maintenance, and Engineering (RME) Central Services is hiring for Systems Engineers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The System Development Engineer position provides proactive technical support for fulfillment operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. DUTIES AND RESPONSIBILITIES: - Coordinate and plan work activities for the site Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation. - Understand, maintain and troubleshoot material handling control systems, including programmable logic controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. - Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units. - Act as first level escalation support for the site Control Systems Engineers during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building. - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Mentor CSEs, CSLs and CSTs within your assigned building. - Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents. - Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems. - Perform, utilize, and provide analysis to assess material handling system performance. - Partner with Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building. - Utilize network support resources for guidance and assistance, and provide assistance to peers, as needed. - Communicate technical issues and project timelines with building leadership, operations and the maintenance team. - Assist with skill assessments for the Technical positions within site maintenance teams. - Handle flexible workload which may come from management or operations. - Travel up to 70%A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Technical Architect, Operations Technology Solutions (OTS)

We are a passionate team of doers that apply cutting-edge advances in Supply Chain technology to solve real-world problems and transform our customers’ experiences in ways we can’t even imagine yet. As an Technical Solutions Architect, Supply Chain Technology, you will be working with a unique and gifted team and partnering with cross-functional teams. You will be primary owner for designing, developing and implementing and maintaining the ERP extensions and customizations, working with the ERP tech spec along with AWS components like React, Node JS and JavaScript.You will be a catalyst for effective teamwork, communication, collaboration, and will invent mechanisms and processes for speed and scale in our context. Our fast-paced team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully complex drive programs from start to finish.Key job responsibilitiesIn this role, you will:- Design, build and extend applications. Design and develop solutions and maintain multiple applications within an ERP system and open source technologies as required. - Develop technical specifications. - Configure standard applications. - Developing and implementing UI components using React.js- Partnering with cross-functional teams to design and ship new features- Building reusable components and front-end libraries for future use- Translating designs and wireframes into high-quality code- Optimizing components for maximum performance across various web browsers- Staying up-to-date with the latest industry trends and technologies- Troubleshooting and debugging issues to ensure smooth user experiences- Participating in code reviews to maintain code quality and consistency- Proficiency in React.js and its core principles - Strong JavaScript, HTML5, and CSS3 skills - Experience with popular React.js workflows (such as Redux) - Familiarity with RESTful APIs and integration - Knowledge of modern authorization mechanisms, such as JSON Web Tokens - Understanding of front-end build tools and pipelines - Excellent problem-solving and communication skills - A strong attention to detail, and a passion for delivering high-quality code - Adaptability to changing project requirements and priorities - Experience with version control systems (e.g., Git) - A degree in computer science, software engineering, or a related fieldA day in the lifeOn any given day, you will be working on a wide array of tasks, for example, data set creation, UI creation, SQL tuning, data extraction, dashboard creation, report creation and deep dives on data issues. The source data will an ERP system and prior working knowledge of an ERP system will be an advantage. Inclusive Team Culture- Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life Balance- Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth- Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou will be a member of the Engineering team whose mission is to delight customers in their use of ERP via functionality and ease of use. We are looking for team members who can ask probing questions when dealing with customers and at the same time, delight the customers with a quick turnaround. New ideas are always welcomed as well as the willingness to be a team player.BASIC QUALIFICATIONSBachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience• Experience with Oracle PL / SQL• Experience in ERP related application development technologies• 6+ years of experience in 3+ of the following disciplines: Cloud integration, Middleware, API, Supply chain, information solution or technical architecture• 3+ years’ experience in technical project or program management• Proven facilitation, influence, leadership, and negotiation skills• Excellent verbal and written communication at all levels of the organization ...

Technical Infrastructure Program Manager, Data Center Planning and Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Lead cross functional and technical teams to drive new build physical security projects from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment- Interact with engineers, technicians, project managers and senior management on a daily basis- Lead the deployment, launch, and continuous improvement of new data center physical security builds and expansions- Collaborate with internal teams and external vendors to generate high quality, cost effective solutions and deliver results on time- Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors- Lead continuous improvement processes to improve physical security programs- Implement and fully document improvements and modifications related to new technologiesAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- 3+ years physical security infrastructure deployment ...

Technical Program Manager II, Application Security

At Amazon, we are obsessed with customer trust. Amazon Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. We assess risk, proactively identify classes of issues, detect potential intrusion, and mitigate the risk.What we do:The Amazon Business Security Team works closely with Amazon teams to secure their products and services for customers. This includes all areas such as Health, Games, Media, Entertainment, Payments, Devices, and Services. Here we identify opportunities that require both proactive and reactive solutions to keep Amazon systems and data secure on behalf of the Amazon customer. Our internal customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems. We use the latest technology, including AWS, to solve security problems at Amazon scale. We employ automation and machine learning to reduce, or eliminate, manual effort to help our internal customers raise the security bar. We have bold goals to stay ahead of the curve on security and delight our customers with intuitive and effective products.What you will do:You will work closely with partner security teams to ensure the needs of our customers are clearly understood and effectively addressed. You will disambiguate complex topics and work with Principals across Amazon to accurately identify solutions that keep Amazon secure. You will collaborate with the senior leadership team to drive key engineering and business decisions that achieve the right outcomes. You will help drive work forward across numerous security and engineering teams. Since our systems are front line to the Amazon ecosystem, you will also have the opportunity to learn about various technologies and threats across Amazon.What we are looking for: You must be hungry to and willing to drive on your own while leveraging the help of your core team. Successful candidates for this position must have experience working with teams to understand their needs, decompose those needs into executable roadmaps, and drive execution to deliver the best outcomes. They must possess strong verbal and written communication skills, be self-driven, able to dive deep into the technical designs, and ensure delivery in a fast-paced environment. You will be able to think big to develop a plan and invent mechanisms that scale to meet the broad and diverse needs of teams across Amazon. You will have a strong customer obsession, working to deeply understand the needs of our customers and relentlessly looking to improve their experience and make them more productive. Previous Applications Security experience is a requirement.Why you want to be on the Amazon Business Security Team team:We like doing cool, edgy work at a fast pace! Big challenges are presented regularly, and we work collectively to solve them with planned urgency. We work across many organizations. Building relationships, eliminating barriers, and delivering with accuracy are strengths on this team that you will further solidify. We are technology professionals, who are genuinely passionate about continuously improving the security of Amazon systems on behalf of Amazon customers. We take pride in reducing the effort required for service teams across Amazon to build and maintain their systems securely. We are on a mission, have fun working together, and have a culture of learning and career growth.Key job responsibilities- Build and contribute to roadmap: Identify internal customer needs, technology/industry trends, challenges, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve the end customer experience.- Manage ambiguity: Independently take steps necessary to understand complex technologies and customer use cases across a variety of customer personas and product categories to produce meaningful insights that drive improved customer experience.- Lead large and complex studies: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience. Own the full study lifecycle, including scoping, design, data collection and analysis, and presenting a comprehensive written narrative of insights and recommendations to senior leadership to drive improvements.- Collaborate with stakeholders: Work with internal technical stakeholders (e.g., technical product managers, software developers, solution architects, business intelligence teams) to execute studies and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities.- Focus on customers: Stay connected to customer trends, needs, and pain points in the cloud space. Collaborate with customer researchers to deliver customer insights that identify and drive customer experience improvements.A day in the lifeNo day is the same. One day you are seeking input and guidance from senior engineers. One day you will put together a multi-organizational roadmap, and then work with leaders and teams to drive success and add clarity. One day you are revamping metrics and identifying the best combination of KPI's. One day you are working with the leadership team to revamp our long-range plan. Everyday is going to be a fun, mental challenge.About the teamWe are a team of builders and security engineers that develop a variety of products and mechanisms that proactively raise the security bar. The Perimeter security teams are constantly questioning, evaluating and implementing tools and techniques that prevent security issues, or detect issues before productionalized. About Amazon Security:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in system design ...

Technical Program Manager II, Enterprise Engineering

We are looking for a self-motivated Technical Program Manager (TPM) with strong interpersonal skills and experience leading large scale initiatives. The successful candidate will manage technical projects and workstreams within our systems and software engineering group, maintain critical services used by tens of thousands of Amazonian teams, and drive new innovation by working with customers to develop greenfield solutions for Amazon's evolving needs.Enterprise Engineering is an internal IT organization dedicated to improving the productivity of all Amazon employees through well scaled, highly available enterprise solutions. As Amazon meets the challenges of constant growth, Enterprise Engineering is the key organization that will ensure Amazon's productivity platform needs are well integrated, streamlined, and effective for driving business results. As a Technical Program Manager (TPM), you will be responsible for driving and delivering multiple complex projects simultaneously. In this role, you will provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints. You will provide technical leadership that gets software applications built and integrated into the AWS ecosystem. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.Our ideal candidate will have a strong PM/TPM background, with demonstrated experience leading cross-organizational technical program management of Cloud infrastructure & DevOps projects, and will have a deep technical background in building services in Cloud leveraged by many.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedule ...

Technical Program Manager, Third Party Security

Third Party Security (TPS) is looking for a highly motivated Technical Program Manager. TPS is responsible for assessing the security of third party's who get access to Amazon’s data, to determine if the third party meets Amazon’s security bar. The TPS team handles global third party security assessments for the Amazon Stores Digital and Others (SDO) organization. If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.Key tasks include:- Scope, plan, implement and deliver security projects and programs, and collaborate with Program Managers and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security policy requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Solid foundation in software engineering principles.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

Technical Training Specialist II, Stores AppSec, Training and Education

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.Information Security (InfoSec) Training and Education Organization is looking for a talented and creative Technical Training Specialist to help foster security education and further enhance Amazon's security culture. The successful candidate will be an adult learning expert who is creative, collaborative and customer-obsessed. In this role you will:* Create security education content, including eLearning materials, videos, instructor-led content, virtual classroom design, tool kits, study guides and security support tools* Develop, lead and deliver InfoSec security education training programs* Partner with stakeholders across Amazon.com to understand organizational learning needs and develop innovative solutions to address them effectively * Define, track and report learning-based metrics to measure the success of our learning campaigns* Program manage education projects to deliver high quality training that delights our customersKey job responsibilities- Collaborate closely with subject matter experts to create learning content that effectively communicates key learning objectives and aligns with Amazon Stores Security's mission.- Partner with cross-functional teams to understand the opportunities, challenges, and audience.- Collaborate with subject matter experts and program stakeholders to identify learning outcomes and design programs and materials to achieve those outcomes.- Pursue a deep understanding of learner roles to ensure your learning solutions meet the needs of stakeholders and end-users.- Maintain knowledge of new developments in content development, technology, learning science, learning design, and learning analytics through continuous research to ensure your solutions deliver innovation.- Design and develop learner-centered materials and activities that align with learning outcomes, apply adult learning principles, and inform learner progress and success in online learning environments.- Use project management tools and skills to manage medium to large scale content development projectsAbout the teamThe Training and Education team builds and provides learning experiences that elevate the security knowledge of SDO Builder and Reviewer (Security Certifiers and Security Engineers) communities. The team promotes security culture through quality, time relevant, and Amazon specific security learning.About Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years direct experience in designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials.- 3+ years experience using eLearning development software (Articulate Storyline, Articulate Rise, Vyond, Adobe Premiere, Camtasia or similar)- 3+ years experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance.- 3+ years experience leveraging learning management systems and/or other content delivery platforms (e.g., publishing and managing courseware).- 3+ years strong program management experience with excellent verbal and written communication skills. ...

TPM- Capacity Assurance, Amazon CloudTune

The CloudTune Capacity Management and Planning (CaMP) PMO team is responsible for optimizing SDO’s capacity decisions – minimizing risk to availability, minimizing cost to Amazon and reducing overhead to Service Owners (SOs). CaMP TPMs deliver across multiple functional areas, including: Peak Event Support, Legacy Deprecation (mitigating risks of security, availability and costs of supporting multiple generations of hardware), Capacity Planning and Capacity Management (balancing supply and demand ), Inventory Management (control SDO’s idle capacity to reduce costs and optimize fulfillment) and Campaign Management (providing scalable mitigation of risks of availability, cost, and security). The TPM is accountable for supporting and managing all stages of high impact complex cross functional programs -- the majority of which are SDO-wide -- such as supporting Peak Events such as PrimeDay and Black Friday / Cyber Monday, migrating SDO worldwide services off of Legacy capacity etc. The TPM also supports the strategy and roadmap for the systems and tools used by CAMP-PMO, customers and suppliers. Using technical and domain knowledge, the TPM solves ambiguous problems like creating scalable solutions for demand shaping to support peak events, using good judgment to escalate when appropriate and proactively identifying and mitigating risks. The TPM makes accurate, meaningful and actionable data available to the team and stakeholders, creating/publishing dashboards, reports and queries. The TPM uses data to ensure alignment with organizational objectives and to identify and execute on opportunities to invent and simplify – improving yields and/or reducing overhead of existing mechanisms. BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

UX Designer, Amazon Business

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business stands at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. The Amazon Business User Experience team champions the business customer in the Amazon Marketplace and supports procurement elements for Amazon Business customers. Areas that a UX Designer will support include partnering with cross-functional stakeholders to deliver costumer-centric solutions for admins involved in business procurement for all sizes of businesses. You will work with the foundational services team to enhance the account management tools in the account setup and configuration space. A UX Designer in this organization works on the tactical and strategic. They determine the strategy and where to simplify or extend solutions for the best outcome. They will drive the use of best practices and learn to influence. This role needs to be capable of operating autonomously in partnering with product stakeholders from the enterprise account management team to research, define requirements and realize solutions for complex problems across the end-to-end account admins experience.Key job responsibilitiesThe UX Designer's role is to facilitate and define product requirements, and technical feasibility. They will be expected to pull insights, guide product stakeholders into design exercises and activities to shape and prioritize user stories ahead of designing solutions. This role must be able to recognize risks and effectively communicate and escalate issues that may impact the customer experience, then help to arrive at solutions that are acceptable to cross-functional stakeholders - be it peers or skip-level. This role is a key contributor to generating design documents that succinctly communicate recommendations, limitations, trade-offs and product direction. This role will be instrumental in helping to inform and shape product roadmaps, business goals, objectives and metrics that all add customer value.A day in the lifeThe UX Designer is a vocal advocate for the customer. This role operates as an ambassador for best practices, and will be a highly visible team player through their ability to pull stakeholders together to collaborate. As a UX designer, this role will be lead design, conduct retros & research that can influence engineering team decisions to enable optimal solutions for our customers.BASIC QUALIFICATIONS- 3+ years of design experience- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Knowledge of and proficiency in a variety of design tools such as Photoshop, Illustrator, Fireworks, and InDesign ...

Water Strategy Engineer, AWS Water Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?Amazon is seeking a self-starter to join the AWS Water team in pioneering the future for data center water supply in how AWS delivers water projects and partners with water utilities/companies across the United States. In this role, you will manage multiple, large scale and technically complex water infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Internally, responsibilities include large portfolio project management, reporting status, risks, mitigations and successes to leadership, as well as influencing multiple cross-functional partner teams in the overall data center water delivery business process. Externally, this role takes ownership of managing utility relationships, and contracting with the utility and/or Owner’s Engineer. The individual will be part of an integrated team to implement a fast scaling portfolio of water infrastructure projects that meets and exceeds AWS’ water program requirements, ultimately delivering projects on time, with tangible reliability and cost-saving results.The ideal candidate will have both a business and a technology background with demonstrated experience working with utilities and earning customer trust. Key job responsibilitiesThe Water Strategy Engineer will be responsible for the following: - Support the development and execution of our water supply and infrastructure strategy for AWS data centers in multiple parts of the Americas- Work collaboratively with Amazon Infrastructure teams to support the development of strategic water sourcing opportunities for large-scale, multi-year development projects- Develop and negotiate terms for water and wastewater supply contracts with public and private utilities.- Analyze trends and regulations in the water space to proactively identify opportunities that benefit AWS or the datacenter industry.- Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives that support growth and development and water sustainability programming.- Manage water projects against plans and objectives to ensure commitments are met, delivering against cost savings goals.- Be a passionate self-starter.- Work on concurrent projects in multiple geographical regions.- Up to 30% travel requirements for project planning/delivery. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required - Economics/Planning/Engineering/Business - 8+ years of project-related experience working with local or state government agencies, utilities, land entitlement or site development due diligence, and permitting entities. - 5+ years' work experience managing multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills and ability to recommend actionable decisions with limited/uncertain data. - 5+ years cultivating strong relationships with diverse set of internal and externals stakeholders and ability to communicate key messages to leadership.- Experience building relationships and working with industry stakeholders, such as utilities and regional planning agencies. ...

Workday App Engineer II, Back Office Workday Technology

Are you excited about solving complex business challenges through innovative Workday solutions? Do you thrive on creating seamless integrations and developing custom applications that impact thousands of users? At Whole Foods Market, you'll join a team of distinguished Workday professionals who are revolutionizing how we leverage Workday's capabilities across Finance, HCM, Adaptive, and Workday Extend.We're looking for curious minds who think big and want to define the future of Workday solutions. Every day presents new opportunities to innovate, whether you're designing sophisticated integrations, developing Workday Extend applications, or implementing advanced security frameworks. You'll work with features like Workday Prism Analytics while collaborating with some of the most experienced Workday professionals in the industry.Key Highlights:Work with the latest Workday technologies including Extend, Prism Analytics, and StudioJoin a team with impressive tenure and deep expertiseDrive innovation in enterprise-wide solutions that impact the entire organizationDevelop your skills through mentorship from industry-leading Workday professionalsBe part of a collaborative culture that values knowledge sharing and creative problem-solvingThis role offers more than just technical work – it's an opportunity to shape the future of how Whole Foods Market operates through transformative Workday solutions.Key job responsibilitiesWorkday Integration Development:Design, develop, and maintain inbound/outbound integrations using Workday Studio, EIB, and Web Services.Create and maintain documentation for integration processes and configurations.Troubleshoot integration issues and implement solutions.Monitor integration performance and implement optimizations.Workday Extend Development:Develop custom applications using Workday Extend framework.Create and maintain custom business processes and workflows.Implement custom reports and dashboards.Design and develop user interfaces following Workday standards.Security Administration:Configure and maintain security access controls and domain security policies.Manage security groups, roles, and permission sets.Perform security audits and compliance reviews.Implement security best practices and maintain documentation.Workday Prism Analytics:Design and develop data pipelines for analytics.Create custom datasets and reports using Prism Analytics.Optimize data models for performance.Implement data governance standards.Technical Leadership:Mentor junior team membersParticipate in technical design reviewsCollaborate with business analysts and stakeholdersProvide technical expertise in project planningA day in the lifeAs a Workday App Engineer II, your typical day might include:Morning standup with the team to discuss ongoing projects and priorities.Developing and testing integrations between Workday and third-party systems.Collaborating with business analysts to refine requirements for a new Workday Extend application.Troubleshooting integration issues reported by end users.Reviewing and implementing security role changes.Building data pipelines in Workday Prism Analytics.Mentoring junior team members on integration best practices.Participating in design review sessions for upcoming projects.Documenting technical specifications and maintaining integration documentation.Monitoring integration performance and implementing optimizations.About the teamWe are an experienced team of Workday professionals dedicated to delivering innovative solutions for Whole Foods Market. Our team members have impressive tenure, ranging from 5 to 24 years, bringing deep institutional knowledge to our work. We support the complete Workday ecosystem including Finance, HCM, Adaptive, and Workday Extend. Our comprehensive expertise spans development, optimization, enhancements, application support, security administration, and solution design. We pride ourselves on maintaining a collaborative culture where knowledge sharing is paramount and innovation is encouraged. Join us in shaping the future of Workday solutions for Whole Foods Market.BASIC QUALIFICATIONSBachelor's degree in Computer Science, Information Systems, or related field, OR equivalent combination of education and experience.3+ years of Workday implementations, integrations, or development.Experience with XML, XSLT, and web services technologies.Demonstrated experience in integration development and testing.Experience with security administration in enterprise applications. ...

Workday Application Analyst II - Back Office Workday Technology, Back Office Workday Technology - HCM

Join our dynamic team as a Workday Application Analyst II, focusing on HCM with an emphasis on Recruiting. This role combines technical expertise with business acumen to support and enhance our Workday delivery, ensuring optimal system performance and user satisfaction for Amazon's subsidiary Whole Foods Market.Key job responsibilitiesAnalyze, develop, and support Workday HCM with focus on Recruiting Document and analyze business processes and requirementsCreate functional and technical specificationsLead implementation projects for Workday interfaces and integrationsPerform QA testing and resolve system issuesEnhance quality assurance strategies and effectivenessOptimize existing processes and systemsCoordinate training and system rolloutsMonitor system updates and assess business impactSupport operational excellence in retail environmentA day in the lifeAs a Workday App Analyst II, your typical day might include:Attending morning standup with the team to discuss ongoing projects and priorities.Developing and executing Workday configurations and test plans. Creating detailed documentation of configuration changes. Collaborating with other analysts and developers to ensure end to end Workday configurations operate as expected. Troubleshooting configuration issues reported by end users.Leading requirements gathering sessions with customers.Reviewing system alerts and critical tickets.Checking email and prioritize daily tasks.Preparing Level of Effort (LOE) assessments.Setting priorities for next day.Reviewing upcoming releases.About the teamWe are an experienced team of Workday professionals dedicated to delivering innovative solutions for Whole Foods Market. Our team members have impressive tenure, ranging from 5 to 24 years, bringing deep institutionalknowledge to our work. We support the complete Workday ecosystem including Finance, HCM, Adaptive, and Workday Extend. Our comprehensive expertise spans development, optimization, enhancements, application support, security administration, and solution design. We pride ourselves on maintaining a collaborative culture where knowledge sharing is paramount and innovation is encouraged. Join us in shaping the future of Workday solutions for Whole Foods Market.BASIC QUALIFICATIONSBachelor's degree in Computer Science, Information Technology, or related field OR equivalent combination of education and experience.3+ years experience in Workday HCM implementation/support.Expertise with Workday Recruiting module.Demonstrated experience in configuration testing and debugging.Ability to write technical documentation.Project management experience ...

Workflow Analyst II, Prime Video Trust & Safety

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are looking for an exceptional leader who is passionate to deliver best-in-class customer experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety.The ideal candidate has a positive attitude and is a result-oriented individual with willingness to work in a 24/7 environment. They should be able to clearly understand in-scope and out-scope compliance workflows, ensures on-time delivery of compliance activities, creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. They must clearly communicate to all stakeholders’ timelines, description of service quality, risks, and resources needed.Key job responsibilities- Real-time monitoring & reporting of schedule deviations and schedule non-adherence- Create, run and execute SQL queries for large data sets analysis- Allocate workflow titles across global sites and programs- Work on real-time tickets related to work allocation to maximize utilization- Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service Level performance- Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained- Serve as primary interface between Workforce Management and Site Ops leadership to establish and strengthen a positive partnership- Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals- Communicate and call out changes of incoming contact patterns to operations and the Workforce Management team- Have real-time communication with the Workforce Management team and operations when call outs or changes need to be done- Support changes within routing of the skills or profiles- High-level Decision Making & Complex Problem Solving: Proactively gather the right data from appropriate sources, probe/consider all the facts, considers other perspectives, conduct root cause analysisBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- SQL proficiency ...

Expansion Program Manager, Prime Air Drone Delivery

Amazon Prime Air is revolutionizing delivery through autonomous drone technology, aiming to deliver packages to customers in 30 minutes or less. Our breakthrough technologies, including advanced BVLOS (Beyond Visual Line of Sight) capabilities and sophisticated detect-and-avoid systems, have earned FAA approvals and are setting new standards in autonomous delivery.With operations already successful in multiple locations and expansion planned, we're seeking an experienced Program Manager to develop and implement strategic operational frameworks. In this role, you'll work at the intersection of innovative technology, operational excellence and implementation, and strategic planning to help scale Prime Air's revolutionary delivery system.The ideal candidate will have demonstrated success in delivering complex technical programs with quick timelines. You'll be responsible for driving standard business mechanisms across engineering teams and managing integration between engineering and product teams to deliver on complex schedules. This role requires the ability to drive decisions in ambiguous environments, strong business acumen, and exceptional bias for action. You are an effective written and verbal communicator and can navigate competing priorities across a complex organization with high visibility to customers and stakeholdersHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team! Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilitiesKey job responsibilities: • Remove barriers to success through collaborative problem-solving and innovative thinking • Drive critical decisions in ambiguous environments while maintaining high standards and attention to detail • Develop and execute program level mechanisms to succinctly define program status, risks, and solutions to Sr. Leadership • Lead cross-functional initiatives requiring coordination across engineering, operations, and regulatory teams • Drive topology planning and analysis for new service areas, synthesizing technical requirements with operational constraintsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of delivering complex technical projects in fast-paced environments ...

Healthcare Account Executive, Amazon Business, Healthcare

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Cultivate a robust customer pipeline by showcasing how our solutions align with customer needs, and report on the status of the opportunity and progression.• Provide strategic account influence and direction that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamJoin our dynamic team at Amazon Business Healthcare, where we're leading the charge in revolutionizing the healthcare industry. As part of Amazon's growing investment in healthcare, we collaborate with divisions like AWS, One Medical, Amazon Clinic, Amazon Pharmacy, and Benefits to reshape the Healthcare landscape. Experience the profound satisfaction of contributing to professional growth while personally influencing the evolution of healthcare experiences. If you're a results-driven professional with Healthcare consultative sales expertise and a proven track record of surpassing program goals and revenue targets, we want you on our team.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Privacy IT Assurance Manager , Privacy Assurance

Amazon Privacy Services is committed to maintaining and advancing the trust of our customers. Our team is focused on advancing this commitment and raising the bar on our Amazon products and services through privacy, compliance, security, trust, and regulatory engagement. We are looking for a seasoned IT Privacy Compliance Manager to help us lead strategic initiatives to continuously enhance our compliance methodology and processes. This role has impact across critical areas of Privacy and similar compliance areas.This space has a high degree of ambiguity, and you must enjoying diving deep into data, solving problems and thinking big, with a strong bias for action. A great candidate will have a unique combination of experience with complex and ambiguous regulatory and technical environments, high judgement in prioritization and trade off decisions, and ability to lead effective risk and compliance projects with different businesses and stakeholders. You will drive risk assessments, escalations, and mitigation strategies across a diverse group of partners and risk disciplines, playing a vital role in ensuring that Amazon complies with global legal and compliance requirements. You will join a team that partners across Amazon businesses to shape the future of Amazon’s evolving risk and compliance programs and where we value ownership, insight, intellectual flexibility, and sound business judgment. You will partner with critical stakeholders in delivering metrics and narrative inputs to various external compliance and risk assessment reports that span numerous Amazon businesses.Key job responsibilities1. Risk Assessment and Analysis • Perform thorough risk assessments against existing policies, controls, and products • Dive deep into the control environment and understand the effectiveness of design and operations. • Support the identification and mapping of controls for Privacy and related areas. • Review controls documentation and probability evidence, identify control issues and follow-up on remediation actions• Identify and develop appropriate data sources and elements which contribute to risk-based assessments. • Analyze complex data and IT/technology systems, providing actionable insights and recommendations • Develop and maintain key risk indicators (KRIs) for continuous monitoring and oversight • Facilitate development of mechanisms and policies such as risk registers, risk appetite statements, and other insights for partners and stakeholders. 2. Communication and Reporting: • Prepare clear, concise, and professional risk/compliance reports and presentations • Facilitate discussions on risk/compliance outcomes and corrective actions with stakeholders • Develop detailed end to end working backwards plans to deliver against compliance deadlines, including external risk and compliance reports on behalf of several Amazon businesses. 3. Stakeholder Management and Collaboration: • Build and manage partnerships with internal business stakeholders. Manage relationship and engagements with external auditors. • Act as a trusted advisor to business units on risk management and control practices. • Coach non-risk/compliance professionals on key elements of Risk management best practices. 4. Professional Development/Leadership: • Stay informed about industry best practices and emerging trends in auditing, compliance, and privacy • Mentor Privacy Services team members on Privacy Compliance and contribute to the overall growth of the audit and assurance function • Participate in relevant professional organizations and continuing education opportunitiesBASIC QUALIFICATIONS6+ years of compliance, audit or risk management experience • Bachelor's degree or equivalent • 6+ years of experience assessing complex systems, complex data, IT Operations or advising on the implementation of Privacy regulations • Experience managing, analyzing and communicating compliance initiatives to management and senior leadership • Experience owning compliance projects and end to end delivery • Experience with data analytics, process improvement and automation enhancement projects • Proven ability to work with high levels of ambiguity • Experience partnering with and influencing cross-functional teams • Experience in managing a diverse set of stakeholders ...

Program Manager, On Road Staffing, Program Management

The Field Funnel Operations (FFO) Program Manager, ORS is an omni-purpose role that is cross-functionally strategic, analytical, and innovative. The scope of impact spans NA, directly supporting an organization of 100+ team members, and Delivery Service Partners (DSPs). The Field Funnel Operations (FFO) Program Manager, serves as the tactical and strategic partner to the DSPs, in terms of scaling process, risk mitigation, capacity planning, training, and quality assurance.The incumbent of this role is instrumental in driving operational initiatives, and DSP adoption, as it pertains to AFP initiatives for On-Road Staffing teams. The role is responsible for prioritizing, tracking/management of DSP conversations, roadmap developing, monitoring, and reporting on the progress of internal tool usage, in addition to DSPs within the respective impacted regions. They should anticipate future business needs, align goals to the need, and manage these initiatives to completion. Owning team metrics, and delivering regular reports on progress to leaders, impacting goals that are high in impact and ambiguity. They will facilitate in-person, and virtual discussions creating effective partnerships, earning trust with BC’s, DSPs, and other operational teams across Amazon, sharing best practices, enabling an evolving way to identify continuous improvement for ORS. This person should be able to develop a thorough understanding of business needs and pain points, both existing and potential, using that knowledge to build processes that benefit the end customer.This successful individual has a proven work ethic to lead a team, deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. The Program Manager manages unique and complex deliverables, and tactically quick-turn projects while demonstrating exceptional business judgement while constantly innovating and improving business operational deliverables, suggesting new ideas, and best practices to iterate, and improve the business with a frugal and think big approach. This role is responsible for diving deep into processes, understanding current capabilities and limitations, and making critical judgement decisions about how to handle stakeholder requests. They think long-term and are willing to sacrifice short-term gains for the bigger picture. The FFO Program Manager prioritizes developing their team to be an effective force multiplier and balance the work of them to ensure performance of new and existing processes to the highest standards. They must be able to develop their internal talent pool to achieve goals and drive independent development.*Travel expectations for this role will be up to 50% and will include site visits to Amazon Delivery Stations.Key job responsibilities- Work cross-functionally and across geographies with stakeholders at all levels to support tools, programs, and initiatives- Have a rigorous approach to problem solving and analytics, as well as produce, interpret, and draw conclusions from data- Use project management tools and skills to manage medium to large scale content development and training projects- Enhance and foster innovation with measurable attributes to monitor success amidst each project and deliverable within ORS Field Funnel Operations- Own the deployment of critical programs supporting DSP driver capacity and candidate onboarding- Deliver DSP launch programs across all stations within an AMZL, AMXL, and RSR region- Work backwards from the customer to develop, deploy, and scale programs to support DSP owners, and field leaders to build driver pools, and deliver a best in class onboarding experience- Support DSPs at new station launches, DSP’s at existing sites, and peak volume ramps- Collaborate with field leadership, DSP owners, capacity planning and business coaches to make data driven strategy decisions- Build the year-round strategy, launch strategy, and peak hiring plans for stations and DSPs in the region- Execute strategy to deliver driver counts needed to meet year-round capacity needs- Provide an onboarding experience matching DSP and station needs, reducing the dwell time of candidates, and improving the conversion of candidates through the onboarding lifecycle- Develop business understanding of key stations, and geographic variation to support overall strategy- Move between strategy and execution on a daily basis, iterating and innovating the acquisition and experience for Delivery Associates, improving the onboarding experience for new drivers and DSP owners- Conduct weekly data analysis to support senior leaders in the region to identify forward looking capacity risks- Identify gaps in driver capacity at a station level and work with stakeholders to address proactively- Provide support for all launching DSPs, coordination of hiring needs for DSPs- Work with community, and affinity partnerships in region to develop unique and innovative solutions for hard-to-hire markets, establish contingency plans to address and prevent gaps in key marketsA day in the lifeOur team exists to meet the needs of our customers by ensuring DSPs have the DA resources available to meet the capacity needs of the Amazon NA Network. We tirelessly work to bring the required candidates to at-risk DSPs, to ensure customer promise fulfillment. We help to solve the DSP network gaps by providing solutions to solve towards the Okami route targets. We will prioritize long term solutions that scale but we will create interim fixes and quickly pivot to data, resources, and teams that create scalable solutions for the entire network. We will empower OTR & BCs to understand hiring gaps and provide data/tools to have meaningful conversation with DSPs.About the teamThe Field Funnel Operation (FFO) Pillar's Mission is to provide Onboarding Operational Excellence for Amazon Delivery Service Partners (DSPs). This will be accomplished through the implementation of standardization and centralization of processes and mechanisms that will provide increased efficiency and efficacy in support for DSP staffing needs.FFO’s Vision is to become the trusted staffing partners of DSPs, providing the preferred onboarding source for DSPs Delivery Associates (DA)s.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Senior ASIC Design Engineer, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Key job responsibilities- Gate Level Simulation: Develop and maintain comprehensive gate-level simulation test plans for verifying ASIC functionality and timing. Analyze simulation results, identify and debug logic errors, and propose solutions. Work closely with design and verification engineers to validate fixes and ensure design closure.- Facilitate seamless integration across Firmware, RTL, Platform Software, and Platform Drivers.- Develop Debug tools: RTL Emulation, silicon bring-up, and functional validation. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeBe part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a groundbreaking wireless solution with few legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.About the teamIn this role you will: · Work closely with the system architects to develop world-class SOC and IP blocks, which meet power, area and performance targets. · Define, configure and integration SoC Subsystems · Contribute to the SoC floor planning effort · Define and develop any necessary support logic · Configure, instantiate and integrate 3rd party IP blocks · Understand low power design & the impact of DFT on the blocks · Perform initial synthesis & timing analysis · Assist verification team in unit verification including test plan development · Assist with debug and bring-up BASIC QUALIFICATIONS7+ years of non-internship professional software development experience7+ years of programming with at least one software programming language experience7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience as a mentor, tech lead or leading an engineering team7+ years of digital design experience, preferably in SoC design and implementation ...