Austin

Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. Our Manufacturing Engineers work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and running, understanding root cause of hardware failures and resolving gaps in our suppliers manufacturing processes. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Manage quality at CM, ODM and vendors- Provide On-Site support to new product launches- Design in quality and manufacturability on new designs of servers and racks- Root cause customer impacting issues and drive resolutionAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.BASIC QUALIFICATIONS- - Bachelor's or Master’s degree in Industrial, Manufacturing Engineering or similar related field or equivalent experience- - 2+ years of Manufacturing Engineering work experience with server platforms or on high-tech hardware- - 5+ working with manufacturing suppliers to improve incoming quality of systems- - 5+ years Experience reducing cycle time and improving labor efficiency ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Key job responsibilitiesAs a Mechanical/thermal Engineer, you design and build the systems that are the heart of the world's largest and most computing infrastructure. You develop from the lowest levels of Mechanical components to large system design like servers, racks and see those systems all the way through to high volume manufacturing. Your work has the potential to shape the machinery that goes into our data centers affecting millions of AWS users.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* BS or MS degree in Mechanical/Thermal Engineering* 10+ years industry experience in Mechanical and Thermal design of Systems* Experience in thermal and performance measurements and characterization on SoCs, Servers, and Systems* 3+ years of experience Server level Mechanical and thermal design* Experience with System Mechanical & Thermal design for air-cooled and liquid-cooled systems* Hands on design with enterprise hardware sheet metal design, sled level design and Rack level designs. * Collaborate effectively with teams spanning multiple sites and develop detailed specifications for product teams to use* Work with ODMs, heatsink vendors, and internal design teams on cross-boundary triaging, debugging, and resolving issues across organization. ...

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Amazon Web Services (AWS) is seeking a Physical Security Engineer to join its data center design team. Position is available for any of the following locations:• Seattle, Washington• Herndon, Virginia• Columbus, Ohio• Austin, TexasAs a Physical Security Engineer at AWS, you will lead security designs for Amazon Dedicated Cloud (GovCloud) Data Centers (DC) throughout our Americas Region. Physical Security Engineers at AWS work to design safe, secure, resilient, cost-effective Data Center (DC) facilities. As a Physical Security Engineer at AWS, you will lead security designs for our intelligence customer base and impact AWS global DC security standards. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will provide technical guidance, have a direct impact on the design of DC facilities, solve large-scale implementation issues, and be responsible for developing and communicating security design requirements to internal and external project partners.As a Physical Security Engineer, you will work directly with other AWS Security Teams, AWS Management, and partners to collaborate in the real-world application of Physical Security throughout AWS. You will review and be very knowledgeable of new and cutting-edge technologies and security measures for possible application to the existing suite of security processes and measures in order to enhance the security posture across AWS. You should have a working knowledge of physical security principles and how that relates to practical application and real-world implementation of processes and measures, as well as working knowledge of Crime Prevention through Environmental Design (CPTED).Key job responsibilities• Lead designs (construction drawings and specifications) for physical security elements (cameras, access control, intrusion detection, fences, gates, etc.) for Amazon Dedicated Cloud (GovCloud) DC projects.• Collaborate with other security organizations within AWS to develop design standards, evaluate cost, risk and benefits of designs and facilitate design discussions.• Communicate conceptual designs to internal stakeholders and external consultants.• Participate in maintenance Basis of Design, prototype design, and template specifications for physical security elements.• Create security design scope of work for design RFPs.• Review and direct the work of physical security engineering design consultants.• Manage multiple fast-paced projects simultaneously.• Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%.About the teamo Why AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s degree in relevant engineering field or equivalent additional experience• 10+ years of physical security design experience• 3+ years of physical security design experience in data center or similar mission critical projects ...

Do you thrive on driving innovation and building entirely new products from the ground up? Are you looking for a high-impact, global role where you can use your product management expertise to transform a critical part of Amazon's business? The Global Delivery Service Partner (DSP) organization is seeking an exceptional Senior Product Manager to lead a strategic initiative reshaping our global last mile delivery operations.At Amazon, we're constantly reinventing the customer experience, including how we fulfill and deliver orders. A key part of this is our Delivery Service Partner (DSP) program, which empowers small businesses to build their own delivery companies using Amazon's proven logistics technology and processes. These DSP partners form the backbone of our last mile delivery network across 20 international markets, allowing us to provide a fast, reliable, and cost-effective delivery experience for our customers.In this role, you will own the EU product strategy and roadmap for building growth opportunities for DSPs while catering to the speed, flexibility and volatility needs. You will be responsible for identifying customer pain points and optimization opportunities through data analysis to inform the product vision and roadmap. Leveraging your strong problem-solving and creative thinking skills, you will lead end-to-end product development, from ideation to launch, for innovative last mile delivery solutions.Collaborating cross-functionally with engineering, operations, and other teams, you will bring these new products and features to life. You will also be called upon to communicate product strategies and recommendations effectively to senior leadership, driving critical business decisions in a fast-paced, ambiguous environment.This role will have the chance to transform Amazon's last mile delivery operations across all countries in EU, while building a global perspective. If you're looking to take your product management career to new heights, this position provides an exceptional platform to expand your expertise and make a significant impact on our global logistics network.The ideal candidate will have 5+ years of product management experience, ideally in logistics, supply chain, or a related field. You should thrive in a highly analytical, customer-centric environment and possess excellent communication and stakeholder management abilities. A background in technology innovation, process optimization or logistics is a plus. Our organization is based in the US, but we drive global operations across 20 countries. Domestic and international travel will be required 10-20% of the time.This is a unique opportunity to make a significant impact on Amazon's global logistics network. You will have the chance to drive innovation that scales across our worldwide operations and shapes the future of how we fulfill customer orders. If you're looking to take your product management career to new heights, we'd love to hear from you.BASIC QUALIFICATIONS- 5+ years of end to end product delivery experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience in areas such as market research, statistics, finance or qualitative/quantitative research- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Do you thrive on driving innovation and building entirely new products from the ground up? Are you looking for a high-impact, global role where you can use your product management expertise to transform a critical part of Amazon's business? The Global Delivery Service Partner (DSP) organization is seeking an exceptional Senior Product Manager to lead a strategic initiative reshaping our global last mile delivery operations.At Amazon, we're constantly reinventing the customer experience, including how we fulfill and deliver orders. A key part of this is our Delivery Service Partner (DSP) program, which empowers small businesses to build their own delivery companies using Amazon's proven logistics technology and processes. These DSP partners form the backbone of our last mile delivery network across 20 international markets, allowing us to provide a fast, reliable, and cost-effective delivery experience for our customers.In this role, you will own the product strategy and roadmap for building growth opportunities for DSPs while catering to the speed, flexibility and volatility needs. You will be responsible for identifying customer pain points and optimization opportunities through data analysis to inform the product vision and roadmap. Leveraging your strong problem-solving and creative thinking skills, you will lead end-to-end product development, from ideation to launch, for innovative last mile delivery solutions.Collaborating cross-functionally with engineering, operations, and other teams, you will bring these new products and features to life. You will also be called upon to communicate product strategies and recommendations effectively to senior leadership, driving critical business decisions in a fast-paced, ambiguous environment.This is a truly global role, with the chance to transform Amazon's last mile delivery operations in over 20 countries around the world. If you're looking to take your product management career to new heights, this position provides an exceptional platform to expand your expertise and make a significant impact on our global logistics network.The ideal candidate will have 5+ years of product management experience, ideally in logistics, supply chain, or a related field. You should thrive in a highly analytical, customer-centric environment and possess excellent communication and stakeholder management abilities. A background in technology innovation, process optimization or logistics is a plus. Our organization is based in the US, but we drive global operations across 20 countries. Domestic and international travel will be required 10-20% of the time.This is a unique opportunity to make a significant impact on Amazon's global logistics network. You will have the chance to drive innovation that scales across our worldwide operations and shapes the future of how we fulfill customer orders. If you're looking to take your product management career to new heights, we'd love to hear from you.BASIC QUALIFICATIONS- 5+ years of end to end product delivery experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience in areas such as market research, statistics, finance or qualitative/quantitative research- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.Key job responsibilitiesWe are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the lifeIn this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents. About the teamThe AWS Supply Chain Applications team builds powerful, intuitive, and market-defining business to help our customers stay ahead of their changing business needs, and remove the burden of undifferentiated heavy lifting that business users go through daily. We are building a new category of AWS applications that will leverage the power of machine learning and the large ecosystem of AWS services such as SageMaker, AWS Lambda, Amazon S3, and Amazon QuickSight to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. This is a unique green-field chance to build something from scratch, and has tremendous opportunity for career growth. Joining the AWS Supply Chain Apps team gives you the opportunity to: • Solve challenging problems and help customers modernize their core IT applications • Work for a company that’s a recognized leader in the cloud computing space • Be involved in the fast growing big data space – learn from the experts.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience - 5+ years of technical (software development, network development, IT, other related) experience - Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

We are seeking a highly skilled and experienced Sr. Program Manager to drive our global product lifecycle management initiatives within the Operations Technology Solutions - Supply Chain (OTS-SC) organization. As a member of our Product Onboarding and Enablement (POE) team, this role will be responsible for designing, implementing, and optimizing end-to-end product lifecycle management strategies across Amazon's Worldwide Store Operations. As a key member of the OTS-SC organization, you will drive operational excellence and innovation in our approach of comprehensive lifecycle of IT products, from initial onboarding and deployment to maintenance and eventual retirement. Your strategic vision and execution will be crucial in harmonizing processes across regions and business units, optimizing costs, enhancing operational efficiency, and mitigating risks associated with technology asset management. You will collaborate closely with cross-functional teams, including Engineering, Technical Product Managers, Finance, and Field IT teams, to ensure seamless integration of lifecycle management practices with broader supply chain and business strategies. This role offers an exciting opportunity to make a substantial impact on Amazon's global operations, contributing directly to the company's ability to deliver flexible, low-touch, and secure technology solutions across its vast network of fulfillment centers, transportation hubs, and specialized facilities. You will be instrumental in transforming our approach to IT asset management, implementing data-focused decision-making processes, and leveraging Amazon's scale to drive significant improvements in cost-effectiveness and operational resilience.Key job responsibilities- Design and implement a comprehensive global product lifecycle management strategy, aligning with IT policies and business objectives. - Drive the development of standardized processes for product onboarding, maintenance, and end-of-life management across all regions and business units. - Oversee the end-to-end lifecycle management of IT products, from engineering design to procurement, deployment, maintenance, and eventual retirement. - Implement robust tracking and monitoring systems to provide real-time visibility into inventory levels, refresh cycles, and key performance metrics. - Partner with Finance, Capital Planning, and Supply Chain Planning teams to develop long-term financial forecasts and budget plans for lifecycle management programs. - Collaborate with Engineering and Field IT teams to streamline processes and ensure consistency across the organization. - Oversee the implementation of new technologies and tools to enhance lifecycle management capabilities. - Develop and implement best practices for product lifecycle management across the organization. - Develop comprehensive change management and communication plans to support the organization-wide adoption of new lifecycle management processes. - Establish KPIs and performance management frameworks to measure the success of product lifecycle management initiatives. - Develop data-driven recommendations for continuous improvement and strategic decision-making.A day in the life * Maintain project plans, timelines, and resource allocation for multiple concurrent lifecycle management initiatives. * Facilitate sessions with senior leadership to secure resources for lifecycle management initiatives. * Collaborate with stakeholders to ensure alignment between product lifecycle management and broader supply chain strategies. * Continuously analyze and optimize lifecycle management processes, identifying opportunities for automation, cost reduction, and efficiency improvements. *Oversee the implementation of training/communication plans to ensure all relevant stakeholders are equipped to execute the new processes effectively. * Provide regular reports and insights to senior leadership on the progress, challenges, and outcomes of lifecycle management programs.About the teamOperations Technology Solutions (OTS) at Amazon creates and maintains advanced technical infrastructure across various sectors, supporting global sites with field technicians and engineers. OTS ensures secure, reliable infrastructure for Amazon's fulfillment and logistics network. Supply Chain Solutions (SCS) acts as a strategic partner, optimizing IT infrastructure and equipment flow across Amazon's global operations. SCS manages the lifecycle of OTS-SC services, aligns supply chain services with business strategy, and drives technology adoption. Together, OTS and SCS form the backbone of Amazon's operational efficiency, supporting diverse business units worldwide and ensuring seamless operations and customer satisfaction through innovative, data-driven solutions.BASIC QUALIFICATIONS- 7+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Amazon's Andon Cord team is looking for an execution-oriented Sr. Program Manager to lead program management initiatives across marketplaces to improve the customer experience. Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate unsatisfactory purchasing experiences that may edge customers to return items or not return to Amazon. Andon Cord empowers our front line customer service agents to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated pulls. The ideal candidate will have to use defect information to drive customer experience improvements throughout the consumer business. We work with product managers, scientists, analysts, engineers, retail partners, and defect elimination specialists. We are seeking a Sr. Program Manager who has proven leadership ability, thrives on ambiguity, can drive alignment across teams, and is a self-starter. This person must influence, motivate and lead others to meet the demands in a highly customer-centric environment. This Sr. Program Manager will be a person who works well with global and cross-functional teams of senior leaders, business managers, operations, product, and data science.Responsibilities will include managing key performance metrics (KPIs) across Andon Cord, developing new KPIs, reporting, owning graduated enforcement of defect elimination mechanisms with stakeholders to prioritize the customer experience, and developing and managing standard operating procedures (SOP) and adherence to these practices among various Amazon leaders.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.As a Senior Researcher, you’ll join a global team of user experience experts taking a fresh-eyed look at the complex world of business purchasing and trying to make it easier and more intuitive. This role is an opportunity to help shape the largest b2b subscription service. We’re looking for an enthusiastic researcher to explore the world of business customers and generate insights that connect product experiences to business needs. Your focus will cover all aspects of customer research, from learning more about our customers types to uncovering problems that need to be solved to usability testing new designs. You will work closely with business stakeholders to understand the decisions that need to be made and then conduct research projects to gather the correct data to help make those decisions. Key job responsibilities* Plan and execute quantitative and qualitative research studies to shape business direction. That may include large-scale surveys, usability testing, or conducting interviews. Select the right methodology, while demonstrating good judgement in making trade-offs between speed and rigor.* Understand business needs and develop a research strategy and roadmap in partnership with design and product stakeholders. * Deliver findings that will directly address the business need, create actionable recommendations, and work with stakeholders to shape product roadmaps based on data. * Generate insights from business analytics, as well as customer feedback. Synthesize and triangulate data from various sources to deliver insights to the business. Know when enough data has been collected to answer the question. * Generate ideas on new or more efficient ways to answer questions that we have about customers. * Partner closely with product and business teams on the full product lifecycle (customer research, ideation, proposal, launch and post-launch analysis). Develop relationships and processes to connect decision-makers to customer needs. Collaborate with designers and product managers to solve problems with data. * Oversee research projects conducted by outside vendors. * Work across all of Amazon to drive better research practices and bring attention to business customers.BASIC QUALIFICATIONS* 5+ years in the field of research.* Bachelor's degree or equivalent experience.* Experience with quantitative and qualitative research methods and application in a business setting. ...

The DSP (Delivery Service Partner) Offer & Expansion team is part of the Last Mile Product and Technology organization and is responsible for designing, launching, and managing the strategy of the Delivery Service Partner (DSP) program around the world across all of its various use cases. Amazon’s Logistics Claims Management team is seeking a talented claims professional to support our rapidly growing and evolving global auto program. You will lead strategy on auto physical damage processes and TPA performance. Further, you will help develop programs and tools that contain costs, and continue successful third-party administrator (TPA) strategies and relationships. You will have a strong working knowledge of commercial auto insurance policies and experience with large transportation fleets. You will have experience adjudicating both litigated and non-litigated claims in a time-efficient and cost-effective manner. You will help build processes and strategies for handling new issues that arise in a business-centric way while addressing risk. Typical transactions will range from standard claims settlement to complex high dollar agreements.Key job responsibilitiesWithin the Last Mile organization, the successful candidate will support and report to a Senior Manager on the Logistics Claims Management team, focusing on TPA performance, process improvement, and vendor oversight. Duties may include, but are not limited to, the following:• Oversee the management of commercial auto physical damage claims, with the future possibility of leading an auto physical damage claims team.• Accountable to TPA performance and ensuring the delivery of WoW, MoM, and EOY goals. • Develop strategy and actions plans to lead process improvement initiatives through internal and external team collaboration. • Work closely with third party administrator (TPA) and insurance partners to drive continuous improvement, while supporting simplicity, efficiency, and cost containment.• Effectively communicate recommended risk mitigation strategies to cross-functional and internal leadership teams.• Leverage subject matter expertise to deep dive processes, challenge status quo, and develop tactful solutions that will be impactful to program goals.• Support internal audits to ensure quality and compliance are in accordance with client service instructions and performance expectations.• Partner with vendors to develop and/or update standard operating procedures that align with program goals.• Utilize and develop metrics to make data driven decisions for process evaluations and recommendations.BASIC QUALIFICATIONS- 6+ years of auto liability and property damage claims experience- 6+ years of claims leadership experience- Valid Property & Casualty Adjuster’s License- Proven ability to lead projects while demonstrating forward thinking and a high level of initiative.- Ability to balance competing priorities while handling each with a level of urgency.- Strong interpersonal and communication skills, with ability to professionally communicate both verbally and in written format. ...

As a Security Engineer at Amazon Web Services, you’ll work hand-in-hand with some of the smartest specialists and engineers to create, maintain, and improve Services and solutions at massive scale, helping to improve the businesses (and lives) of millions of people around the world. Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well!AWS Security is positioned as an industry thought leader and innovator in security for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for a Senior Security Engineer to join our team as we work to continuously evaluate and maintain our high security and compliance bar. In this highly visible role, you will be responsible for working with a team of technical and non-technical security, risk, and compliance professionals tackling the most challenging and emerging "big rocks" in security, risk management, and compliance. Security is job zero at Amazon and equally important is maintaining our "Day 1" culture which allows us to keep innovating and delivering value for our customers. In this role you will be uniquely positioned to be a bridge between our builders, security, risk and compliance teams charting the best and most efficient ways to meet even the highest internal and externally driven security expectations. As a collaborative partner, you will have the opportunity to learn from, and be mentored by, those who are building and securing our innovative and industry-leading services.A Senior Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.A Senior Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought-out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of information security in a broad range of technical areas.A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities• Perform deep-dive technical risk assessments• Secure architecture design• Translate regulatory and compliance requirements into actionable technical guidance for builders• Threat modeling• Projects and research work as needed• Security training and outreach to internal development teams• Security and compliance guidance documentation• Security tool development• Security metrics delivery and improvements• Assistance with recruiting, hiring, and administrative work as neededAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- 5 years of experience with any combination of the following: security risk management, vulnerability management, threat modeling, secure coding, identity management, authentication, configuration management, secure software development, cryptography, system administration and/or network security- 5 years of experience with security engineering, system and network security, authentication and security protocols, cryptography, application, database, or storage security ...

The Amazon Artificial General Intelligence (AGI) organization is focused on building world-class general-purpose intelligence services. Its primary mission involves developing highly autonomous systems through novel model architectures, learning, and inference strategies. The team works on creating a family of new Generative AI models and applications that are efficient and capable.As a Security Engineer within the AGI Security team, you will play a crucial role in ensuring that AGI large language models and applications are designed and executed with the highest security standards to maintain customer trust. You will tackle a diverse array of security challenges, ranging from novel threats in Generative AI to selecting and implementing scalable and secure features such as key management solutions and encrypted storage. You will collaborate with applied scientists, software engineers, security engineers, as well as internal partners and external researchers to develop innovative technologies to solve some of our hardest security problems, and build paved path solutions that builder teams can adopt while building Generative AI models and applications.Key job responsibilities1. Perform threat modeling and ensure adequate security controls are in place for AGI models, applications, and infrastructure2. Influence builders to be better security owners, actively engaging with them to innovate faster and develop scalable mechanisms for upholding the high security bar.3. Create and maintain security documentation, including designs patterns, implementation guides, and secure software development kits (SDKs)4. Simulate Generative AI adversarial attacks and identify vulnerabilities in .5. Contribute to security automation tooling for building new Generative AI detection and tooling capabilities6. Identify actionable and scalable mitigations for identified vulnerabilities, and collaborate with AGI product and engineering teams to influence and prioritize their resolution.7. Mentor builders who aspire to become security advocates & security engineers via 1-1 sessions & office hours.About the teamDiverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of experience with any combination of the following: IAM, Security Engineering, Cryptography, Vulnerability Management, Supply Chain Security, Network security, Threat modelling or Penetration testing.- Expertise in distributed systems security, and fundamental cloud security concepts such as IAM, and cryptography- 5+ years influencing teams (including providing technical direction, coaching and mentoring)- 5+ years of experience communicating technical concepts to a non-technical audience- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations ...

Come help Amazon create and deploy cutting edge new technologies to deliver packages to the customer's door step! Our team is seeking a talented SDE to help build the core delivery services supporting the driver delivery app. The successful candidate is expected to have deep technical experience with backend development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better.About Last Mile: Amazon’s Last Mile delivery efforts help get customer packages from delivery stations to a customer’s doorstep. Amazon has grown its last mile delivery efforts helping to speed up customer delivery times and provide new innovations to customers. Working on the front lines of our Last Mile tech team means that daily, you have a tangible impact on an Amazon customer’s experience getting his or her package. Amazon’s Last Mile teams deliver packages (and groceries, Prime Now, third party, and Restaurant orders) to homes, businesses, Amazon Lockers, and even cars all over the world! This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon's technology to deliver millions of smiles to customers each day. The technology innovations that are developed by the Last Mile tech team help scale this exponentially growing part of our network and include a wide breath of solutions from ML and operations research based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon is seeking a Senior Software Development Engineer (Sr SDE) who is passionate, innovative and wants to lead development of the next generation of transporter support software systems. The Shipping & Delivery Support (SDS) Tech team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters, delivering packages to customers on behalf of Amazon, with best-in-class support when they need it. Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Sr SDE, you will help tackle a diverse landscape of technical problems. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle problems, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.A successful senior engineer in this role is:- Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.- Team obsessed: You help lead and grow your team members to achieve outstanding results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart choices and delivering results.- You’re aspiring, yet humble: You recognize that there’s always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team.- Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Key job responsibilities- Be the technical overseer for the team: set a high bar for software designs and mechanisms for software creation and maintenance- Mentor engineers to help grow their potential- Think long-term on behalf of the systems, their impact, and sustainability- Advocate for operational excellence- Engage with product managers, leadership, peers, and UX to create simple, customer-serving solutions that are easy to maintain.- Well-versed in scalable system design leveraging Amazon and AWS tooling- Create mechanisms and give feedback to streamline team processes.- Effectively articulate technical problems and solutions to non-technical audiences.A day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAs Earth’s most Customer Centric Company, Amazon’s Customer Service (CS) organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The SDS Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Imagine being at the forefront of global cybersecurity, architecting systems that protect Amazon's vast array of assets. At Amazon Stores Security, we're crafting the future of cloud defense, and we're looking for a visionary senior engineer to join our quest.Picture yourself leading a team that pushes the boundaries of cloud scalability, developing real-time security solutions that safeguard everything from Fulfillment Centers to your local Whole Foods. You'll be the mastermind behind breakthrough innovations in cloud and container security, working with cutting-edge AWS technologies.As a tech lead, you're not just a coding wizard – you're a strategic thinker, a mentor, and a problem-solver extraordinaire. You thrive in the fast-paced world of ever-evolving security challenges, turning complex problems into elegant solutions. Your expertise in AWS technologies and your ability to communicate complex ideas will be your superpowers.This isn't just a job; it's a mission to protect hundreds of millions of customers and shape the future of information security. You'll work directly with stakeholders, diving deep into customer needs, and have the freedom to take calculated risks to build best-in-class software.Are you ready to lead the charge in the defensive security domain? If you're passionate about nurturing talent, driving innovation, and securing the world's largest online marketplace, then this role at Amazon Stores Security is your calling. Join us, and let's secure the future together!Key job responsibilities• Pioneer hyperscale systems utilizing the latest AWS technologies• Architect and implement real-time security solutions that push the boundaries of cloud scalability• Work at the forefront of cloud and container security• Drive breakthrough solutions in a dynamic, fast-paced environment• Collaborate with Amazon's defensive security and management teams across the globe• Directly impact the security of Amazon's diverse business units, including Fulfillment Centers, Physical Stores, Whole Foods, and Amazon Fresh etc.A day in the lifeAs a member of the team, your duties will range from system/software design, AWS configuration, software feature/library development, strategic technical planning, and partnering with several security and technical teams worldwide. One day you might be helping a business onboard to our mission critical security systems, and the next day you may be advocating for a feature rewrite based on a deep dive analysis you performed. You will be part of making the team your own. We believe in a self-organizing team. As a lead engineering in the team you will help shape team process, outcomes, and goals as part of interactions with Senior Amazon Leadership. Each day you will achieve new successes as you adapt to Amazon scaling, new bad actors arising, and emerging technologies being added to your portfolio. You will shape, form, and deliver all aspects of the software and operations that your team delivers to enable defensive security and security management success.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Bachelor's degree ...

AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.As a senior software engineer, you will work on improving the arm software by rewriting or optimizing the existing libraries to deliver the best performance on Graviton CPUs. You will get an opportunity to work across Gaming, Rendering engines, Machine Learning, High Performance Computing, and several generic libraries using C, C++, Assembly, Python, and Fortran. If you are already an open source developer or passionate about it, you will be able to continue your passion and contribute back to the community across all those projects. In this role you will use and further develop your deep knowledge in areas including design, implementation, and data analysis. You will have the opportunity to understand and improve how AWS delivers on one of the most important shifts at the core of the data center: our migration to Arm applications. About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- At least 7 years of relevant work experience and software development in HPC, MPI, PGAS, OpenMP, C++, Python, and Fortran.- Expert knowledge of computer programming trends and their application to High Performance Computing (HPC).- Detailed knowledge of computer architecture (CPU, GPU, interconnects) technologies.- A demonstrated ability to lead technical efforts in a team environment. ...

In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The Machine Learning Server Software Team is looking for candidates interested in writing data-driven software for our Machine Learning servers.We help to maintain and manufacture the most advanced servers in the world. We touch technologies from the accelerator inner-workings to the I2C infrastructure pervasive in the server and everything in between. Our team does not work on machine learning algorithms, but rather on the physical systems (hardware) which execute and accelerate those machine learning algorithms. Data paths, I2C, accelerator inner-workings are our bread and butter. Come join our team.Key job responsibilities- Member of a team responsible for the software associated with server components and integration in to EC2.- Working with the MLA Hardware, Test and Manufacturing teams to create a coordinated software package to enable both qualification as well as rapid deployment of software.- Developing software (C/C++, Python, Lua) which can be maintained, improved upon, documented, tested, and reused. A day in the lifeThe MLA Systems Software team was formed to focus on server software primarily for debug, testing, qualification, and manufacturing. At a high-level our goal is to find ways to help the organization scale though the use of software and automation.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience as a mentor, tech lead or leading an engineering team ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Cloud Optimization Success team is seeking a Senior Guidance Content Solutions Architect (SA) who will define and maintain guidance for business and technical architectural guidance in accordance with the AWS Cloud Adoption and Well-Architected Frameworks. We want to help our customers understand how the best practices from the AWS Cloud Adoption and Well-Architected Frameworks apply to their business, environment, workload, and operational excellence, enabling them to adopt cloud and operate secure, reliable, performant, cost efficient, and sustainable workloads while delivering business value. The transformation from traditional linear distribution architectures to cloud architectures is accelerating at an amazing pace. This senior autonomous role will focus on customer-facing guidance through remote and on-site engagements, and participation in the global architecture guidance leadership. Your role will be a thought leader and a community leader within AWS with a focus on the development and improvement of prescriptive guidance that will help AWS customers identify their business and technical architectural guidance on AWS. You will then be available as a consultant during the development and operational phases. You will work with our product teams to define requirements and features desired by our customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also be speaking at AWS events and developing whitepapers, creating and delivering labs, and creating other content, including reference implementations. Key job responsibilitiesThis is an opportunity to be part of history and transform businesses through cloud computing adoption and growth.- As a trusted advisor, solve some of the most complex and large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.- As a Thought Leader, provide the focus to a community of Subject Matter Experts to create content that will better deliver prescriptive guidance to AWS Customers. If curation of guidance from communities is not possible, author the content firsthand.- Constantly gather feedback from AWS customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from AWS as they scale.- Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.- Collaborate with and support broader AWS teams, Professional Services, and AWS Partners in order to deliver maximum value to customers.- Influence customers and internal stakeholders to adhere to AWS guidance.- Present advanced level guidance content to customers. Take part in and lead deep-dive education and technology design exercises to help customers throughout their digital transformation lifecycle from adopting cloud to creating world-class Well-Architected solutions.- Collaborate with product and engineering teams on product definition and bringing new features and capabilities to the platform.- Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.- Program-manage through creating and validating a strategic roadmap, with multiple completion milestones and reviews.- Help with uplifting and enablement for implementations and capabilities of customers, while mentoring other AWS field team members.- Contribute to the growth of the organization by helping to hire, coach, and mentor other members of the team.- This position can have periods of up to 20% travel.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Technical degree required; bachelor's degree in Computer Science or Engineering or related technical field of study.- 5+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in a production environment).- 3+ years of experience in technical thought leadership within infrastructure or cloud-computing. Experience in publishing technical blogs and papers on the cloud business and technical architectural best practices.- Experience mentoring, coaching, and developing emerging technical resources.- Program management experience. ...

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries.We are seeking experienced Senior Substrate CAD layout Engineer for the next generation of our ML ASIC. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost.We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.As a Substrate/PCB layout engineer you will participate in the definition and implementation of substrate and PCB boards. This individual will contribute in all phases of the product’s design, including placement, routing, constraint table management, and drafting. You must bring a combination of Substrate/PCB design, assembly, test and fabrication knowledge, cross team functional interdependence, and demonstrable design process experience to the position. In this role you will: Work with the Electrical Engineering hardware team to provide PCB board design services Work with fabrication vendors to supply data and seek fabrication design requirements Work with assembly vendors to supply data and seek assembly design requirements Deliver best in class Substrate/PCB design to high-volume manufacturing Assist as necessary in schematic and PCB footprint development Work with the company PLM system to write and release ECO’sBASIC QUALIFICATIONS B.S. in Electrical Engineering or related field 7+ years of experience of PCB layout design 7+ years of current experience using Cadence Allegro PCB Design/CIS 7+ years of current experience using Cadence SIP and APD 7+ years of experience with high speed and impedance circuits 7+ years of experience with compact, dual side assembly design Experience with HDI design Experience with BGA pitch of equal or less than 0.5mm ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. The Role:Be part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a ground breaking wireless solution with no legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities* Deploy and optimize AWS services based ASIC EDA environments for 300 engineers* Design, set up and maintain test fixtures to verify software on real hardware* Write software and scripts for operations to keep things running and highly available* Troubleshoot software and hardware problems with pre-production equipment* Contribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity especially as it relates to rapid test iteration* Design and build advanced automated build, test and release infrastructure* Drive adoption of best practices in code health, testing, and maintainabilityA day in the lifeThe successful applicant will be experienced in keeping technical infrastructure running smoothly and balancing high priority issues. You should be comfortable taking on ambiguous challenges like setting up new pre-production hardware for the first time. You should be able to define runbooks, standard operating procedures, metrics and alarms to keep equipment and test infrastructure highly available and expand the teams capabilities over time. You will be invaluable to enabling the team to move quickly and confidently with robust verification frameworks that scale with our systems.About the teamThe Kuiper Silicon teams deliver custom communication silicon for the Kuiper constellation. BASIC QUALIFICATIONS- Bachelor's degree in Computer Science or equivalent- 4+ years of professional experience in an SRE/DevOps role, including server management and Infrastructure as Code (IaC)- 3+ years of experience with cloud technologies, particularly AWS- Proficiency in Python programming and automation tools- Strong knowledge of systems engineering fundamentals (networking, storage, operating systems) ...