Austin

Custom silicon chips live at the heart of AWS machine learning servers (Trainium and Inferentia), and enable machine learning (ML) for AWS's customers. We’re looking for engineers to scale the system software team developing the hardware abstraction layer (HAL) that manages these cutting-edge ML system-on-chips (SoCs). The HAL forms the lowest level of the AWS infrastructure management software stack.As a software engineer developing the SoC HAL, you will:- Work with hardware designers to build HALs for newly developed SoC IPs- Work with system software teams to solve SoC and system-level architectural issues, drive debug, architect the HAL itself, and innovate on cross-functional solutions- Continuously test and deploy your software stack to multiple internal customers- Refactor and maintain existing codebases throughout the device lifecycle- Innovate on the tooling you provide to customers, making it easier for them to use our SoCsAWS's Annapurna Labs organization designs and deploys some of the largest custom silicon in the world, with many subsystems that must all be managed, tested, and monitored. The SoC HAL is a critical piece of the AWS infrastructure management software stack that ensure the chip is functional, performant, and secure.You will thrive in this role if you:- Are strong in C++ and familiar with Python- Enjoy working with hardware-based systems, and diving into chip and system architecture- Know how to build effective abstractions over low-level SoC details- Have strong opinions about software architecture, and are able to apply them effectively- Are familiar with modular driver architectures (such as the Linux or Windows device-driver stacks)- Enjoy learning new technologies, building software at scale, moving fast, and working closely with colleagues as part of a small, startup-like team within a large organizationAlthough we build and deploy ML chips, no ML background is needed for this role. You (and your software) won’t be doing ML. Our HAL lives at the lowest level of the backend AWS infrastructure responsible for managing our ML servers. You and your team will develop HALs for components used by machine learning, like PCIe and HBM, but won’t need to deeply understand ML yourselves. This role can be based in either Cupertino, CA or Austin, TX. The team is split between the two sites, with no preference for one over the other.This is a fast-paced role where you'll work with thought-leaders in multiple technology areas. You'll have high standards for yourself and everyone you work with, and you'll be constantly looking for ways to improve your software, as well as our products' overall performance, quality, and cost.We're changing an industry. We're searching for individuals who are ready for this challenge, who want to reach beyond what is possible today. Come join us and build the future of machine learning!A day in the lifeA few videos help explain what the Annapurna Labs ML team is working on:- https://youtu.be/4nfkonjjICo?si=nKhM1Wv4108mnIOa- https://youtu.be/n38WDflRbjQ?si=SZEV5i_5du1jKYP-About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with C++ ...

In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The Machine Learning Server Software Team is looking for candidates interested in writing data-driven software for our Machine Learning servers.We help to maintain and manufacture the most advanced servers in the world. We touch technologies from the accelerator inner-workings to the I2C infrastructure pervasive in the server and everything in between. Our team does not work on machine learning algorithms, but rather on the physical systems (hardware) which execute and accelerate those machine learning algorithms. Data paths, I2C, accelerator inner-workings are our bread and butter. Come join our team.Key job responsibilities- Member of a team responsible for the software associated with server components and integration in to EC2.- Working with the MLA Hardware, Test and Manufacturing teams to create a coordinated software package to enable both qualification as well as rapid deployment of software.- Developing software (C/C++, Python, Lua) which can be maintained, improved upon, documented, tested, and reused. A day in the lifeThe MLA Systems Software team was formed to focus on server software primarily for debug, testing, qualification, and manufacturing. At a high-level our goal is to find ways to help the organization scale though the use of software and automation.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Machine Learning Platform Software Team is looking for a Software Engineer who wants to develop industry leading acceleration platforms with an affinity towards efficient, robust, and highly available systems.AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Key job responsibilitiesYou will develop software that initializes machine learning accelerators and monitor server health by collecting sensor data, logs, and device metrics.- Evaluate and optimize firmware performance- Develop tests to validate firmware- Develop systems software, kernel drivers- Build data collection and aggregation systems at AWS scale- Build error detection and recovery mitigation systems at AWS scaleA day in the lifeThe team is focused on our organization's ability to scale. Automation, software best practices, and good architectural abstractions are key to this endeavor.You will have the opportunity to develop software in a highly cross-functional environment, working side by side with software and hardware teams to optimize customer experience. You will be responsible for building scalable software systems that can be tested throughout the stages of product development including manufacturing and production. You will leverage automation, continuous integration, and fleet metrics to deploy and monitor your changes.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon’s mission is to be earth’s most customer-centric company and our is the guardian of our customer’s . Amazon's Engineering is looking for builders that want to create unique data solutions that help us retain our customer’s trust. Our partners across Amazon’s Consumer and Digital business units to build, monitor, and protect a secure environment for the Amazon business. As a software development engineer on our , you will apply the appropriate technologies and best practices to autonomously solve difficult problems. You will work with customers, stakeholders, and peers to refine your ideas into pragmatic solutions with high operational excellence. You will contribute to the professional development of colleagues, improving their technical knowledge and engineering practices.The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record of success in delivering new features and products. A commitment to work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast. The successful candidate’s code and approach to work will be exemplary, delivering solutions that are inventive, secure, easily maintainable, appropriately scalable, and extensible. Your solutions will apply to all of Amazon’s consumer and digital businesses including but not limited to Amazon.com, Alexa, Kindle, Amazon Go, Prime Video and more.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver innovative solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!We are seeking a results-oriented individual to manage our Procurement operations, reports, metrics, and work with key internal stakeholders across different Organizations. This role will fall under the Supply Chain organization for the Amazon Web Services (AWS) Power & Cooling team. The ideal candidate is a self-starter and a creative critical thinker with a deep curiosity and learning drive. You must be able to communicate appropriately and effectively with people at every level.As a member of the Power & Cooling team, you will manage Procurement Operations activities for Power and Cooling Equipment supporting AWS datacenter build projects. You will be responsible and accountable for accurate and timely RFQ, supplier onboarding, purchase request entries to make sure that the right equipment arrives at the right place at the right time. You will work with our internal customers and business partners to identify accurate information related to RFQ, supplier onboarding, purchase request entries and timing requirements as well as remove any blockers from progressing the procurement process to the next stage. You will also drive process automation and work with the tech development team to create advanced automation solutions.Key job responsibilitiesAs a Sourcing Operations Specialist, you will:Generate RFQ (Request for Quote) according to forecasted needsTrack and communicate quotes with internal partnersContinuously work with the team to improve current processesCollaborate with suppliers, to ensure timely quotes and quality/specification complianceProactively communicate risks and issues to key stakeholders and recommend mitigationsOnboard new suppliers to procurement systemsCreate Purchase Orders for the builds assignedMonitor and coordinate purchase order issuance and cancellationsManage change orders for the builds assignedTracking recurring issues that arise in the purchase requisition to purchase order creation process and proactively recommend solutions to improve the processPresent the performance and metrics associated with the purchase requisition to purchase order processesDrive process standardization and automationAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics, or related field, or additional 4+ years of related experience in lieu of a degree- 4+ year of experience in order management, procurement, category management, business analytics, or similar role.- 2+ year of experience with MS Office Suite including MS Excel and MS Word ...

The Data eNgineering and Analytics (DNA) Wizardry team is excited to have a new wizard join our coven! The DNA team spans across Data Architecture (DA), Data Engineering (DE), Business Intelligence (BI) and Data Science (DS) functional areas, and is responsible for providing data and analytic solutions for the North American Stores (NAS) Organization. This Sr. BIE role will own the data pipelines and final customer interfaces (Turismo, QuickSight) for the NAS Organization. This role will build core metrics and deep dive them to generate insights that directly impact organizational strategic decisions and priorities. The role requires high proficiency in complex SQL and Python scripting, often joining together multiple types of data sets that range from normalized summaries to raw information spanning many diverse sources. The role will need to have a high bar for ownership and work autonomously to create high-quality products for the customer (internal). The role is required to communicate project roadmap, prioritization, and release notes of new products with customer and stakeholder groups up to senior leadership. In addition, this role will influence our team and customers to build scalable and sustainable analytic solutions. They will review product development and provide mentorship on projects.Key job responsibilities-Develop and drive best practices to align with our theme, Accuracy, Complete and Timely (ACT) information: data integrity, test design, analysis, validation, and documentation-Mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and log files by writing scripts (ex. PERL, Python, UNIX)-Build solutions to have maximum scale and self-service ability for stakeholders-Own the design and development of metrics, analyses, dashboards, etc. to drive key business decisions-Produce written recommendations and insights for key stakeholders that will help shape effective metric development and reporting-Lead the design, implementation, and deployment of BI solutions for complex and ambiguous problems-Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to key stakeholders-Simplify and automate reporting, audits and other data-driven activities-Partner with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights-Learn new technology and techniques to meaningfully support product and process innovation-Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights-To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation-Learn new technology and techniques to meaningfully support product and process innovationA day in the lifeIn this role, you will transform complex data into actionable insights. Your data-driven solutions will influence strategic planning and inform daily decision-making. You will leverage a range of descriptive, diagnostic, predictive, and prescriptive analytics techniques to uncover insights and opportunities.About the teamOur mission is to simplify data-driven decision making for customers through effective analytics solutions. We deliver accurate, complete, and timely information while maintaining rigorous quality standards. The solutions transform complex data into actionable insights, eliminating the need for technical expertise. This enables customers to optimize their business performance through direct data analysis.The team builds robust processes and identifies improvement opportunities while partnering with stakeholders to enhance internal systems. We ensure proper data governance, visibility, and accessibility for all managed datasets. Our solutions focus on improving business performance (Increase Sales, Decrease Time and/or Reduce Cost) for the NAS organization. BASIC QUALIFICATIONS- 7+ years of SQL experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience working directly with business stakeholders to translate between data and business needs- Experience building measures and metrics, and developing reporting solutions ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon. • Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams. • Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives the enterprise data strategy, focusing on Data as a Product and supporting OTS-wide efforts, including generative AI and machine learning capabilities to fuel innovation and automation across the OTS product portfolio.Key job responsibilitiesAs a Sr Data Engineer on the DataTech team, you will play a critical role in designing and building the foundational data infrastructure components that empowers OTS product teams with business critical metrics, develop systems and tools to ingest data from diverse data sources, enable seamless data publish, subscribe, and self-service analytics for business metrics reporting. You will participate in automation of data governance and data quality monitoring processes, support data needs for AI/ML and Gen AI capabilities.A day in the lifeOn a day to day you will build and operate a highly scalable data mesh infrastructure that support data needs for OTS organization through self service Data as a Product. BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesIn this role, you will:• Create or update schematic and PCB library symbols using Siemens Xpedition Library Manager.• Manage the necessary part parametric data in Siemens Xpedition EDM database and Siemens Teamcenter PLM.• Modify component symbols via engineering requests or ECO changes.• Assist engineering in process flow development or improvements.A day in the lifeAs an SR ECAD Librarian, you will participate in the definition and creation of component electrical symbols, PCB component footprints, and 3D mechanical models. You will contribute in all phases of the product development process, including activities that involve creating new part definitions, maintenance of existing libraries, and resolution of problem issues that arise. You will juggle various priorities simultaneously without losing sight of the customer and project schedules. You must bring a combination of industry knowledge, strong cross-functional team experience, and a strong understanding of the complete process of creating and using PCB component library objects. BASIC QUALIFICATIONS• 7+ years of current experience with Siemens Teamcenter PLM or similar PLM tools• 7+ years of current experience using Siemens Xpedition EDM or other eCAD library database.• 7+ years of current experience using Siemens Xpedition Library Manager or similar tool chains.• Experience with component package types and package interchange-ability and tradeoffs.• Experience reading mechanical and package dimensional drawings or electrical component datasheets.• Experience creating and maintaining schematic, PCB footprint, and Mechanical CAD libraries. ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Sr. Software Development Engineer, you will engage with experienced cross-disciplinary staffs to conceive and design innovative consumer products. Vertically your ownership can span across application, device framework, proprietary connectivity stack, drivers and low level wireless controller coexistence and scheduler algorithms. Horizontally you will be given to opportunity to work and own connectivity solutions across all Amazon digital devices spanning from Kindle, Fire TV, Echo, IOT and more as well as application on mobile devicesThe Amazon Connectivity team designs connectivity software solutions for Amazon devices encompassing wide range of products including the Echo family of devices. You can be part of a fast-paced, agile and innovative team who is bringing new connectivity experiences to the exciting range of devices in a startup like environment. We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications by integrating Bluetooth protocol stack software and other components on the Android and/or embedded platforms. This is a high visibility team where you will get a chance to make a positive impact on customer experience.Amazon connectivity software solutions are deployed in the revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building and integrating Bluetooth software stack on Android and other embedded platforms . This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know.A day in the lifeWe are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience.About the teamAmazon products are revolutionary consumer devices that have become the #1 best-selling Amazon products. From products like Echo. Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more, our team creates products to keep you connected to the things you love and need. Collaboration, thinking outside the box, innovation, and long term thinking are at the core of how we operate. On this team, you will be able to learn and teach others how to think outside the box, stretching what is possible within our devices/technology by writing solid code and designing solutions that are extensible, maintainable and scalable.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. As the Sr. Field Marketing Manager, you will be responsible for increasing consideration, acquisition, and adoption of Amazon Business within Enterprise accounts. You will partner closely with Sales and cross-functional Marketing teams to concept and deliver strategic marketing programs including demand generation campaigns, events, tradeshows, content and sales enablement. To be successful in this role, this individual will work seamlessly with senior stakeholders in Amazon Business and pan-Amazon teams such as AWS to align and implement strategies. We are looking for an individual with broad experience in lead generation, digital marketing, product marketing, and high-touch executive events. Candidate should be capable of being strategic and tactical. This role requires skills in strategic thinking, relationship building, and problem solving, as well as a willingness to be hands-on with execution. The individual will thrive in a fast-paced, deadline-driven environment, have impeccable attention to detail, and will have a track record of on-time delivery of projects. If you’re looking to join a dynamic, growing team in a high-impact role, this is a great fit for you.Key job responsibilitiesDevelop the marketing strategy to reach and engage C-suite and decision makers, across enterprise accounts, through bespoke, 1-to-1, and 1-to-few Account Based Marketing campaigns and initiatives Lead Executive Engagement initiatives such as Customer Advisory Boards, Executive Briefings, Executive Dinners Own planning and execution of bespoke marketing channels like Webinars, Direct Mail, Sponsorships across client, trade and association publications, etc. Manage relationships with internal Marketing, Sales, Sales Enablement, and Product stakeholders, as well as external media agencies and partners Drive robust and detailed measurement and reporting processesA day in the lifeThe Sr Field Marketing Manager is the conduit between Sales and broader Marketing teams. They will dive deep with Sales to understand key business priorities, and work hand-in-hand with extended marketing teams such as digital, content, and channel marketing teams to create and then execute an integrated marketing plan that supports those priorities. They will act as the single point of contact for all of Marketing, driving visibility of upcoming initiatives to Sales, and reporting back campaign impact.About the teamField Marketing is an emerging function in Amazon Business. Though there will be a high degree of ambiguity at first, this role will be responsible for shaping what Field Marketing looks like at Amazon Business. Initial projects could include: Developing an executive engagement program Launching an industry publication and association promotional strategy Creating meeting generating campaignsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data- Bachelors degree or equivalent ...

Amazon’s Ops Tech Solutions Supply Chain (OTS-SC) plans, sources, makes and delivers IT equipment necessary to empower Amazon’s Worldwide Stores Business. OTS-SC responsibilities include Demand Planning, Supply Planning, Inventory Management, Scheduling, Capital planning, Risk management, Sourcing, Order processing, Warehousing, Assembly, Provisioning, Transportation, Repair, Replacement and Disposal of IT equipment. Within OTS, the Inventory and Asset Management team is responsible for standardizing and streamlining inventory and asset management processes across First, Middle and Last Mile customers as well as internal warehousing and assembly locations. This role will work cross-functionally with different technical and non-technical stakeholder groups such as Engineering, Deployment, Field and Supply Chain to deep dive existing process opportunities and develop improved process flows for inventory and asset management for both deployed and un-deployed assets. The role will also stand-up new processes due to lack of existing process infrastructure and write data-focused strategy papers to gain alignment. Additionally, this role will develop metrics to define and measure success of the processes being set up. This is an exciting opportunity to develop processes from scratch and identify untapped opportunities that will enable OTS to reduce cost, drive simplification and efficiency. This position will work with multiple stakeholders from different teams across the globe, building scalable and sustainable solutions.Key job responsibilities- Lead the integration of Last Mile facilities into Amazon’s inventory management framework, refining existing policies to accommodate the distinct challenges of smaller, high-turnover sites.- Oversee inventory control for IT products across 5000+ Amazon facilities, including Last Mile sites, ensuring data thresholds are optimized for each location's operational needs.- Manage excess and obsolete (E&O) inventory globally, developing and implementing strategies to repurpose, return, or resell assets in line with Amazon’s inventory management policy.- Collaborate with cross-functional teams across OTS verticals and customer business units to continuously refine and standardize inventory management processes across all facility types.- Identify and resolve process and system gaps as the inventory framework scales to Last Mile sites, ensuring that tracking systems are scalable and capable of handling increased operational complexity.- Define and implement key inventory metrics, such as Optimal Inventory Thresholds, Inventory Shrinkage, Days of Cover, Aged Inventory, and Excess/Obsolete percentages, maintaining alignment with company-wide goals.- Drive the reduction of excess and obsolete inventory across all IT Hub and Last Mile locations by establishing best practices and pursuing year-over-year cost-saving and efficiency improvement targets.- Develop phased program plans with defined milestones and deliverables to ensure the smooth integration of Last Mile sites into the broader inventory management framework.- Lead the development of automated systems to track and report on inventory health, providing stakeholders with real-time, data insights through monthly, quarterly, and annual business reviews.- Communicate inventory program status and results to executive team through detailed white papers, program status updates, and formal business review presentations.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of supply chain experience- 5+ years of program or project management experience- 5+ years of leading large complex programs experience- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of driving process improvements experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Systems Engineer, this role is primarily responsible for the design, development and integration of Ka band and S/C band communication payload and customer terminal systems. The Role will be a part of the team defining the overall communication system and architecture of Project Kuiper’s broadband wireless network. This is a unique opportunity to innovate and define novel wireless technology with few legacy constraints. The team develops and designs the communication system of Kuiper and validates its overall system level performance within key metrics such as throughput, latency, system availability, packet loss etc.This role in particular will be responsible for leading the software architecture design and implementation of the modem firmware. This role will also play a critical role in the design, integration and verification of various HW and SW sub-systems as a part of system integration and link bring-up and verification.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesDesign the embedded software architecture operating the Physical Layer (L1) Modem across multiple nodes within the Kuiper networkDevelop embedded software in C or C++ running in Linux and RTOS.Work with ASIC development teams to build ultra-reliable and efficient embedded software stacks to be integrated into Kuiper modem software.Work with L2 MAC software teams to design and implement reliable interfaces and inter-process communications between the L1 and L2 software stacks.Work with software teams to design and implement interfaces for L1 modem software administration, management, and telemetry.Provide specifications and work with implementation teams on the development of embedded L1/L2 SW architectures.Work with multi-disciplinary teams to develop advanced solutions for time, frequency and spatial acquisition/tracking in LEO systems, particularly under large uncertainties. Work with development teams on system integration and debugging from PHY to network layer, including interfacing with flight computer and SDN control subsystems.Willing to work in fast-paced environment and take ownership that goes from algorithm specification, to HW/SW architecture definition, to proof-of-concept development, to testbed bring-up, to integration into the Kuiper system.Ability to adapt design and test activities based on current HW/SW capabilities delivered by the development teams.BASIC QUALIFICATIONSMaster’s degree in Electrical Engineering, related discipline, or equivalent experience5+ years professional experience working in mission critical software embedded systems.Emphasis or work experience in broadband wireless or wireline communication embedded systems.Experience in HW/SW co-design to achieve power/area efficient solutions to be integrated into heterogeneous/distributed computing architectures consisting of SoCs, FPGAs and general-purpose processors. Understating of modem L1/L2 algorithms and architectures.Broad spectrum of knowledge to be able to understand end-to-end network system architecture from wireless physical layer all the way up to application end-point.Experience with software defined radios (SDRs) and embedded programming in C/C++ and VHDL/Verilog is a plus. ...

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The should-cost engineer will be responsible for building detailed cost models, bench marking component costs, and supporting live negotiations with suppliers. You will interact with multiple levels within the organization and multiple functions and therefore will need to be adaptable in understanding the needs of different stakeholders.Key job responsibilities* Building detailed should-cost models across different electro mechanical product (e.g., PCBAs, mechanical server chassis) for new products and products in production.* Driving excellence throughout the should-cost modeling execution and establish mechanism to scale and streamline across similar products.* Conducting should-cost training and coach other junior cost engineers. * You are the owner of Should-Cost Strategy and need to be ‘customer obsessed’ while being independent enough to fully identify the appropriate value capture path.* Influence and serve as an expert to aid in design for cost/value and improve product cost, manufacturing cost and integration cost. * Playing a critical, technical fact base holder role in supplier negotiations. * Travel: Candidates need to be willing to travel internationally 30% or more, visiting suppliers and key functions to embed our Should-Cost approachAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS degree in relevant technical discipline.- 8 to 10 years of experience working for a technology type company in product development related functions (manufacturing, development, innovation, research, design).- Experience in fundamental manufacturing processes and related cost impact in mechanical(stamping, machining, welding, molding etc) or PCB and PCBA is preferred.- Professional knowledge of cost modeling methods and tools ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Senior PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned product manager technical to own our customer portfolio roadmap for infrastructure demand and delivery management. In this role, you will partner with various teams within OTS and customer teams to understand cross-functional needs, requirements, and impact to help optimize the demand management process and infrastructure delivery . You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network and compute infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon’s Business, Industrial and Scientific Supplies (BISS) category is at the forefront of delivering exceptional selection, convenience and value to Amazon Business customers and consumers. Amazon Business launched in 2015 and has grown significantly, surpassing $35B in sales and attracting millions of business customers. The BISS category offers a wide variety of products that span almost every business customer vertical and is a major engine of growth for Amazon.BISS is looking for Sr Product Manager to drive Customer Insights and Promotions strategy. For Customer Insights, Sr PM will be responsible for understanding BISS customer base, benchmark penetration and growth vs Industry trends and developing and implementing plans for growth. For Promotions, Sr PM will be responsible for setting the strategic direction within BISS including promotional event prioritization, team charter, learning, insights and process improvement. Key job responsibilitiesBISS Customers and insights:○ Current Customers -For all BISS categories, conduct a comprehensive analysis of our customers to identify customer verticals and sub-verticals, their spend patterns and behavior to clearly define customer base and popular products -Understand the needs, pain points and behavior of customers across buying journey to uncover CX and opportunities to delight, retain and grow our customer base○ Industry Trends and Benchmarks -Leverage market intelligence, industry reports and data sources to dissect our customer penetration across all categories -Comparing our penetration vs Industry to identify under-tapped markets for growth and over-saturated sectors needing a fresh approach.○ Strategic priorities -Based upon customer and industry analysis, develop recommendations that pinpoint initiatives and capabilities to grow our customer base, improve CX and sales -Present recommendations and gain alignment to BISS leadership and stakeholders -Independently define objectives, scope, timeline, and tracking mechanism for prioritized initiatives; define plan of action with stakeholdersPromotions Strategy: ○ Strategic Direction of Promotional events -Prioritization of Promotional events based upon events’ objectives, target customers (B2C vs B2B) and fit with BISS overall selection and growth strategy -Getting alignment from the Deals team (SME and Captain) and BISS Leadership on prioritization of events -Lead the Deals strategy through leadership discussions (e.g. OP1) to drive strategic thought and alignment○ Define the team structure, roles and responsibilities including -Ensuring Deals team, which leads promotional events, is staffed -Define clear in-scope responsibilities for Deals team POCs ensuring all tasks required to successfully implement a Deal event are covered○ Educate the deals team on stakeholders and steps involved in planning and execution of deal events including goal setting, sourcing, approvals, audits, MOD shifts, reporting and Learnings documentation○ Act as STL for all escalations from Deals team, vendor management and leadership; responsible for driving clarity and action plan to the escalation topic○ Validate and Review all processes implemented toward planning and execution of a promotional event○ Learning, Insights and Improvements -Setup clear structure and owner(s) for Post-Mort doc focusing on driving key insights and area of improvementBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience in influencing senior leadership through data driven insights- Experience owning/driving roadmap strategy and definition- Proficiency in analysis tools including Microsoft Excel, Tableau, and SQL ...

The Smart TV demand generation lead role is responsible for establishing the sales plan, demand generation strategies, and then overseeing all of the category inputs required to hit/exceed the plan. They lead a broad and cross-functional set of stakeholders across Amazon Devices and with external partners. Key job responsibilities• Demand Generation: Developing new sales and marketing programs to accelerate customer adoption of Amazon’s Smart TVs. • Pricing and Promotions: Work with partners to execute their pricing strategy to maximize demand potential for Smart TVs. Manage annual promotional budget working with cross-functional stakeholders to drive visibility of these offers across channels • Marketing: Working with channel owners to drive owned and operated channels of onsite merchandising, detail page conversion rates, cross shopping strategies, etc. • Business Planning: Building annual and long-range end-to-end sales plans in collaboration with internal/external partners and finance • Business Reviews/Category Performance: Own WBRs/QBRs/Annual Sales Plans and share up to VP/SVP • Roadmap: Working with the GTM lead, and product management, for TVs to inform the hardware/Software roadmap based upon customer insights, data trends, category trends. BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Prior success in driving execution of large-scale project plans with multiple teams in support of business goals ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Sr Technical Program Manager - Colocation Global Programs - supports Colocation Engineering team within AWS Infrastructure Data Center Engineering organization with capacity delivery of Colocation data centers. They manage complex, ambiguous programs for technology innovations from concept to Colocation Production Readiness. This role provides a unique opportunity to engage with advanced cloud infrastructure solutions and the exceptional people that develop them. Technical Program Manager applies their expertise to:Develop deployment strategy, roadmap and plans for new mechanical, electrical, and systems engineering solutions in AWS's global Colocation Data Centers, from conceptual planning to at-scale production readinessEvaluate technical requirements, collaborate with internal and external partner teams from conceptual planning through Colo production readinessObtain alignment regarding at-scale deployment with partner teams, ensure production readiness mechanism including integration requirements, financial, supply chain, operational readinessPlan for global and regional specifics, testing and validation, deployment schedules, and consistencyCollaborate across organizations (Colocation Engineering, Product Development, Supply Chain, Planning, Finance, Operations) and enable successful delivery of technologiesAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years experience managing programs across cross functional teams, building processes and coordinating release schedules ...