In this high-ownership position, you will guide multiple engineers in developing and maintaining GEC's device management architecture, with particular emphasis on peripheral device management and monitoring solutions. Working with core technologies including Java, Python, TypeScript, Linux, and AWS services such as Greengrass and IoT, you will make crucial architectural decisions about how devices are discovered, registered, and maintained. You will design systems that can effectively troubleshoot issues at scale, including creating dashboards and monitoring tools that provide fleet owners visibility into their device health and status through services like CloudWatch and COSMOS.
As a technical leader, you will establish best practices for device management and operational excellence within your team, including designing effective monitoring strategies, creating robust alerting systems, and developing comprehensive runbooks for maintenance and troubleshooting. This greenfield initiative requires you to work closely with other teams to ensure solutions meet their specific needs while maintaining GEC's core tenets of customer ownership and fleet management principles. You will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders across the business.
This role offers the opportunity to help build something that has never existed before - a unified means of provisioning, configuring, managing, and deploying onto disparate edge compute devices worldwide. You will need to think strategically about long-term solutions while balancing immediate operational needs, making architectural decisions about firmware updates, credential management, and device lifecycle management at scale. Working in a highly collaborative environment, you will tackle challenging and novel situations every day alongside talented Amazon engineers to redefine an industry, while learning continuously and making a positive impact on many people.
Key job responsibilities
A successful engineer in this role:
- is highly analytical. You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.
- is engaged by ambiguity. You're able to explore new problem spaces with unique constraints and thus non-obvious solutions.
- is equally comfortable with networking, operating systems, and automation. A million devices cannot be managed as snowflakes so we automate everything.
You will identify problems and develop solutions. You embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.
You will be a role model for other talented engineers, develop their engineering capabilities, and guide them on making the correct technical decisions.
Key job responsibilities
- You will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you.
- You will partner with multiple Software Development Managers, robotics solutions engineers, Product Managers, Technical Program Managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.
A day in the life
The engineer for this role will:
- Implement new software by designing, coding and launching global edge compute automation systems
- Design software solutions for emerging business use cases
- Partner with SDMs and PMs to gather requirements and define features
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
We own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.
Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.
BASIC QUALIFICATIONS
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
PREFERRED QUALIFICATIONS
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.