Principal Product Manager - Tech, Last Mile Routing, Last Mile Routing

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.

The last mile Routing and Planning tech team is at the heart of our growing logistics network at Amazon. We’re challenged to constantly improve and innovate on our vehicle routing software and tools to better support fast and high-quality delivery to customers. We have among the most complex vehicle routing problems in the industry, including large fleet with diverse capacities, diverse package profiles, and time windowed routing problems. We dispatch thousands of drivers a day to carry millions of packages to our customers.

The last mile routing and planning team is looking for a technically strong, detail oriented Principal Product Manager-Technical with a strong track record of delivering transformational products who can own and deliver the next generation containerization and routing framework for Amazon Logistics.

The Team: How often have you had an opportunity to be a member of a team launching unique customer and driver experiences across the globe? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, think big, leverage high judgment and gut instinct, look around corners, and always obsess over customers.

The Role: You are results oriented and have thrived and succeeded in launching new transformational products under tight deadlines. In addition to product management and technical skills, the role requires a strong operational focus. You will need to constantly look for optimization areas, work with science and tech on implementing the roadmap, track progress and define how we scale; Ability to influence, analytical ability, strong tracking/monitoring capabilities, exceptional communication skills and leadership are essential to success in this role.

The pay-off is high ownership, an ability to deliver results, execute launches with high quality and raise the bar for how we expand our logistics programs. You will interact closely with the business team, the technology team, and the supply chain/operations team to identify/manage critical projects.


Key job responsibilities
- Build a cohesive long-term product vision and both long-term and short-term product strategy/plan across a product or suite of products
- Lead a high performing team of Senior and Principal PMTs to envision ideas to transform the space then execute against them
- Build scalable mechanisms to ingrain product thinking into not only product folks but into the broader set of stakeholders across the organization
- Define new products and drive alignment across multiple business and technical stakeholder teams
- Scope large projects, manage project timelines, and communicate to senior leadership (VP+) on status, risks, and process/product changes
- Create long-term product vision, influence partner teams towards that vision, and determine and build business metrics to help prioritize and drive execution towards the vision
- Collect business and systems requirements from internal and external customers, write specifications, work with software teams to produce project schedules from design to release, and manage the production launch
- Leads and coordinate design & implementation efforts between internal and external tech and business teams to develop optimal planning solutions
- Work with multiple teams to build software that integrates multiple heterogeneous data sources into elegant software platforms to help us build efficient, flexible, and scalable solutions
- Use this intelligence to expose trends and drive decisions for our stakeholders
- Work with business owners to validate assumptions and ask questions to fill in knowledge gaps to ensure that the correct systems are built
- Engage with all types of customers ranging from executives to developers