Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical digital training courses, instructor-led training, and hands-on labs and simulations, that get customers deep into AWS technologies. This role gives the opportunity to learn, teach, and play - all while you are building technical training offerings for our customers.
Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training, and above all, a passion for learning.
Responsibilities (What’s cool this job?):
· You get to play! Dive into AWS technologies and solutions, covering domains such as Generative AI, Machine Learning, Data Analytics, Networking, Security, Migration Strategies and more, to understand the services, and develop effective training for our AWS customers.
· You get to work across AWS teams! Work with our product managers and other technical leaders, and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training.
· You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features.
· Please note this role will require some travel (~5%).
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
• Bachelor degree in either (Computer Science, Mathematics, Information Technology (IT) services or similar technical Bachelor degree) or 4+ yrs. experience relevant to technical training for a technical industry.
• 3+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials.
• 3+ yrs. domain expertise in one or more of the following: AI, Machine Learning, Data Analytics, Networking, Security, Contact Centers, End User Computing (virtual desktop infrastructure), IoT, or General Cloud Technology.
PREFERRED QUALIFICATIONS
• Knowledge and/or hands-on experience with AWS services highly desired.
• Current Cloud Certification (AWS) or other equivalent cloud industry certification.
• 3+ yrs. demonstrated working knowledge of eLearning development tools such as Articulate Storyline/Rise, Adobe Captivate, or Camtasia.
• Ability to write and edit content for the purpose of knowledge transfer and skill development; this includes skill in collaborating with subject matter experts to develop technical content.
• Ability to create graphics, slides, and other visual communications that convey technical concepts.
• Proven experience collaborating with global stakeholders and subject matter experts.
• Ability to apply adult learning principles and incorporate this into curriculum design and development.
• Scripting and coding skills (Examples include but are not limited to: Java (OR) Python (OR) NodeJS (OR) JavaScript (OR) Powershell (OR) Bash).
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.