Nashville

Sub Same Day (SSD) Ops Integration is looking for a Program Manager with a record of delivering results and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the tool development for sub-same day networks capacity management systems, end-to-end flow products and scoping new business programs. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities - Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network - Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost, quality, and expansion goals - Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams - Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities - Developing Amazon best practices for internal operations - Leveraging analytics to support the future state of the business The Program Manager will also demonstrate: - Confidence operating in ambiguous and iterative business space - Attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Ability to work in a fast-paced environment where continuous innovation is desired - Ability to clearly communicate data insights to othersA day in the lifeCandidate should expect to take ownership in managing and delivering on several milestone programs throughout calendar year, meeting and aligning with various stakeholders throughout the life-cycle of their program(s) to ensure entitlement success. Expected to document and share results of programs with internal leadership team, and participate in any associated training, testing, and support of launch programs as needed.About the teamOur Sub-Same Day Program Management team has a track record of innovating on behalf of our customers across multiple focus areas including Safety, Quality, Productivity, and new Products to improve the day to day operations. We insist on the highest standards daily and celebrate our wins/accomplishments throughout the year. We take pride in helping each other and providing resources when applicable to new members of our team and have a robust onboarding experience. We also provide opportunities to take part in improving the culture beyond your onboarding experience.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

As a programmer/analyst on this team you will be responsible for executing technical tasks with our sprint teams. The ideal candidate will have a strong technical background and able to develop code using a modern software language and have a desire to expand their technical capabilities.The ideal candidate must be detail oriented, have strong verbal and written communication skills and strong organizational skills.Key job responsibilities· Software configuration changes· Finding and fixing software bugs· Developing automated unit and integration tests· Assist with QA testing and software launches· Improve operational metrics and alarms on production services· Develop scripts/run queries to deep dive operational issues. Migrating applications to new AWS datacentersAbout the teamThis team will be responsible for migrating applications on AWS from one datacenter to another and supporting large updates across our systems BASIC QUALIFICATIONS•Bachelor's in Computer Science, Mathematics, Management Information Services or related field with 0 - 5 years of experience •Knowledge and ability to learn scripting languages such as SQL, Perl, Python, or Ruby •Ability to learn and write code in C, C++ or Java •Ability to understand functional/technical specifications and analyze data •Strong organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results ...

Amazon is seeking a Project Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon’s Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer’s doorstep.We are looking for an individual who has experience creating scalable solutions to complex engineering problems. In this role, the Project Engineer will be responsible for designing, managing and executing the next generation of delivery station processes, equipment, and operations. This is a unique opportunity to own new innovative projects and mechanisms that will advance the intelligence of our last mile business.Key job responsibilities-Drive complex cross team programs at various stages of lifecycle.-Create transparency and predictability with roadmaps, planning, and partner management-Drive programs to deliver goals on time and exceeding our quality bar-Lead initiatives and complex cross-functional projects or programs in ambiguous and complex problem spaces-Participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs-Manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors-Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and vendor commissioning content and expectations-Work closely with vendors, suppliers and other teams to come up with innovative solutions-Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools-Define projects (scope, delivery, and budget), set objectives, analyze data, drive improvements to metrics, and influence resource allocation-Develop and manage budget and contract documents including RFPs, change order controls, and purchase orders-Support design development efforts for optimal solutions for the North America delivery network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layoutBASIC QUALIFICATIONS- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or another STEM field- 5+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation- 5+ years of experience directly managing and responsible for large material handling or automation projects- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within the Sub Same Day (SSD) program.• These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within Sub-Same Day Fulfillment and Distribution Centers.• These roles require scoping and creating project plans, coordinating and driving execution with vendors, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

The Consumer Recruiting Team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities: • Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates • Updating candidate records and job postings in recruiting systems and confirming new hires • Providing follow-up correspondence to candidates on recruiting status via phone and email • Tracking recruiting activities and providing candidate status in a weekly report • Coordinating the post-interview debrief meetings and providing debrief materials • Identifying opportunities for improving candidate experience and scheduling efficiency • Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

The Operations Technology Supply Chain (OTS-SC) team is seeking an experienced AMER Account Manager to join our growing Supply Chain Solutions (SCS) organization. As a key member of the SCS team, you will be responsible for managing a portfolio of strategic customer accounts and driving customized, data-driven supply chain solutions to meet their evolving needs.The OTS Supply Chain organization plans, sources, makes and delivers the IT equipment necessary to empower Worldwide Amazon Stores operations. Through efficient collaboration with cross-functional teams, we deliver scalable and innovative supply chain solutions that add value and increases customer satisfaction to support forward and reverse technology fulfillment services. We are making investments to transform our supply chain into an automated, resilient, cost-effective IT fulfillment engine enabling our customers to launch programs quicker and adjust to rapid business changes.The SCS team acts as the central hub for managing customer relationships, supply chain services, and process change management across Amazon's global operations. As a Regional Account Manager, you will serve as the primary point of contact and trusted advisor for your assigned customer accounts, leveraging your deep knowledge of supply chain operations, analytics-driven decision making, and strong customer focus to deliver a bar-raising experience.Key job responsibilities• Serve as the designated regional/global solutions primary point of contact for your assigned customer accounts, building trusted, long-lasting partnerships with senior stakeholders• Deeply understand the unique requirements, challenges, and future needs of customers in your assigned regions, using those insights to design high-quality, value-adding supply chain solutions• Coordinate closely with cross-functional internal stakeholders to align resources and prioritize successful outcomes for your diverse customer portfolio• Drive proactive global account management activities to identify new business opportunities, improve performance, and enhance value for your customers• Regularly meet with your regional account management team to share best practices, provide coaching and mentoring, and ensure consistent, exceptional customer experiences• Implement clear service performance metrics and closely monitor the engagement and services development of assigned accounts to deliver world-class supply chain services• Facilitate regular internal customer and impacted stakeholder meetings and develop customized data dashboards to align supply chain service capabilities with your customers' business operations, interactions, and growth strategies• Plan and execute continuous improvement solutions to support your high-spend, complex customer accounts, ensuring proper processes, workback schedules, and guidelines are in place• Communicate performance metrics and KPIs (e.g., OTIF, deliverable percentage, inventory levels) to OTS and customer leadership• Coordinate inventory procurement, prioritization, and delivery timelines to meet customer commitments for IT infrastructure and end-user equipment ordersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 2+ years of supply chain experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree- • Excellent communication, stakeholder management, and cross-functional collaboration skills ...

Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio. We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist. In this role, you will be responsible for resolving transportation-related cases submitted by our carrier partners, primarily focused on onboarding new carrier partners into Amazon’s transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results. Key job responsibilities Key job responsibilities:• Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time• Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues• Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes• Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines• Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process • Escalate complex issues to relevant stakeholdersBASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! re:Cycle Reverse Logistics is looking for a talented, driven, and analytically focused Business Analyst in support of our Reverse Logistics (RL) program. As a Reverse Logistics Business Analyst you will be responsible for developing metrics, dashboards and automatic solutions to support multiple initiatives within our global network focused on sustainability and recovery. Dashboard creation will support daily operations, track KPIs, and provide holistic performance measurements to be shared with internal and external stakeholders. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using metrics to drive accountability and process improvements. To achieve this you will need to partner with the multiple project leads to align on business needs in order to continuously optimize our end-to-end supply chain.Key job responsibilitiesWorking on a diverse project portfolio supporting Sustainability and recovery initiatives and strategy.Cross-functional collaboration across multiple business teams, Operations, Commercials, Program Management and Finance leadership.Coordination of global analytic roll-ups in support of project work and reporting as needed.Create new pipelines for automation, reporting & analytic opportunities by analyzing and understanding key processes.Document writing and presentations on key initiatives used to influence necessary business actions benefiting the RL Network.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree - 3+ years of business analyst, data analyst or similar role experience- 3+ years experience with data visualization using Tableau, Quicksight, or similar tools- Minimum 2+ years experience with SQL ...

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Amazon Corporate Security (ACS) manages all aspects of physical security at Amazon Corporate locations and is a leader in security management, policy, and best practices. ACS is looking for a new team member who embodies the Amazon Leadership Principles of Customer Obsession and Deliver Results, to join our team as the Regional Security Technology Help Desk Lead.You will join a team of security professionals who are responsible for managing Amazon’s Corporate Security programs worldwide. The high-visibility position will report to the Global Security Help Desk Lead. This security professional will be responsible for delivering ACS’s promise of a safe and secure work environment for all Amazonians by ensuring our vast ecosystem of connected security devices remains functionally available and accurately programmed. You will be responsible for managing a regional team of help desk professionals who are collectively responsible for the intake of reported device issues and programming requests, triage of those requests, execution of response run books, and engagement of external vendors where necessary.You will be responsible for developing tactical relationships with internal stakeholders such as Global Real Estate and Facilities, IT, and Corporate Security, as well as external stakeholders including security vendors to execute a unique and exciting help desk program. You will be expected to leverage these relationships to execute responses to issues both routine and unique, and develop processes to efficiently respond to recurring issues.Key job responsibilities- Manage a regional team of help desk professionals located across time zones responsible for responding to security device break/fix issues, preventative maintenance, and system programming updates for over 100,000 connected security devices.- Manage the regional vendor responsible for providing staffing for the Global Help Desk, through monthly and quarterly business reviews and ad-hoc communications as needed.- Serve as the primary escalation point for regional device issues, responsible for communicating to internal and external stakeholders on the status of resolution to those issues.- Ensure the accurate execution of help desk response run books, and provide insights into the ongoing development and evolution of those run books over time.- Assist in the development of strategies to help reduce overall issue intake, response, and resolution times while improving device programming accuracy.- Provide insights to other ACS teams that will help inform design standards, construction means and methods, and software development that may be used to automate routine tasks.A day in the lifeA typical day for this fast-paced role will involve ensuring the success of the regional help desk team and the accurate execution of run books. You may assist with complex device issues or outages, or engage other stakeholders when necessary. You will serve as a key escalation point for regional customer issues, and will be responsible for communicating to those customers clearly and transparently. You will oversee the performance of the regional help desk staffing provider, routinely reviewing work products and providing feedback through regular business reviews. You will provide strategic insights that may influence the structure of vendor contracts.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-5+ years of program or project management experience-Experience using data and metrics to determine and drive improvements-Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support DSP's with their Delivery Associate (DA) staffing. As a Business Analyst in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.*Travel may be required once a quarter.Key job responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards- Translate data into actionable insights- Identify processes to automate and scale ad-hoc requests and analyses- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs- Work within time constraints to meet critical business needsAbout the teamBASIC QUALIFICATIONS- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Join Amazon's Global Logistics team as a Senior Business Intelligence Engineer and help shape the future of our cross-border logistics capabilities. You'll lead the development of cutting-edge analytical solutions and data automations that optimize the speed, cost, and reliability of global import shipments. This role offers a unique opportunity to work with a diverse, international team and make a significant impact on Amazon's worldwide operations.Key job responsibilities- Design and develop scalable data warehouse solutions and pipelines- Create complex data processing jobs using advanced technologies- Collaborate with stakeholders to understand business needs and deliver insights- Lead business intelligence initiatives for North American operations- Provide technical guidance and influence decision-making within the teamA day in the lifeAs a Senior Business Intelligence Engineer, you'll start your day by checking in with your team across different time zones. You might begin working on a new data pipeline to improve visibility into import shipment delays, collaborating with data engineers to optimize the solution. Later, you could meet with business stakeholders to present your latest analysis on cost-saving opportunities in the logistics network. Throughout the day, you'll be problem-solving, coding, and mentoring junior team members, all while keeping an eye on the broader impact of your work on Amazon's global logistics operations.About the teamThe Global Logistics Analytics team is dedicated to delivering trusted, accessible, and actionable data insights that drive business decisions. We manage a wide range of reporting and analytical products across European and North American operations. Our mission is to enhance the speed, cost-efficiency, and reliability of global import shipments through data-driven strategies. We're a fast-paced, innovative team that values continuous learning and evolution in the rapidly changing world of global logistics.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

As a WWRGD - Industrial Grocery Team Construction Manager, you are responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution of fulfillment centers, industrial kitchens, and multi-use development projects. Key job responsibilities• Manage multiple projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.• Establish and maintain project schedules and budgets, responsible for overall project delivery including all FF&E and construction.• Responsible for on-site supervision during the construction process to include management of General Contractors, and Owner vendors.• Deliver projects on time and on budget.• Participate in the design development process to collaborate and value engineer construction methods to reduce time and cost.• Manage change order negotiations and contract compliance.• Serve as the liaison to developer/landlord reps to coordinate building envelope delivery.• Manage and adhere to AIA contract documentation process.• Establish effective relationships along with an understanding of municipalities and permit processes.• Lead job site meetings, produce minutes and strive for a collaborative team environment.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree ...

Amazon Business is one of Amazon’s fastest growing new initiatives, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. We are obsessed with our customers and in Customer Service, we make their experience delightful. We identify and drive business centric solutions by solving complex technical problems with ingenuity and simplicity, always seeking automation. We’re making history and the good news is that we’ve only just begun!We are a global team, supporting multiple regions and languages while still having loads of fun! In Amazon Business Customer Service, our vision is to “revolutionize support so customers can focus on their businesses". Our Content and Localization team supports product launches by creating content that answers customers' questions, that provides and promotes self-serve solutions, and that empowers Customer Service Associates to solve customers' contacts. The team creates smart content which is suitable for a global content readiness experience. In addition, the team owns initiatives to constantly improve our content, measure impact, and automate processes.Our team operates on a global scope basis, and the Content Developer will keep global alignment and parity at heart as they support global launches. As a Senior Content Developer, you will follow our content governance to create clear and concise information that will help our internal and external customers, drive self-service and improve the overall Amazon Business experience. Given the transformational role that AI will continue to play in the customer service space, you’ll thrive if you are someone with technical and strategic experience in building content to feed AI strategies.In this role, you’ll collaborate with other writers, content developers and internal business partners (such as program managers, product managers, customer experience, and software development engineers) to develop high-quality content, optimized for re-use, accessibility, and localization. You will apply strong project and stakeholder management, gather requirements, navigate ambiguities, analyze gaps and manage competing priorities. You need to be strong at setting expectations and timelines, and you need to be able to operate independently while following our global processes, guidelines, and criteria. Key job responsibilities•Create concise and direct content that enables customers and customer support associates to solve problems•Build and leverage strong relationships with multiple stakeholders to deliver complex, global projects•Create and maintain smart content in Content Management tools using DITA attributes, in a way that's scalable and easy to localize•Manage outsourced translation projects using computer assisted tools•Respond to time-critical requests and advocate for the right content solutions•Strong bias for action and the ability to prioritize and meet deadlines•Take ownership of strategic initiatives that influence the outcome of organizational goalsA day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”BASIC QUALIFICATIONS- 2+ years of program or project management experience- 2+ years of defining and executing against program timeline & requirements experience- Speak, write, and read fluently in English- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proficiency in Content Management Systems (preferable SDL package – XmetaL, Webclient, Publication Manager, Webclient) and DITA is required ...

Amazon Engineering Services is looking for a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Cost Manager that can provide cost management support directly contributing to growing Amazon’s customer fulfillment network. As a Cost Manager, you will be responsible for budget benchmarking controls over Customer Fulfillment Business Units, including developing and maintaining a building cost database, providing centralised cost support to procurement and project team negotiations and forecasting future cost indexations for funding needs. You will have ownership and responsibility over benchmarking of multi-billion dollar Amazon Fulfillment Operations expansions within North America.As a Cost Manager (CM) you will manage and support one or multiple of Amazon’s business units: Global Customer Fulfillment, Global Air Program, Global Specialty Fulfillment, Amazon Logistics, Pharmacy, Merch by Amazon, Sort Center Network, and Initiatives.Key attributes of a successful CM for this role include excellent written and verbal communication, ability to learn and be curious, and strong financial acumen. Candidate must be highly motivated and effective within distributed teams.Key job responsibilities- Ownership and responsibility over budget benchmarking controls of multi-billion dollar Amazon fulfillment Operations expansions within North America.- Provide tactical and strategic cost support for negotiations by Procurement and Project Teams.- Develop monthly/quarterly status updates to VP level leadership.- Partner and contribute across all functions within Customer Fulfillment and will actively manage multiple stakeholders including Finance, Startup, Real Estate, Procurement and Construction.- Ensure the accuracy of benchmarking data remains within established and globally approved parameters.- Maintain accurate records of cost indexation and own the forecast of future cost impacts in locations across North America- Manage internal teams and build processes and tools to enable scalable and flexible operations, including a new cost benchmarking database.- Retrieve and analyze data using Excel, SQL or other data management systems.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be the trusted finance partner for fulfillment centers supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Success in Role:You know your business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to deep dive and make recommendations and influence leaders. You formulate how to deliver improvements and execute across all fulfillment centers. You play an active role in recruiting and coaching others – on your team or other teams. You understand controllership and are working to increase your knowledge here.Key job responsibilitiesBusiness Finance Support:- Use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.- Provide analysis and recommendations to business leaders to support operational and growth business decisions and action plans.- Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.Controllership:- Own the financial reporting for a business area and may supervise or teach others in areas of financial reporting.- Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- Develop and execute data analysis processes that are scalable and auditable.Communication:- Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.- Create effective business partnership with Site Leaders, manage competing priorities, and provide guidance during unexpected events.Team Leadership:- Take part in hiring, developing, and mentoring activities while you seek value, and leverage diverse perspectives.A day in the lifeNo day in Operations is ever the same! As a Senior Financial Analyst in the NACF team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Ops and Support teams to help make Amazon the Earth’s Best Employer: Production meetings, labor planning, business reviews and data driven analysis will encompass your days. You may even get to pack a box or two!Some travel will be required as part of this role.About the teamThis role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, Procurement, Accounting, HR and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.BASIC QUALIFICATIONS- 3+ years of Accounts Receivable or Account Payable experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 3+ years of tax, finance or a related analytical field experience ...

Do you want to become a leader helping to support our fast growing fulfillment center networks? Would you enjoy tackling problems that have never been solved before in a fast paced start-up environment? If you answered “yes,” then working in our growing Launch Finance team is the right place for you.The Launch Finance team is an organization that supports Launch Operations and is a part of the wider Infrastructure Finance team that supports Real Estate, Design & Construction, Procurement, and Engineering within the Fulfillment Center network. We are responsible for all financial and operations planning for Fulfillment Center Launches, drive standardization for financial reporting for new Launches, drive cost-out initiatives together with the business teams, and create key management information dashboards for our business partners.The Senior Financial Analyst role will have the opportunity to work with Finance professionals, as well as work closely with a cross functional team supporting new launches. Persons in this role have advancement opportunities to support multiple businesses, lead programs, and manage local, regional, or global teams.The successful candidate has demonstrated the ability to work with internal business partners and will enjoy the challenges and rewards of working in a fast-growing organization. The role is broad in scope and will require an individual who is motivated to make an impact. Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. - Uses financial systems and advanced MSExcel functions to work with large data sets. - Outputs plans, forecasts, budgets, and consolidations. - Creates effective business partnerships, manages competing priorities, and provides guidance based on data analysis during unexpected events - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. - Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Seeks and leverages diverse perspectives in all activities. Identifies opportunities to resolve defects proactively. - Improves, scales, or simplifies finance tools across teams and organizations. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

Global RME Finance is seeking a Senior Financial Analyst to join its Central Finance team. This opportunity is ideal for a finance professional who enjoys optimizing operational excellence through a strategic lens to mitigate future risk. RME Senior Financial Analysts share ownership over all things cost when it comes to providing network FP&A support (MEC, Controllership and Operational Planning Cycles) and strategic cost out validation and tracking for the Global RME Central team. The ability to learn and be curious while working through ambiguity in order to think big while inventing and simplifying for process improvement is mission critical. The successful candidate will be strategic, analytical, and have the demonstrated ability to effectively manage the finances of a large organization.Key job responsibilities- Perform financial reporting, ad-hoc business analyses and financial modeling.- Work cross-functionally with business partners to determine opportunities for cost reduction.- Contribute to business decisions by providing insightful analysis and methodical consideration for the end-to-end impact to systems, financial controls and ongoing support requirements.- Identify opportunities and drive automation in existing manual process.- Facilitate financial review meetings with cross functional teams and work with business managers to ensure effective finance and cost management.- Manage the annual financial planning & analysis and quarterly budgeting exercise accurately, completely and in a timely basis.- Develop ad hoc business analysis and present recommendations to senior management on strategic decisions and planned future initiatives.- Facilitate the Business reviews with data analysis and follow through with business leaders on actionable items.- Leveraging internal systems to deep dive financial and productivity results to drive action (QuickSight, PowerBI, SQL, PAX, Cognos, CAMP).A day in the lifeThe successful candidate will demonstrate the following abilities: they influence business owners, effectively lead meetings with senior leaders, support thoughtful decision-making through data, and adapt to a rapidly-evolving environment. This individual will also play a key role in decision making and developing financial insights as part of monthly and quarterly business reviews. This individual is able to drive network scale initiatives, enforce standard work, review and action purchase requests, develop and lead cost business reviews, and provide ad-hoc analysis on large or ambiguous tasks.About the teamThe team supports the Global RME Central Team, along with NA, EU and ROW field RME across NACF, ATS and GDS. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of finance or a related analytical field experience ...

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. We are growing and getting to lead people every single day.As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Surface Transportation is seeking an experienced and highly motivated Senior Financial Analyst to join its Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders. Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps - Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them. - Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.People- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.About the teamNACF Finance is broken up into Network Teams and Central Teams.NACF Finance Network Teams:- Amazon Robotics Sortable (ARS): ARSs are highly-productive FCs where the items are stored in AR Pods moved by robots to the associate's position, hence the associate does not need to walk to pick the product. The primary functions of an ARS is to receive the items, stow and then pick them from the robotic floor where they are stored and pack them to ship.- Traditional Sortable, Soft Lines (TSSL): TSSL is a type of fulfillment center that handles certain types of products, such as traditional sortables (books, CDs, etc), soft lines (apparel and shoes), custom merchandise, and dangerous goods.- Traditional Non-Sortable (TNS): A TNS FC focuses on items larger than a yellow tote but does not require special handling. Non-Sorts generally have less automation due to larger product. They have lower volume and less people but more variability in product and processes.- Reverse Logistics (ReLo): ReLo teams manage the systems and flow of goods which travel in the opposite direction of typical fulfillment. These systems complete the customer retail experience and capture/recover value by finding the most optimal disposal opportunity.- Inbound Cross Dock (IXD): A second distribution tier where Amazon aggregates demand to a subset of facilities that receive the products on behalf of Amazon FCs – lowering downstream handling costs – and can distribute to individual FCs at a unit-level, ensuring network-wide inventory distribution even for products for which Amazon only wishes to order a single carton.NACF Finance Central Teams:- These teams include variable cost and financial planning & analysis (VFP&A), which deliver financial reporting of operational performance to equip operations to achieve financial targets for the US Customer Fulfillment (USCF) Network, the finance and accounting central team (FACT), which focus on fixed cost planning, actuals analysis and reporting, and fixed cost controllership for NACF, and the capacity finance team, which strategically positions capital investments in a manner that maximizes long term value for Amazon.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...