Nashville

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our NACF (North American Customer Fulfillment) WHS (Workplace Health and Safety) team in Nashville, TN.The candidate will be comfortable in a fast-paced, goal-focused environment, while maintaining flexibility, and the ability to multi-task. This role requires attention to detail, understanding business priorities, organizational skills, meeting tight deadlines, juggling multiple critical requests, proactively anticipating needs, and driving improvements.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. *This role is open to multiple Amazon corporate offices.*BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking to seek support for (1) Director on the On-Road Staffing team in Nashville, Tennessee.Our team is a fast-growing organization within the supply chain ecosystem. We support multiple business lines, in more than three geographies, and over 4k Delivery Service Partners (DSPs) with their planning, hiring, and staffing needs. We are making history within the Last Mile space and have a horizon of growth ahead.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilitiesManage complex calendar and scheduling to support teams in multiple locationsManage domestic and international travelManage expense report coordination and submissionOrganize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events)Ensure the timely completion of critical tasks and follow up on incomplete matters.- Ensure the timely completion of critical tasks and follow up on pending matters. as a liaison for direct reportsWork closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organizationHelp to develop & maintain new mechanisms within the teamBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Do you have a knack for parsing out complex business problems and stitching various inputs together into a comprehensive narrative that serve as the backbone for large-scale events? Are you creative in your approach to finding new and exciting ways to share content and information?Key job responsibilities- A natural storyteller with excellent writing skills - Comfortable moving between ground level and the 50,000 ft view, ingesting a large amount of siloed information and translating it into a digestible, customer obsessed content plan- Experience building a cohesive content program from scratch and shepherding it from ideation to execution. This includes leveraging data and anecdotes to build compelling and relevant content inputs, pitching the plan for approval to senior leaders, providing direction and feedback on presentations at various stages, and ensuring event themes are threaded across various presentations - Work closely with speakers to help craft their scripts based on specific event goals/messages- A creative mind who likes bringing new ideas to existing projects and isn’t afraid to get their hands dirty and execute - Comfortable getting deep into a business line to understand wins, pain points, and opportunities that inform the overall content strategy and individual remarks. A day in the lifeThe Transportation Partner Experience (TPX) team supports a large portfolio of internal and partner events ranging from 50-4,000 attendees. As a content strategist for TPX, you’ll conceptualize and build content experiences that educate, motivate, and connect our audience to one another and to Amazon. This individual will own the end-to-end development and execution of an event content strategy. During the ideation phase, the strategist works across business lines to understand the core narratives and investments that ladder back to macro themes. The content strategy for each event is brought together in a comprehensive plan showcasing the overall run of show, individual story lines for each speaker, and all-encompassing content messages. This document becomes the playbook for team members and speakers to operate from. As content shifts from ideation to execution, this individual remains an active participant, working closely with speakers and their teams developing content and scripts, providing feedback throughout the content creation process. Feedback should be crisp, concise, and aid teams in ensuringpresentations are at the right altitude, bring life to underlying narratives, are engaging, and thread back to other presentations/event touch points for a holistic story. About the teamThe Transportation Partner Experience team builds innovative and engaging community-focused products for internal and external Amazon partners, including the Delivery Service Partner community. Small business are critical to many aspects of Amazon’s ecosystem and TPX helps these partners be successful by building communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who work in harmony with us to improve delivery flexibility, speed and reliability for our customers. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Do you like creating dynamic and interactive experiences that bring people together to solve problems, skill build, or learn more about a specific topic? Do you have a knack for breaking down complex business problems into easy to consume workshops or breakouts? Are you creative in your approach to finding new and exciting ways to share content and information?Key job responsibilities- A natural storyteller with excellent writing skills - Comfortable taking macro messages and narratives and breaking them down into smaller, digestible topics.- Experience building a cohesive content program from scratch and shepherding it from ideation to execution. - Work closely with speakers to help craft their talks and presentations based on specific event goals/messages- A creative mind who likes bringing new ideas to existing projects and pushing teams to try new things.- Comfortable getting deep into a business line to understand wins, pain points, and opportunities that inform the overall content strategy and individual remarks. A day in the lifeThe Transportation Partner Experience (TPX) team supports a large portfolio of internal and partner events ranging from 50-4,000 attendees. As a content strategist for TPX, you’ll build online and offline content experiences that educate, motivate, and connect our audience to one another and to Amazon. This individual will own the end-to-end development and execution of the event content strategy. During the ideation phase, the strategist will work across business lines to understand the core narratives and any announcements that ladder back to the macro themes. The content strategy for each event will be brought together in a comprehensive plan showcasing the overall run of show, individual story lines for each speaker, and all-encompassing content messages. This document becomes the playbook for team members and speakers to operate from. As content shifts from ideation to execution, this individual remains an active participant, working closely with speakers and their teams developing content and scripts, providing feedback throughout the content creation process. Feedback should be crisp, concise, and aid teams in ensuringpresentations are at the right altitude, bring life to underlying narratives, are engaging, and thread back to other presentations/event touch points for a holistic story. About the teamThe Transportation Partner Experience team builds innovative and engaging community-focused products for internal and external Amazon partners, including the Delivery Service Partner Program. Small business are critical to many aspects of Amazon’s ecosystem and TPX helps these partners be successful by building communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who work in harmony with us to improve delivery flexibility, speed and reliability for our customers. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

Who we are:Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Career Opportunities:Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.Team Exposure/Scope:It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.Success in this role:We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.- Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.- You create effective business partnership, manage competing priorities, and provide guidance during unexpected events.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.- You solve complex problems effecting company wide strategic decision-making, lead through ambiguity, identify high priority work to maximize results for key stakeholders, design and implement new financial reporting/modeling, and find creative solutions utilizing large scale data mining tools.People- You take part in hiring and developing activities and mentor new team members.- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You can articulate complex finance issues to non-Finance partners.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.About the teamNACF Finance is broken up into Network Teams and Central Teams.NACF Finance Network Teams:- Amazon Robotics Sortable (ARS): ARSs are highly-productive FCs where the items are stored in AR Pods moved by robots to the associate's position, hence the associate does not need to walk to pick the product. The primary functions of an ARS is to receive the items, stow and then pick them from the robotic floor where they are stored and pack them to ship.- Traditional Sortable, Soft Lines (TSSL): TSSL is a type of fulfillment center that handles certain types of products, such as traditional sortables (books, CDs, etc), soft lines (apparel and shoes), custom merchandise, and dangerous goods.- Traditional Non-Sortable (TNS): A TNS FC focuses on items larger than a yellow tote (18"x14"x8") but does not require special handling. Non-Sorts generally have less automation due to larger product. They have lower volume and less people but more variability in product and processes.- Reverse Logistics (ReLo): ReLo teams manage the systems and flow of goods which travel in the opposite direction of typical fulfillment. These systems complete the customer retail experience and capture/recover value by finding the most optimal disposal opportunity.- Inbound Cross Dock (IXD): A second distribution tier where Amazon aggregates demand to a subset of facilities that receive the products on behalf of Amazon FCs – lowering downstream handling costs – and can distribute to individual FCs at a unit-level, ensuring network-wide inventory distribution even for products for which Amazon only wishes to order a single carton.NACF Finance Central Teams:- These teams include variable cost and financial planning & analysis (VFP&A), which deliver financial reporting of operational performance to equip operations to achieve financial targets for the US Customer Fulfillment (USCF) Network, the finance and accounting central team (FACT), which focus on fixed cost planning, actuals analysis and reporting, and fixed cost controllership for NACF, and the capacity finance team, which strategically positions capital investments in a manner that maximizes long term value for Amazon.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting or related field ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon’s growing transportation fleet. The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets. This is an hourly position sitting in either Nashville, TN or Tempe, AZ. Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets. This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently. Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child. Key job responsibilities - Interact with carriers/customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience - Plan and conduct investigation to determine liability, bodily injury, and damages - Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome. - Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. - Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.). - Utilize and navigate various internal and external websites and tools to file and manage claims - Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool - Work with TEM team members to help identify carrier caused accidents that negatively impact AZNG asset health and availability - Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. - Evaluate the financial value of the equipment loss. - Schedule and coordinate asset repairs with ATS preferred maintenance vendors - Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).A day in the lifeFleet Claims Specialist are part of the ATS Fleet team and will report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. He or she will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization.About the teamMiddle Mile Property Damage (MMPD) investigators operate with minimal oversight, international scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on personal discretion.BASIC QUALIFICATIONS- High school or equivalent- Experience in a professional field or military- Intimate knowledge of US DOT/FMCSA regulations- 1+ years of claims experience- 1+ years of professional writing experience ...

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.The team is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.We are seeking a talented Front End Engineers to build intuitive and responsive user interfaces that help visualize and manage Amazon's critical systems. Our team develops modern web applications that provide real-time insights into service communications, network traffic, and event correlation across Amazon's fulfillment services. As part of this dynamic and forward-thinking team, you'll have the opportunity to work on greenfield programs while collaborating with customers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.To be successful in this role, you should be excited about learning every day and delighting customers by solving problems that impact order fulfillment. You are passionate about creating maintainable, high quality software with robust automated testing that is built and deployed through continuous delivery (CD). You are intrinsically driven to ship on time with high quality because you know your work means Amazon delivers customer orders on time, every time.Key job responsibilities* Design and implement responsive, performant web applications using React, TypeScript, and modern frontend frameworks* Create reusable UI components and data visualization solutions that scale* Work with backend teams to design and consume REST/GraphQL APIs* Build accessible interfaces following Amazon's design systems* Implement automated testing using Jest, React Testing Library, and Cypress* Optimize frontend performance and application loading times* Collaborate with UX designers and backend engineers* Participate in code reviews and technical design discussions* Drive frontend architecture decisions and best practicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamIf you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Workforce StaffingThe Workforce Staffing Candidate Attraction team is a skilled, customer-obsessed, recruiting team that owns candidate sourcing across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for an exceptional Implementation Lead to drive the execution and delivery of key projects and programs for this fast-paced team.The Workforce Staffing (WFS) Candidate Attraction team is seeking an L5 Implementation Lead to support the implementation of programs for the Candidate Attraction team. In this role, the Implementation Lead will be responsible for implementing and managing programs and projects for the Candidate Attraction team. The Implementation Lead will provide strong project management skills to drive the execution of Candidate Attraction recruiting events and programs, demonstrate excellent communication and organizational skills to support the Business Operations team, support the Weekly Business Reviews (WBR) audits and analyses for the team, produce Standard Operating Procedures and reports for leadership, and coordinate meetings for the team while managing the collection and coordination of documents and projects.Key job responsibilitiesThe key skills and abilities for this role include consulting with cross-functional stakeholders, facilitation of meetings and programs, influencing without authority, strong communication skills, analysis, risk evaluation, problem-solving, and high judgment with the ability to use data to make decisions. The ideal candidate will have a track record of successful project management in a high-volume, fast-paced environment. The Implementation Lead will need to be adept at juggling multiple priorities, comfortable with ambiguity, and skilled at influencing stakeholders at all levels. Strong analytical and problem-solving abilities are a must, as is proficiency with project management tools.BASIC QUALIFICATIONS- Bachelor's degree, or 3+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- Capable of managing multiple projects and events (incl. budgets) with meticulous attention to detail and organization- Excellence time management skills, with keen ability to deliver results and meet deadlines- Thrives in ambiguity, demonstrating excellent adaptability and problem-solving skills- Strong analytical skills and ability to translate metrics, research, and trends into strategy and improvement opportunities.- Influences others without direct authority to achieve solutions to meet organization’s objectives, and is proactive in providing solutions, resolving issues and overcoming hurdles to results.- Excellent communication and interpersonal skills. ...

NASC Engineering is searching for an innovative and solutions-oriented engineering project leader to lead initiative of developing and delivering next generation, world-class sortation and transportation systems. This position will have an impact on both design and process design engineering for the NASC.If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using technologies to develop sortation and logistics systems in the multi-national juggernaut that is Amazon has your attention, then keep reading.Are you an innovative leader that wants to design the next generation of world-class sortation centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our sortation and distribution systems. Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch along with ownership of Process Designs end to end complimenting each Design.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.Key job responsibilities• Coordinate design and innovation efforts to develop optimal solutions for the sortation and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations.• Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time.• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline), Operations, or a related field and at least 3 years of progressively responsible experience in the specialty.• Experience with automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.• Experience with process design based on Lean Principles.• Experience in Capital project management• Experience with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is open to hiring candidates from the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, ILBASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Join Amazon’s commitment to Customer Obsession by working with Amazon Surface Transportation, supporting all Middle Mile ground and yard operations across the Amazon network! Join Amazon's Launch Execution, Adoption, and Facilities (LEAF) team in our mission to revolutionize Middle Mile yard operations. We're seeking an Infrastructure Escalation Specialist to support our Fleet Infrastructure across the country.delivered as quickly, accurately, and cost effectively as possible.The ideal candidate is detail-oriented and capable of managing strategic vendor relationships while analyzing invoice and purchasing patterns to inform critical decisions in infrastructure and fuel industries. Key job responsibilities• Support nationwide transportation network in a safe, customer-focused manner• Develop and design solutions to difficult problems• Manage outside contractors and vendors• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and distribution goals• Ensure that all programs and procedures are followed, answering incident ticket escalations from 3rd Party companiesAbout the team• The Launch Execution, Adoption, and Facilities (LEAF) team provides crucial infrastructure services (fleet and fuel) for multiple Amazon transportation business units, both internally and externally.BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- 1+ years of working with computers and Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Travel up to 15% of the time- 1+ years of experience in project, construction, or customer-service facing role ...

Are you an innovative engineer that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the idea of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will partner with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll continue engaging with that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS•Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience•2+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related•Experience must involve ownership/management of engineering design projects involving Material Handling Equipment (MHE)• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware • Provide on-call support for high severity incidents and act as an escalation point of contact for team • Assist with activities to triage and escalate system or network outages to reduce downtime• Understand and execute change management activities in a high availability environment• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value• Effectively manage and oversee IT asset inventories• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutionsA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:• Medical, Dental, and Vision Coverage• Maternity and Parental Leave Options• Paid Time Off (PTO)• 401(k) PlanLearn more about our benefits HEREAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- Excellent customer facing skills- 2+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux- 2+ years of experience with client, server, and network services DNS, DHCP, OSI Model and TCP/IP- 2+ years of experience troubleshooting in a multi-user high availability environment- 2+ years of experience with PC repair, troubleshooting, deployment and liquidation- Occasional travel required based on needs of the business ...

The Learning and Development (L&D) Specialist partners with stakeholders to identify learning needs, develop comprehensive training strategies, and implement effective learning programs that drive business impact through various delivery methods. They will analyze data to measure program effectiveness, and continuously optimize learning solutions while building strong relationships with business leaders and cross-functional teams across the organization.Key job responsibilitiesThe responsibilities include but are not limited to building short- and long-term learning strategies, building awareness of L&D offerings, communicating program improvements and updates, conducting needs analysis, collaborating with stakeholders and business leaders, and working with instructional designers and subject matter experts to develop or modify programs that impact our business. The L&D Specialist will need to build working relationships with leaders and key stakeholder groups both face to face (or virtually) and across geographies. The candidates in this role are expected to continually listen to customers, dive deep to understand the learning needs, use data and insights into the business to identify learning methods, materials or technology that will enhance the learning experience.A day in the lifeAs an experienced Learning & Development professional, you lead comprehensive learning initiatives from initial needs assessment through implementation. You will build e-learning assets that impact both straightforward and complex organizational challenges. You can maintain an optimal balance between time, quality, and resources by using an approach that involves continuous measurement of program effectiveness. You ensure content remains relevant and engaging, while maintaining clear communication with cross-functional partners as an owner for our live events support, content health, FAQ health, translations, and content design.About the teamThe Relay Education and Events (R2E) designs training and events that help 3rd party carriers work more effectively with the Relay Network. BASIC QUALIFICATIONS• Bachelors degree in any domain or equivalent work experience• Preferred certifications in Training / Learning and Development• Experience in a Learning and Development role (assessing learning gaps, designing and developing solutions, and evaluating the effectiveness of learning programs)• Experience analyzing and translating data into informative reports and visuals• Experience with people development, coaching, and L&D frameworks• Experience with multi-calendar management in multiple time zones, meeting coordination, travel coordination, and event planning• Proven results managing projects or coordinating events, including goal tracking, reporting, budgeting, contract submissions, PO and invoice processing, and process improvement• Experience building and maintaining relationships with vendors, stakeholders, and attendees• Advanced skills in Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, Word) ...

The Americas Deliver Service Partner (DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders.The DSP Shared Services team (DSS) is the backbone of the NA DSP organization and it is their work streams that enable the scale of the program. Account Manager in DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations. The DSS Manager role will manage a team of 7 Account Managers who support request that help keep the DSP day to day business operations running and can range from invoice inquires, administrative support of systems and onboarding, as well as fleet allocation concerns. This role will be directly responsible for team metric goals, building out streamline processes and helping manage escalations. DSS was created to help DSPs and Business Coaches to scale, you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and become subject-matter experts in a number of different fields. Key job responsibilities- Managing a team of 7+ Account Manager- Maintaining and improving KPIs against team goals- Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.- Scaling DSP learning through module creation and in person facilitation.- Support DSP intake process, solving simple and complex issues from a variety of topics.- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Communicating with customers through various channels and responding promptly to inquiries.- Maintain customer records by updating account information within Salesforce.- Developing long-term solutions using field experience and data-driven assumptionsA day in the lifeAs Manager in DSP Shared Services, you will be responsible for specific tasks or work streams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross functionally to build solutions to improve efficiency and reduce manual errors of standard work. You’ll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through your Account Manager team.About the teamAt Amazon, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Experience managing large teams- 5+ years of Account Management or Sales experience- Experience analyzing data and best practices to assess performance drivers- Be able to travel up to 10% to assigned stations and to conduct training and lift up to 10lbs while at station ...

Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Enterprise Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.Key job responsibilitiesContinual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededDevelop performance metrics to assist with driving business results.Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we useUnderstand the business impact of the trends and make decisions that make sense based on available data.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performedAuthor and present weekly findings and the variances to goals, and present these finding in a review forum.Propose improvements to our optimization software and other tools for ease of use as well as efficacy.BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Freight is looking for an entrepreneurial minded leader to join our growing start up business as a Manager, Enterprise Freight Operations. The Manager, Enterprise Freight Operations will have experience working in ambiguous environments, knowledge in written and verbal communication skills, experience and success with building, growing, and leading high performing teams capable of defining new processes and ways of operating, and will be able to interface with Senior Leaders at Fortune companies. In this role, you will be responsible for building and leading a team, overseeing daily operational functions for Amazon Freight’s Enterprise customers, including load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and building a world-class operations team. The position will partner with sales counterparts to identify our Customer’s needs and build processes that give our team a clear path on how to execute to those expectations. The Manager, Enterprise Freight Operations role will partner closely with the Account Management team and routinely communicate and collaborate with stakeholder teams across the Amazon Freight organization to deliver best-in-class experiences for our customers. This team is in the early stages of developing much of the technology we need to scale and will require knowledge in complex problem solving and process definition in order to implement processes that enable us to meet our Customer’s needs. If you are excited about building a new business, leading a team to deliver best in class service, and influencing how we built scalable technology solutions then this role may be for you.Key job responsibilities- Build and lead a team to oversee day-to-day operations for key enterprise customer accounts, including load planning, shipment tracking, and disruption management- Partner with sales counterparts to influence the book of business they build and define solutions that meet our Customer’s needs while ensuring your team has a path to successfully operate them- Partner with and influence operations leaders at enterprise Customers to implement changes to improve operational outcomes that drive efficiency gains or reduce disruptions/defects- Assign loads and plan, route, and monitor freight movement to provide on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road- Proactively communicate relevant updates to customers and/or internal teams as needed- Investigate, provide solutions, and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight without always having defined pathways to resolve- Conduct analysis on operational processes to make recommendations for continuous improvement, determine and measure KPIs, and create, maintain and present customer specific reporting through quarterly face-to-face interactions- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation levelBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- Experience defining program requirements and using data and metrics to determine improvements- 2+ years of supply chain experience- 5+ Years of Customer Relationship Management:- Manage customer interactions and relationships to improve satisfaction and loyalty. Includes developing and executing customer engagement strategies; tracking interactions; analyzing feedback; and using Salesforce and other tools. ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. The Operations Technology Solutions (OTS) supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world. OTS Supply Chain is establishing a new Supplier Performance Management (SPM) team to ensure our suppliers are raising the bar on performance in terms of product quality, supply risk, delivery performance, and required data. The leader of this team will work closely with Category Management, Global Procurement, and other internal Supply Chain teams to establish standards by which to measure supplier performance, and will develop processes, metrics, and mechanisms to measure, track, and communicate these standards. SPM will manage day to day performance of suppliers globally and will have responsibility for enforcing compliance with expectations and with raising the level of execution from suppliers. This will include handling operational supply risk escalations, ensuring suppliers are meeting customer timelines for product deliveries. SPM will also own supplier data, including lead times, promise dates, and ASNs for collecting delivery information, all of which support processes within the ERP system. Data collection mechanisms, data validation, and reporting will fall under this team. As this will be a new team, it’s critical that the chosen leader have the ability not only to manage a team effectively, but also to provide leadership as they grow and develop team members. Key job responsibilities- Establish and develop the new Supplier Performance Management team.- Create strategies to effectively execute the responsibilities of the team, including management of product quality, supply risk, delivery performance, supplier data management, and supplier compliance.- Develop tools and mechanism to collect, measure, and report out on supplier metrics. - Further develop the current supplier scorecard mechanism to provide objective feedback to critical suppliers on strengths and improvement opportunities.- Engage with other leaders to improve Supply Chain processes related to supplier performance issues.- Engage with Suppliers in a hands-on approach to support every day, operational requirements related to delivery performance, quality issues, and compliance gaps.- Manage day to day escalations and prioritization of at-risk product orders. - Keep abreast of changing business requirements and market conditions that could impact supplier performance.- Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities, and present business case and recommendations to internal business partners.- Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s Degree in Business, Supply Chain, I.T. or a related field preferred- 10+ years of experience in supply chain, strategic sourcing, procurement, or supplier management- 5+ years leading and developing high performing teams- Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved- Customer obsession, bias for action and urgency- Must have a positive, collaborative attitude- Excellent verbal skills and above average written communication skills- Strong PC skills including Windows and Excel- This role may include up to 10% travel ...