The Operations Lead is a technically competent, hands-on driver of process change and high-
level Compliance and Classification determination. The Lead is responsible for advice and
guidance for our Customs Brokerage Entry Team. Beyond our Customs Team, it is critical this
position builds strong client relationships as a proactive business partner resulting in his/her
being a solution provider. The Lead anticipates client needs and educates on Tariff Classification
and Compliance requirements
Key job responsibilities
Our Classification Lead serves to support for our Customs Brokerage Entry Team with technical
Customs advice and decision making. The Lead will make daily determinations on Customs
Entries based on shipment details and guide the Entry Team to make compliant Entry decisions
while keeping a Customer Obsessed mindset. As such, this position will have regular contact
with our customers to explain and assist with gathering additional details needed for Customs
Entry into the United States
BASIC QUALIFICATIONS
Licensed Customs Broker
*Customs Audit and Compliance Experience Focused on Harmonized Tariff Classification
Determination
*Skilled at analyzing current procedures then developing and executing new processes.
*Ability to effectively balance Compliance, Customer and Business needs
PREFERRED QUALIFICATIONS
Prior Experience Leading a Customs Brokerage Team or prior experience Managing
Customs Brokerage or Import Operations.
*Bachelor’s Degree in related Field
*Project Management Experience
*Change Management Experienc
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