In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.
Key job responsibilities
- Lead strategic initiatives related to network capacity within Amazon's various business units.
- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.
- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.
- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.
A day in the life
Join Amazon's dynamic North America Destination Operations team as a Supply Chain Manager I, where you'll play a crucial role in optimizing our global logistics network. In this position, you'll facilitate information flow between various stakeholders, resolve potential issues affecting lead times and delivery accuracy, and make real-time decisions that impact Amazon's supply chain efficiency. This exciting opportunity allows you to be at the forefront of Amazon's growth, applying your expertise in transportation and logistics to drive innovation and excellence.
As a Supply Chain Manager I, you'll start your day by reviewing critical metrics and addressing any immediate concerns. Throughout the day, you'll engage in tactical communications with carriers, transloaders, and internal teams to ensure smooth operations. You'll analyze data from various sources, make data-driven decisions, and provide ad hoc reporting as needed. Your problem-solving skills will be put to the test as you navigate time-sensitive issues and work towards resolutions. By the end of the day, you'll have contributed significantly to the efficiency of Amazon's supply chain operations.
About the team
The North America Destination Operations team is at the heart of Amazon's logistics network, managing daily freight movements into ports and fulfillment centers across Canada and Mexico. We're a fast-paced, high-growth area focused on continuous improvement and innovation. Our team values data-driven decision-making, exceptional communication, and the ability to thrive in a dynamic environment. By joining us, you'll be part of a group that's shaping the future of global logistics and contributing to Amazon's mission of being Earth's most customer-centric company.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
BASIC QUALIFICATIONS
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 2+ years of supply chain experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of SQL
- Demonstrated experience in carrier management, including capacity planning and performance monitoring
PREFERRED QUALIFICATIONS
- Master's degree or equivalent
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- 3+ years of supply chain experience
- Proven track record of successfully managing cross-functional projects and programs
- Advanced analytical skills with experience in process improvement methodologies (e.g., Six Sigma, Lean)
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.