As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams.
Key job responsibilities
-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.
-Act as the main point of contact for regulators across the Trade space in North America.
-Set objectives, and drive improvements to your space and quantify with metrics.
-Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations.
-Oversee the rollout of controls and audits, including testing and measuring their effectiveness.
-Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.
-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.
-Present organized plans to articulate the problem statement, the recommended solution, and milestones.
-Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.
-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities.
-Drive the best way forward and build consensus when confronted with discordant views.
-Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks.
-Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.
-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.
A day in the life
As a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward.
About the team
This position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.
BASIC QUALIFICATIONS
- 8+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.