Preferred Location: Nashville, TN.
This role is not approved for remote, field based, or other flexible work arrangements.
Key job responsibilities
- Develop and maintain the comprehensive project timeline for the program, identifying and mitigating risks to keep the initiative on track
- Coordinate the real estate planning and site selection process, aligning with Amazon's Grocery expansion strategy and ensuring optimal locations for future expansion
- Facilitate cross-functional alignment on goals, priorities, and dependencies between the Whole Foods, Amazon Fresh, and Amazon.com teams involved in this initiative
- Develop a deep understanding of micro fulfillment technology, grocery fulfillment processes, and evolving customer needs
- Collaborate with internal teams, customers, and partners to identify opportunities for continuous improvement, simplification, and innovation
- Partner with program managers to scope efforts, set priorities and milestones, and drive the successful delivery of the micro fulfillment program
- Own program-level communication, accelerating progress through crisp and timely decision-making, clearing blockers, and escalating issues as appropriate
- Influence internal and external stakeholders without formal authority, driving the adoption of new processes and initiatives.
- Monitor program-level goals and metrics, supporting the vision of both the Grocery Business Operations team and the larger organization
- Present program status and insights regularly to leadership teams, providing data-driven recommendations
- Be prepared for travel up to 25% of the time
About the team
The team's mission is to build a best-in-class development function, eliminating ambiguity and churn throughout the organization. By inventing and simplifying processes, and standardizing best practices, the team enables the real estate, construction, and design teams to focus on their core responsibilities efficiently. Through close collaboration with business partners, the team ensures alignment on goals and prioritization, fostering a cohesive and streamlined approach to project execution. With a commitment to innovation and simplification, the team strives to optimize workflows, enhance cross-functional coordination, and deliver exceptional results that support the organization's growth and success.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience in Fulfillment Center, Sort Center and/or Delivery Station Operations
- Experience in Process Improvement strategies (Lean, Six Sigma, Kaizen, etc.)
- Knowledge of Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.