It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).
What will you do?
As a Principal PM, you will be responsible for defining and owning the strategic vision and roadmap for SaaS (Software-as-a-Service) products in the Amazon Shipping organization. This leader will work closely with business stakeholders to recommend and implement SaaS products to support the organization's strategic objectives around improving operational efficiency, customer experience, and cost optimization.
The ideal candidate has a strong Marketing, Sales and Product Management background combined with a solid understanding of current technologies (e.g. APIs, mobile, GenAI). S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.
Key job responsibilities
- Define the strategic vision and own the long-term roadmap for SaaS products across the Shipping organization
- Recommend new products and ideas to drive productivity and efficiency through SaaS product adoption and utilization
- Work directly with engineering to build exceptional products by integrating SaaS products into the broader ecosystem
- Define user stories and product requirements while contributing to the technical design of new product implementation and features
- Engage with stakeholders to prioritize features and drive go-to-market strategies while making appropriate trade-offs to optimize time-to-market, and technical and business outcomes
- Influence executive leadership and drive alignment across multiple teams on long-term priorities
- Display self-starter mentality and the ability to dive below the surface to uncover the "so what" rather than just the symptoms
- Up to 10% travel
BASIC QUALIFICATIONS
- Bachelor's degree in computer science, related field, or equivalent work experience
- 15+ years of experience with 7+ years of product management experience implementing SaaS products at scale (Salesforce, Service Cloud, Marketo, Pendo, CPQ)
- Demonstrated written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences
- Demonstrated experience translating customer needs and product opportunities into innovative and detailed product requirements for business applications with large and diverse customer bases and business use cases
- Demonstrated experience with working in complex, ambiguous situations and influencing leadership on key decisions
- Proven track record of delivering results in company-wide, cross-functional technical initiatives
PREFERRED QUALIFICATIONS
- MBA, and/or advanced degree in computer science or related field
- One or more SaaS product certification
- Experience in integrating SaaS products with 1P systems
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145,700/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.