Key job responsibilities
- Conduct crash investigations verifying the details of what happened and determining why it happened
- Compile crash data information to make recommendations regarding carrier actions that are within our policies
- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies
- Respond to follow up carrier inquiries regarding crashes or suspensions
- Possess a working knowledge of DOT/FMCSA(R) rules, regulations, and record keeping
- Foster a culture of continuous improvement with our processes and policies
- History of teamwork and willingness to roll up one’s sleeves to get the job done
- Willingness to work overtime in order to accomplish time sensitive tasks
- Enter, transcribe, record, store, or maintain information in either written or electronic form.
- Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing follow written and/or oral instructions, arrange, coordinate, or schedule time and details.
- Inspect various motor vehicles, including mechanical condition of trucks and equipment and driver's records
- Ensure compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc.
- Schedule and conduct inspections and/or investigations.
- Maintain detailed inspection or investigation records, prepare reports, and attend to other related administrative requirements.
- Write or draft correspondence, reports, documents and/or other written materials.
- Conduct safety audits, job hazard analysis, risk assessments, and be involved in decision-making processes.
- Possess a working knowledge of applicable laws, rules, regulations and/or policies and procedures and read, interpret and apply laws, rules, regulations, policies, SOPs and/or procedures that ensure compliance with contract terms.
BASIC QUALIFICATIONS
- High School Diploma or Equivalent Diploma
- 5+ years of experience with Microsoft Office programs
- 1+ year in vendor relations experience
- Experience conducting over the road crash investigations, researching and gathering information in support of non-compliance issues principles, theories, and practices with a CMV safety regulatory focus.
- Knowledge of motor carrier programs with an emphasis on motor carrier enforcement programs and applicable regulations.
- Skill and ability in using program management principles and practices (e.g. strategic planning, setting and communicating goals, adjusting to changing priorities, implementing/ evaluating programs, assessing the impact of new legislation on programs, etc.) to administer transportation safety programs and related technologies.
PREFERRED QUALIFICATIONS
- Bachelor's degree or equivalent
- Knowledge of SQL
- Experience working directly with FMCSA
- Advanced knowledge in Microsoft Excel , including VBA
- Training in crash investigations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.