Operations Manager - Olyphant, PA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site Procurement Manager - Olyphant, PA

As a Site Procurement Manager for the Amazon Fulfillment Center team, you will serve as the bridge between centralized Procurement and the building leadership. You will own the site’s indirect procurement operation responsibilities at a site level, including vendor management of 3rd party service providers, purchase order management, and inventory management. You will lead supplier management KPI and metrics reporting, and work with stakeholders to find and understand deviation and improvement areas. You will provide procurement leadership and align with the building leadership team to drive efficiencies and improvements at the site(s).• Provide procurement operations support for the fulfillment center, including supplier management (goods and services), non-inventory labor, flow, and space models, cycle counts, inventory management, and procurement transaction and expediting support. • Lead and develop team of non-Inventory associates to ensure building has adequate resources and is set up for success.• Develop deep knowledge of non-inventory items and align with like buildings to drive best practices• Manage and drive safety compliance for non-inventory teams during day-to-day activities and partner with regional/local safety teams for safety issues and escalations at the site level.• Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network• Develop relationship across the building and network to ensure best practices are being shared and implemented• Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics• Assist Finance and internal customers to determine budgets and maintenance for blanket PO management.• Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy, such as supplier scorecard and other site audits on 3P services.• Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions• Work in partnership both internally and with suppliers to develop innovative solutions to provide Procurement support to the Operations network• Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon• Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.• Partner with AP, Suppliers and various internal teams to ensure timely resolution of vendor payment issues• Support the centralized Procurement team (iSChOC), and Global Procurement Organization (GPO) Pillars, including ProcOps, Category, Supplier Diversity, Supplier Management, Procurement Excellence, Reusables, Technology, and PMO.• Work is done in a warehouse environment that requires frequent walking around the building. You should feel comfortable working in an environment with varying temperatures as many buildings have dock doors that open throughout shifts.BASIC QUALIFICATIONS- • 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- • 1+ years of employee and performance management experience- • 3+ years of supply chain experience- • 3+ years of supply chain operations experience- • Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- • Experience with supplier or vendor relationship management ...