Middletown

ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Our Senior Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success, which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Transportation Manager is responsible for all aspects of the operations of the TOM teams within a specific node and may include responsibilities for stand-alone sites as well. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the TOM organization. Multiple roles are expected across the network with flexibility for location based on candidates current location and relocation preferences.Strategic Responsibilities & Deliverables:• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for TOM• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.• Establishes objectives and metrics for safety, quality, productivity, and customer experience• Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable• Mentors and develops leaders and staff• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.• Works closely with support staff (HR, Finance, Safety, IT and other leaders) to build and secure support and resources for projects and initiativesBASIC QUALIFICATIONS- A completed Bachelor’s Degree in a technical field from an accredited university- 5+ years direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment- Experience with performance metrics, process improvement, and Lean methodologies- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays ...