Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.
BASIC QUALIFICATIONS
• Understanding of basic computer/network concepts and terms
• Experience with inventory management and asset tracking
• Experienced background with computers troubleshooting and repair
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook
• High school diploma or equivalent
• Stand/walk for 10-12 hours at a time
• Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights
• Authorization to work in the U.S. without sponsorship
• Must be able to bend and lift equipment throughout the shift
PREFERRED QUALIFICATIONS
• Experience in maintaining inventory levels including storage and procurement
• Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals
• Experience troubleshooting and maintaining laser printers and zebra printers
• Excellent written and verbal communication skills
• Highly self-motivated and customer-centric
• Ability to manage multiple customer requests simultaneously
• Ability to prioritize work based on department and production objectives
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37,440/year in our lowest geographic market up to $48,880/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.