Principal, Transformation, High Velocity Transformation

Are you passionate about organizational transformation and change management? Have you led large-scale transformation initiatives for 10,000+ person organizations? The Principal, Transformation is a seasoned organization development, transformation, and change expert; with proven success leading high-profile workforce transformation initiatives.The successful candidate will have internal or external consulting experience, with a track-record of advising, facilitating, and influencing builders and leaders of all levels through the transformation process. This includes conducting change needs analyses, designing and planning transformation solutions, mobilizing change champions and sponsors, embedding change behaviors and habits across audiences, and sustaining change through alignment and enablement practices. This leader will be accountable to designing experiences and solutions that driving statistically significant positive impact, and measurably achieving transformation goals in the most effective, efficient way.Key job responsibilitiesThe Principal, Transformation will be an expert in designing customer experiences and high-impact workforce transformation solutions. The successful candidate will have expertise across the workforce value chain including a keen understanding of the intersection of business and people strategies, key drivers of workforce success, a deep background in service design, scalable operating models, organizational change, and large-scale program delivery. They should have proven success in delivering world-class solution designs that set-the-bar for others. As a Principal, Transformation within People Experience & Technology (PXT), you will work closely with and influence cross-functional internal teams and customers within both the business and PXT to think big and design transformation strategies and solutions. You will diagnose organizational transformation needs and develop, deliver, and scale capabilities that are critical accelerators of business strategies in a rapidly changing and increasingly complex environment. You will have the responsibility to design processes and build infrastructure to support customers in: aligning and organizing capabilities to optimize quality and effectiveness, diagnosing constraints to realizing priority scenarios, creating an organizational alignment action plan and effectively leading high performing teams. The leader in this role will galvanize respective enablement leads to drive learning, change management, communications, and incentive mechanisms as needed for transformation solutions.In this role you will be responsible for:Solution Design• Relentlessly advocate for multiple businesses and workforce by looking around corners and anticipating needle-moving transformation opportunities • Ensure that changes in technology, process, and behaviors align to intended business and workforce outcomes• Conduct organizational assessments to uncover the values, embedded assumptions, and behaviors that manifest in the current work environment; lead shaping the future state • Work directly with customers to define transformation goals, risks, and opportunities; support long-term owners from strategy development to delivery design• Design and deliver scalable solutions, services, and tools that meet the needs of our business’ high growth in volume, complexity, and geographic dispersion• Deliver tangible solutions, track their usage, and drive continuous improvement• Contribute to best-in-class transformation playbooks and reusable assets to scale capability-building; be on the forefront of cutting-edge solution design practices and technologies• Provide training, coaching, and leadership development to ensure leaders are intentionally and actively building their capacity to change and achieve greater effectiveness• Effectively lead informal, matrixed, and dotted-line team(s) of business partners, change managers, and transformation practitioners through ambiguous and fluid tasks• Empower, motivate, and actively develop teams and stakeholders to achieve organizational goals• Delegate to teams and stakeholders; follow through to ensure commitments and the highest standards are metMeasurement• Work in partnership with Science and Analytics teams to holistically and scientifically measure transformation solution effectiveness • Create reports and metrics that facilitate high-bar, data-driven inspection and decision making• Define, track, and communicate appropriate performance measurements to stakeholders• Share insights and success patterns with customers to build trust; design, and articulate actionable tasks that drive enterprise-wide transformation and associated goals• Continually improve solution success rates and satisfaction across Transformation and partner delivery teams• Collect, analyze, and provide detailed feedback for continuous improvement of the Transformation playbooks, methods, tools, and reusable assetsTravel is expected.About the teamThe AADA (Amazon Web Services (AWS); Advertising, IMDb, Grand Challenge (AIGC); Devices & Services (D&S); Artificial General Intelligence (AGI); and Amazon Entertainment (AE) Transformation team diagnoses, designs for, and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create human-centered transformation experiences that position AWS builders (employees) to do the best work of their lives, while raising the bar on delivering for customers.We are a team of program managers, solution and experience designers, and analysts ready to tackle a broad array of problems at the intersection of business and builder imperatives. We work collaboratively with other groups to drive business impact together. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS Bachelor’s degree in related field, or equivalent experience Minimum 5 years of relevant experience in an internal or external consulting role with senior leaders and Human Resource colleagues to diagnose needs and develop/implement organizational development solutions Expertise in I/O Psychology-based solution design and people analytics; strong understanding of organizational development, including Strategic Workforce Planning, Team Effectiveness, Experience Design, Culture and broad talent management disciplines Exceptional business acumen and high judgment; able to use business, human capital, and technology depth and breadth to understand customer needs and shape transformation initiatives High discretion, confidentiality, and executive presence; strong interpersonal and communication (both written and verbal) skills across technical and non-technical audiences Data driven decision making and sound business judgment; demonstrated ability to use diagnostic skills to identify the business problem and recommend or lead appropriate interventions that improve business results Deep analytical capabilities and understanding of statistical modelling Willingness to dive deep into processes and ‘roll-up sleeves’ to drive results Strong engagement and consulting skills; ability to build strong relationships and work effectively (including delegation and inspection) across all levels in a highly matrixed environment Effective at driving short-term results that are consistent with long-term goals Ability to work autonomously in a highly demanding and often ambiguous environment, with attention to detail, exceptional organizational skills, and a focus on continuous improvement ...

Private Pricing Analytics Lead (PPAL)

Do you share a passion to make customers successful? Do you believe that a deep understanding of customer and business priorities can transform an organization? Are you excited to discover and solve thorny business challenges through data analytics and business intelligence (BI) solutions? Do you thrive in a dynamic environment working with diverse teams cutting across functions, organizations, and cultures to achieve a common goal?The Private Pricing Analytics and Insights team is a critical part of enabling the AWS Private Pricing business to achieve the highest standards of excellence for WW Commercial Operations. This role, based in North America, will focus on Business Analytics and Business Intelligence related to Private Pricing Deals, requiring broad technical skills, strong business acumen and a deep analytical background to provide performance reporting, actionable insights and decision support. As a member of this team, you will harness your skills to understand business requirements, create performance metrics, conduct data analysis, provide insights, recommend actions, build analytical models for hypothesis testing, create forecasting models, build self-service dashboards and visualization, drive automation and process improvements, to help the Private Pricing leaders and teams to achieve their goals.The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies. Successful members of this team collaborate effectively to solve data problems, implement new reporting solutions, and deliver successfully against high operational standards. The ideal candidate will be a highly motivated individual that seeks to “tell the story” of the data with little direction or supervision.Key job responsibilities• Lead sales executive discussions to share insights, challenge status quo, and provide forward looking recommendations to enable strategic decision making and growth of Private Pricing.• Support the development of continuously-evolving business analytics and data models, own the quantitative analysis of the performance of our sales team, customers, deal team, partners, markets, and products/services.• Develop a deep understanding of sales metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.• Develop relationships and processes with sales, finance, sales operations, and other functional teams to identify and address reporting issues.• Manage and develop analytical tools or reports that through the automation existing inspection mechanisms such as business reviews, annual planning, and forecasting processes.• Create operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking.• Generate ad-hoc analysis and reports with actionable recommendations based on the needs of the stakeholders, through ad-hoc data retrieval and analysis from data management systems, • Create new mechanisms and business processes that simplifies, standardizes and enables operational excellence.About the teamThe Private Pricing Analytics and Insights team is a critical part of enabling the AWS Private Pricing business to achieve the highest standards of excellence for WW Commercial Operations. The Private Pricing team is instrumental in driving deal strategy, structuring, negotiations, and execution of private deals. Private Pricing deals consist of large, strategic, or highly competitive commercial deals. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years experience of analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- 3+ years experience with data visualization using Tableau, QuickSight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Private Pricing Principal Product Manager, 3PX, Analytics & Insights

Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon and the leader in providing secure, reliable, scalable, and innovative services that help over a million businesses, governments, education, and not for profits across the globe scale and grow! AWS provides a wide set of scalable services to meet customer needs.The AWS Global Deal Strategy and Programs (GDSP) organization is responsible for the Private Pricing Program. The Private Pricing Analytics and Insights (PPA&I) team owns the development and evolution of scalable analytical solutions that empower the GDSP organization with actionable insights to make data-driven decisions.We are seeking an exceptional Principal Product Manager, Technical (Principal PMT) to spearhead a portfolio of analytics and insights initiatives within the AWS Private Pricing Program. This pivotal role will lead the development and management of sophisticated data products and services, requiring a unique blend of technical expertise, strategic vision, and cross-functional leadership.As a Principal PMT, you will drive a vision and roadmap for analytics and insights products within the AWS Private Pricing Program. You'll collaborate closely with senior leadership, including the VP of Private Pricing, to align analytics initiatives with broader business objectives. Your role involves identifying and prioritizing high-impact opportunities for data-driven decision making across the organization. You will conceptualize, design, and oversee the development of advanced analytics products and tools. Leading the creation of scalable solutions that deliver actionable insights to stakeholders will be a core part of your responsibilities. We expect you to foster a culture of innovation, encouraging creative problem-solving using the latest technologies including Generative AI. You will manage a portfolio of projects staffed by our growing team consisting of data scientists, data engineers, business intelligence engineers, sales operations, and other product managers. The ideal candidate should have strong communication skills and ability to prioritize effectively to ensure timelines are met. You will own projects end-to-end, from engaging with customers to production and delivery of a suite of tools used by the organization to make key business decisions. You should be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail). You focus on delivering measurable results, and with those results clearly communicated to stakeholders. You are a strong writer that can clearly communicate complex topics to a diverse range of technical and non-technical stakeholders. You proactively work to improve the consistency and integration between your team’s solutions and any related systems or artifacts.Key job responsibilities• Lead the end-to-end lifecycle of scalable analytics solutions, including design, development, and maintenance of metrics, reports, analyses, and dashboards that address critical business needs.• Architect and implement robust data governance frameworks to ensure data quality, security, and compliance across all managed products.• Translate complex business requirements into actionable project plans, effectively managing cross-functional teams comprised of both technical and non-technical members.• Create and maintain comprehensive documentation for products and data infrastructure, catering to diverse audiences from technical specialists to business stakeholders.• Lead strategic discussions with senior leadership across AWS, bridging the gap between technical capabilities and business objectives.• Proactively identify and implement innovative solutions to enhance operational efficiency and scalability, continuously improving the team's capabilities and output.• Pioneer the integration of cutting-edge technologies, such as Generative AI, into existing operational workflows, to drive continual innovation for improved customer experiences across private pricing mechanisms.• Establish and maintain key performance indicators (KPIs) to measure the impact and success of analytics initiatives, regularly reporting on progress to stakeholders.About the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority- Experience owning data-centric products ...

Product Manager Technical, Amazon Music Identity, Music Growth and Marketing

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.The Amazon Music Identity team is responsible for building and maintaining the foundational services that enable authentication, profile management, household sharing, and compliance across the Music platform.The Identity team is seeking a Technical Product Manager to join our growing organization. This role will focus on driving customer-facing identity features, ensuring compliance with global regulations, and supporting core identity infrastructure. You will work across both our Identity Core and Profiles & Household teams to deliver seamless experiences that help customers engage with Amazon Music while maintaining the highest security and compliance standards.The ideal candidate will have a strong technical foundation, experience with consumer products, and the ability to balance customer experience with security requirements. You should be data-driven, detail-oriented, and able to work effectively with multiple stakeholder groups.Key job responsibilitiesKey job responsibilities* Drive the development and launch of customer-facing identity features including profile management and household sharing * Own compliance initiatives ensuring adherence to global regulations for age verification * Partner with engineering teams to define and implement authentication and account management solutions* Analyze user behavior data to identify opportunities for feature optimization and adoption improvement * Create and maintain documentation for technical requirements and compliance audits * Coordinate with UX teams to optimize user flows and reduce friction in critical paths * Track and report on key metrics including feature adoption, authentication success rates, and compliance adherenceAbout the teamThe Amazon Music Identity team is on a mission to enable personalized, inclusive, and secure music experiences through robust identity services. We're building the foundation that allows millions of customers worldwide to seamlessly access, share, and enjoy Amazon Music in ways that matter most to them. Our organization is structured into two dynamic teams with distinct yet complementary charters:Identity Core * Powers the fundamental identity experiences that bring music to life for our customers* Builds innovative solutions for authentication, including technologies like SSO and passkeys* Creates frictionless onboarding experiences that help new users discover Amazon Music* Ensures secure and compliant access across global marketsProfiles, Household & Taste Collection * Enables rich household experiences through sophisticated profile management* Builds age-appropriate features that keep families safe while enjoying music together* Creates personalized experiences by understanding user preferences and taste signals* Drives engagement through intelligent household sharing capabilitiesBASIC QUALIFICATIONS- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services- Bachelor's degree in engineering, computer science or equivalent- Experience coordinating complex products with stringent technical requirements, development cycles and schedules ...

Product manager, Engagement, Ops & Tech

Work hard, have fun and make history by joining Amazon’s Communications and Corporate Responsibility (CCR) technology team. We own product and technology efforts across the CCR org, ranging from helping quantify the impact of our comms global efforts, to building the company’s primary communications websites.We are looking for a product manager who is equally comfortable working with technical and non-technical colleagues to influence product roadmaps and drive customer adoption for those products. The candidate should be comfortable working with stakeholders of various levels and functional backgrounds, and enjoy communicating both verbally and in writing. Success for this role is driving adoption and impact of the products our team creates. This is a newly established function in our team and is crucial to our current and future success. You must love spending time with your customers. A successful candidate is an effective communicator, has demonstrated the ability to earn the confidence of stakeholders across a cross-functional team, is data-driven, has a strong eye for opportunities, and has experience managing complex business and technical problems. You are not afraid to get your hands dirty navigating requirements from different business teams, and then translating them into actionable customer stories for other product managers and engineers. You balance marketing, analytical thinking, and operations, along with an ability to work independently to deliver results in a highly visible role. You partner closely with our product team to create the best customer experience for product engagement and education.You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. Maturity, high judgment, and ability to influence are essential to success in this role.Key job responsibilities* Execute a plan for how best to use different communication channels (emails, Slacks, hands-on training sessions, customer references, offsite presentations) to efficiently and effectively reach our customers* Dive into product adoption data to create both tailored and broad-scale, data-driven engagement tactics* Influence product roadmaps based on what customers need to unlock increased adoption and impact* Create and/or evolve already-existing engagement metrics to help better quantify our team’s work* Create and/or work on already-existing, scalable programs to drive customer adoption and impact* Embrace tactical opportunities to help customers unlock benefit from our productsBASIC QUALIFICATIONS- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- 2+ years of product or program management experience ...

Product Marketing Manager, Outbound, Luxury Stores

We're seeking a savvy marketer to drive customer communications for Luxury Stores at Amazon. This role will be responsible for developing, building, and executing data-driven marketing campaigns across Outbound channels (e.g., email, push notifications, and SMS) to acquire, engage, and retain our luxury clientele. The ideal candidate has strong communication skills, is comfortable navigating ambiguity, and has a proven track record of delivering results. You should be passionate about content and lifecycle marketing in the B2C or e-commerce space, building automated journeys, and have deep expertise with marketing tools and datasets. You are innovative, creative, and excited about shaping our customer communication strategy in the luxury fashion and beauty industry. Key job responsibilities* Develop, QA, and execute email, push, and SMS marketing campaigns* Run A/B or multivariate testing to optimize campaign performance, including subject lines, copy, content, and template formats* Build and refine targeting required for Outbound programs, including maintenance and optimization of audience segments* Track and report on campaign success and share learnings and recommendations with partner teams and key stakeholders* Stay current with outbound marketing trends in the luxury retail industry to continue iterating on a best-in-class lifecycle programAbout the teamHere at Luxury Stores, we are inspired to always innovate for our customers. Luxury Stores is a premier shopping experience featuring established and emerging luxury fashion and beauty brands. Our team is passionate about bringing Amazon’s customer-centric service, logistics, and innovation to the online luxury retail experience. BASIC QUALIFICATIONS- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience managing large amounts of data, including customer segments and online campaign metrics- Experience using data and metrics to measure impact and determine improvements ...

Program Manager, AGL DSP, Delivery Strategy, AGL DSP

At Amazon, we are working on the future. If you are seeking an iterative fast-paced environment where you can innovate, apply state-of-the-art technologies to solve real world challenges, and provide visible benefit to end-users, this is your opportunity.Come work on the Amazon Grocery Logistics DSP Delivery Strategy Team. In this role, the leader will help to scope and define areas of opportunity to optimize the delivery strategy for e-bike grocery deliveries in New York City. This role will focus on working on micromobility processes and working with stakeholders to build necessary processes and tools to optimize the customer experience for Amazon deliveries.Key job responsibilities- Managing and delivering results on complex projects across multiple organizations- Helping define the roadmap for AGL Micromobility Operations in NYC- Driving the business to perform in key customer metrics- Work with program managers, operations teams, business leaders and executive team to communicate and impact critical business initiatives.- Developing mechanisms and reports to provide visibility and progress on improving customer experience and cost in NYC.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Demonstrated experience leading cross-functional programs ...

Program Manager, Analytics, Owned Content and Channels

Amazon is seeking an experienced Analytics Program Manager to join our team and help unlock insights that drive strategic business decisions. This role is part of the Owned Content & Channels team, which sits within Amazon’s communications org. Working cross-functionally with internal and external stakeholders, this role will balance effective program management with day-to-day ownership of business data to drive insights and actions. The right candidate will blend advanced reporting with strong critical thinking and analytical problem-solving skills, analyzing the performance of our content and channels and making recommendations to guide strategy. Flexibility and the ability to prioritize in a changing business environment will also be key. Our website, About Amazon, aims to be the first and most trusted source of news and information about Amazon for external audiences. This role will analyze and develop insights across a global collection of websites and will need to work closely with a wide variety of partners around the world across multiple languages.You are a builder who is at your best when distilling complex strategies into distinct and clear milestones. You are a natural analyst, detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The ideal candidate knows and loves working with business analytics and website analytics tools (e.g., Excel, Adobe Analytics, Parse.ly, Chartbeat), and can partner with business leaders to deep-dive into data to solve complex business problems. You are analytical, organized, curious, and work backwards from the business problem. Cross-team coordination, project management, and strong writing skills are essential. This role reports into the Sr. Analytics Program Manager.Key job responsibilities• Own the reporting for Amazon’s international owned content and channels, including About Amazon websites in NA, EMEA and APAC. Ensure measurement and reporting consistency among the team.• Develop weekly, monthly, and ad-hoc reports for key About Amazon websites, including performance metrics and insights.• Develop quarterly deep-dive reports for vertical specific content for key About Amazon websites.• Translate key business questions related to audience, content, or channel into research and analysis, defining the sets of data required for each project. • Counsel international editorial team on how to tell a story with data, which metrics to prioritize, and how to draw insights from data.• Support team’s goal setting and tracking program by tracking team progress towards goals and advising on KPIs that will most effectively and accurately measure the impact of content and channels.• Work cross-functionally with other analytics, reporting, and research teams to develop and share best practices and learnings, define and refine benchmarks, and develop best-in-class insights. • Partner with cross-functional stakeholders to implement solutions that can scale globally, based on data insights from multiple sources and across multiple channels. • Be resourceful and creative to overcome obstacles and turn challenges into opportunities.• Keep updated on industry trends and best practices. BASIC QUALIFICATIONS- Bachelor degree in Statistics, Computer Science, Communications or Marketing, or equivalent years of experience.- 4+ years of data analytics experience- 4+ years of experience with analytics tools, such as Adobe Analytics, Google Analytics, Chartbeat, Parse.ly and Google Search Console.- 4+ years of experience in marketing, journalism, or related fields.- 4+ years of experience with Excel (data manipulation, Vlookup, macros, charts and pivot tables)- Experience working cross functionally with tech and non-tech teams- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

Program Manager, AWS Products

Amazon's Legal Department is looking for a talented program manager to support our regulatory compliance related to artificial intelligence. In this role, you will work directly with business and legal teams to develop and execute regulatory compliance plans related to artificial intelligence. Duties include: creating and managing compliance tools and resources; coordinating communication among legal, business, and public policy stakeholders on topics like regulatory interpretation and AI inventory exercises; and tracking and reporting on compliance progress.You will develop strategies for handling a large and growing set of requirements in creative, business-centric ways, and you will build processes that address risk and allow the business to innovate and scale quickly. This position requires strong judgment and practical thinking, the ability to find effective solutions when faced with uncertainty, a passion for operations and process improvement, as well as strong written and verbal communication skills. The successful candidate will be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. Our work is intellectually challenging, exciting, and fast-paced. Compensation is based on experience and includes equity compensation.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Program Manager, Construction BIM/ACC, TES Benchmarking, GESS

Amazon's Transportation Engineering Services (TES) Group is seeking a highly motivated and experienced Building Information Modeling (BIM) Program Manager to oversee BIM and construction software implementation across our North America fulfillment network. The Program Manager will play a critical role for defining process within the Transportation Execution team and benchmarking against different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across Pre-Construction, Construction, Engineering, and Start up. Key job responsibilities• Utilize Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.• Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.• Ability to motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.• Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.• Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.• Create global best practice documentation and facilitate sharing across the globe.• Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.• Provide feedback for engineering concepts, Request for Proposal development for Material Handling Equipment as well as Construction efforts.• Manage vendors to follow Amazon expectations.About the teamYou will be part of the program management team leading the BIM/ACC program efforts under Benchmarking supporting the Transportation Engineering Services (TES) group. TES group is comprised of leaders delivering on projects comprising but not restricted to Construction and Design, Operations Engineering and Vendor Management. The Benchmarking and Analytics group that you will directly be a part of, leads continuous improvement across the various stages of the project lifecycle against industry standards and using data analysis to drive decision making. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Program Manager, Project Kuiper

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem-solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Possess a strong program management background and have experience leading large/complex/cross-org projects.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.- Build deployment project plans and manage risks impacting successful delivery. - Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Programmatic Solutions Analyst, Amazon Ads

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand programmatic advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Our Amazon DSP team is looking for a Programmatic Solutions Analyst to join Amazon Advertising's growing team based in New York.As a Programmatic Solutions Analyst, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks, driving the overall expertise in our programmatic advertising DSP.The Programmatic Solutions Analyst develops our customers into proficient users of Amazon DSP. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Advertising internal account teams, support engineering, sales, and product to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of a diverse set of customers. You will be passionate about understanding customer objectives, and addressing them via training, product deep dives, adoption of Amazon technologies.A typical engagement with our customers could include conducting deep dives to quality check campaign set-up, campaign performance monitoring, providing optimization recommendations, reviewing defect ticket trends to find opportunities for training, analyzing customer satisfaction surveys, and owning internal requests for onboarding new customers.You will advocate for the customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. The Programmatic Solutions Consulting team operates as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership and curiosity will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.Key job responsibilitiesOwning the relationship with programmatic traders, engaging with them to understand their needs and blockersProviding services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practicesAnalyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendationsDriving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)BASIC QUALIFICATIONS- 2+ years of programmatic advertising experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Experience in omni-channel marketing, search engine marketing or search engine optimization- Bachelor's degree in marketing, communications, or equivalent work experience- Fluency in English ...

Programmatic Solutions Consultant, Amazon Ads

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience in digital advertising and client facing roles- Experience with annual brand and media planning- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)- Experience in digital advertising and client facing roles with a focus on data analysis- Experience owning relationships with programmatic decision makers- Experience with annual brand planning and media planning- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Bachelor’s degree in marketing, communications, or equivalent work experience- Fluency in English ...

Programmatic Solutions Consultant, PSC - US

Amazon Ads is looking for a Programmatic Solutions Consultant in New York City or Chicago, to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience owning relationships with programmatic decision makers- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Knowledge of multiple areas of programmatic advertising technologies: DSPs, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.- Fluency in English ...

Programmatic Solutions Consultant, PSC - US, Programmatic Solutions Consultant

Amazon Ads is looking for a Programmatic Solutions Consultant in Chicago, to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- - 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- - Experience owning relationships with programmatic decision makers- - Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- - Knowledge of multiple areas of programmatic advertising technologies: DSPs, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.- - Fluency in English ...

Risk Analyst, Global Risk Management & Claims

Amazon’s Global Risk Management and Claims team is seeking a Risk Analyst to assist with the development and management of Amazon’s corporate insurance programs, including supporting insurance program management, contract review, and implementing risk management tools and techniques for new and existing business initiatives. Additionally, the Risk Analyst will manage the insurance programs for some Amazon owned subsidiaries. The Risk Analyst will coordinate and leverage a network of partners to scale department support globally by engaging with operations, finance, and legal teams.Reporting to a Risk Manager within Treasury, this Risk Analyst will join a technical risk team that is responsible for assessing, mitigating, and managing Amazon’s global corporate risks through insurance and other risk financing solutions. A successful candidate is a team player with a willingness to roll up their sleeves and are able to earn trust quickly, and is effective at managing risk with and through others.Key job responsibilities- Provide risk management consultation and guidance to internal customers.- Partner with internal stakeholders on evaluating changes to the insurance program structure, retention levels, and exposure.- Assist with the collection and review of necessary legal documents and exposure information for insurance renewals, new placements, audits, forecasting, and allocation purposes.- Manage premium invoice payment process and administration with vendors.- Assist with management of carrier accounts in the vendor management system.- Identify, communicate, and champion process improvement opportunities.- Assist with risk assessments and development of risk mitigation measures.- Utilize the Risk Management Information System (RMIS) to manage exposures and policies.- Establish data, metrics and benchmarking through multiple sources to evaluate loss trends and cost of risk to prioritize resources (e.g. RMIS, actuarial reports, and broker data).- Manage insurance policies and forms, reinsurance contracts, and vendor contracts.- Conduct contract reviews, confirming insurance provisions comply with Amazon’s risk tolerances and insurance programs, providing contract owner with suggested revisions and direct consultation with external partners as needed.- Provide risk consultation on contractual risk transfer techniques in addition to insurance specific provisions.- Manage updates to coverage and contract recommendations on various internal sites.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 1+ years in property and casualty insurance program management and design. Prior experience at a firm’s insurance/risk management department, an insurance broker, insurance carrier, or similar roles preferred- Demonstrated ability to participate in cross-functional teams, drive strategic initiatives, and deliver measurable results in a fast-paced, data-driven environment- Demonstrated ability to translate complex data insights into actionable recommendations for diverse stakeholders ...

Sales Account Manager

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Sales Account Manager

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 2+ years of digital advertising and client facing roles experience - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Sales Account Manager, Amazon Ads

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years of client facing Advertising and/or Sales role with revenue ownership.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Effectively analyze data and insights to present strategic and tactical plans to advertisers- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Sales Account Manager, Amazon Ads, CPG

Amazon Advertising operates at the intersection of advertising and e-commerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Account Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions.As an Account Manager, you are someone with strong analytical reasoning and problem solving skills. You not only dive deep into data to understand trends, you clearly communicate the “why” behind results and make actionable recommendations to internal and external partners. You are strategic in your use of Amazon’s proprietary data and can provide personalized campaign and targeting recommendations that meet your customer’s business goals. You thrive in ambiguous situations and are a self-starter who can find solutions without guidance.This role is highly collaborative, working across Creative, Sales, Product, Payment, and External Teams. The Account Manager’s strategic and consultative digital expertise is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 5+ years work experience, Advertising industry and Sales role.- Full Funnel experience in Omni-channel marketing, display, over-the-top (OTT) and search marketing- Effectively analyze data and insights to present strategic and tactical plans to advertisers- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...