New York

Are you seeking an environment where you can drive innovation? Do you want to be at the forefront of applying machine learning to solve real world problems? Do you want to play a key role in the future of Amazon's Stores business? Come and join us!The Supply Chain Optimization Technologies (SCOT) group is seeking a Principal Applied Scientist to join our Reinforcement Learning team. Our research team, which includes Sham Kakade and Dean Foster, has published research in top journals and conferences and has a significant impact on the field. Through the launch of several Deep RL models into production, our work also affects decision making in the real world.Key job responsibilitiesKey job responsibilities include:- Design, implement and evaluate models, agents and software prototypes- Technical leadership for a group of highly motivated and talented scientists- Engage key business stakeholders and scientists to surface opportunities for improvement and identify business requirements. - Work closely with partner teams to develop solutions to ambiguous business problems and integrate novel methodology into our team and business.- Work closely with senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.- Raise the bar of scientific research by innovating and publishingAbout the teamSupply Chain Optimization Technologies (SCOT) owns Amazon’s global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon’s business goals and to make our customers happy. We decide how to place and move inventory within Amazon’s fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars of world-wide. Venturing beyond traditional operations research methods for sequential decision-making in inventory planning, the Reinforcement Learning team is pioneering the application of reinforcement learning techniques for these applications. The team combines empirical research and real world testing, backed by a robust theoretical foundation. Some research publications include:- Deep Inventory Management [https://arxiv.org/abs/2210.03137, NeurIPS 2022 Workshop Presentation] - Learning an Inventory Control Policy with General Inventory Arrival Dynamics [https://arxiv.org/abs/2310.17168]- Meta-Analysis of Randomized Experiments with Applications to Heavy-Tailed Response Data [https://arxiv.org/abs/2112.07602]- What are the Statistical Limits of Offline RL with Linear Function Approximation? [https://arxiv.org/abs/2010.11895, NeurIPS 2021 Workshop Presentation]- A Study on the Calibration of In-context Learning [https://arxiv.org/abs/2312.04021]We encourage collaboration across teammates and recognizes the need to take chances and try new ideas that may fail. Furthermore, our builder culture means that Scientists and Software Development Engineers work closely together to invent and construct at a massive scale.BASIC QUALIFICATIONS- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Applied Math or a related quantitative field- 10+ years of relevant, broad research experience after PhD- Publications at top-tier peer-reviewed conferences or journals in one of these areas: reinforcement learning, deep learning, and machine learning- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages.- Strong algorithm development experience- Depth and breadth in state-of-the-art machine learning technologies- Strong prior experience with mentorship and/or management of senior scientists and engineers. ...

The Principal Broadcast Engineer will spearhead the studio engineering efforts of our burgeoning Live Production Technical Operations team. This role will collaborate closely with our Head of Production Operations & Strategy to conceptualize, implement, and maintain cutting-edge production systems in our Herald Square studio and in the cloud. The Principal Broadcast Engineer will engage with both external and internal stakeholders to assess, recommend and implement technologies/systems that optimize our studio/remote productions. This role will be responsible for IP frameworks, signal flow / workflow documentation, integration of studio on-prem and cloud networks, and all other network architecture required to support global systems. In addition, this role will work with other internal teams to ensure seamless integration with their networks as required. Additionally, this role will oversee all on-site engineering requirements for the Live Production team in New York.Key job responsibilities* Lead the Technical Operations team in designing and deploying on-prem, hybrid, and cloud-based production systems to create "enterprise" broadcast experiences.* Responsible for cross-team information sharing and technical training for all new operating systems and technical solutions.* Responsible for technical broadcast planning including the following: Network planning (acquisition, capacity, routing), Encoder validation (transport stream validation, CBR, etc), lead test broadcasts, design contingency/redundancy planning for all top-tier streams.* Configuring and maintaining SDI video sources and distribution infrastructure and other production systems and equipment, working to design and implement on-prem, hybrid, and cloud-based production systems in Herald Square studio. * Lead the Technical Operations team in deploying and maintaining cloud-based production systems and cloud IT infrastructure for expanded control room support, developing mechanisms to drive scalability and compliance with Amazon protocols.* Collaborating with & providing consultation to Amazon Live Product Team and Amazon Live Production (studio ops, post-production, creative services, producers, etc) on new workflows and features to integrate new production systems in JFK14 studio. * Write clear and concise business narratives (e.g., proposed strategies, standard operating procedures and best practices documents), and present them to leadership and cross-functional teams in order to elevate production quality and reduce time-to-response on significant on-air issues.* Provide technical summary and review of major events as well as technical broadcast/streaming concerns and issues, ensuring issues are added to roadmap and appropriately prioritized with future solves for each issue.* Take the lead in Security Reviews and Product Roadmap Reviews for new software/hardware solutions in collaboration with cross-functional teams at Amazon Live.* Have an entrepreneurial spirit, show excellent judgment and communication skills, be passionate about high standards (is never satisfied with the status quo), deliver innovative solutions while building a team capable of devising/implementing superior workflow systems. About the teamAmazon Shoppable Videos (ASV) is a growing business within the Amazon Advertising, IMDb and Grand Challenge business unit. ASV is delivering the video shopping experience to Amazon consumers, with a purpose to enable customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. The ASV team designs, builds and operates both owned and operated destination experiences (amazon.com/live, Amazon Live on Prime Video), as well as federated experiences across the Amazon.com website. As the Studio Engineer, you will wield significant influence in shaping the functionality and scale of our live broadcasts and post-production environments.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Extensive experience with broadcast TV standards, workflow, and technologies related to routing, switching, encoding, audio processing, and distribution; technical IT background to maintain server-based digital video and audio control systems, graphics systems, automation systems, and associated software and hardware infrastructure. ...

Come build the future with us! What unites all Amazonians - across teams and geographies - is our commitment to delighting customers and making their lives easier, no matter who they are. In pursuit of that goal, Amazonians have developed innovative products and services that have transformed the way our customers live and work. The Product Marketing Education team develops training programs for diverse customer segments, including sales teams, advertisers, and external agencies. Our mission is to accelerate ads product knowledge by providing timely, relevant, and impactful education opportunities. We achieve this by building diverse education experiences, such as Amazon Ads Certifications and Sales New Hire Bootcamp, to ensure our learners are equipped with the knowledge to perform their job duties effectively.We are seeking a Principal Curriculum Manager to own educational programs for Ad Sales. This role will build and manage executive-level relationships with sales leaders, product experts, GTM strategists, and our learning experience design team. The ideal candidate will develop strategic education programs to help sales teams build essential product knowledge, define the learning journey for our sales team, scope training initiatives, and advise sales leaders on equipping their teams with necessary product knowledge. The ideal candidate will be able to work backwards from sales team needs to create measurable programs that build competency and help our learners thrive in their roles. Key job responsibilities- Sales Product Education Content Strategy: Own the strategy and vision for a comprehensive sales product education program- Prioritization: Align training with business objectives and sales priorities to inform education roadmap and ensure our team is focused on building the right content to meet customer needs- Curriculum Management: Oversee training development initiatives, ensuring high-quality, relevant content for a global audience. This includes scoping educational content briefs, managing our catalog, and measuring its effectiveness- Sales Training Deployment: Deploy effective sales training programs - Stakeholder Management: Manage key relationships, ensuring alignment and buy-in for sales training initiatives. This includes regular interactions with sales leadership and scaled communications to our sales teams- Sales Training Subject Matter Expert: Serve as primary POC for sales leaders on education and training, providing strategic guidance and insight to inform education recommendations- Content Development Oversight: Ensure content development projects meet quality standards and explore innovative approaches to engage and educate our sales audience in partnership with our learning experience designersBASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Are you interested in working with the largest financial institutions in the world as they implement modern data and analytics strategies to drive business innovation, improve customer experience, fight financial crime, manage enterprise-wide risk, and comply with complex regulations? AWS Professional Services (ProServe) is seeking an Enterprise Service Manager (ESM) who can lead the data and analytics sales and business development function. The ESM is a trusted advisor to our largest and most committed customers, and the role includes all aspects of business development, sales enablement, relationship development, and delivery oversight for strategic customer programs.AWS ProServe engages in various projects to help customers accelerate their business outcomes by leveraging AWS products and services. This role is for a Data and Analytics specialist ESM within the AWS Global Financial Services Industry vertical ProServe organization. We are looking for someone who is: • Comfortable engaging with CDOs, CADOs, CIOs, CTOs, and other data, analytics, and technology executives at large financial institutions to understand customer business imperatives and guide customers through the adoption of modern data and analytics architectures using relevant AWS Services and offerings.• Leading innovation and scoping workshops with customer executives and technical leaders.• Passionate about developing the Data and Analytics Professional Services business including developing business operational plans, and working with sales to develop account plans, create demand and structure deals. • Providing executive oversight during the inception and delivery of strategic customer projects.Prior experience at an executive level, overseeing and leading significant data and analytics transformations using cloud technologies is required. Experience in doing so at financial institutions (Banking, Insurance Capital Markets, Payments or FinTechs) or large Systems Integrators is preferred.This is a customer facing role that requires travel to customer sites as needed.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS• 15+ years of Data and Analytics related IT transformations experience including 2+ years using cloud-based services.• Experience working at large, multi-national organizations or at consulting SIs leading data and analytics initiatives such as for enterprise data and AI/ML governance, data lake and warehouse modernizations, real-time and high transactional data systems architecture, and AI/ML data engineering.• Knowledge of cloud-based data services and experience migrating to or developing on public cloud platforms.• Bachelor's Degree or equivalent experience ...

We are seeking a Principal BD to serve as the demand specialist within Amazon Ads for Amazon Publisher Cloud deals. APC is a game-changing new service that operates at the intersection of advertising, signal collaboration, and cloud services. Built on AWS Clean Rooms, APC is the first and only service enabling advertisers to activate more efficient campaigns, powered by exclusive signal collaboration between leading publishers and Amazon Ads. In this role you will be a key leader within an entrepreneurial team tackling some of the most exciting and complex opportunities in digital advertising.The ideal candidate will be able to define hold co and vertical-specific strategies and partner with key internal stakeholders to drive buy-side awareness, consideration and activation of scaled programmatic budgets. You have equal experience and comfort working with C-level executives as you do with product and engineering teams. This is a high-impact role that requires not only strategic vision and inventing for your customers, but also strong execution, and excellent communication. In this role, you will serve as single-threaded lead for Amazon Ads sales teams, Supply Desk and product marketing to drive awareness of APC enabled supply and activation paths. You will own defining the strategies, tactics, collateral and mechanisms that enable partner teams to more effectively engage advertisers and agencies. Key job responsibilitiesKey job responsibilities* Partner closely with Amazon Ads stakeholders to drive advertiser and agency adoption of APC deals across streaming TV, audio, and web display* Serve as subject matter expert on APC and support Amazon Ads teams in agency and advertiser pitches* Engage and influence senior buy-side data leaders on incorporating publisher side signals into their data strategy, with APC delivering the critical mass.* Engage with product marketing on GTM to scale sales efforts* Establish best practices and engagement models with Amazon Ads stakeholder organizations.* Synthesize customer feedback and industry industry intelligence to be incorporated into the product roadmapA day in the lifeAbout the teamAmazon Publisher Services helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.
BASIC QUALIFICATIONS- 7+ years of professional or military experience- 7+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Prime Video, Live Sports, Twitch, and FireTV, as well as on third-party publishers.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a seasoned contributor to join the WW Ad Sales team as Principal, WW Video Strategy and Go-To-Market (VSGTM). This role will report directly to the Head of WW Video Go-To-Market and contribute in developing the unified go-to-market strategy and strategic execution for advertising solutions across Amazon video and streaming properties globally. He/she will partner with the broader WW and regional GTM teams, helping to set the total Video strategy.This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Video Ads. In particular he/she will: • Drive the global vision, value proposition, programs, planning, and packaging solutions to grow our video GTM approach, with an emphasis on programmatic and Deals-based buying• Drive adoption of Amazon’s video advertising offerings, including business management in support of Video org goals around revenue, product adoption, advertiser maturity advancement, etc.• Develop end-to-end strategy for positioning, pricing, packaging, and planning of Amazon’s STV advertising offerings, alongside sales, product, sponsorships, and strategy peers • Aggregate VOC and partner with product teams to drive video solutions for customers and growth for Amazon; produce stack-ranked set of sales priorities, and influence requirements, roadmap decisions and trade-offs• Partner with Product and Ads Marketing on Video Sales and Marketing narratives• Work with regional GTM teams to customize the macro global strategy to each region• Assist in global training development for Regional GTM sales enablement executionKey job responsibilitiesThe ideal candidate will possess a revenue and strategic leadership background within video and STV that enables them to drive a comprehensive go-to-market strategy around how Amazon approaches video advertising. This leader will partner cross-functionally across leaders within Amazon’s video properties, and work closely with Product, Supply, and Marketing to drive revenue growth in this segment.DESIRED QUALIFICATIONS• A self-starter with demonstrated ability to think strategically and analytically about sales, business, product, and technical challenges with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus• A strong track record in developing and launching go-to-market strategies within streaming and video • Experience working with Product teams for roadmap decisioning and packaging• Experience working with content creators and show-runners to develop advertising opportunities• Ability to quickly assess current high-potential opportunity and articulate a compelling vision for the existing teams to rally around and organize to deliver• Track record of building programs, such as joint business plans, commercial agreements, inventive structures, and service offerings• Proven track record of working with customers to introduce new products, develop market fit, and help the broader organization scale sales of the solutionPROFESSIONAL LEADERSHIP TRAITS• Exhibits excellent business judgment• Has relentlessly high standards • Thinks strategically, but stays on top of tactical execution • Utilizes creative, innovative thinking• Thinks big and has convictions• Is action and results oriented• Is highly analytical and structuredBASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 10+ years of experience in sales strategy, business development, product management, digital media strategy or GTM at a media & entertainment company- Extensive knowledge of digital media landscape, video advertising, and AdTech (e.g. Identity resolution, DSPs, programmatic media, premium digital video, performance advertising)- Experience in previous roles managing relationships with senior stakeholders including: Product leaders, Sales, Account Management, Finance and Marketing ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customers, and first-party insights based on shopping, streaming and browsing signals, brands can craft innovative campaigns that help customers find and discover anything they want. Our solutions on Amazon.com, services like Twitch, Freevee, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining an innovative team working to build a unique, world-class advertising business with a relentless focus on the customer, you’ve come to the right place. Amazon Ads Partners help brands achieve and exceed their desired outcomes through tech innovation and expert managed services. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth, scale and ambition of our partnerships with a diverse landscape of partners across a full range of independent agencies, as well as AdTech and MarTech SaaS providers. Our team builds partnerships across the advertising landscape to drive innovation and growth for all brands, including those that do not sell on Amazon.com.As Ads partners work across all ad products, supply sources and geographies, this is an exciting opportunity to drive impact widely across the business. The right candidate will be a strategic and results-driven business development leader with a proven track record developing complex tech partnerships. You will cultivate new partnership and drive revenue growth for emerging ads products. You possess exceptional relationship-building skills and are apt to see mutually beneficial opportunities with partners in order to best represent our customers, our brands and our advertising products. The right person will manage the new business from end-to-end, including understanding market dynamics, evaluating new partnership opportunities, conducting partner outreach, negotiating term sheets and agreements and driving to execution. You are a role model for best practices for incubating new partnerships, diving deep into partners’ tech products, and improving partner performance. Your success will require close collaboration with internal cross-functional teams including Product and Tech on new product innovation designed to help brands unlock better outcomes. You demonstrate the ability to think strategically about issues, identify trends and effectively influence internal stakeholders such as Finance and Legal by earning trust and being right a lot.Key job responsibilities• Close high impact partnerships driving revenue, product adoption and strategic outcomes for Amazon Ads• Manage a portfolio of Amazon Ads partners, influencing their tech and GTM strategy• Ability to represent Amazon to C-Suite leaders at partner companies• Deep on technical business models and product integrations• Work cross-functionally across product, tech, sales, legal and finance to drive initiatives and programs• Drive innovation to address opportunities for enhanced partner growth at scale• Own robust goals for revenue, product adoption and strategic actions• Lead with an analytical approach to business development, leveraging data to drive decisionsBASIC QUALIFICATIONS- 10+ years of professional or military experience- 7+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Amazon's Advertising Technology team builds the technology infrastructure and ad-serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business. We are looking for a seasoned product manager for our ad-identity team. This team forms the backbone of our programmatic advertising business and supports multiple teams in the advertising ecosystem. In this role, you will draw upon your understanding of digital advertising, technical product and business expertise to define and rapidly execute on cross-functional products, in partnership with business and program leaders across Amazon Advertising. You will bring great customer focus, the ability to rapidly prioritize and get things done, and strong communication and collaboration skills. Your responsibilities will include: - Product Insights and Strategy - Identify new business opportunities and work customer backwards to define new products and initiatives that will work at scale. - Own key metrics and drive continuous improvement by working closing with engineering and other stakeholders - Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations. - Interface with Industry - Interact with ad-tech companies and industry bodies to partner and drive key business objectives. - Industry trends - stay on top of trends in the advertising identity industry and partner with key stakeholders to define and deliver programs to keep Amazon in the forefront of the online ads industry. Joining this team, you will experience the benefits of working in a dynamic, entrepreneurial environment while leveraging the resources of Amazon.com (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, California.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. DP Experience and Market place team, within Sponsored Products, is looking for a strong Principal Product Manager - Technical to lead the product vision and execution of new ad features on the Amazon Product Page. This is an exciting and new role to utilize the cutting edge technology of Large Language Models (LLMs) in building new ad products that will simplify the product discovery and research for our hundreds of millions of shoppers worldwide. The candidate will be responsible for driving cross team and organization collaboration to experiment, launch, and innovate new experiences combining both sponsored and non-sponsored content to develop best-in-class shopper experiences. This is a high visible role, and will require the candidate to be comfortable in making high judgment decisions, both with and without data. Key job responsibilitiesThe candidate will work with a talented team of engineers and scientists to define and execute the vision of ad experiences on the detail page. The candidate will be a product visionary, but at the same time be pragmatic and agile. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Influencing without authority across organizations (both internal and external) will be a critical skill in this role. The candidate should also be comfortable in making high-judgment calls, both with and without data. The role also requires collaborating closely with UX designers in crafting how the future of shopping experience on Amazon looks like. The candidate will be a business leader, defining the right success metrics for the program and our customers to drive long-term business growth. This is a high visible role, and strong communication is required. The candidate will be willing to learn and be curious about how downstream and upstreams operate, as it directly influences their business. If you are excited about developing new customer-facing experiences that directly impacts hundreds of millions of customers, while working at the intersection of cutting-edge science, engineering, and UX; this may be perfect a fit! About the teamWe are the Detail Page Experience and Marketplace Intelligence team within Sponsored products - a fast-growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

The Creative X AI Gen team aims to democratize access to high-quality ad creatives (images, videos, etc.) by building generative AI-driven solutions for advertisers. To accomplish this, we are investing in text-to-image, text-to-video, and text-to-text models that will allow advertisers to generate high-quality and effective creative content quickly. The capabilities we develop will be deployed for use by advertisers and agencies. We are seeking an experienced product manager who is adept at a variety of skills, especially in working with science, development, and design teams. The right candidate will have a strong interest and aptitude in learning generative AI science, a track record of working with science teams and launching innovative products, and a keen eye for creative quality.Key job responsibilities- Own LLM development for ads use-cases, evaluating internal and external models, and leading a xfn team to fine-tune models for our use-cases. - Collaborate closely with leading scientists to develop prototypes and validate new concepts- Craft AI-first experiences by working closely with designers, scientists, and cross-functional teams- Develop a strategic vision for generative AI solutions that address customer and advertiser needs- Create various product artifacts, such as shaping documents, BRDs, PR FAQs, and more- Analyze voice-of-the-customer feedback and quality benchmark results to inform decision-making- Stay up-to-date with industry publications and new developments in the field- Ship gen AI products with significant customer and advertiser impactA day in the life- Identify promising Gen AI techniques and partner with scientists to productize them at a rapid pace - Work hand in hand with scientists on problems large and small to drive your inventions forward- Conduct customer interviews, deep dive into Gen AI tools and data- Review the latest in Gen AI tech, to stay up to date on advancements- Quarterback a cross functional team through design, development, launch BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience owning feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 6+ years of technical product or program management experience- Masters or PhD in deep learning, machine learning, or related field ...

Locations available are New York City and Seattle. Physical Stores Ads is a rapidly growing team within Amazon Advertising whose mission is to drive outsized advertising with Amazon’s physical stores and have our advertiser customers prefer our offerings when it comes to reaching and engaging in-store shoppers, measuring impact, and achieving their advertising goals. Our primary customers are advertisers who sell products within our stores. Advertisers not endemic to the stores are also our customers, and we can offer unique ways to reach customers out-of-home and in the context of their shopping activities.In this role, you will develop greenfield advertising solutions that help advertisers reach customers in the physical world, including Amazon's owned and operated physical stores and 3P out-of-home placements. This is a true "day one" opportunity to surprise and delight advertisers and advance the advertising industry forward.The Principal PMT will guide our technical development teams and be the all up accountable individual to make their product line a success. This role will encompass aspects of strategy, technical product development, detailed analysis and commercialization. You will build long term plans and drive execution against those plans. You will be responsible for building many of our capabilities from the ground up, navigating green field opportunities, delighting our customers, and building long lasting and growing ads business. This is a truly unique opportunity to be on one an exciting, cutting edge, and distinctive initiative with high visibility from senior leadership.The right candidate will possess strong problem-solving skills and the ability to identify and test business opportunities across a new domain. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.You must be able to communicate up, down, and out, to both technical and business leaders. Strong preference for domain expertise in out-of-home advertising. You must be able to successfully drive and build ad products and balance the business needs against technical constraints. You must be able to take large, complex problems and break them down into manageable components, then deliver them in a successful and timely manner. Being a self-starter, showing maturity, high judgment, negotiation skills, ability to influence, ability to partner effectively with 3P tech partners, analytical talent and leadership are essential to success in this role. This is a unique and rare opportunity to get in on the ground floor and help shape our Advertising and Physical Stores technologies, products and business.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

This role is located in our offices in New York, Washington DC or Seattle (with commitment to accommodate ET time zone) only.Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Financial Services Principal Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As PPM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the development of Leasing products for a car buying experience on Amazon.· Create buy-in for the product vision both internally and with key external partners.· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of financial services experience on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience working directly with Engineers on product enhancements- Experience with end to end product delivery- Experience working with and influencing senior level stakeholders- Experience with feature delivery and tradeoffs of a product- Experience technical product management- - Minimum of 2 years’ experience with financial products (lending/ leasing/insurance) as a Product Manager. ...

Amazon Web Services, the leader in cloud computing is looking for a Principal Product Manager to define and drive the long-term strategy for Amazon Braket, our quantum computing cloud service. Our goal is to be the trusted voice for customers who want to engage with quantum computing, and lower the barriers for customers to research and experiment with this technology. *Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.You will be responsible for defining the product vision, strategy, and roadmap of Amazon Braket with a high degree of ownership. You thrive in the face of considerable ambiguity, work backwards from customer requirements, and advocate for scrappy, frugal solutions that move the needle for customers. The successful candidate will be highly technical and can partner effectively with engineering and science builders, while at the same time, having strong business acumen. The candidate will work closely across go-to-market, sales, and marketing teams to synthesize customer requirements into a product and commercial strategy. The candidate will have demonstrated experience in taking ownership of their portfolio of products as a business, with a relentless focus on driving sustained customer adoption and growth. A day in the life**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical (software development, network development, IT, other related) experience- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Prior experience in quantum technologies, launching and delivering quantum products or features. ...

Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a diverse array of digital advertising solutions designed to help customers discover and purchase anything they desire. As our advertising business experiences rapid growth, our team's mission is to leverage science and technology to accelerate this expansion through innovative, best-in-class solutions.We are an integral part of the Sales & Partner Enablement (SPE) team, driven by the overarching goal of transforming Amazon into the preferred media destination for advertisers and partners. To achieve this, we focus on developing sophisticated products tailored for front-line sales teams. These tools empower our sales professionals to effectively identify strategic recommendations, ultimately helping brands flourish within the Amazon ecosystem.Our work is characterized by a deep understanding of both e-Commerce dynamics and advertising principles. We strive to create seamless connections between these two domains, enabling advertisers to reach their target audiences more effectively and efficiently. Key job responsibilitiesAs a Principal Product Manager-technical, you will own creating a multi-year strategy to optimally identify top action-able opportunities for a brand based on their health, retail and advertising performance and goals. You will need to think big and collaborate with science and engineering teams to build scalable solutions that are personalized for each brand based on their business on Amazon. You will succeed in these endeavors by combining your business acumen, product management chops and technical abilities, with your skills in listening, learning and communicating with a diverse group of collaborators. As a senior member of the team, you will lead by example, on how to construct and deliver great products. BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As part of the Prime Video Search team, you will get to work on projects that are fast-paced and challenging. We look for you to bring your product and technical chops and willingness to be strategic or hands-on as needed. In this role, you will drive Search relevance and query processing initiatives. You would partner with business leaders and apply cutting edge solutions to redefine Search experience.About the teamPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. BASIC QUALIFICATIONS- 10+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as we define the future of Selling Partner growth in our stores.You will be directly responsible for identifying and driving improvements that enable Selling Partner growth, partnering with product, science, regional business teams (among others) to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the SPX organization and connecting the dots between regions. You will establish what success looks like and drive the strategic roadmap of solutions to unlock growth and enable sustainable profitability. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Selling Partner recruitment, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Selling Partner Cost to Serve, and influence short and long-term capital investment decisions.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams- 7+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

Amazon Fashion & Fitness is looking for an innovative, data-obsessed Principal Product Marketing Manager to lead the ongoing evolution of our personalization and recommendations functions. This role will drive increased relevance and engagement for our customers, creating a unique, personalized shopping experience that resonates with their individual preferences and shopping intentions. Our mission is to become the go-to destination for fashion and fitness customers worldwide. This Principal PMM will work cross functionally across marketing, retail, product, analytics and tech teams to focus on driving internal traffic to fashion and fitness product. They will be responsible for building customer-centric shopping experiences that delight and drive customer acquisition, engagement, and retention.The ideal candidate must be excellent in acquiring, analyzing, and articulating business strategy from data. They should have experience with data visualization and should be proficient in SQL. This candidate should also be a strategic thinker with a strong understanding and curiosity of the fashion and fitness shopper and trends. They should demonstrate strong communication skills and have experience influencing cross-functional teams; notably with past experience working with tech teams and engineers. This role requires a strong grasp of how to distill business needs to tech teams, and should have the ability to bring both data-driven and qualitative insights into marketing plans. Lastly, this candidate should have a "can-do" attitude and should be excited to dig into problems and find fast solutions. Key job responsibilities * Lead and Define Strategy: Own Amazon Fashion and Fitness’s personalization marketing function, driving short term and long-term strategic plans through data-driven insights.* Drive Trend Detection and Model Development for Personalization: Lead the implementation of trend-detection strategies, piloting, testing and measuring real-time trend models that leverage social listening tools, customer data, and other sources.* Customer Shopping Mission Strategy: Develop and execute a strategy to support diverse shopping missions across the customer journey, from goal-oriented to discovery-based browsing, ensuring the shopping experience is tailored to each mission type. Optimize personalization and recommendation features to guide customers seamlessly, fulfilling unique shopping goals and enhancing engagement. * Customer Segmentation and Insights: Define customer segments and build tailored strategies that reflect varied customer demographics, preferences, and behaviors. Leverage insights from segmentation to create personalized marketing campaigns, ensuring relevancy and resonance for each customer group within Amazon Fashion & Fitness. * Seasonal Shopping: Develop seasonal plans from our long-term vision to align the organization on priority initiatives and in-quarter focus areas.* Customer Engagement and Retention: Develop and drive acquisition and retention strategies, focusing on personalized customer experiences that foster engagement, frequency of shopping, and increased basket building.* Innovative Personalization Experiences: Identify opportunities for ‘Think Big’ personalization initiatives, leveraging customer data and machine learning insights to surprise and delight Amazon Fashion & Fitness customers.* Voice of the Customer: Champion the customer in all forums, ensuring Amazon’s personalization strategies resonate with evolving customer expectations.BASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it and advertisers can easily implement it. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Our team's mandate is to launch and accelerate adoption of advertising measurement products and services that enhance advertiser experience on Amazon. We are responsible for defining and delivering a collection of self-service measurement solutions that enable Advertisers to understand the full-funnel impact of their Advertising. With a broad mandate to experiment and innovate, we are growing with a seemingly endless range of new opportunities.As a Principal Program manager, you are responsible for the client delivery of some of the most exciting and innovative measurement products Amazon Advertising has to offer. You are the operations and measurement expert to the client and will work closely with external clients as well as internal teams (operations, product). You are detail-oriented, persistent, and concise in your communications. You care about client quality. You flawlessly execute and also care about scaling processes and tools. The ideal candidate must be willing to work hard in a fast paced, dynamic and demanding environment.The right candidate will have experience leading large and complex projects, and excel at written and verbal communications. A background in Streaming TV (STV) advertising is required. A background in measurement is ideal. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means anticipating bottlenecks, making tradeoffs and balancing the needs of various key stakeholders. You will be expected to have strong opinions about tradeoffs as well as the analytic background necessary to track adoption and performance of your program. You will be able to lead a program at scale, and participate/influence other senior leaders across the company future direction-setting.Finally, you will direct in-depth market, industry, and opportunity analysis, and will work with technology and business teams to define program requirements, understand customer needs, and define success metrics and performance tracking methods for product launches. Development, testing, and delivery is performed in partnership with dedicated product teams. Key job responsibilities- Drive progress on advertiser KPIs and work with 3P measurement providers to improve products per advertiser expectations - Facilitate overall program execution on behalf of your advertiser, harnessing and organizing multiple internal Amazon teams in the process - Support launch of new and exciting 3P measurement for Streaming TV and live events - Exhibit deep analytical ability, and develop expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data to our advertisers. - Planning and prioritizing across complex inputs and activities - Drive innovation and roadmap decisions that increase the ease and availability of data to both internal teams and external partners. - Triage and troubleshoot critical blockers; escalate appropriately to align stakeholder teams to a focused set of priorities - Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client successBASIC QUALIFICATIONS- 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience- 7+ years of working cross functionally across several teams experience- Experience managing, analyzing and communicating results to senior leadership- Experience owning program strategy and end to end delivery- Experience using data and metrics to drive improvements- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirements ...

Are you seeking an environment where you can drive innovation? Do you want to be at the forefront of solving the toughest real-world supply chain problems? Do you want to play a key role in the future of Amazon's Stores business? Come and join us!The Supply Chain Optimization Technologies (SCOT) group is seeking a Principal Research Scientist to join our Optimal Sourcing Systems team. The Optimal Sourcing Systems (OSS) owns the optimization of inventory sourcing and the orchestration of inbound flows from vendors worldwide. We source inventory from thousands of vendors for millions of products globally while orchestrating the inbound flow for billions of units. Our goals are to increase access to supply for speed and placement, improve supply chain-driven vendor experience, and reduce end-to-end supply chain costs, all in service of maximizing Long-Term Free Cash Flow (LTFCF) for Amazon.Your tech solution will have large impacts to the physical supply chain of Amazon, and play a key role in improving Amazon consumer business’s long term profitability. You will work on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry.Key job responsibilities- Design, implement and evaluate models, agents and software prototypes- Technical leadership for a group of highly motivated and talented scientists- Influence team business and engineering strategies- Work closely with partner teams to develop solutions to ambiguous business problems and integrate novel methodology into our team and business- Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community- Raise the bar of scientific research by innovating and publishing- Exercise sound judgment to prioritize between short-term vs. long-term and business vs. technology needs.- Communicate clearly and effectively with stakeholders to drive alignment and build consensus on key initiatives.A day in the lifeIn this role, you will have opportunity to work with partners and stakeholders from Amazon’s retail, seller and operation departments worldwide. You will understand their challenges and pain points, and help develop solutions that improve how Amazon source inventory and enable world class vendor experiences. To implement your solutions, you will work closely with our product and engineering teams. Your work will have high visibility and impacts to Amazon’s business operation.About the teamSupply Chain Optimization Technologies (SCOT) owns Amazon's global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon's business goals and to make our customers happy. We decide how to place and move inventory within Amazon's fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars worldwide. Check our website if you are curious to learn more about the breadth of problems we tackle: https://www.amazon.science/tag/supply-chain-optimization-technologiesBASIC QUALIFICATIONS- Ph.D. in Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, Computer Science or a related field.- 7+ years of experience in solving complicated problems in the area of Operations Management or similar disciplines developing strategies for large-scale logistic networks.- 7+ years of hands-on experience in building machine learning or optimization models in business environment.- Proven track in leading, mentoring, and growing teams of scientists. ...

The Corp Auto Claims Management & Operations group within Amazon’s Global Risk Management & Claims team is seeking a motivated and experienced Principal Risk Manager. The ideal candidate will be familiar with insurance and claims programs, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.Key job responsibilities• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.• Support document management and compliance.• Partner with stakeholders to create and manage compliance controls.• Clearly define and uphold performance standards based on organizational and team goals.• Identify opportunities for improvements across the entire auto claims program and all lines of business.• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.A day in the lifeIn this role, the Principal Risk Manager will use their expertise in liability, excellent analytical skills, and business acumen to deliver results. They will obsess over our customers (internal and external) and will work backward from the stakeholder needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program management experience in insurance and claims programs- 10+ years of compliance audit or Risk Management experience ...