Front-End Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote : https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Learn more about Amazon Connect here.Media coverage on Amazon Connect:http://www.zdnet.com/article/how-the-abs-prepared-for-the-same-sex-marriage-survey-using-the-public-cloud/https://www.benzinga.com/analyst-ratings/analyst-color/17/03/9241888/how-amazons-connect-could-impact-twilio-zendesk-ringcenthttps://aws.amazon.com/blogs/aws/new-amazon-connect-and-amazon-lex-integration/https://techcrunch.com/2017/03/28/aws-amazon-connect/Power of Amazon Connect: https://www.youtube.com/watch?v=9qky_E39-_Ihttps://youtu.be/rSzDFJGw5vgKey job responsibilitiesAs a Front End Engineer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you ifYou enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.You’d like to be directly responsible for solving real customer problems.You are a passionate learner and are motivated to take on new challenges.You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.A day in the life* Participate in bi-weekly sprint planning* Attend daily standups with the team* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager* Communicate weekly on project statuses* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders* Contribute feature code and conduct code reviews for your teammates* Have Fun! Attend weekly team events to connect and build strong working relationshipsAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

FSI Principal Account Manager

AWS is a place where thousands of different personalities with the same customer obsession come to turn can’t-be-done into done. We seek builders from all backgrounds to join AWS, and we encourage our employees to bring their own voice and chart their own path.The RoleAs a Financial Services (Data Providers) Principal Enterprise Sales Representative, you are impacting digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the strategic FSI accounts you manage, promoting the entire AWS products and services portfolio to the Enterprise customer market segment.On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.We're obsessed with customers, we see beauty in simplifying the complex, and we are comfortable with being called "peculiar." That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our employees enjoy working at AWS.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build with us!About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 9+ years of technology related sales, business development or equivalent experience- 7+ years of creating and implementing long-term transformational account strategies in a customer-facing role or equivalent experience- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent ...

Full Stack Software Development Engineer

The Team: We are a development team, part of Launch Manager in AWS Region Product Management organization. Our team works on the tooling that helps deploy and track services to every AWS region around the globe, and establish a single source of truth for AWS products and their regional availability. This team will have the opportunity to work on highly visible projects that directly impact hundreds of other teams at Amazon.We need developers who move fast, are capable of breaking down and solving complex problems, and have a strong will to get things done. Developers at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language ...

Global Insights & Measurement Lead, Amazon Ads

Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across other owned and operated sites like Prime Video and IMDb, on other high-quality sites across the web, and on devices. The Analytics & Insights (A&I) organization develops actionable insights using Amazon's unique data to influence how advertisers promote their businesses. Our insights and measurement solutions enhance their marketing decision-making, and lead them to be more successful with Amazon. We're seeking an experienced Analytics and Insight Professional (AIP) to join our Global Customer Measurement & Insights team. You'll partner with our largest advertisers to analyze and measure Amazon advertising performance, providing strategic insights to drive success. You will foster partnerships with advertisers, sales, account management, retail, and other Amazon business partners to further business objectives and deliver the best return on investment for our customers.KEY JOB RESPONSIBILITIES• Leverage Amazon's proprietary data and tools, plus third-party research solutions, to assess the efficiency and effectiveness of an advertiser's investment at global scale• Own senior-level measurement and insights customer relationships and partner across strategic learning objectives that influence business decision-making• Decipher complex problems, select ideal analytical solutions to produce applicable insights, and translate findings into actionable recommendations• Provide guidance to C-suite marketing leaders via compelling narratives and in-person customer presentations• Develop expertise in Amazon's proprietary metrics, constantly evolving how we analyze and communicate data-driven insights to our advertisers• Collaborate cross-functionally and communicate effectively across multiple business functions and geographies• Educate internal and external stakeholders on Amazon insights and measurement offerings by delivering learning sessions, writing training documentation, and producing thought leadership• Advocate for data-driven decision making and influence stakeholders to act on insights recommendationsBASIC QUALIFICATIONS• Bachelor's degree in an analytical field such as Marketing, Advertising, Business, Commerce, Economics, Finance, Mathematics, or Statistics• 10 + years relevant data analysis and storytelling experience at an advertiser, advertising agency, research provider or media provider• 5+ years of experience in a customer-facing consulting role in the digital media/AdTech space• Expertise in digital advertising measurement methodologies, experimentation, marketing mix modeling (MMM), and consumer insights research• In-depth understanding of advanced statistical techniques and methodologies, as well as simple linear regression analysis, multivariate regression analysis, and model building• Excellent data-driven storytelling skills - translate and interpret data, create compelling and complex analyses, and deliver in a simple way with outstanding visuals• Strong organizational, interpersonal, and communication skills (both written and verbal)• Ability to collaborate with cross-functional teams and build close relationships across a matrixed organization• Ability to translate technical aspects of analysis and metrics into actionable insights for both technical and non-technical stakeholders• Comprehensive understanding of the end-to-end process of marketing campaigns• A passion for learning new skills and adopting new methodologies and tools• Comfort working with ambiguity and a wide degree of self-directionPREFERRED QUALIFICATIONS• Advanced degree (MBA, Master's) in related field• Proficiency in SQL, with the ability to write queries from scratch, create appropriate joins, extract and manipulate data, format fields, and create new measures and metrics• Fluency with analytical tools (Python, R, SAS, etc.)• Experience in digital campaign management• Experience working in complex, global organizationsBASIC QUALIFICATIONS- Bachelor's degree in an analytical field such as Marketing, Advertising, Business, Commerce, Economics, Finance, Mathematics, or Statistics ...

Head of Business Development, NA Grocery Partnerships, Amazon Fresh

Does working for Amazon Fresh worldwide team excite you? Do you want to be a critical part of redefining the future of grocery shopping on Amazon? Do you have a track record of delighting customers and driving growth by building strategic partnerships?Our Amazon Fresh Worldwide Grocery Partnerships team is seeking an experienced and strategic-minded Senior Business Development Manager with the passion to drive growth and build strategic partnerships between Amazon and third-party grocers across North America.The ideal candidate will possess exceptional negotiation and influencing skills, strategic thinking and a proven track record of building successful partnerships; will also, be goal oriented, results driven, with strong attention to details, combined with the ability to build strong relationships and earn the trust of senior internal and external stakeholders from the shop floor to the c-suite. The role offers a unique opportunity to shape the future of grocery on Amazon and drive significant growth for both Amazon and our grocery partners.Key job responsibilities• Own the business development pipeline and pitch process for selected prospective merchants• Lead complex and strategic negotiations (commercial and contractual) with potential grocery partners• Work closely with cross-functional teams including Finance, Legal, Ops, Corporate BD, Tech, Marketing, and more• Lead the internal approvals and senior leadership alignment meetings throughout the different negotiation phases• Work closely with partner teams to create the launch business plans and Go-To-Market strategyAbout the teamWe are part of the Worldwide Grocery Stores, where you will also find Amazon Fresh, Amazon Go, and Whole Foods Market. Like all good Amazon businesses, our team brings a marketplace to the customer - a unique way to offer customers increased selection and convenience for full grocery baskets from national and regional grocers.We are globally dispersed and organizationally lean, and "flying whilst building the plane". This keeps life interesting and provides great opportunities to be entrepreneurial!BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- Experience with business development, partnership management, or sourcing new business- Experience developing and executing on GTM strategies that are large in scope ...

Head of Email and Mobile, Amazon Ads, Scaled Marketing

Amazon Ads is seeking a customer-obsessed Senior Channel Manager to own the strategy, governance, and overall excellence for two of our most important, complex marketing channels: email and mobile. This role will be instrumental in driving usage of our portfolio of self-service advertising products and enabling our advertisers to achieve their business goals. In this high-impact, high-visibility role, you will define, test, and scale best-in-class customer experiences across email and mobile. You will establish standards, processes, and guardrails to ensure continuous optimization and improvement and drive the launch of new features and solutions to enhance the in-channel customer experience. You will be accountable for the performance of our email and mobile channels, tracking and analyzing key metrics such as reach, engagement, attributed actions, and sentiment/VoC. Using data-driven channel insights, you will influence the decisions and priorities of multiple stakeholders across Marketing, Product, Engineering, and Analytics. The successful candidate will have extensive experience building and optimizing high-performing marketing programs, particularly related to email and mobile channels. You should be able to work both strategically (generating bold and innovative ideas) and tactically (managing martech, analyzing data, removing blockers). Top-tier problem-solving abilities, strong communication skills, and a proven track record of delivering results in ambiguous environments are essential for this role.Key job responsibilitiesOwn end-to-end channel strategy, governance, and overall excellence * Develop a comprehensive strategy for the email and mobile marketing channels that works back from the customer experience* Continually evolve this strategy to meet the changing needs of our customers and business* Establish guardrails, processes, and mechanisms to ensure high-quality, scalable channel operations and performanceDefine, test, and scale best-in-class customer experiences* Design, test, and implement innovative customer experiences across email and mobile channels* Continually raise the bar for the customer experience by establishing strong standards and processes* Drive the launch of new features and solutions to enhance the customer experience in-channelCollaborate cross-functionally* Partner with Product and Engineering teams to define roadmaps and improvements for the customer experience in- channel* Work closely with Analytics teams to create and optimize performance reporting and understand channel trends* Influence priorities and decisions across multiple stakeholder teamsMeasure and optimize channel performance* Track and analyze critical performance metrics like reach, engagement, attributed actions, and customer sentiment* Use performance reporting to continually uncover key insights and identify customer opportunities* Leverage findings to continuously optimize the customer experience in-channel and make strategic decisionsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience communicating results to stakeholders- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) ...

Head of Social Media Marketing, Amazon & Prime Brand XCM

Amazon’s Cross Channel and Category Marketing Team (XCM) is seeking an experienced strategic Senior Social Marketing lead across Amazon and Prime Brand cross-channel marketing. This leader will set the strategy for how Amazon leverages social channels to deepen brand affinity and purchase intent across Amazon and Prime businesses. This includes establishing the vision and plan for how we adapt our processes to leverage AI and next gen production models to best align with customer behavior and platform algorithms. In this role, they will be responsible for planning, developing, executing and optimizing compelling social media campaigns, including critical retail events like Prime Day and Holiday. They will work across various social media platforms such as Meta, TikTok, and Snapchat to ensure we continuously optimize our go-to-market approach aligned to customer behavior to position our work as culturally and contextually aware, creatively breakthrough, and measurably effective in driving short- and long-term brand and business results. To accomplish this, they will bring strong cross-functional strategic influence to the role to help roadmap and identify future opportunities for growth. Collaboration with internal teams, external stakeholders, and creative partners will be crucial to driving innovative and impactful campaigns.The ideal candidate will have 10-15 years of experience in marketing, with demonstrated results setting holistic social media strategies for Fortune 500 brands. This individual will have deep industry knowledge and the analytical expertise to plan for and measure success on all social campaigns. They will work autonomously, make smart decisions and be seen as an expert in their field. They will demonstrate experience in managing complex cross-functional projects with diverse stakeholders, and juggling multiple competing priorities. They will be comfortable picking up new technologies and sharing their knowledge and learning with team members. They will constantly strive to create innovative, bar-raising content, inclusive campaign work, social-first organic, engagement & UGC content, influencer programs and multicultural initiatives. They will be comfortable experimenting and owning a roadmap that is flexible, adapting to meet the needs of our customers, businesses, stakeholders and partner teams. They will operate in a role of considerable scope and complexity and will have significant impact on our customer experience as well as Amazon’s brand and retail goals. A day in the lifeThis role works closely with teams across the XCM organization to lead social strategy for our Amazon & Prime brand campaigns and partnerships. On any given day, this individual is crafting executive strategies, inputting into campaign briefs, leading social-first strategy sessions with social media partners, engaging Creatives, and working cross-functionally with key stakeholders. This role blends strategy and creative execution to deepen the emotional connection customers have with the Amazon brand and to make Amazon their go-to shopping destination.Key job responsibilities1. Set vision and annual social media strategies across Amazon and Prime brands, including campaign level social briefs through to execution oversight, including our paid social media efforts across Meta, TikTok, Snapchat and other channels. 2. Serve as subject matter expert on social media best practices and emerging trends to ensure XCM remains best in class in social strategy and execution, including agile production capabilities.3. Establish short- and long-term learning agendas and oversee social measurement capabilities, analysis and executive reporting of campaigns. Analyze social media metrics to evaluate campaign performance, optimize strategies, and maximize audience engagement.4. Manage social agencies (including in-house Creative team) and partners to deliver the best-in-class campaigns and content to our customers.5. May lead small team of direct and dotted line reports, fostering culture of collaboration and bar-raising performance.6. Manage social production budgets to ensure we invest efficiently while maintaining a high creative bar and optimize for continuous performance improvement.7. Identify new opportunities to drive commerce and brand engagement, based on evolving customer and cultural trends, including a focus on reaching younger and diverse audiences.8. Partner across functional teams (including Media, Insights, Creative, Operations, Finance) to drive process improvement and efficiency.About the teamThe central XCM organization runs the largest and most performative mass marketing portfolio of investments in Amazon's biggest priority brands and businesses, from Prime Day to Super Bowl. We are a small but mighty team of 200 strategic and creative business leaders who make and deliver our customers most loved marketing campaigns for North America and the world.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Head of US, Brand Innovation Lab, Amazon Ads Brand Innovation Lab

The Head of US for Brand Innovation Lab (BIL) will lead a large, multidisciplinary team of creatives, solutions managers, and brand strategists. They will partner with BIL leaders in content production, design technology, and engineering to develop cross-Amazon experiences and sponsorships that only Amazon can deliver. As a leader within a dynamic, global organization, they will also collaborate with BIL and Amazon leaders across EU, APAC and International Expansion markets to chart a course that inspires experimentation and innovation and delivers results for brands across multiple categories including CPG, Grocery, Beauty, Automotive, Entertainment, Travel, Financial Services and more.Key job responsibilities- Lead a large, multi-disciplinary team (creative, project management, strategy) across multiple US locations (LA, SEA, NY), establishing and upholding the highest creative and customer experience bar.- Partner with BIL leaders in Content Production, Design Technology and Engineering to determine the best use of resources across multiple areas of vertical, creative and technical opportunity.- Partner with US counterparts in Ad Sales and Ads Product teams to align on the BIL priorities that will drive sustainable growth through creativity and innovation.- Collaborate directly with brands and agencies to communicate the full-funnel possibilities across the Amazon Ads canvas.About the teamBrand Innovation Lab (BIL) is an award-winning advertising team that conceptualizes and executes bespoke advertising experiences for brands who invest in media with Amazon Ads, scaling successful campaign elements as new products or features in existing products. BASIC QUALIFICATIONS- 15+ years of experience in Advertising.- 10+ years of experience leading teams responsible for creative or technical deliverables.- Experience managing a P&L to make necessary staffing decisions and tradeoffs to deliver the best experience for customers, while managing the business responsibly.- Bachelor's Degree. ...

HR Partner, World Wide Amazon Stores and General & Administrative (WWAS & G&A), Amazon International Stores

At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.Key job responsibilitiesKey job responsibilitiesManagers collaborate using different communication channels with the HR Partners to support sensitive and often complex employee issues including disciplinary and performance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats (circles, lunch and learn sessions etc.) to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.1. Employee Relations & Support:- Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.2. Performance management:- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate3. Talent Management and People Development Consulting:- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.4. HR General:- Act as stewards of the employee experience and Amazon “culture keepers”. - Act as POC and Program Manager for people tools, processes, programs or projects. - Manage implementation and review of those.Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.A day in the lifePer the internal transfers guidelines, please reach out to the hiring manager for an informational through the "Informational Request" button on the job page.BASIC QUALIFICATIONS- Bachelor’s in Human Resources or related field - 5 years of relevant Human Resources experience ...

In-stock Manager II, Amazon

The Amazon Fresh Grocery team is looking for a Private Brands In-stock Manager based in Seattle, WA; NYC, NY; Arlington, VA or Chicago, IL. In this role, you will own developing plans and executing on initiatives that will support excellent inventory management for Amazon’s in-house grocery brands, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow the Amazon Private Brands business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. They must demonstrate passion for the customer experience. They must be fearless but thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. The ideal candidate will have knowledge in fundamental business principles and previous Supply Chain Management experience. The ideal candidate is also able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.Key job responsibilitiesA successful Instock Manager will:1. Manage Must-have selection and inventory availability2. Analyze internal and external data to identify opportunity areas for must-have selection.3. Collaborate with the category team to optimize the must-have assortment and deliver high availability.4. Adjust buying plans and allocation strategies to improve in-stock positions.5. Work closely with the technology team to run pilots and scale learnings.6. Develop and implement processes to proactively maintain optimal in-stock levels for must-have and fast-moving items.7. Develop reporting to monitor selection performanceBASIC QUALIFICATIONS- Bachelor's degree in engineering, business management or related field- 5+ years of professional experience in In-stock Management, Demand Planning or Project Management.- Advanced excel skills- Medium to advanced SQL skills.- Critical thinking and problem-solving skills to address supply and demand imbalances and recommend solutions.- Able to lead without authority owning cross functional projects and maintaining peers accountable for deliverables that may have an impact on In-stock metrics or customer experience.- Capacity to build new tools and processes to meet inventory targets.- Ability to travel 25% of the time and that have flexibility with business hours to meet customer’s needs. ...

Industry Specialist BD Lead, Media & Entertainment, Games and Sports

Are you passionate about technology applications in Media & Entertainment? Are you interested in shaping large-scale cloud-based innovation? Then you may be interested in joining our Amazon Web Services (AWS) Media & Entertainment Industry Specialist Business Development team to drive adoption and transformation around the world.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.Key job responsibilities- Partnering with Account Management teams to drive incremental sales pipeline and revenue growth from Media & Entertainment workloads- Working with customers and AWS partners to identify and lead proof of concept engagements and develop new and innovative solutions- Partnering with AWS Solutions Architecture resources in design, Proof of Concept (POC), pricing, Total Cost of Ownership (TCO) and delivery activities- Collaborating with AWS professional Services to implement solutions and packaged offerings- Conducting executive workshops with industry leaders- Participating in and representing AWS in key Media & Entertainment industry associations and eventsA day in the lifeWork with account managers, solutions architects, professional services and partners to identify and develop new opportunities to deploy Media & Entertainment workloads with our customers.About the teamAmazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon, and the leader in providing secure, reliable, scalable, and innovative cloud services that help over a million businesses across the globe scale and grow. We are expanding in a number of areas, and our Media & Entertainment organization is looking for experienced industry specialists to help our customers implement AWS services.BASIC QUALIFICATIONS- 10+ years of developing, negotiating and executing business agreements experience- 10+ years of experience developing strategies that influence leadership decisions at the organizational level- 10+ years of experience working in the Media & Entertainment industry within the technology space- Bachelor's degree or equivalent experience ...

Industry Specialist, Financial Services

Do you believe in the power of data? At AWS, we recognize that data fuels the financial services industry - driving investment insights, risk calculations, process automation, improved customer experiences, and the transformative capabilities of generative AI. That data increasingly is delivered and consumed on cloud, at unprecedented volumes, velocity, and variety. If you're a financial services industry expert eager to drive change across the industry, we may have a spot for you.As a Financial Services Go-To-Market Specialist, you would help sales leaders, account teams, and customers organize and execute a financial services industry-specific strategy on AWS by enabling the people, process, and programs necessary to drive business value. Financial services customers seek prescriptive guidance from experienced specialists in understanding how they easily, securely, and safely migrate to the cloud and are interested in learning how their global peers are adopting and innovating with cloud services. You would provide industry expertise and support customers at the line of business as they transform their enterprise.Key job responsibilitiesYou will drive new business by working with leading financial services data providers and their consumers across capital markets, banking, insurance, and adjacent areas. Your specialized industry knowledge and expertise bridges businesses and technology, and you understand the regulatory and compliance environment in which our customer base operates. You speak the language of our customers, mapping their business, regulatory, technical, and organizational needs to AWS services and partner-led solutions. Your responsibilities will include driving top line revenue growth and overall end-customer adoption across financial services market segments, with a focus on financial service data providers that sell into capital markets, banking, and insurance. You will enable AWS Financial Services field teams to be more effective in their interactions with key prospects and customers. The ideal candidate will possess a business development and industry background, with specific experience producing, distributing, and/or consuming financial services data to deliver meaningful business solutions. The candidate should have experience engaging with senior-level executives, and supporting account teams, on solutions sales or services opportunities. The candidate should have an understanding of the overall financial services data landscape. Expertise in leveraging real-time data and/or modern data architectures to support digital transformation and increased automation is a plus. You will have a demonstrated ability to think strategically about business, product, and technical challenges, and a proven track record of tactical execution leading to the achievement of sales and market development goals. About the teamJoin a team of industry practitioners driving innovation and large-scale transformation.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience influencing internal and external stakeholders- Experience interpreting data and making business recommendations- Experience with technology transformation initiatives ...

Instock Manager II, Amazon Fresh - Grocery

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team, based in Seattle WA, New York, Arlington VA, Nashville TN, or Chicago IL.Join us at Amazon Fresh Grocery in reshaping the future of customer experiences and supply chain excellence. Your expertise will drive innovation, efficiency, and lasting impact.As an Instock Manager (ISM) within the Amazon Fresh Grocery Category Instock team, you'll take on a critical role at the forefront of developing business plans and overseeing supply chain and inventory management initiatives. More specifically, this role focuses at the top of our supply chain funnel through optimizing the inbound performance from vendors into our network (fill rate, on-time, cost to serve). Leading cross-functional initiatives will be second nature as you drive improvements to enhance customer experience and overall cost structures. Your leadership will extend across both Online and In-Store channels. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow us our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations.Success starts by being a self-starter, highly organized, and possessing strong data extraction and analytical capabilities. In this role, we look for you to be thoughtful in the your pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.Strong candidates will have knowledge in fundamental business principles and previous retail or supply chain experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy.Key job responsibilitiesA successful Instock Manager will:- Manage inventory availability and inventory health including: improved instock, inventory planning, vendor operational improvement (efficiency, fill rates, lead time), forecasting, and waste reduction- Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business- Perform complex business analysis to identify business opportunities to improve revenue and profitability- Partner with internal teams to develop tools, automation, and process improvements that affect purchasing and vendor management workflowsA day in the lifeAs an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.About the teamOur mission is to perfect the art of grocery experience, from buying to vendor performance, optimizing DC operations, and nurturing vital relationships with key distributor partners. At the Grocery Category Instock team, we are the driving force behind Amazon Fresh Grocery's unparalleled supply chain success. Being on our team means being part of a team that orchestrates the seamless flow of goods, ensuring that our customers can find what they need when they need it.We're not just focused on perfect execution; we're involved in the long-term planning of our DC topology, sourcing strategy, and vendor partnerships. Join us, and you'll have the opportunity to influence the planning of our network, collaborate with tech to build innovative supply chain solutions, and work with top manufacturers to optimize our supply chain. If you're ready to be part of a team that defines the future of grocery supply chain, then Amazon Fresh Grocery Category Instock is the place for you. Join us, and let's build something extraordinary together.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of supply chain, inventory management or project management experience- 3+ years of with Excel experience- Experience in Retail or wholesale business- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma ...

Instock Manager, Amazon Fresh Grocery

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team, based in New York.Join us at Amazon Fresh Grocery in reshaping the future of the online and in-store grocery experience. Your expertise will drive innovation, efficiency, and lasting impact.As an Instock Manager (ISM) within Amazon Fresh Grocery, you'll take on a critical role at the forefront of developing business plans and overseeing supply chain and inventory management. Leading cross-functional initiatives will be second nature as you drive improvements to enhance customer experience and overall cost structures. Your leadership will extend across both Online and In-Store channels. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations. Success starts by being a self-starter, highly organized, and possessing strong data extraction and analytical capabilities. In this role, we look for you to be thoughtful in the your pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel. Strong candidates will have knowledge in fundamental business principles and previous retail, grocery, or supply chain experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilitiesA successful Instock Manager will:- Lead and oversee the Instock function, including demand planning, ordering, and capacity management, ensuring optimal inventory availability and health.- Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business- Perform complex business analysis to identify business opportunities to improve revenue and profitability - Partner with internal teams to develop tools, automation, and process improvements that affect purchasing and vendor management workflowsA day in the lifeNote: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce. About the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience- Experience working with complex data sets ...

Legal Risk Manager, Corporate Auto Claims

Amazon’s Global Risk Management Claims team is seeking a talented attorney to support our rapidly growing and evolving corporate auto program. You will lead strategy on complex auto claims, handling pre-litigation disputes and resolving litigated claims with cross-functional partners. You will help develop programs and tools that contain costs, and continue successful third-party administrator (TPA) strategies and relationships. You will have a strong working knowledge of commercial auto insurance policies and experience with large transportation fleets. You will have experience defending both litigated and non-litigated claims in a time-efficient and cost-effective manner. You will help build processes and strategies for handling new issues that arise in a business forward way while addressing risk. Typical transactions will range from standard claims settlement to complex high dollar agreements.Key job responsibilities- Oversight of complex, high value claims.- Develop strategy and action plans for claims in tandem with internal/external counsel, TPA's, and insurance companies.- Mediation attendance in conjunction with internal/external legal partners, insurance companies, and TPAs.- Field and address business partners on-going questions and issues through claims resolution as needed.- Partner with other internal partners to innovate processes and strategies to create efficiencies.BASIC QUALIFICATIONS- Juris Doctor (JD) Degree- Active membership in at least one state bar- 5+ years of experience in transportation claims- Strong understanding of the litigation process ...

Live Sports and Entertainment Content Marketer, Amazon Ads

Content Marketer to work cross-functionally and globally across Amazon to develop content and assets to promote Amazon Ads’ Live Sports and Entertainment video offering.As the STV/Video Content Marketer, you will be part of the Amazon Ads’ Live Sports and Entertainment Marketing team and help build the future of our video offering. In this exciting and highly visible global role, you will partner with stakeholders across Amazon (Prime Video, Amazon Studios, Twitch, etc.) to develop and deliver cohesive and impactful go-to-market (GTM) sales and marketing content and assets promoting our global video programs.We are looking for an accomplished STV B2B marketer to partner with Sales, Marketing, Events, Programming, Production, Legal, and PR teams around the globe to ensure there’s awareness, coordination, and alignment in developing best-in-class content and assets. This candidate should have exceptional verbal and written communication skills, the ability to build strong relationships, lead cross-functional teams, and influence stakeholders at all levels. You will have a strategic mindset and the ability to get in the weeds to execute at the tactical level and keep the trains running on-time. This candidate will have familiarity with both the sports and entertainment media industry and understand the nuances of STV/Video advertising to build and execute a roadmap and repository of content deliverables that position Amazon’s offerings to the advertising marketplace. This role will work with stakeholders and leadership to create content for our owned media channels (website, social, events, etc.) and internal leadership updates, while also providing support and guidance to global teams for direct-to customer activations. You will leverage your experience and creativity to develop pithy messaging, high quality creative assets, and experiential activations that will resonate with internal and external customers and push the boundaries of traditional B2B marketing. They will systematically gain input and alignment across the org, regularly update materials and content, remove any roadblocks, drive strong internal communications, and relentlessly focus on the customer experience. Candidate should have a keen eye for design and creative, along with robust brand storytelling experience and high attention to detail. The right candidate will have strong STV/Video media and/or marketing background (in both sports and entertainment) and deep understanding of how to effectively position media properties to marketing decision makers. Experience working with Product, Measurement, and Sales teams to craft storytelling narratives is key. This role will work closely with Prime Video, Amazon Studios, and Amazon Ads’ PR, Editorial, Events, and Social teams to extend the brand narrative to earned channels and Amazon Ads’ owned channels. Experience with video creation is preferred. This role requires a self-starter who is results oriented and pushes to uphold the highest standard on all elements of execution. You will be comfortable with immense ambiguity, have the ability to simplify the complex, and be passionate about leading complex workstreams execute long-term strategies from start to finish. It is an individual contributor role with the opportunity to grow. Key job responsibilities -8+ years of B2B content and/or marketing experience -Live sports industry experience within media organizations-Global marketing experience (understands the nuances of regional marketing)-Brand positioning and storytelling experience -Extensive background in deck and presentation building-Strong familiarity with PowerPoint; Adobe Photoshop is a plus-Comfortable working with and presenting to Leadership -Ability to build strong relationships and manage multiple workstreams-Excellent written and verbal communication skills -Experience creating engaging video content-Analytical mindset using data and metrics to measure impact and develop data-driven strategies to ensure continuous improvement in process and results -Excellent interpersonal skills and a proven ability to influence others -Thrives in an ambiguous environment; can independently remove blockers and make decisions autonomously.-Proven ability to manage multiple, competing priorities simultaneously, creating a sense of urgency in a fast-paced, dynamic environment.-Demonstrated ability to manage complex and highly visible projects.-Experience using Microsoft Excel to manipulate and analyze data BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree ...

Manager of Account Managers, Amazon Autos

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.We're on a journey to build something new! Our team is building new discovery and shopping products that connect customers with their new vehicle of choice. We’re developing new customer experiences and seller tools to support the entire vehicle discovery and shopping journey in Amazon’s online store.Key job responsibilitiesManagers of Account Managers are responsible for driving business growth and delivering a positive experience with our program. The key responsibilities are to:- Coach, mentor, and develop a team of Strategic Account Managers- Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.- Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.- Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.- Active participation in hiring and developing the best About the teamWe are a newly formed team rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales. BASIC QUALIFICATIONS- Bachelor’s Degree or equivalent practical experience.- 5+ years' experience in account, program or product management in related industries like retail, automotive, or technology.- 5+ years professional experience developing and leading teams while driving organizational goals.- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

Manager, Account Management, US Account Management

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Advertising is seeking a Manager of Account Management for our Display and Sponsored Ads Advertising business. You will lead a geographically distributed organization that is responsible for delighting our advertisers by maximizing the return on their marketing investment. Internally, you will partner closely across a number of teams including Sales, Retail, Product, Creative, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them. You will coach and lead your team to be strategic consultants for their vertical, providing media insights and strategies that drive revenue growth for your customers. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.Key job responsibilitiesSpecific responsibilities include: Develop and execute service strategies tailored to client needs, team development, and revenue objectives; obtain ongoing client and partner feedback to assess performance against organizational objectives; engage with Amazon Advertising’s leadership team and product leadership to represent business results and advocate for customer needs; hire and develop a world-class team; conduct resource management and capacity planning; understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each; develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as neededBASIC QUALIFICATIONS · Bachelor's Degree or equivalent · Experience analyzing data and best practices to assess performance drivers· Experience with influencing internal and external stakeholders ...

Manager, Campaign & Creative Management, Hardlines & Softlines

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Amazon Advertising is looking for an experienced Manager for our Campaign & Creative Management (CCM) team. As our advertiser’s “go-to” experts on Amazon Advertising’s processes related to our advertising policies and creative services, CCMs earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience.The leader of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of CCM teams develop direct customer relationships, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management and design leadership to deliver results that matter to customers. Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.Key job responsibilitiesTo excel in this role, the ideal candidate will need to: - Exhibit excellent judgment - Hire and develop great people - Have relentlessly high standards (is never satisfied with the status quo) - Be able to dive deep and is never out of touch with the details of the business or the technology - Expect and require innovation of her/his team - Have passion and convictions and the innate ability to inspire passion in others - Strong results orientation - Think bigBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- Experience in digital advertising and client facing roles with a focus on data analysis- People management experience ...

Manager, Video Measurement GTM, Global Video Advertising

As Manager, Video Measurement GTM, you will help drive Amazon Ads' video measurement strategy and development across our portfolio of video properties, including Prime Video, Live Sports, Twitch, and 3rd party publishers. You will drive thought leadership on video measurement solutions and currency development. You will lead advertiser insights and analytics supporting our Sales teams to support Amazon's video and full-funnel advertising positioning. Key job responsibilities- Develop the holistic go-to-market strategy and roadmap for video measurement- Create a unified video measurement framework, from impressions to impact, to enable full funnel measurement offering for clients. - Partner with Amazon Measurement and Data Science team to define analytics vision, product roadmap and activation strategy for upper funnel video measurement solutions.- Develop advertising insights, from incremental reach, awareness, consideration to performance; including analyzing campaign best practices and measurement solutions across platforms and products. - Work with customers (advertisers, agencies), 3P measurement partners, Amazon measurement product and engineering teams to drive thought leadership and customer education on Amazon's video measurement solutions. - Research evolving trends in audience viewership, and streaming TV market opportunities to drive video measurement GTM.- Partner directly with Ad Sales to manage client measurement engagements, oversee deliverables & media allocation recommendations.- Lead advertiser reporting and analytics function for Live Sports and Video with alternative measurement providers, incl. iSpot and VideoAmp.- Partner with Amazon Measurement and Data Science to automate measurement provider reporting through APIsBASIC QUALIFICATIONS- Bachelor's degree in science or engineering.- 10+ years of video related measurement, optimization, analytics, insights experience on sell-side or buy-side.- Strong leadership skills, including the ability to drive strategic initiatives and influence key decision-makers.- Excellent communication and collaboration skills, with the ability to translate complex technical concepts into business-friendly solutions. ...