Sr. Marketing Manager, Promotions, WW Promotions

Re-imagine advertising with Amazon. Amazon Ads offers a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for prospective and current advertisers to increase visibility of their products and services, which also helps Amazon customers discover more selection—a win-win!Within our growing Amazon Ads Marketing organization, we are seeking an experienced Sr Promotions Marketing Manager to strategize and implement complex promotional initiatives. This role is responsible for designing and delivering in-depth incentive-based programs driving long term value for advertisers and the business. The candidate will thrive in a cross-functional environment, partnering with Advertising’s internal teams to apply analytical and science-based techniques in assessing advertiser lifetime value, promotional effectiveness, and optimize offer structures to maximize business impact. The Sr Marketing Manager will also proactively identify new opportunities to accelerate promotion awareness and visibility through communications and messaging, ensuring a positive customer experience. To be successful, you’ll need to be highly analytical with strong communication skills who can earn trust and manage competing priorities with key stakeholders across multiple teams. You are excited to test and learn reward-based marketing strategies in a highly data-driven environment, and enthusiastic about delivering insights to partners across Ads Marketing, Finance, Product and Tech. Key job responsibilities* Responsible for promotions strategy and implementation plan, driving use case analyses integrating historical insights to assess return on investment, and executing the promotions communication plan with analytics, marketing operations, advertiser support, and tech teams.* Lead promotion testing framework and roadmap to inform long term strategy, and to deliver promotional effectiveness goals on an ongoing basis.* Develop and execute marketing communications plan for promotions, including targeted Amazon-owned channels like email. Collaborate with marketing stakeholders on roadmap planning, ensuring cohesive integration of promotions with lifecycle communications.* Partner cross-functionally with science and product teams to identify and prioritize opportunities to improve advertiser lifetime value and experience.* Drive regular reporting and insights, sharing key learnings and insights with partner stakeholders on shared goals and programs. Provide and implement optimization recommendations for long term success of promotions program.BASIC QUALIFICATIONS- * Bachelor’s degree in marketing, business, communication or other related field- * Experience managing incentive-based programs in a lifecycle marketing context- * 10+ years of experience in digital marketing focused on customer revenue growth, in channels such as email, in-app notifications, paid search, display, and social- * 2+ years of experience creating and deploying marketing reward or loyalty-based campaigns, developing tailored messaging catered to customers- * Intermediate experience using Excel in manipulating data and building analytical insights- * Experience presenting metrics and progress to goal to senior leadership- * Excellent oral and written communication skills and ability to partner and influence others- * Demonstrated ability to manage multiple conflicting priorities to reach a target deliverable date ...

Sr. Partner Manager, APS Connections Marketplace

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.In 2021, APS launched Connections Marketplace as a direct response to APS publishers looking for turnkey solutions to address an increasing array of operational challenges in the ever-evolving advertising landscape. This marketplace connects thousands of publishers to 3rd-Party (3P) providers of ads, media, and infrastructure services. Connections Marketplace solves publisher challenges with adtech service discovery, vendor selection, technical integration onboarding, and ongoing maintenance. Visit https://aps.amazon.com/aps/connections-marketplace/ to learn more.We are seeking a Sr. Partner Manager to drive the growth of the industry-leading 3P service providers integrated with Connections Marketplace. You will work closely with these providers as well as internal Marketing, Marketplace Development, and Marketplace Operations team members to ensure adoption of their services with APS publishers. The ideal candidate will combine proven customer growth, operational development, client-communication skills, and hands-on experience to launch and scale partner adoption.Key job responsibilities* Work with 3P service providers to demonstrate their value to publishers and ensure a successful integration with APS* Consult with 3rd Party Service providers and publishes to help them achieve their business goals. Create long term growth strategies for each 3rd Party Provider and oversee the execution of the strategies.* Collect customer and overall market feedback to guide program strategy. Translate this feedback into product requirements and drive execution of new features with customers.* Collaborate with marketplace development/BD, marketing, product, solution architects, and engineering to shape program strategy and growth. Advocate successfully for what you need from other key stakeholders.* Develop mechanisms to monitor key performance metrics. Understand these metrics to identify opportunities for growth or improvement.* Provide data-driven insights to improve our advertising programs.* Develop processes and playbooks to scale offering in a predictable and repeatable manner.* Conduct regular business reviews with customers. Employ consultative, long term approach and build productive relationships with stakeholders of all levels within the customer’s organization.* Contribute to written strategy documents for Amazon leadership.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Strong knowledge of advertising technology services- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in developing and managing strategic business partnerships ...

Sr. Partner Marketing Manager, Ads Marketing

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customers, and first-party insights based on shopping, streaming and browsing signals, brands can craft innovative campaigns that help customers find and discover anything they want. Our solutions on Amazon.com, services like Twitch, Freevee, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase.Amazon Ads Partners help brands achieve and exceed their desired outcomes through tech innovation and expert managed services. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth, scale and ambition of our partnerships with a diverse landscape of partners across a full range of independent agencies, as well as Tech Partners. Our team builds partnerships across the advertising landscape to drive innovation and growth for all brands, including those that do not sell on Amazon.com.The Amazon Ads Partner Marketing Team enhances partner expertise, capabilities, and visibility through bespoke marketing programs that foster growth for advertisers, partners, and Amazon Ads. We're seeking a Senior Partner Marketing Manager to spearhead life-cycle marketing initiatives that transform how partners leverage Amazon Ads. As a key member of our Partner Marketing Team, you'll architect and implement strategies that empower partners to scale, innovate, and maximize their success across all growth stages.In this role, you'll design and execute comprehensive marketing programs that accelerate partner growth, and lead strategic initiatives that strengthen the Amazon Ads partner network. You'll drive data-informed decisions that enhance partner satisfaction and business outcomes, while working at the intersection of technology, marketing, and business strategy.The ideal candidate is a strategic B2B marketing leader with proven success in the advertising industry. You should be an analytical thinker who can translate complex data into actionable insights, a skilled relationship builder who excels at stakeholder management across all levels, and an entrepreneurial self-starter comfortable navigating ambiguity. Most importantly, you'll be a customer-obsessed professional with exceptional communication abilities.This role offers the opportunity to shape the future of advertising partnerships while driving meaningful impact for partners and Amazon Ads. Key job responsibilities• Lead the development of tailored marketing programs that address partner challenge through program and content creation, and channel execution• Drive cohort-based success strategies to ensure partners are well-positioned for sustainable growth• Operate independently with strong business judgment to identify opportunities, solve complex challenges, and make data-driven decisions• Proactively develop and execute scalable solutions that drive partner success• Build and maintain strategic relationships with key stakeholders across all levels of the organizationBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience in a business-to-business (B2B) environment, high-tech products/services- Experience driving direction and alignment with large cross-functional teams and agency partners ...

Sr. Partner Marketing Manager, Amazon Ads

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customers, and first-party insights based on shopping, streaming and browsing signals, brands can craft innovative campaigns that help customers find and discover anything they want. Our solutions on Amazon.com, services like Twitch, Freevee, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase.Amazon Ads Partners help brands achieve and exceed their desired outcomes through tech innovation and expert managed services. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth, scale and ambition of our partnerships with a diverse landscape of partners across a full range of independent agencies, as well as Tech Partners. Our team builds partnerships across the advertising landscape to drive innovation and growth for all brands, including those that do not sell on Amazon.com.The Amazon Ads Partner Marketing Team enhances partner expertise, capabilities, and visibility through bespoke marketing programs that foster growth for advertisers, partners, and Amazon Ads. We're seeking a Senior Partner Marketing Manager to spearhead life-cycle marketing initiatives that transform how partners leverage Amazon Ads. As a key member of our Partner Marketing Team, you'll architect and implement strategies that empower partners to scale, innovate, and maximize their success across all growth stages.In this role, you'll design and execute comprehensive marketing programs that accelerate partner growth, and lead strategic initiatives that strengthen the Amazon Ads partner network. You'll drive data-informed decisions that enhance partner satisfaction and business outcomes, while working at the intersection of technology, marketing, and business strategy.The ideal candidate is a strategic B2B marketing leader with proven success in the advertising industry. You should be an analytical thinker who can translate complex data into actionable insights, a skilled relationship builder who excels at stakeholder management across all levels, and an entrepreneurial self-starter comfortable navigating ambiguity. Most importantly, you'll be a customer-obsessed professional with exceptional communication abilities.This role offers the opportunity to shape the future of advertising partnerships while driving meaningful impact for partners and Amazon Ads. Key job responsibilities• Lead the development of tailored marketing programs that address partner challenge through program and content creation, and channel execution• Drive cohort-based success strategies to ensure partners are well-positioned for sustainable growth• Operate independently with strong business judgment to identify opportunities, solve complex challenges, and make data-driven decisions• Proactively develop and execute scalable solutions that drive partner success• Build and maintain strategic relationships with key stakeholders across all levels of the organizationBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using data and metrics to drive improvements- Experience in online advertising, marketing, sales or digital media- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) ...

Sr. Partnership Marketing Lead, SMB Marketing, Amazon Ads

Re-imagine advertising with Amazon. Amazon Ads offers a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for prospective and current advertisers to increase visibility of their products and services, which also helps Amazon customers discover more selection—a win-win!As part of our growing US SMB Marketing team, we are looking for a Sr. Partnership Mktg Lead who is passionate about helping small businesses succeed on Amazon. In this role, you will develop the business, marketing and content strategy of connecting SMBs with our preferred partners (such as tool providers and independent agencies). You will collaborate with Stores and Ads organization to create a successful lead generation strategy. You will be responsible for gathering customer feedback, data analysis, measurement, and reporting. To be successful you’ll need to be a strong communicator and collaborator who can earn trust with key leaders and stakeholders across multiple teams. You are results-oriented and have a relentless focus on using customer data and insights to deliver bar-raising experiences.Key job responsibilities- Research: Perform data analysis and customer research to uncover partner adoption opportunities - Strategy development: formulate marketing and sales strategies and roadmaps aligned with areas of opportunities; align your vision with leaders and partners - Implementation: Develop marketing content, lead sales enablement and trainings, build SOPs, and partner with relevant stakeholders to implement - Reporting: identify success metrics, measure impact, gather feedback, and leverage insights to improve go-forward strategies About the teamThe SMB Marketing team serves sales-unmanaged active advertisers with the mission to grow Amazon Ads awareness and consideration among small and medium-sized businesses and drive demand for the self service channel.BASIC QUALIFICATIONS- Bachelor's degree- 8-10 years of experience within business, marketing, sales or related field ...

Sr. Product Manager - DSP Acquisition, DSP Acquisition

The Americas Deliver Service Partner (DSP) team partners with entrepreneurial individuals who manage their own delivery businesses (DSPs) across the US, Canada, Brazil, and Mexico. Together, we build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. The Americas DSP’s North Star goal is to improve DSP Quality. Quality partners are hands-on operator inspiring leaders that operate safely and reliably, meet performance standards, take a long-term view of their business relationship with Amazon as they engage with the program, adhere to program policies, and manage healthy businesses.The Sr. PM, DSP Acquisition is responsible for developing, testing, and deploying tactics to continue to attract and develop the right internal and external leads to become new DSP owners and set the vetting process to ensure Amazon selects the right partners. Their main objective is to find DSP candidates who will quickly ramp up their businesses to consistently perform above the Quality bar, when and where we need them in an effective and efficient way. Working backwards from Amazon’s capacity needs, the Sr. PM, DSP Acquisition helps define the strategy for delivering those Quality DSPs in the locations where they are needed, when they are needed, and with high conviction that the DSP is the right partner to manage the business. The Sr. PM, DSP Acquisition understands the negative implications of launching the wrong DSP owner and therefore obsesses over bringing owner leads who will raise the bar. To that end, they manage a bullet-proof process and constantly aim to improve it. They drive to automate every step that can be automated and, where they rely on others taking action, they create mechanisms to ensure consistent delivery with the highest standards and they audit frequently. They experiment and test new tactics to continuously improve the team effectiveness and efficiency. The Sr PM will also manage products to continue to improve the DSP program, such as Pinnacle, Road to Ownership, etc.This is not an operations role.Key job responsibilitiesAs a Sr. PM, DSP Acquisition Marketing, you will work with a team of two individuals who are responsible for the DSP Acquisition Marketing products. Your ultimate goals are: i) Providing the business with the quality DSP leads it needs, exactly when and where it needs them in spite of ever-changing forecasts. ii) Increasingly target leads who will raise the bar, performing better than 50% of the existing network. To achieve these, your key responsibilities will be: • Help drive DSP Acquisition for new programs (middle mile, sub same day, micromobility) and new geographies • Lead different products to strengthen the DSP network such as Pinnacle (to recognize best DSP partners), Road to Ownership, etc. • Utilize data-driven insights to optimize processes. Test and learn. • Act as a main POC for the DSP Acquisition team on parity topics across programs. • Design the mechanisms to meet long-term business goals. • Define the long-term strategy and plan for the DSP Acquisition programs that the candidate owns. Distill diverse inputs from large customer segments and stakeholders to set a vision, design a strategy, and achieve consensus on priorities. • Trust but verify. Create mechanisms that ensure every party involved executes your plan in alignment with the highest standards. • Influence others, drive change with internal and external organizations to unblock the DSP Acquisition team so they can deliver for our customers. • Define and implement bullet-proof data structures and processes that eliminate mistakes and ensure high-quality outputsAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of experience in strategy consulting, private equity, product marketing, business development, or product management in ecommerce or technology businesses.- Communication skills - Proven ability to write data-driven, well-structured (MECE) documents that influence key decisionmakers. Ability to drive executive-level meetings with concise arguments grounded on preparation tactics.- Proven analytical skills - Ability to analyze and understand complex sets of data, extract insights, draw the right conclusions and communicate them in a way that brings others along.- Proven experience as a people manager, hiring and developing the best.- Experience in working in corporate environments. ...

Sr. Product Manager - Tech, Books & Kindle

Get on the ground floor of a new and exciting business opportunity at Amazon Books. Our Senior Product Manager - Tech will own a range of customer facing experiences, applying Amazon's famed Customer Obsession and Think Big to a new and highly visible initiative.The ideal candidate will be innovative, team oriented, and an effective communicator. We further seek candidates that have experience working with cross functional teams of tech, marketing, legal and finance, and can exercise strong judgement and apply frameworks to unblock teams and deliver under tight deadlines. Key job responsibilities* Defining new products and services that drive customer engagement* Evaluating the business opportunity and application of new and emerging technologies* Generating buy-in for the product vision with leadership and partner teams* Creating and maintaining an optimized and logically sequenced roadmap* Translating customer experiences into clearly defined product requirements* Managing prioritization and trade-offs to ensure delivery of a great customer experience* Anticipating and resolving strategic issues that impair the team’s ability to deliver* Leading cross-functionally to ensure the product vision is implemented effectively* Familiar with A/B testing practices.About the teamThe Amazon Bookstore team owns the customer experience for browsing for, evaluating, and buying physical and digital books from a catalog of tens of millions of titles.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Manager (Tech), Measurement, Ad Tech, and Data Science (MADS)

We are seeking an experienced, customer-focused Senior Product Manager – Technical for the Amazon Shopper Panel team. The Amazon Shopper Panel is a consumer-facing application that supports Amazon Ads Measurement. This role will play a pivotal part in helping scale Shopper panel capabilities and to launch new geographies. These upgrades will enable advertisers to measure, analyze, and optimize their campaigns across Amazon Ads. By delivering performance reporting and actionable insights, our team empowers global advertisers to connect their media investments with real customer outcomes. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the Amazon Shopper Panel team, you will define the strategy, roadmap, and delivery of technical solutions designed to scale panelist participation across multiple programs and locales. You will collaborate closely with engineering, data science, and design teams to build robust, data-driven reporting products. You will help build advertiser-facing measurement to help them understand the effectiveness of their campaigns, identify optimization opportunities, and drive tangible business outcomes. Your responsibilities will include working backward from the customer to identify needs, partnering with engineering to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon Ads and produce analytics and reporting insights that are used by advertisers to grow their business every day. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Manager (Technical) - External Services, AWS Insights, AWS Insights and Optimization, AWS Insights and Optimization

AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via web, mobile, tablet, and APIs.Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.Amazon Web Services is seeking an unconventional, visionary, and driven Senior Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds AI / ML based products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost and key optimization opportunities. The AWS data platform that supports these services is growing quickly and we need a product manager who can lead cross-functional initiatives on a global scale to drive compliance.As a Senior Technical Product Manager, you will work directly with customers across the globe to identify their unique cost optimization needs and improve the ease of understanding, flexibility and customer value of our tools that power customer facing products. Our team is looking for a smart, customer-focused, technically-savvy, and strong owner to lead the definition and delivery of the cost optimization products that provide customers with key data-driven insights. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get to work in a large-scale business that most AWS Customers use, and have a big impact every day.Key job responsibilities• Create the product vision, and strategy for internal and external customers• Engage with customers through a variety of channels and serve as the voice of the customer internally• Understand and influence the billing requirements of AWS services• Manage the entire product life cycle from strategic planning to tactical execution• Partner with engineering teams to deliver on the product roadmap• Establish goals and review metrics to identify opportunities and measure the success of the product features• Define and maintain a product roadmap with inputs from all stakeholders• Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholdersBASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Sr. Product Manager-Tech, Automotive

This role is located in our offices in New York or Washington DC only. Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you. Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Senior Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As Sr PM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the end-to-end development of new products from definition to implementation· Create buy-in for the product vision both internally and with key external partners· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of customer experiences on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Manager, Shopping Delivery Experience

The Shopping Delivery Experience (SDX) team is responsible for creating a compelling, intuitive and trust worthy delivery CX for Prime and non-Prime customers. The significance of Delivery Experience (DEX) cannot be overstated—it's a linchpin for customer experience on our retail site. We are looking for a highly creative, customer obsessed, Sr. Product Manager to lead the delivery experience strategy of non-prime customers.This position is responsible for the delivery experience and life-cycle management of new to Amazon (NTA), and non-Prime customers (NPA) by creating a compelling delivery CX, while enabling them to understand the benefits of the Prime membership and moving them along the Prime funnel. You will lead the vision on the ideal experience for NTAs, create a segmentation framework for NPAs, and develop an adaptive CX that de-aggregates and personalizes the CX for NPAs. You will work with tech, along with UX, finance, and legal partners to refine and execute your strategy. Since this is a WW role, the role will also work closely with country and regional operating teams to address growth opportunities and challenges worldwide. The ideal candidate for this high-profile position has high customer obsession, strong influencing and engagement skills, the ability to dive deep and quickly get up to speed on a diverse set of business challenges, and a successful track record of setting the vision for and driving large, cross-functional initiatives to completion. You must be able to lead by influence and effectively collaborate with product, design, and tech teams and executive stakeholders. You are an excellent written and verbal communicator and can effectively communicate ideas and information and drive decision-making for audiences up to and including VPs. You thrive in a fast-paced and dynamic work setting, are comfortable with ambiguity, and can effectively manage multiple projects and priorities concurrently while making data- and customer-driven decisions.Key job responsibilities1) Develop an end to end, multi-year strategy for NPA delivery experience and personalized Prime upselling.2) Develop product and solution requirements, and work closely with engineering to launch new NPA features and Prime personalized acquisition experiences, as well as expand existing features to new locales.3) Collaborate with the WW product teams to prioritize and launch new capabilities4) Work with customer research and benchmarking teams to identify customer insights and market trends closely to anticipate challenges and opportunities5) Monitor and report on key performance indicators weekly in weekly business reviews (WBRs)BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Marketing Manager, Creators

The Creator Marketing team’s vision is to strategically and creatively attract and retain a diverse population of quality Creators (influencers & publishers) at scale. We scale proven marketing strategies across the Creator community, covering the full funnel of attracting, retaining, and educating creators. We’re looking for a dynamic and results-oriented Product Marketing Manager to join our team.Key job responsibilitiesAs a Product Marketing Manager, you will play a pivotal role in developing and executing marketing strategies that drive creator engagement and success in our program. You will be responsible for positioning, messaging, and driving awareness of our programs features to the Creator community, ensuring they are effectively communicated and adopted. You will work cross-functionally with product, engineering, analytics, and other retail marketing teams to drive creator satisfaction and business growth. Additionally, you will define key performance indicators, track the success of marketing initiatives, and use data-driven insights to refine strategies and improve outcomes.About the teamHere at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Sr. Product Marketing Manager, Luxury Stores

Luxury Stores at Amazon is seeking an innovative and strategic marketing leader to serve as Sr Product Marketing Manager focusing on the strategic launch and optimization of new brands, product features, and programs for Luxury Stores. The right candidate will thrive in ambiguous situations and love to build things from the ground up. You are innovative, creative and excited about implementing marketing initiatives that help drive customer acquisition, engagement and retention in the luxury fashion and beauty space. Key job responsibilities Key Responsibilities:1) Lead the marketing strategy and execution for the launch of new brands, product features (e.g., automated merchandising contents, outbound and subscription feature), and new programs (e.g., creator partnerships).2) Drive experimentation and capture learnings in critical investment areas, including new selection launches, social strategy, and emerging marketing/customer engagement technologies.3) Analyze business insights (brand traffic, sales) and customer lifecycle data (e.g., customer journey, customer cohorts) to identify high-potential traffic opportunities and prioritize marketing experiments and investments.4) Collaborate cross-functionally with product, design, and technology teams to bring innovative marketing strategies to life, and increasing discoverability of luxury selection across channels.5) Support the robust customer engagement strategy needed to achieve the vision of Luxury Stores 2.0, including leveraging onsite and offsite marketing channels effectively, and identifying internal and external test-and-learn partnership opportunities to acquire new customers and drive growth.About the teamHere at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Sr. Product Marketing Manager, Outbound, Luxury Stores

Luxury Stores at Amazon is seeking an innovative and strategic marketing leader to serve as the Senior Product Marketing Manager to lead our Outbound marketing efforts (e.g., Email, Push, SMS). This role will be responsible for developing and executing innovative strategies that drive customer engagement and retention. The ideal candidate is a seasoned, data-driven marketer with exceptional strategic thinking, strong communication skills, and a proven track record of delivering results. You should be passionate about lifecycle marketing in the B2C or e-commerce space, building automated lifecycle journeys, and have deep expertise with marketing tools and datasets. You are innovative, creative, and excited about shaping our customer communication strategy in the luxury fashion and beauty industry.Key job responsibilities* Develop, execute, and manage content strategy for end-to-end outbound marketing programs (Email, Push, SMS).* Analyze customer data to identify segments, develop targeting strategies, and create personalized experiences * Collaborate with cross-functional teams including brand, product, engineering, and business intelligence to align on initiatives, goals, and experimentation roadmap* Analyze and report on key performance metrics, providing insights and recommendations to the team* Improve outbound marketing performance and efficiencies, while setting high standards and eliminating campaign defects.* Stay current with outbound marketing trends in the luxury retail industry to continue iterating on a best-in-class lifecycle programAbout the teamHere at Luxury Stores, we are inspired to always innovate for our customers. Luxury Stores is a premier shopping experience featuring established and emerging luxury fashion and beauty brands. Our team is passionate about bringing Amazon’s customer-centric service, logistics, and innovation to the online luxury retail experience. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience with customer segmentation, profiling, and targeting- Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals- Experience using data and metrics to drive improvements- Experience building, executing, and scaling email, push, and SMS marketing programs ...

Sr. Product Mgr. - Tech, AMC, Amazon Marketing Cloud Data team

We are seeking an experienced, customer-focused Senior Product Manager – Technical to lead the development of new signals in Amazon Marketing Cloud. AMC is a privacy safe data clean room and new signals in AMC is the key growth driver for AMC. This role will play a pivotal part in helping advertisers measure, analyze, and optimize their marketing investments through insights they will get by the addition of new signals in AMC. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the AMC data team, you will define the strategy, roadmap, and delivery of technical solutions designed to help advertisers get unique insights which are only possible in a data clean room environment. You will collaborate closely with engineering, data science, and design teams to build robust, data-driven reporting products. You will help advertisers and partners get insights , bring them signals that can help improve their ad targeting and optimize the running campaigns. Your responsibilities will include working backward from the customer to identify needs, partnering with engineering to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We allow for customizability to get new insights that helps advertisers and partners analyze their advertising investments keeping their business investments in mind. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration. They have understanding about Video Ads and full funnel analysis and have develop pricing strategies for products BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Mgr. - Tech, Brand Measurement, Measurement, Ad Tech, and Data Science (MADS)

We are seeking an experienced, customer-focused Senior Product Manager – Technical to lead the development of innovative solutions in brand measurement and benchmarking. This role will play a pivotal part in helping advertisers measure, analyze, and optimize their brand-building campaigns across Amazon Ads. By delivering performance reporting and actionable insights, our team empowers global advertisers to connect their media investments with real customer outcomes. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the Brand Measurement & Benchmarking team, you will define the strategy, roadmap, and delivery of technical solutions designed to help advertisers maximize their brand-building efforts. You will collaborate closely with engineering, data science, and design teams to build robust, data-driven reporting products. You will help advertisers understand the effectiveness of their campaigns, identify optimization opportunities, and drive tangible business outcomes. Your responsibilities will include working backward from the customer to identify needs, partnering with engineering to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon Ads and produce analytics and reporting insights that are used by advertisers to grow their business every day. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Release Manager, Advertising Services

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising products, tools and services that impact all Amazon advertisers and customers. As our ad products evolve, the Product Release Management (PRM) team's core function is to ensure all of Advertising Services are systematically equipped to support advertisers to be successful with our products. PRM is an expert in Advertising Services and our ad products. This team is crucial for a successful product launch, acting as owners of our service models including required features for each product launch, the advertiser experience based on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience. The PRM works closely with ad product owners across the full Amazon Ads portfolio. They establish and simplify processes to meet internal service team and advertiser needs (e.g. roadmap prioritization, Ad Services lifecycle) and audit mechanisms. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. By doing so, the PRM mitigations risks to product and service launches. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short-sighted decisions. This role requires a strong ability to find creative solutions to challenging problems, excellent communication skills, ability to easily navigate ambiguity and define a path forward. You must know how to influence and motivate to get the right things done. Key job responsibilitiesAs owners of our primary service models, they drive product discussions (e.g. vision, goals, tenets, roadmap, narratives, MBR/QBRs) with executive representatives. They work cross org with leaders to create product material, service team training, and operational readiness. The PRM actively drives discussions cross org for CX/service team usability, feature design trade-offs, product gap prioritization, and org-level business goals. Lastly, PRMs are excellent at driving results, able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs versus technical constraints. They are involved in reviewing product workflow design and balance near term business need with longer term implications for Amazon. They rationalize business priorities and technical requirements with cross-functional teams, effectively managing cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. This is a multi-faceted role requiring a breadth of skills and expertise: - Engage with global stakeholders to understand priorities, and drive cross-team initiatives - Identify scaled opportunities to help partners implement readiness solutions that expedite market launches and improve product performance - Track program(s) health and success by evaluating performance and deriving insights via structured analyses in order to influence strategic decisionsA day in the lifeSr. Product Release Managers lead product releases that are large in scope and impact to customers and to the advertising business. They are expected to influence product development strategy to launch the right advertising solutions for advertisers. They enable optimal business and investments decisions for upstream and downstream executing teams through providing data and insights that help identify opportunities for product automation and improved CX. Beyond PRM responsibilities, they autonomously gain partner buy-in and implement mechanisms that raise the release readiness bar for all advertising Products and tools globally. They independently develop roadmaps, project plans, risks and dependency logs, releases planning calendars, status updates, and post-mortems. They build simplified processes that automate repeatable activities, promote global standardization, improve testing rigor, remove internal process bottlenecks, and drive productivity gains. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. Product Release Manager, Product Release Management

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising products, tools and services that impact all Amazon advertisers and customers. As our ad products evolve, the Product Release Management (PRM) team's core function is to ensure all of Advertising Services are systematically equipped to support advertisers to be successful with our products. PRM is an expert in Advertising Services and our ad products. This team is crucial for a successful product launch, acting as owners of our service models including required features for each product launch, the advertiser experience based on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience. The PRM works closely with ad product owners across the full Amazon Ads portfolio. They establish and simplify processes to meet internal service team and advertiser needs (e.g. roadmap prioritization, Ad Services lifecycle) and audit mechanisms. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. By doing so, the PRM mitigations risks to product and service launches. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short-sighted decisions. This role requires a strong ability to find creative solutions to challenging problems, excellent communication skills, ability to easily navigate ambiguity and define a path forward. You must know how to influence and motivate to get the right things done. Key job responsibilitiesAs owners of our primary service models, they drive product discussions (e.g. vision, goals, tenets, roadmap, narratives, MBR/QBRs) with executive representatives. They work cross org with leaders to create product material, service team training, and operational readiness. The PRM actively drives discussions cross org for CX/service team usability, feature design trade-offs, product gap prioritization, and org-level business goals. Lastly, PRMs are excellent at driving results, able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs versus technical constraints. They are involved in reviewing product workflow design and balance near term business need with longer term implications for Amazon. They rationalize business priorities and technical requirements with cross-functional teams, effectively managing cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. This is a multi-faceted role requiring a breadth of skills and expertise: - Engage with global stakeholders to understand priorities, and drive cross-team initiatives - Identify scaled opportunities to help partners implement readiness solutions that expedite market launches and improve product performance - Track program(s) health and success by evaluating performance and deriving insights via structured analyses in order to influence strategic decisionsA day in the lifeSr. Product Release Managers lead product releases that are large in scope and impact to customers and to the advertising business. They are expected to influence product development strategy to launch the right advertising solutions for advertisers. They enable optimal business and investments decisions for upstream and downstream executing teams through providing data and insights that help identify opportunities for product automation and improved CX. Beyond PRM responsibilities, they autonomously gain partner buy-in and implement mechanisms that raise the release readiness bar for all advertising Products and tools globally. They independently develop roadmaps, project plans, risks and dependency logs, releases planning calendars, status updates, and post-mortems. They build simplified processes that automate repeatable activities, promote global standardization, improve testing rigor, remove internal process bottlenecks, and drive productivity gains. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. Program Manager – Credit Management, Amazon B2B Payments and Lending

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as we scale to be the most trusted B2B financial service solution provider across Amazon! The B2B Payments and Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Amazon Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way. Within ABPL team, ABPL Credit Management team drives credit decisions for 1P Products with the objective to maximize credit access, reduce credit friction and maintain healthy balance sheet risk.ABPL Credit Management team is seeking an innovative, customer-centric, and results-driven individual to join as a Sr. Program Manager helping our organization, business and product scale effectively for long term. Key job responsibilitiesThe key focus of the role in scaling ABPL Credit Management will include following:1) Scaling high performing organization: This leader will drive strategic initiatives that help improve specific elements of being a higher performing organization, which include (1) business strategy, (2) processes, (3) org structure, (4) rewards & recognition, and (5) people. They will work collaboratively with ABPL Credit Management leaders to prioritize and drive specific opportunities that move the needle on organizational effectiveness.2) Scaling through efficient mechanisms: This role will lead the design and simplification of our team mechanisms related to planning, business reviews, product roadmap, weekly audit, and resource management. The goal is for the WW Credit Management team to effectively manage our business, supporting our leaders connected to the “right” details, and ensure clear alignment with partners.3) Scaling through effective 360 communication: This leader will help assess opportunities where we can improve our communication, establish patterns of communication (audience, channel, message), set direction for Credit Management leaders to drive essential communication with our stakeholders.To be successful in this position, the individual must be able to work with minimal supervision in a fast paced, highly demanding, and often ambiguous environment, while maintaining attention to detail. The preferred candidate will have experiences leading and scaling projects/programs with multiple internal & external stakeholders from inception to launch with demonstrated data-driven decision making and business acumen. Above all, the successful candidate will have passion for customer success. In this role you will work closely with risk managers, credit analysts, product managers, scientists and stakeholders across Finance, marketing, GTM, and Sales to streamline development of new initiatives at scale--ultimately to help customers getting the capital they need to grow. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Program Manager, Automotive

This role is located in our offices in New York or Washington DC only. Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration? Are you willing to work hand in hand with product and tech teams? If your answer is yes, the position below would be a great fit for you. Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Senior Program Manager who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As Sr PM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilitiesAs a Program Manager, you will play a pivotal role in helping our customers and partners, shaping our product strategy and driving customer satisfaction. Your responsibilities will include:• Synthesizing customer feedback and working with product managers to translate them into a compelling product roadmap• Identifying and resolving critical issues that impact product performance and user experience• Developing and implementing new policies, features, and products to address immediate customer needs• Managing projects ranging from low to high complexity, ensuring successful delivery and implementation• Maintaining clear and consistent communication with all stakeholders affected by program changesThe ideal candidate will:• Have extensive experience in program management, working with product and tech teams. • Demonstrate flexibility in adapting approaches to meet the diverse needs of customers, business units, and program stakeholders• Excel at identifying, prioritizing, and solving complex problems, acquiring new expertise as needed• Possess strong analytical skills to assess risks, drive clarity, and foster shared understanding among team members• Create appropriate urgency for timely delivery while maintaining high-quality standards• Develop, optimize, and champion critical mechanisms to ensure long-term success of implemented changesThis role requires a dynamic individual who can balance strategic thinking with hands-on execution, driving projects from conception to successful implementation.A day in the lifeIn this role you will be solving customer issues and helping to develop the product vision for a brand-new set of customer experiences on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...