New York

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.A successful candidate will have a passion for data and analytics, knows and loves working with BI tools, is comfortable accessing and working with big data from multiple sources, and can partner with internal stakeholders to help drive the business. They will have a deep knowledge of business intelligence solutions, possess excellent statistical and analytical abilities, and have the ability to work with technology, product development, and business teams. They will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate.Key job responsibilities- Partner with Product teams to understand the business requirements and implement solutions to support product plans.- Design, develop, and maintain scalable, automated, user-friendly systems, reports, and dashboards enabling stakeholders to manage the business and make effective decisions.- Implement training and documentation solutions that enables stakeholders to get the most out of our self-serve analytics tools.- Develop and support the analytical technologies that give stakeholders timely, flexible, and structured access to their data.- Define, develop, and maintain critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis.- Analyze historical data to extract meaningful insights from large and complex data sets to identify trends and support decision making, including written and verbal presentation of results and recommendations.- Conduct ad hoc data analysis and data quality investigations.BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience working in ad tech ...

Are you ready to get in on the ground floor of Project Kuiper? It’s Amazon’s next billion-dollar business. Project Kuiper’s long-term initiative is to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to communities around the world.We are looking for an entrepreneurial minded Sr. Business Intelligence Engineer (BIE) to work in a start-up environment who is passionate about technology and information systems, who thinks globally, and acts locally to create and implement solutions. The ideal candidate will possess both the technical background that enables them to work with technology and ability to think broadly and strategically about global initiatives. They will experience a wide range of problem- solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities• Work closely with multiple production and finance teams to understand challenges, find solution, and gather requirements.• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing.• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.• Develop key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement.• Work on data pipelines, data models and leverage the AWS tech stack to build visualizations• Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards.• Deliver business reviews to the senior management team regarding progress and roadblocks.• Manage the local data infrastructure, and develop scalable solutions for data storage. • Collaborate with stakeholders to gather requirements and provide solutions. • Document technical specifications and maintain data dictionaries. • Implement data quality measures and monitoring. • Conduct root cause analysis for data discrepancies.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with multiple technical teams at Kuiper. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, you will learn a lot, have fun and make a positive impact on stakeholders.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. Our BI group is tasked with building reporting solutions and key insights while ensuring data integrity in the reporting infrastructure.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Amazon Advertising operates at the intersection of ecommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for sellers and vendors to advertise their products, thereby increasing the visibility of their products, which also helps Amazon customers discover more selection—a win-win!We are looking for a seasoned Senior Business Marketing Manager to be a large cross-functional program owner, defining program strategy and initiatives to drive advertiser acquisition and onboarding in Sponsored Products. In this role, you are accountable for setting the overall vision and strategy for the acquisition and onboarding programs with significant business impact, as well as tactically driving teams in and outside the organization to deliver. You are able to define the program, set objectives, analyze data, drive improvements that are quantified with metrics, and influence and drive large initiatives across internal/external teams and engineering/science teams to improve the customer experience.The ideal candidate for this role will have a strong passion for data and analytics, and leveraging this to develop programs and strategies that are innovative to achieve business goals. You operate from a customer-first perspective to understand user journeys and identify opportunities to improve CX, collaborate with cross-functional teams and stakeholders to drive programs, and exhibit a willingness to roll up your sleeves and do whatever is necessary. You proactively identify and mitigate risks (before they become roadblocks), and you demonstrate good judgment in how and when to escalate (without damaging relationships). To be successful you’ll need to be a strong communicator who can earn trust with key stakeholders across multiple teams. You should be comfortable with ambiguity and complex challenges, and are willing to work autonomously, handling multiple initiatives simultaneously and prioritizing accordingly to contribute to ambitious plans. If you are organized, analytical, and data driven, with an interest to own your program strategy end to end, this is a great role for you.Key job responsibilitiesRole & Responsibilities: - Own strategy and execution of programs to drive demand for Sponsored Products - Operate with significant autonomy to deliver results and achieve the goals and objectives of both your cross functional teams and the broader organization, maintaining the highest work standards and prioritizing maximizing customer value - Create plans and effective narratives that have clear, measurable success criteria - Dive deep to understand Amazon’s advertising business and its advertisers in order to uncover unique insights and opportunities - Partner with multiple product, program and marketing efforts to guarantee success of the program - Analyze the impact and results of initiatives impacting the program, and share results with senior leaders and stakeholdersBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Excellent communication and interpersonal skills and an ability to effectively communicate with both business and technical teams. ...

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist within AWS, you will help AWS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify technical and economic barriers to adoption of AWS with these customers and develop repeatable strategies to overcome objections. You will communicate the value proposition for AWS to a broad audience of IT, Finance and Business leaders. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of cloud value benefits. As necessary, you will bring in other AWS resources to help our customers properly evaluate their IT options in the cloud. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment. • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamNew York only for this roleBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world-class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Communications Manager for Amazon Flex. In this role, you will be responsible for delivering high quality driver communications to our delivery partners worldwide. You will have communications program and project management experience, excellent writing skills, and the ability to easily adapt communications for different audiences. You will exercise extremely high judgment in narrow time frames, inject logic and care into communications, and ensure content meets the highest standards, in a fast-paced and often ambiguous environment. The ideal candidate will have a proven track record in assuming end-to-end ownership, developing communications strategies to achieve business objectives, the execution of the communications tactics, and delivering measurable impact and results from communications initiatives.Key job responsibilities- Define and manage the execution of communications programs to improve the delivery partner experience. This includes analyzing and defining key objectives, messages and channels, and driving awareness, engagement, and adoption of initiatives.- Create high-quality, engaging communications and copy for delivery partners across a variety of channels, including emails, FAQs, talking points, newsletters, videos, websites, announcements, and others.- Partner with internal teams who communicate with partners, including voice of driver, driver support, safety, operations, and others, to ensure the highest quality of driver-facing communications to support the achieving business goals.- Create and maintain communications toolkits, processes, templates, and messaging for worldwide and communications teams.- Propose, execute, and new ways of creating and distributing communications, including identify and driving process improvements.- Develop, track and report metrics on the effectiveness of communications, as well as continually monitor, analyze, and tune messaging to maximize impact.BASIC QUALIFICATIONS- Experience executing scaled marketing campaigns through email or social media- Experience with A/B testing- Experience using data and metrics to measure impact and determine improvements- Experience developing and executing campaigns across a multitude of timezones and languages ...

Want to work in a start-up environment with the resources of Amazon behind you? Do you want to have direct and immediate impact on global customers every day? In this role, you will be a technical leader with massive impact. If you are a self-starter, enjoy building large-scale features, diving deep in data, and are intrigued by ambiguous problems, look no further.The Global Customer Development team (GCD) owns customer relationships with global leaders in the world’s largest advertisers and advertising agencies. Our mission is to accelerate growth and drive success for these customers. Our internal stakeholders are Amazon Ads Large Customer Sales (LCS) and Ad-Tech Sales teams that engage with these same customers on a regional and local basis. GCD owns a variety of programs and mechanisms that support global customers, including, but not limited to, WW revenue tools, reporting, and insights, sales strategies, and strategic partner programs, such as API integrations and full-funnel workshops. As the complexity and the scale of these activities increase, we are building a team of program management experts who are passionate about the opportunities available within Amazon Ads and who relentlessly innovate on behalf of both customers and internal partners.The Senior Customer Success Manager is an expert in designing, managing and scaling effective and innovative programmatic capabilities by partnering across sales, product, finance, and operations teams.Key job responsibilities• Develop mechanisms that measure and track KPI for GCD customer success• Use internal and third-party tools to analyze revenue, deal, and entitlement data to inform strategies and prioritize the Customer Success roadmap.• Solve high-impact problems and develop actionable solutions using complex data sets• Act as thought partners to the organization in order to translate strategic recommendations into execution, with a particular focus on where and how recommendations drive value• Identify opportunities for future innovation and programs based on global customer VOC.• Uses expertise and judgment to select appropriate stakeholders to determine the right goals, inform decisions, and design long-term solutions. Able to deliver independently and take the lead on local initiatives.• Translate customer feedback into product requirements, and collect marketplace intelligence required to help guide prioritization of global advertiser and agency initiatives.Able to think big and understand full spectrum of customer data and also zoom in, as needed, to troubleshoot, pivot and/or identify high value actions.• Strong knowledge of the digital advertising industry including established formats (Streaming TV, Online & Mobile Video/Display) and emerging formats (Audio & Outdoor)• Manage complex strategic programs across multiple stakeholders.BASIC QUALIFICATIONS• 5+ years of experience in program or project management, strategic analysis, or operations• Experience using data and metrics to drive improvements• Experience owning program strategy, end to end delivery, and communicating results to senior leadership• Strong knowledge of the digital advertising industry including established formats (Streaming TV, Online & Mobile Video/Display) and emerging formats (Audio & Outdoor)• Experience managing multiple stakeholders, competing priorities, and obtaining buy-in at senior levels ...

Re-imagine advertising with Amazon Ads. Together we are re-imagining advertising, one innovative product, service, and idea at a time. Amazon Ads is dedicated to being the best place for all advertisers to build their business or brand. Our ad solutions— which include digital and streaming TV media, innovative ad formats, and audience and measurement capabilities leverage Amazon’s unique insights and trusted technology to help brands connect with customers wherever they spend their time.The Senior Event Content Marketing Manager sits within the Global Content & Creative Studio team that is part of the Amazon Ads brand marketing organization. Our team creates best-in-class creative and content experiences that educate and inspire advertisers to grow their brand with Amazon Ads. We operate at the intersection of digital and in-person experiences and are uniquely suited to be the voice of our diverse customer audience. We are seeking an insight-driven, curious, and experienced B2B marketer to own the end-to-end creation and delivery of programming for Amazon Ads first-party and industry events. In this highly-cross functional role, you’ll work with stakeholders across Amazon to deeply understand our solutions and how they work together to solve customer challenges. You’ll apply that knowledge to propose, develop, and deliver thought leadership across our largest event stages. Candidates must possess exceptional verbal and written communications skills and be comfortable managing projects with multiple teams across the globe in a fast-paced environment. Proficiency in gaining executive alignment, communicating internally with stakeholders and externally (to customers), and collaborating cross-team is a must.Key job responsibilities-Drive the creation and delivery of compelling content in alignment with business goals, brand and product messages, and other priorities.-Clearly communicate strategies to internal partners, including Amazon Advertising leadership, to gain alignment on messaging.-Identify content needs and manage content development for global events end-to-end, from event development to post-event reporting.-Work directly with content owners to identify deliverables and deadlines, communicate expectations, and ensure results.-Collaborate with product development teams, designers, and industry experts to produce relevant content that meets the needs of internal stakeholders and external audiences.-Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging.PREFERRED QUALIFICATIONS-Thrives in an ambiguous environment; can independently remove blockers and make decisions autonomously.-Proven ability to manage multiple, competing priorities simultaneously, creating a sense of urgency in a fast-paced, dynamic environment.-Experience in the digital media and marketing industry.-Experience using and presenting data and metrics to measure impact and determine improvements.-Demonstrated ability to manage complex and highly visible projects.-Passion for customers and creating a memorable experience.-Experience working and presenting to senior executives.BASIC QUALIFICATIONS- Bachelor's degree ...

Re-imagine advertising with Amazon Ads. Together we are re-imagining advertising, one innovative product, service, and idea at a time. Amazon Ads is dedicated to being the best place for all advertisers to build their business or brand. Our ad solutions— which include digital and streaming TV media, innovative ad formats, and audience and measurement capabilities leverage Amazon’s unique insights and trusted technology to help brands connect with customers wherever they spend their time.The Senior Event Content Marketing Manager sits within the Global Content & Creative Studio team that is part of the Amazon Ads brand marketing organization. Our team creates best-in-class creative and content experiences that educate and inspire advertisers to grow their brand with Amazon Ads. We operate at the intersection of digital and in-person experiences and are uniquely suited to be the voice of our diverse customer audience. We are seeking an insight-driven, curious, and experienced B2B marketer to own the end-to-end creation and delivery of programming for Amazon Ads first-party and industry events. In this highly-cross functional role, you’ll work with stakeholders across Amazon to deeply understand our solutions and how they work together to solve customer challenges. You’ll apply that knowledge to propose, develop, and deliver thought leadership across our largest event stages. Candidates must possess exceptional verbal and written communications skills and be comfortable managing projects with multiple teams across the globe in a fast-paced environment. Proficiency in gaining executive alignment, communicating internally with stakeholders and externally (to customers), and collaborating cross-team is a must.Key job responsibilities-Drive the creation and delivery of compelling content in alignment with business goals, brand and product messages, and other priorities.-Clearly communicate strategies to internal partners, including Amazon Advertising leadership, to gain alignment on messaging.-Identify content needs and manage content development for global events end-to-end, from event development to post-event reporting.-Work directly with content owners to identify deliverables and deadlines, communicate expectations, and ensure results.-Collaborate with product development teams, designers, and industry experts to produce relevant content that meets the needs of internal stakeholders and external audiences.-Understand the brand and product positioning with the ability to ensure consistent, on-brand messaging.PREFERRED QUALIFICATIONS-Thrives in an ambiguous environment; can independently remove blockers and make decisions autonomously.-Proven ability to manage multiple, competing priorities simultaneously, creating a sense of urgency in a fast-paced, dynamic environment.-Experience in the digital media and marketing industry.-Experience using and presenting data and metrics to measure impact and determine improvements.-Demonstrated ability to manage complex and highly visible projects.-Passion for customers and creating a memorable experience.-Experience working and presenting to senior executives.BASIC QUALIFICATIONS- Bachelor's degree ...

Amazon.com seeks a Finance Senior Manager to partner with the company’s Corporate Development and Business Development organizations and other senior business leaders. The person in this high visibility role will be responsible for evaluating a wide range of business opportunities, including M&A, investments, commercial partnerships, and strategic alliances. In addition, the person in this position will assist in leading due diligence efforts and conduct extensive research on industries, potential partners, and competitors and communicate findings and recommendations to our senior management and executive team. This position plays a key, active role on a small team that drives corporate transactions across Amazon. This person will own the financial analyses that guide decision-making among senior business leaders and Corporate / Business Development teams. This person operates with significant autonomy and independence, showing high judgment in decisions that have financial, business, operational, or customer implications. Many assignments will be highly ambiguous and require an independent, intellectually curious individual who can frame situations through multiple lenses including the end-customer, business owner, and corporate finance professional.The position is available in Seattle, WA, and New York City, NY.BASIC QUALIFICATIONS- 12+ years of corporate development, private equity, investment banking, or other transaction-related / due diligence experience- BA / BS degree required ...

We are looking for a Senior Financial Analyst to support Advertising Creative, Trust and Support (ACTS) Financial Planning and Analysis. The successful candidate will have financial reporting experience, an operationally focused mindset and is interested in working in a fast paced, global organization. This role is expected to drive process excellence, innovation and deliver valuable business insights. Additionally, this role requires regular interaction with leadership across the ACTS and Advertising Finance FP&A organization and therefore requires strong interpersonal and communication skills.Key job responsibilities- Own and be the expert in all financial tools used to produce reports for corporate or business partners within the organization- Partner with various ACTS finance teams to consolidate the annual budget, quarterly guidance, and productivity reviews- Act as the controller of all financial information and ensure financials are submitted accurately and timely- Drive improvements and automation to simplify financial processes - Create, improve and provide comments on financial metrics and reports- Facilitate financial review meetings with Business and Finance stakeholders to support decision makingAbout the teamAmazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary devices and DSP solutions. We are breaking fresh ground and pioneering a crucial platform for future Amazon growth. We are entrepreneurial and have a bias for action with a broad mandate to experiment and innovate. This role is an exciting opportunity to join one of the fastest growing divisions within Amazon.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience ...

We are looking for a highly motivated individual to provide financial partnership towards driving growth of the existing business as well as development of new products and strategies.You can learn more about Advertising products at https://advertising.amazon.com/Key job responsibilitiesBuild and maintain reporting for Small and Medium Business Advertising performance, define and track goals for product leadership, and partner with the business on deep dives and high impact growth strategies.Analyze data, trends and variances, anticipate business requirements, and build insights for the business. Build in-depth analysis on advertiser performance and raise opportunities and risks with leadership through routine forums. Partner with cross functional finance teams and own monthly and weekly financial and operational performance metrics for your business e.g. Weekly/Monthly Business Reviews.A day in the lifeAs a Sr. Financial Analyst, you will closely work with business and finance leaders to develop financial models for both short and long term business and financial goals, evaluate new business opportunities, and drive business initiatives for SMB ADSP ad products. This role works across multiple teams in Amazon towards growing SMB Advertising worldwide. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience ...

The AWS GDSP Finance Sr. Financial Analyst will support the rapidly growing AWS organization through driving financial analysis of complex private pricing deals. This is a high visibility role partnering cross-functionally with sales teams, sales operations, business development, and service finance. This role will be a strategic partner to the business in evaluating the economics of complex deals as well as assisting in operational processes, business expansion and planning/forecasting.The candidate will be responsible for building and developing the models, tools and mechanisms necessary to address business opportunities, drive automation, improve internal controls, and earn trust across AWS. This candidate will also be responsible for providing financial stewardship and analytical insights into key financial and operational performance metrics. This person must have a passion for detail and the ability to operate at all levels, including diving deep into the foundational building blocks of the AWS services, sales organization and business development organizations. Additionally, this candidate must effectively communicate both in written and verbal form across all levels of the AWS organization, including up to Senior Leadership.Key job responsibilities• Understand the various AWS Services, its economics and how it impacts the profitability of a customer.• Actively provide our sales team with financial acumen and insights to positively influence private pricing deals.• Drive financial controllership over private pricing deals by enforcing Amazon’s Spending & Transaction Policy.• Evaluate and refine financial models that analyze customer profitability.• Effectively communicate ideas to diverse audiences.• Own and oversee a specific process from a deals desk finance perspective.• Provide leadership, guidance and implementation to drive process improvement.• Possess the passion and demonstrated skills for developing relationships, processes and continuous improvement.• Ability to work with minimal direction in a fast-paced and rapidly changing environment.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Senior Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Senior Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Ads is dedicated to driving measurable outcomes for our customers (advertisers, agencies, partners). Our ad solutions leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. If you’re interested in joining a team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place. Our International Expansion (IX) program is committed to transforming the depth, scale, and reach of our Ads offering worldwide. The environment is very fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, detail-oriented, and comfortable working with multiple teams across multiple countries. We are seeking a GTM Specialist focused on accelerating our growth internationally through agencies. Specifically, we are looking for someone who can act as a collective voice for IX locales within global planning, both ensuring international priorities are considered in global strategies and distributing global roadmaps at scale to IX locales. This will have an outsized focus on working with agencies to drive adoption of our AdTech stack. The selected candidate will work closely with global product teams to understand the availability, roadmaps, and efficacy of our ad products at a detailed level to translate how local agencies can lean into AdTech adoption with Amazon. They will also work closely with local teams to analyze in-country resource requirements, incentives, and any other headwinds we may face to driving adoption and escalate these to global stakeholders. The ideal candidate will combine a deep understanding of how agencies operate their business and internal tech stacks with proven expertise in building and growing scalable programs. **Additional International Locations: Toronto, London, Paris, Amsterdam, Dubai, Singapore, TokyoKey job responsibilities• Build and execute a comprehensive plan to drive improved Share of Wallet (SoW) with Big6 agency groups across IX locales, with an outsized focus on driving AdTech adoption as a key growth lever to improve our strategic agency partnerships. • Aggregate priorities, headwinds, and needs across international locales to feed into Global Customer Development teams’ annual planning processes. • Work closely with global product teams that own AdTech roadmaps across planning (Reach Curve, Persona Builder), buying (DSP Campaign Management), and measurement (AMC) products to build a comprehensive POV on product availability and efficacy in IX locales. • Work closely with Enterprise Deals stakeholders on both scaled tracking of performance against global agency deals and ensuring AdTech product roadmaps line up with inclusion in Deals.• Work closely with Deals stakeholders to ensure IX agencies are including in Market Development Fund resource allocation to drive AdTech adoption.• Collaborate with cross-functional teams (Finance, Legal, Accounting, Tax) to effectively manage contractual and cost implications of incentivizing Agency adoption of our AdTech stack. • Oversee scaled mechanisms to share learnings across ICAA agency teams, including performance by HoldCo/OpCo, Ads product lines, and stakeholder groups.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Startup background, and technical sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Startup team as a Business Development Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly.This position specifically is part of the WWSO Startup team, where you will be a Technical Business Developer that helps Startups adopt AWS’ technologies with a focus on AWS’ Storage offerings, among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps. Roles Responsibilities* Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships.* Become a trusted business advisor within customer accounts through Technical Thought Leadership.* Develop and deploy programs that leverage AWS Field teams, as well as technology and consulting partner channels.* Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan.* Work with Marketing to develop and align digital marketing campaigns to drive awareness and demand.* Own the Startup GTM strategy and execution for Storage in eastern US, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years of relevant GTM, Sales, or Consulting experience- 5+ years of technology domain experience in storage infrastructure solutions and cloud storage services/technologies such as automation, optimization and security.- Bachelor’s Degree Required. ...

Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.The Generative AI Innovation Center team helps AWS customers accelerate the use of Generative AI to solve business and operational challenges and promote innovation in their organization. In this role you are passionate, talented, and inventive Machine Learning Engineer with a strong background in ML and AI to help develop solutions by pushing the envelope in Generative AI, Time Series, Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV).This role will be supporting our Custom Model and Optimization team, with specific areas of focus including GenAI model fine-tuning, continued pre-training, and optimization of model training and inference using custom hardware accelerators. Key job responsibilitiesInteract with customer directly to understand their business problems, and help them with defining and implementing scalable ML/DL solutions to solve themWork closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new algorithms.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience with neural deep learning methods and machine learning ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.OpsTech Infrastructure Engineering Programs (Infra Eng Programs) owns operationalizing and deploying OTIE and Robotics solutions at massive scale. These solutions include highly reliable IT infrastructure, adding security enchantments, improving service delivery all with the direct goal of scaling Amazon’s efficiently, delivery speed, and driving new innovations for customers. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned Sr. Manager to build a team of Technical Program Managers (TPMs) owning a large network infrastructure and availability programs. In this role, you will partner with strong technical stakeholders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.Key job responsibilitiesThe right candidate will possess strong technical infrastructure program management skills, will have demonstrated experience overseeing medium to large projects. - You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. - You will oversee high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. - An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. - Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing teams and programs across cross-functional teams, building processes and coordinating release schedules- Bachelor's degree in Computer Science, Engineering or a related technical discipline ...

As a Sales Manager within the Grocery vertical, you will report to the Director and use your strong management skills and 10+ years’ experience selling digital advertising solutions to coach, retain and motivate a senior sales team that works with C-Level clients and their ad agencies to successfully drive revenue targets. You will employ your dual strategic and tactical approach to determine short and long-range revenue plans per account and Account Executive with a focus on increasing the team’s overall sales performance. As a member of our elite sales organization you will benefit from having direct access to the leadership team that has charted our explosive growth. As a full-time employee, you will leverage your senior leadership skills and depth of experience to help shape the expectations and deliverables of flexible working schedules.Key job responsibilities• The team Manager will be responsible for leading a team of AEs overseeing enterprise accounts. • This individual will drive their business like an owner, deliver exceptional solutions, dive deep, be a voice of their customer, and focus on operational excellence. • This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience- 5+ years of B2B sales experience- Experience managing teams- Experience hiring and retaining sales talent- Experience in consistently closing sales and generating revenues ...

Wondery Advertising is looking for a leader of leaders for our Customer Success team. As our customer’s “go-to” experts on Wondery’s advertising processes and services, the Customer Success team earns trust and fosters frustration-free advertiser experiences through seamless project management of campaigns, data-driven optimization recommendations, and ongoing customer education, all aimed at helping advertisers grow their business in podcasting. The leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to Campaign Management and Account management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.Key job responsibilities- Effectively partner with all levels of leadership, and adept at building consensus- Partner with cross-functional stakeholders to develop and refine impactful Sales Enablement resources, ensuring alignment with strategic objectives and enhancing the sales team's ability to drive revenue growth- Influence organizational priorities, business stakeholders, and possibly technology direction- Teach and coach our teams on identifying opportunities, creating solutions, and building mechanisms to operate and audit programs across multiple business segments and locales- Assess impact on revenue, business growth, and cost savings and recommend projects to senior leadership- Engage and collaborate with cross-functional stakeholders to shape and refine the product roadmap, ensuring alignment with business objectives, market demands, and technological capabilities while driving innovation and strategic growth- Structure approaches to solving complex operational problems and develop key hypotheses- Be willing to "roll up sleeves" and operate with limited guidance and in ambiguous situations- Ramp and understand Wondery’s Podcasting and Amazon Advertising business quickly, as well as the needs of our customers- Elevate the CS org into a strategic revenue function by working with our Revenue Operations team to establish KPIs and operational processes- Devise and implement strategic initiatives that reduce customer churn and increase retention and renewals- Audit and improve the AM and CM job ladder and career pathing- Play a critical role in monitoring and reviewing Wondery’s top Strategic Accounts- Scale the CS org's reporting capabilities through tooling, processes, external vendors, etc.- Work internally/externally to ensure that Wondery’s Ads organization has the right tools and ad technology to build for scale. This includes identifying system enhancements and areas to create new mechanisms.A day in the lifeThe leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to customer success including account management and campaign management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.About the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, New Heights, Armchair Expert, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.BASIC QUALIFICATIONS• 10+ years experience instructing executives, managers, and associates in Customer Success Media organizations• Experience communicating goals and strategies across multiple leadership levels of an organization• Knowledge of measurement, statistics and program evaluation• Experience managing a team ...