Software Development Manager, Amazon

Want to lead and build a team which enables never been done before customer experiences at scale? Our work runs across the Amazon.com sites, shopping app, and Fire TV.We are the engineering team behind Brand Innovation Lab, Amazon's award winning advertising team. Specifically, our vision is to enable every developer and creative to do their best work. Not limited by capacity, but only by their imagination.Key job responsibilities- Manage a software development team- Drive strategic planning and project execution- Drive a culture of continuous improvement- Collaborate with engineers and other managers to architect and deliver the best solution for both our shopping and advertising customers- Ensure your systems are stable and can scale to support a growing business- Recruit, hire, and develop top talentBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon

Do you enjoy working on problems related to Scale, Distributed Computing and Machine Learning? As the engineering manager of the Auction Core Engineering team, you will develop the algorithms and systems for the ad ranking, auction processes, and ad allocation decisions that drive Amazon's multi-billion dollar advertising program. On any given day you will partner with Applied Scientists to design experiments that optimize publisher, advertiser, and shopper outcomes, all while ensuring our systems are able to respond in a tight latency window.A successful candidate will be highly analytical and self-driven, with an ability to handle a high degree of ambiguity.Key job responsibilities1) Lead a team of engineers working on the tier 1 auction service2) Partner with Product Leads and the broader Sponsored Products Organization to build features that help shoppers complete their mission3) Drive architectural and software quality improvements across your team4) Hire and develop engineers through coaching and mentoringBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Connect Cases (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.We're seeking passionate and talented Software Development Managers to join our team and innovate on a rapidly growing service. This is an opportunity to shape the future of a SaaS product leveraging the full power of AWS, utilizing cutting-edge technologies and services. As an SDM, you'll be pivotal in developing the next generation contact center, including growing the Amazon Connect Cases and Agent Experience Application products, all while maintaining a constant customer focus.Key job responsibilitiesAs a Software Development Manager, you will be responsible for leading a team of 7+ engineers. Your key responsibilities include driving the technical vision, design, and implementation of software solutions. You will be mentoring and growing engineers on the team, ensuring high operational excellence. You will also be collaborating with product managers, UX designers, and other stakeholders to meet business goals.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Creators Program

The Creators organization at Amazon is looking for an experienced Software Development Manager to lead one of our core engineering teams, and help us re-imagine social shopping! We own the Associates and Influencer programs across Amazon and our mission is to become the Earth’s most desired destination for commerce creators across the world, and their content. We ensure a cohesive experience for all creators, expand their opportunities to earn through innovation, and launch experiences that reinforce their feeling of achievement.As a Software Development Manager, you will lead an engineering team that designs, develops, tests, and deploys new customer facing technology products with our largest manufacturing customers. We are looking for a highly motivated, top notch leader with both business and technical acumen. You will have the opportunity to build, scale and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that can be deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program, while solving broad industry challenges.If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of Amazon's social shopping efforts, come join us!Key job responsibilitiesLead E2E architecture, design, implementation, support, and evaluation of technology-focused tools and services.Provide leadership and innovation in the design and implementation of services to enable new products and services.Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners.Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.Establish consistence project management processes, standards and guidelines in the execution of program wide security efforts. Engage enterprise wide teams as needed with focus on results.Effectively hires, develops and manages performanceA day in the lifeIn this role you will work closely with stakeholders, software engineers, scientists and product teams to deliver our most complex, high quality, scalable products deployed around the world.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Amazon Shopper Panel

We are seeking an experienced, customer-focused Software Development Manager for the Amazon Shopper Panel team. The Amazon Shopper Panel is a consumer-facing application that supports Amazon Ads Measurement. This role will play a pivotal part in helping scale Shopper panel capabilities and to launch new geographies. These upgrades will enable advertisers to measure, analyze, and optimize their campaigns across Amazon Ads. By delivering performance reporting and actionable insights, our team empowers global advertisers to connect their media investments with real customer outcomes. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the Amazon Shopper Panel team, you will lead an engineering team by defining the strategy, roadmap, and delivery of technical solutions designed to scale panelist participation across multiple programs and locales. You will collaborate closely with product, data science, and design teams to build robust, data-driven reporting products. You will help build advertiser-facing measurement to help them understand the effectiveness of their campaigns, identify optimization opportunities, and drive tangible business outcomes. Your responsibilities will include working backward from the customer to identify needs, partnering with product and other engineering teams to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon Ads and produce analytics and reporting insights that are used by advertisers to grow their business every day. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, AWS Clean Rooms

AWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. AWS Clean Rooms is a recently launched analytics service that helps customers and their partners more easily and securely analyze their combined datasets—without sharing or revealing underlying data with each other. We're looking for a Software Development Manager to join AWS Clean Rooms to build scalable solutions that delight customers. You'll work at the intersection of cloud analytics, privacy, and security, to provide customers with a broad set of data controls that help protect sensitive data, including query controls, query output restrictions, query logging, and cryptographic computing tools.Our team is perfect for individuals looking to work in a dynamic, start-up like environment within AWS. Similar to a start-up, our team members will wear many hats, move fast, and have a direct connection between their work and our customer experience and the product’s success.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 8+ years of engineering experience- 5+ years of engineering team management experience- Experience partnering with product or program management teams ...

Software Development Manager, Content Discovery Experiences

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Content Discovery Experiences team (CDEX, for short) plays a vital role in connecting audiences with the compelling stories and content on Prime Video. Our mission is to foster long-lasting relationships between viewers and the service, ensuring they keep coming back for more. Our work combines the art of curation and personalization with sophisticated data science and machine learning algorithms. We shape the Prime Video experience through human-curated content groupings, personalized recommendations powered by advanced relevance models, and deep insights into viewer behavior. We also enable seamless content discovery via text search and voice integrations with Alexa and third-party devices.As Software Development Manager, you will lead a "two-pizza" team responsible for crafting delightful customer experiences through personalization, automation and content curation. Your role will involve overseeing tier-1 services that are critical to Prime Video's global content discovery experience. Your day will involve driving engineering excellence, implementing best practices for high-availability systems, and building tools to enable product managers and marketers to deliver the best content to Prime Video customers. With your deep understanding of cloud architectures, distributed systems, and large-scale operations, you'll ensure these mission-critical solutions are robust, performant, and continuously evolving to meet the demands of millions of customers.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience with machine learning, large-language model and/or generative AI, as well as partnering with applied science teams ...

Software Development Manager, Contribution Relationships Pipeline

Want to solve the hardest problems in e-commerce, including increasing selection and allowing customers to discover what they are looking for from billions of catalog items? Want to push the boundaries of distributed systems that are always available, and support thousands of invocations per second with single digit millisecond latency?You and your team of engineers will be responsible for services that provide authoritative related product sets to power product discovery and shopping experiences on Amazon. These applications have a wide impact on buying experience for customers worldwide, so they can discover relevant products from billions of offerings across physical and digital products. You will work with and influence various AWS technologies, internal distributed platforms and Machine Learning pipelines. As a core platform team, you will seek opportunities to eliminate undifferentiated work across Amazon and have significant influence on the technical strategy and delivery of Amazon's key initiatives like large language models, expansion to new countries, new user experiences, new physical stores, new product lines and so on. Your breadth of impact will range from how sellers and vendors list their products with Amazon's catalog, to how products make it through Amazon's fulfillment centers and to how our shopping customers find and discover the products they love!Key job responsibilities- Own vision, strategy planning, prioritization, driving architectural decisions, and end-to-end project delivery.- Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints.- Create, maintain and disseminate project information to stakeholders.- Manage careers of talented engineers by leading with empathy, making great hiring decisions, setting goals, providing feedback and managing performance.- Develop best practices to build and operate critical catalog platform services.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Creator Technology

Do you thrive on performing in a fast paced environment where your actions will directly impact a billion dollar business with global reach? Do you want to lead initiatives that will have a significant impact to Amazon’s customer experience and bottom line?The Creators organization at Amazon is looking for an experienced Software Development Manager to lead one of our core engineering teams, and help us re-imagine social shopping! The Creator Events team is custodians of truth for all creator-related events, capturing every significant action from both creators and customers. Our mission is to consume, consolidate, store, and vend all creator-relevant event data, serving as the crucial link between upstream Amazon teams and downstream creator-focused initiatives. Amazon and Associates Program are growing at an incredible rate. To keep up with that growth we must continually innovate to define and build different ways to compensate and reward our creators. We are launching new products, processes, economic models to test different compensation/payment strategies, and are seeking experienced, results-oriented leaders, who can use big data, and analytical techniques to deliver scalable solutions for business problems. As a Software Development Manager, you will lead an engineering team that designs, develops, tests, and deploys new customer facing technology products with our largest manufacturing customers. We are looking for a highly motivated, top notch leader with both business and technical acumen. You will have the opportunity to build, scale and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that can be deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program, while solving broad industry challenges.If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of Amazon's social shopping efforts, come join us!Key job responsibilitiesLead E2E architecture, design, implementation, support, and evaluation of technology-focused tools and services.Provide leadership and innovation in the design and implementation of services to enable new products and services.Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners.Act as point of contact for communications dealing with project deliverables, setting the expectation, managing priorities, technologies, human factors and management issues.Establish consistence project management processes, standards and guidelines in the execution of program wide security efforts. Engage enterprise wide teams as needed with focus on results.Effectively hire, develop and manage performanceA day in the lifeIn this pivotal role, you'll collaborate with a diverse team of stakeholders, software engineers, data scientists, and product managers to develop and deliver cutting-edge, globally deployed solutions. Your expertise will be crucial in tackling complex challenges and creating scalable, high-quality products that meet the evolving needs of our worldwide user base. You'll be at the forefront of innovation, leveraging advanced technologies and methodologies to drive product excellence. Your responsibilities will include architecting robust systems, optimizing performance, and ensuring seamless integration across multiple platforms.About the teamWe're revolutionizing how content creators worldwide earn and engage. Our mission? To make Amazon the ultimate platform for commerce creators globally. We offer innovative solutions, from small bloggers to major influencers, leveraging cutting-edge technology and data-driven insights. You'll be part of a fast-paced, entrepreneurial environment with big-company resources, tackling complex challenges that shape the future of affiliate marketing. Our end-to-end ownership means endless opportunities for innovation and growth. Help us empower creators, delight customers, and stay ahead in the ever-evolving digital landscape. Your ideas can impact millions – are you ready to think big?BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Manager, Seller Growth & Development

We are looking for a dynamic engineering leader, to help deliver analytics tools, software and insights to help millions of Amazon Sellers monitor, optimize and grow their business. If you are passionate about leading a high performance team, whose tech stack includes ML, back end, front end, and data engineering, then this role is for you! Part of this role, you will get an opportunity to heavily influence your product, roadmap and strategy, and will get an opportunity to collaborate with senior engineering and product leaders. You will have e2e ownership of a product and tools that help millions of customer run, grow and optimize their business. Key job responsibilities* Responsible for the development and maintenance of key products and tools used by millions of sellers on a weekly basis. * Keeping high bar for OE and Engineering excellence* Running team wide mechanisms and team member growth * Serve as POC for leaders and partners * Run your programs independently and communication with key stakeholders * Providing technical guidance to engineers and setting north star for team About the teamSG&D (Seller Growth & Development) is the growth and development engine for Amazon Selling Partners (SPs) World Wide. Leveraging science partnerships across Amazon, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We believe that any motivated SP should be able to grow their businesses and reach their full potential by using our scaled, automated, and self-service tools.SG&D amplifies the growth trajectory of any Selling Partner WW through scaled and self-service software solutions. To achieve that, we provide SPs with ground truth data about what end-customers seek, leverage science to create insights about their businesses, and produce recommendations on where opportunity exists, in a unified and seamless experience.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Engineer, Observability Infrastructure, Traffic Engineering

Are you passionate about Big Data? Are you motivated to drive innovation and work on cutting edge infrastructure and data science problems? Is the idea of building out core infrastructure for Amazon of interest to you? Then this role might be the one!We are looking for a passionate, results-oriented, inventive Software Development Engineer to help a driven, friendly and supportive infrastructure team build out the data engineering, analytics and intelligence infrastructure necessary to drive observability for all Amazon retail traffic.The ideal candidate will understand big data processing techniques and service-oriented architecture, and help the business innovate at scale.Key job responsibilities* 3+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems.* 4+ years of non-internship professional software development experience* Programming experience with at least one software programming language. Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline. Strong Computer Science and development fundamentals, including object-oriented design, data structures, algorithm design, and complexity analysis. Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Experience building large-scale software systems that have been successfully delivered to customers. Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end software systems and all points in between.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Solutions Architect - ADSP, Supply Desk, 3P Supply

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, and maintaining inventory via deals that empowers buyers to make investments that best address their campaign objectives.We are seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate and future proof the business, and provide detailed feedback, guidance and expertise to stakeholder technical teams to enhance ADSP supply facing products. In this role you will also work closely with Publishers and SSPs to provide guidance around deal technical best practices and expectations when working directly with ADSP. This role requires expertise in the transaction of display, OLV (web + app) and CTV supply. The ideal candidate must be self-motivated with a proven track record in advertising technology. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a solutions architect. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including developers, team leads, and engineering directors.Key job responsibilities- Detailed Deal Troubleshooting being able to provide guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices.- Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform technical tests of all newly released products. - Utilize log level data and insights to root cause issues and communicate those complex issues to business teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization.Here are some other qualities we are looking for:- Enjoy working with advertiser / agency customers. You will have a passion for educating, training, designing, and building advertisers solutions for a diverse and challenging set of customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience.- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on ADSP.A day in the lifeA day in the life for a Supply Desk Operations Solution Architect encompasses three primary responsibilities. The first is managing and root causing a troubleshooting ticket queue for relevant customers. The second is to collaborate with stakeholder and engineering teams on process improvements to reduce TTR for troubleshooting and number of troubleshooting cases. The third is identifying areas of immediate opportunity to automate the existing operational business by leveraging existing and / net new products. A Supply Desk SA is successful when they are able to manage multiple issues and be able to communicate those issues, root causes, and next steps to resolution clearly and concisely to senior leadership and customers. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Solutions Architect III - AMZ9082584

MULTIPLE POSITIONS AVAILABLECompany: AMAZON WEB SERVICES, INC.Position Title: Solutions Architect IIILocation: New York, New YorkPosition Responsibilities:Act as a technical liaison between customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. Drive revenue growth across a broad set of customers. Help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Shape and execute strategies to build mindshare and broad use of AWS within enterprise customers.Position Requirements:Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or related occupations of Database Administrator, Support Engineer, Systems Engineer or another related occupation. Employer will accept Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master’s and one year of experience. Must have one year of experience in the following skill(s): designing, implementing, and consulting with distributed applications; architecting, provisioning, and deploying applications to public cloud environments or on-premises virtualized environments using C++, Perl, Python, or Java; and experience with database architecture, performance tuning, Big Data, or Hadoop. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require up to 30% domestic travel for business purposes. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $169,000/year to $228,600/year. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or related occupations of Database Administrator, Support Engineer, Systems Engineer or another related occupation. Employer will accept Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master’s and one year of experience. Must have one year of experience in the following skill(s): designing, implementing, and consulting with distributed applications; architecting, provisioning, and deploying applications to public cloud environments or on-premises virtualized environments using C++, Perl, Python, or Java; and experience with database architecture, performance tuning, Big Data, or Hadoop. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require up to 30% domestic travel for business purposes. ...

Solutions Manager, Brand Innovation Lab

Interested in leveraging your program management, digital advertising and relationship management skills to help Amazon.com develop and grow new advertising programs? Amazon is seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients. As a Solutions Manager you will be focused on managing custom advertising programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be working cross-functionally with Advertising Sales, Product Management, Engineering and Design/Web Development in addition to multiple Amazon and Amazon owned & operated teams. In this capacity, you will own the program's strategy, performance, product roadmap and revenue goals, and act as the single point of contact for all internal communications and during product execution.Specific Responsibilities: - Own your programs' product definition, positioning, packaging and pricing - Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective - Leverage customer feedback to drive continuous program improvement - Build business rationale to inform the prioritization of your programs' roadmap - Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale - Apply experimentation frameworks to program enhancements to validate their value to customers - Own program operations, including workflow and training documentation and coordination with account teams - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. - Present confidently to Amazon senior management as well as other large audiences. - Work at all levels in the organization, with no job being considered too large or small.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Solutions Manager, Scaled Innovation Program , Amazon

Interested in leveraging your program management, digital advertising, and relationship management skills to help Amazon.com launch and optimize advertising campaigns? Amazon is seeking an experienced Solutions Manager with a passion for innovation and experimentation to develop and execute advertising programs for Amazon's largest advertising clients. As a Solutions Manager, you will be responsible for supporting program executions across a number of touch points including digital and out-of-home ads. You will work cross-functionally with teams in Advertising Sales, Product Management, Engineering, and Design to execute programs globally. You will own business updates, revenue goals, and performance for these campaigns serving as the central point of contact for internal stakeholder management. You will continuously analyze program data and user feedback to improve product. In this multifaceted role, you will need to demonstrate strong project management, analytical, and communication skills to successfully launch innovative solutions and deliver measurable results for Amazon's top advertising partners. If you thrive in a fast-paced, collaborative environment and are passionate about digital advertising, we encourage you to apply.Specific Responsibilities:* Successfully manage internal and external stakeholders to support single and multi-locale launches* Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective* Leverage customer feedback to drive continuous program improvement* Build business rationale to inform the prioritization of your programs' roadmap* Apply experimentation frameworks to program enhancements to validate customer value* Own program operations, including workflow and training documentation and coordination with account teams* Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences* Present confidently to Amazon senior management as well as other large audiences* Work at all levels in the organization, with no job being considered too large or smallREQUIRED QUALIFICATIONS* 3+ years of digital advertising and client facing roles experience* Experience analyzing data and best practices to assess performance drivers* Experience with managing multiple types of programs* Indexes high in curiosity and willingness to test and learnPREFERRED QUALIFICATIONS* Experience in online advertising* Experience in product marketingBASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Sourcing and Production Manager, Amazon Music Merch

About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Picture working on fan-centric products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life such as Amazon Music Unlimited, Prime Music, Music Merch and so much more. Everyone on our team has a meaningful impact on product, new directions in music, and customer engagement. The Amazon Music Merch team is responsible for building a destination of official music merchandise and connecting fans and artists through merch. Our team is looking for a driven, strategic, customer-centric Sourcing and Production Manager to help grow our Music Merchandise business. Music and fashion have been intertwined for decades, and this role will create buzzworthy artist merch collections that authentically connect artists and fans on Amazon, in venue, and around the world.The Sourcing and Production Manager will assist the Sr Production Manager in driving the ideation around and execution of product development and production process – from initial design concept through bulk production execution. This role will foster partnerships and help create strategies to maximize margin, quality, lead-time and brand goals. The successful candidate will have deep experience in traditional apparel production & screen printing, and must be a creative thinker with the ability to develop innovative production strategies. The candidate should also have their pulse on the trends of the artist merchandise business, including blank and print technique expertise.The Sourcing and Production Manager will support and report to the Sr Manager on the Amazon Music Merch team and will work with artist teams, brand and marketing managers, and across various internal and external partners to shape the merchandise production strategy for Amazon Music. The candidate must have the leadership presence and communication skills to represent Amazon at all levels of our partners’ organizations.Key job responsibilitiesKey job responsibilities* Responsible for onboarding vendors in to Amazon systems and processes, determining SLAs and day to day business relationships.* Develop production strategies and techniques to scale our business and create strong partnerships.* Own and build production timelines, sampling processes, and QA* Evaluate partners’ production standards and practices.* Manage relationships with strategic suppliers and internal stakeholders.* Work with logistics to coordinate proper deliveries to FC*Data entry and tracking data within various internal tools.* Execute competitive production market analysisBASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

Speaker Program Manager, Global Content & Creative, Amazon Ads

Reimagine Advertising! Amazon Ads is reimagining advertising one innovative product, service, and idea at a time. Amazon Ads is dedicated to being the best place for all advertisers to build their business or brand. Our ad solutions— which include digital and streaming TV media, innovative ad formats, and audience and measurement capabilities leverage Amazon’s unique insights and trusted technology to help brands connect with customers wherever they spend their time.We are seeking an insight-driven, curious, and experienced event marketer to own the end-to-end speaker readiness and logistics for Amazon Ads global events. In this highly cross-functional role, you will join our Speaker Program team, a strategic Brand Marketing team that prepares our speakers to represent Amazon Ads at global events and conferences. Candidates must possess exceptional verbal and written communications skills and be comfortable managing projects with multiple stakeholders across the globe in a fast-paced environment. Proficiency in gaining executive alignment, communicating internally with stakeholders and externally (to customers), and collaborating cross-team is a must. Our team creates best-in-class creative and content experiences that educate and inspire advertisers to grow their brand with Amazon Ads. We operate at the intersection of digital and in-person experiences and are uniquely suited to be the voice of our diverse customer audience. This role offers an exciting opportunity to shape and scale our speaker program while managing high-profile speakers worldwide. Key job responsibilitiesKey job responsibilities* Lead comprehensive speaker readiness initiatives and logistics, including pre-event preparation, onsite support, and post-event analysis for Amazon Ads first-party and industry events* Work closely with senior business leaders and talent event speakers * Create and deliver regular program status reports and analytics to key stakeholders* Manage and update the Speaker Program wiki, ensuring content remains current and accessible* Coordinate and collaborate seamlessly with cross-functional teams including but not limited to event content leads, event producers, PR, talent liaisons, and agency production partners* Identify and implement operational efficiencies to optimize event execution and enhance customer experience* Foster and maintain strategic relationships with key stakeholders across the organization* Maintain comprehensive speaker databases tracking certification status, expertise domains, speaking history, and performance metricsBASIC QUALIFICATIONS- Bachelor's degree or equivalent practical experience- 5+ years of program management experience- Proven track record of managing high-visibility events or programs involving senior stakeholders- Experience owning program strategy, end-to-end delivery, and executive-level communications- Excellent project management skills with ability to handle multiple concurrent initiatives- Excellent written and verbal communication skills- Experience with data analysis and reporting- Flexible schedule to accommodate event demands- Ability to travel up to 25% of the time (domestic and international) ...

Sr Account Executive, Local Agency Development

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery. * Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products. * Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software* Experience in account management and selling of digital media ...

Sr Account Manager, New Product Campaigns

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.As we continue to innovate, we are seeking a Sr. Account Manager to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. We’re looking for a results oriented Senior Account Manager who is passionate about solving ambiguous advertiser business problems, and mitigating risks before they become roadblocks. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop product recommendations grounded in performance data and insights• Partner with account teams and provide guidance on New Product Campaign reporting and optimizations• Develop campaign strategies and audience targeting recommendations for New Product Campaigns• Evaluate KPIs and optimize New Product campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on AmazonBASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Demonstrated success working with cross-functional teams and building strong relationships internally and externally- Success in optimizing products and services based on client needs- Experience Influencing process improvement that scales broadly; inventing and simplifying within existing processes ...

Sr Business Intelligence Engineer, Advertising Measurement Research

Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a range of digital advertising solutions with the goal of helping our customers discover and shop for anything they want to buy. The Amazon Advertising business is growing at a fast pace and this team’s mission is to apply science and technology to accelerate that growth through best-in-class solutions. As the Advertising Measurement Research (AMR) team within the Measurement, Ad Tech, and Data Science (MADS) org of Amazon Ads, we conduct customer-relevant industry-leading research and metric development across advertisers and verticals, with the purpose of developing an understanding of how our advertisers’ investment impacts their businesses on- and off-Amazon. We are seeking a self-driven Sr. Business Intelligence Engineer with strong analytical, visualization and communication skills to join our team. You will be working closely with research and data scientists on the team to gather requirements for data infrastructure, tools, and processes. You often provide scientists with curated datasets, ensuring data quality and relevance. As a senior member of the team, you will be responsible for building the foundational data pipelines and data tables, analyzing large data sets, proving and disproving hypothesis, automating solutions and building self-service dashboards and reports. In addition, you will help data scientists communicate science modeling approach and results to stakeholders through reports, dashboards, and visualizations. You consistently employ high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities- Define and execute an analytical roadmap that drives data-informed decision making for advertisers- Establish and drive data hygiene best practices to ensure coherence and integrity of data feeding into production ML/AI solutions- Collaborate with colleagues across science and engineering disciplines for fast turnaround proof-of-concept prototyping at scale- Partner with product managers and stakeholders to define forward-looking product visions and prospective business use cases- Drive and lead of culture of data-driven innovations within and outside across Amazon Ads orgsAbout the teamThe Advertising Measurement Research team designs and conducts research studies across advertisers and verticals, with the purpose of developing an understanding of how our advertisers’ investment impacts their businesses, both on- and off-Amazon. To benefit customers directly, we develop case studies or white papers, offering advertisers a comprehensive view of emerging measurement trends and best practices. Also, our work influences new product features and metrics to build.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills. ...