Senior UX Designer, Search and Conversational Shopping Design, Amazon

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to contribute to the innovation team behind Amazon's generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX Designer on this cutting-edge project, you will help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence. You will collaborate closely with a cross-functional group of designers, researchers, writers, engineers, data scientists, and product managers to deliver a best-in-class shopping experience. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide. If you are a skilled UX Designer excited to work on an innovative, customer-centric AI product, we would love to hear from you.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Proficiency working with Figma, or similar tools ...

Senior Workforce Planning Strategist, AWS Workforce Planning

Success in any organization begins with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success.AWS is looking for an exceptional Technical Program Manager with strategic expertise and a strong delivery record in building trust and delivering results to the business to advance adoption and effective use of Workforce Planning(WFP). Moreover, this Technical Program Manager will work in partnership with the core WFP team that requires thought leadership to advance WFP content across AWS. This individual has proficiency in employing workforce and human behavior insights, strong business operations fundamentals and good judgement. This individual will also provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth, improved operational efficiencies & delivery. Ultimately, the individual will be responsible for a program level effort to enable optimized workforce size, location and level in service of predictably accelerating product innovation, and enhancing the customer experience at acceptable cost. If you enjoy leading strategic programs, working in a fast-paced dynamic environment and being challenged by new problems, we’d like to speak with you! Key job responsibilitiesKey job responsibilities • Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR and business leadership to manage creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS’ operational cycles• Earns trust with internal stakeholders and customers, and develops collaborative solutions that create measurable economic impact on AWS• Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Applies this technical knowledge to invent, evolve, improve, and simplify. • Drive large-scale workforce planning programs that solve significantly complex or endemic problems. • Consistently bring strong, data-driven business and technical judgment to decisions. • Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts). • Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner). • Capture the right metrics to influence stakeholders and measure success.• Occasional travel to internal meetings and fact-finding sessions.A day in the lifeAs a Technical Program Manager within AWS, you will partner across the WFP team to set the vision and direction for a high-quality workforce. You will play a key role on the Workforce Planning Science, Tooling and Inspection sub-teams that influence the long-range plans of the business and the technical agenda that supports it. You will influence tools and programs serving senior leaders globally and impacting AWS’ future. The ideal Technical Program Manager has a strong sense of ownership, is self-driven, loves breaking new ground. You will bring a mix of experience including complex technical program management, senior stakeholder management, cross-functional collaboration, strategic planning, operational planning, and process improvement. About the teamOur team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. Our employer brand has been guided by our Leadership Principles, our values, and most of all our people. Our job is to bring that to life.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Master's degree in statistics, engineering, I/O psychology, mathematics, economics, MBA and 5+ years of domain experience. Has led teams that have built workforce programs and tools, and has familiarity solving familiarity in problems/efforts with visible risks, roadblocks, and some constraints.- Experience setting technical requirements for process automation- Strong analytical and problem-solving skills, expertise in deriving insights through data analysis, practical knowledge and experience in inferential statistical application.- Excellent attention to detail and the ability to dive deep into the data.- Strong interpersonal and communication skills, ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.- Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment ...

Senior Worldwide Specialist Solutions Architect - GenAI, Amazon Bedrock GTM

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 50% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

Shopbop Customer Insights Manager, Shopbop

Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role is critical to the improvement of insights and analysis of Customer data at Shopbop. You will work closely with the CRM team to develop the analytics roadmap and direction for customer related projects, to deliver self-service solutions, insights, and models to advance our insights offerings. You will be a key member of the insights team and play a vital role in driving customer loyalty by analyzing insights and partnering closely with marketing stakeholders and leadership. Your work will also improve the quality of data and insights at Shopbop, understanding end-to-end customer journey to help increase business and effectiveness against key strategic goals. The ideal candidate must be willing to effectively contribute to analytics solutions, prioritize across multiple stakeholders and projects and be ready to jump into a fast-paced, dynamic and fun environment.Key job responsibilities• Monitor the health of customer database and efficiency of budget allocation, making sure we are attracting, engaging and developing the right customer• You will build and track monthly, quarterly and annual customer forecast/budget model• Identify customer lifecycle journeys that inform marketing strategies; you will work closely with marketing partners to inform channel strategies that help us to acquire, retain and engage the customers• Work as the internal analytics consultant for marketing teams and collaborate on long-term strategy together; you will work with our marketing partners to identify high value actions and reinforce them throughout the customer journey.• Define and deliver reporting and visualization that supports the analytical needs of internal business leaders• Drive self-service solutions for senior business stakeholders informing emerging customer trends• Use analytical insights to help increase business and team effectiveness against key strategic goals• Concept and execute our customer segmentation strategy; you will identify key segments that differentiate customers based on shopping behaviors, preferences and motivations, and present customer insights• Experience with customer feedback and research tools including Qualtrics survey platforms• Build a thorough understanding of the retail and e-commerce industry, customer loyalty and key internal partners across Prime and Amazon Fashion businesses.• Educate and evangelize across internal teams on analytics, insights and measurement by writing whitepapers and knowledge documentation and delivering learning sessions.• You are comfortable with ambiguous questions and creating a business-oriented plan to answer them• Manage regular reporting to monitor customer behavior and support ad-hoc data requests.• Work with our analytical partners to ingest new customer dataBASIC QUALIFICATIONS- • 5-7 years in customer insights, marketing research or strategic management consulting- • Strong communicator with excellent verbal and written presentation skills- • Experience with analytical and CRM database tools- • Strong interpersonal, partnership and management skills- • Experience with data visualization using Tableau, Quicksight, or similar tools- • Experience in Statistical Analysis packages such as R or Python- • Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- • Experience mentoring team members on best practices ...

Software Dev Engineer II, Ads Core Services (ACS), Ads Core Services (ACS)

Advertisers will spend tens of billion dollars this year leveraging Amazon advertising this year to help grow their business. We are looking for exceptional software engineers to build the next generation of tools these advertisers depend on to control their advertising efforts across multiple ad products in the Amazon Advertising portfolio. As part of the advertising organization our team focuses on delivering simple and intuitive solutions for helping them grow their reach and sales.This important work requires that we build redundant, highly available systems that scale massively to ensure our advertisers can enhance discoverability for all the products they sell online and connect Amazon customers with sellers and selection anywhere in the world. We are increasingly focused on helping our advertisers reach new markets and build a strong brand presence which means we must think globally and be strategic about how we build our software to operate 24/7/365 in over 20 countries.The Campaign Management team is responsible for capturing inputs for advertisers to control their advertising efforts. You can think of our team as the brain and nervous system of all the advertisements you see on amazon.com. We build large scale, high velocity distributed systems to service 100’s of millions of API requests per day, steam data at PB scale, process business logic on tight latency budgets, all while streaming and the data at high fidelity to 20+ other services to perform other critical advertising functions. We stand up world class CI/CD pipelines to deploy our service automating infrastructure provisioning, high volume load testing and first-rate monitoring so our engineers can keep their heads down inventing for our advertisers. Our problem space covers concurrent workflows across distributed systems (linearizability, eventual consistency), big data problems (propagation delay, ordering and hygiene) and performance (search optimization). Our team uses the latest AWS products and services to solve our problems including but not limited to: ECS, Fargate, EC2, EMR, Lambda, Kafka, Elastic Search, Dynamo DB, SQS, SNS, Cloud watch, CDK, Cloud Formation and many more.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Ads Security

The Ads Security organization at Amazon is dedicated to creating innovative technical solutions that detect, assess, and mitigate security risks within Amazon’s Advertising businesses. Our vision is to accelerate the development velocity of the Advertising business by ensuring that our products are inherently secure.We are seeking a talented Software Engineer to design and implement scalable, real-time software solutions to secure Amazon's Ads business, enhance customer privacy, and ensure data security. You will play a critical role in building scalable tools to identify, address, and mitigate security gaps, improving the security posture of 100+ Ads applications. Your work will include leveraging advanced cryptographic techniques such as SHA-256, symmetric key encryption, and secret key hashing to protect customer data and ensure compliance with security standards that benefits 100+ Ads teams.In addition to building secure systems, you will help create paved paths for Ads teams to follow, promoting security best practices through reusable code patterns, libraries, and frameworks. As part of a team that owns business-critical tier-1 services, you will provide on-call support and ensure system reliability at scale.If you are passionate about building secure, high-performance systems and have a background in software development with a focus on security, we want to hear from you! This is a unique opportunity to have a direct impact on Amazon's $50 billion Ads business while safeguarding one of the largest advertising platforms globally.Key job responsibilities* Design, implement, and deploy secure, scalable, low-latency, realtime software solutions to secure Amazon's Ads business.* Ensure customer privacy and data security through the application of advanced cryptographic techniques.* Work collaboratively in an agile environment with peers on design, technical refinements, code reviews, testing, and debugging customer issues.* Create reusable code patterns, including APIs, libraries, and SDKs.* Conduct design reviews to ensure alignment with security and performance standards.* Mentor and guide fellow engineers to drive engineering excellence.A day in the lifeYour typical day-to-day responsibilities will include:* Driving the design, implementation, and deployment of products that enhance security of Ads applications.* Continuously improving product features through iterative development.* Collaborating with peers on technical designs and refinements, code reviews, and testing.* Developing and adopting testing frameworks and implementing test plans to ensure code quality and facilitate continuous delivery.* Leading design reviews to ensure software development efforts are aligned with tactical goals.* Mentoring fellow engineers and promoting best practices in engineering and security.About the teamWhy Ads SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Ads Security team is responsible for creating and maintaining a high bar for security across all of Ads products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, AWS Clean Rooms

AWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. AWS Clean Rooms is a recently launched analytics service that helps customers and their partners more easily and securely analyze their combined datasets—without sharing or revealing underlying data with each other. We're looking for a Software Engineer to join AWS Clean Rooms to build scalable solutions that delight customers. You'll work at the intersection of cloud analytics, privacy, and security, to provide customers with a broad set of data controls that help protect sensitive data, including query controls, query output restrictions, query logging, and cryptographic computing tools.Our team is perfect for individuals looking to work in a dynamic, start-up like environment that also leverages the resources of Amazon. Similar to a start-up, our engineers will wear many hats, move fast, and have a direct connection between their work and our customer experience/product’s profitability. Additionally, they get the benefits of Amazon competitive salary and great benefits!The ideal candidate should have experience with building distributed systems in AWS. You'll build on top of foundational AWS services such as Lambda, Step Functions, API Gateway, and DynamoDB to deliver a simple and cost effective solution for customers worldwide. This is a great opportunity to use AWS exactly how AWS customers do!Please note that this position is based in New York.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We care about career growth and strive to provide engineers with opportunities that require learning new skills and surrounding them with talented individuals who can provide guidance if needed.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Prime Video Browse and Discover

Do you want to take on one of the most important engineering challenges to shape the future of video streaming? Join us to define the next generation of how and what Amazon customers will be watching!Prime Video (PV) is a premium streaming service that offers customers the greatest choices in what to watch, and how to watch it. PV's mission is to become the global entertainment destination for customers to enjoy movies, TV shows and live events streamed instantly to all of their devices including TVs, tablets, game consoles and PCs worldwide. We are a young and evolving business within Amazon where creativity and drive can have a lasting impact on the way video is enjoyed worldwide. You will be encouraged to see the big picture, be creative, and positively impact millions of customers. We’re building the future of streaming — yes, it’s challenging, but it’s also a lot of fun.The Prime Video Browse and Discover team powers 75% of the Prime Video storefront, helping millions of customers find their next video. We are looking for a Software Development Engineer with a strong technical background, experience with building and maintaining large-scale, high-traffic systems with a love for both operations and innovation. As part of our team you'll build exciting new features for the Prime Video storefront while supporting a service that handles billions of requests per day.Key job responsibilitiesYou will work with a team of talented engineers and cross-functional partners including Product and Science to deliver innovations to our global customers to build a long-term relationship with Prime Video by bringing them back to the service, curates and personalizes their storefront to highlight the diversity and depth of the PV catalog.You will build solutions that leverage the latest technologies including large language models and other machine learning techniques. You will work with (1) high volumes of data (2) use known models or optimized models (3) set up ML training infrastructure and (4) test and validate your changes in production worldwide.A successful candidate will have strong technical skills, great analytical reasoning ability, excellent communication skills, high creativity, and motivation to achieve results in a fast-paced environment. You should also have industry experience in building scalable systems, working with large data sets and ML models, understanding their limitations and best practices. You feel comfortable adapting to evolving requirements based on learnings. Lastly, it would be ideal if you have a passion for entertainment including movies, TV show and live events.A day in the lifeYou will actively participate in the end-to-end software development lifecycle for the platforms and features we own - including requirements gathering, system design and implementation, testing and ongoing support. Our tech stack includes API gateway, Lambdas, S3, DynamoDB, SageMaker, model inference pipelines and complex caching techniques. Our team embraces agile methodologies with a focus on test automation and continuous deployment. Moreover, you will exchange ideas with your Product and Applied Science partner to influence and shape the future of our content personalization strategy.About the teamThe Dynamic Groupings team is part of the Prime Video Personalization and Discovery (PVPD) organization. PVPD's vision is to make Prime Video every customers' trusted friend by responding to their needs, evolving with their moods, and inspiring their next delightful stream in every visit. Our team helps drive this vision by being the expert in grouping and presenting video content to customers that resonates and excites them. We use state-of-the art LLMs and other ML techniques to understand similarities between titles, create personalized naming and groupings of title recommendation to customers that echos their interest and culture (eg. dystopian sci-fi based on a book)BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of building large-scale machine-learning infrastructure for online recommendation, ads ranking, personalization or search experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience programming with at least one software programming language- Experience building complex software systems that have been successfully delivered to customers ...

Software Dev Engineer II, Prime Video Data Platform Team

Do you want to take on one of the most important engineering challenges to shape the future of video streaming? Join us to define the next generation of how and what Amazon customers will be watching!Prime Video (PV) is a premium streaming service that offers customers the greatest choices in what to watch, and how to watch it. PV's mission is to become the global entertainment destination for customers to enjoy movies, TV shows and live events streamed instantly to all of their devices including TVs, tablets, game consoles and PCs worldwide. We are a young and evolving business within Amazon where creativity and drive can have a lasting impact on the way video is enjoyed worldwide. You will be encouraged to see the big picture, be creative, and positively impact millions of customers. We’re building the future of streaming — yes, it’s challenging, but it’s also a lot of fun.PVPD’s Data Platform will be Prime Video’s central hub for all data required for personalization, including impressions, streams, purchases, and other customer interactions helping millions of customers find their next video. We are looking for a Software Development Engineer with a strong technical background, experience with data processing, building and maintaining large-scale, high-traffic systems with a love for both operations and innovation. As part of our team you'll build fundamental infrastructure building blocks to power personalization experiences on Prime Video storefronts while supporting a service that handles billions of requests per day.Key job responsibilitiesYou will work with a team of talented data and software engineers and cross-functional partners including Product and Science to deliver innovations to our global customers to build a long-term relationship with Prime Video by bringing them back to the service, curates and personalizes their storefront to highlight the diversity and depth of the PV catalog.You will build solutions that leverage the latest technologies. You will (1) work with high volumes of data (2) build reusable infrastructure building blocks that will be used by tech and science teams (3) launch highly available low latency services (4) test and validate your changes in production worldwide.A successful candidate will have strong technical skills, great analytical reasoning ability, excellent communication skills, high creativity, and motivation to achieve results in a fast-paced environment. You should also have industry experience in building scalable systems, working with large data sets, understanding their limitations and best practices. You feel comfortable adapting to evolving requirements based on learnings. Lastly, it would be ideal if you have a passion for entertainment including movies, TV show and live events.A day in the lifeYou will actively participate in the end-to-end software development lifecycle for the platforms and features we own - including requirements gathering, system design and implementation, testing and ongoing support. Our tech stack includes API gateway, Lambdas, S3, DynamoDB, model inference pipelines and complex caching techniques. Our team embraces agile methodologies with a focus on test automation and continuous deployment. Moreover, you will exchange ideas with your Product and Applied Science partner to influence and shape the future of our content personalization strategy.About the teamPrime Video Discovery and Personalization Data Platform team owns a set of services, APIs, offline datasets and push notifications. It streamlines ML and engineering teams to access and leverage high-quality customer data and signals (ex: impressions, channel signups) for offline processing and in real-time adhering to committed SLAs. We act as guardians and gatekeepers of the data creating data quality transparency for data consumers while collaborating with data sources to address problems at their root. We enable ML and engineering teams to focus on deriving value for end customers rather than resolving data inconsistencies. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience programming with at least one software programming language- Experience building complex software systems that have been successfully delivered to customers- 3+ years of big data technologies such as AWS, Hadoop, Spark, Pig, Hive, Lucene/SOLR or Storm/Samza experience ...

Software Dev Engineer, Amazon

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.The Global Advertising Partner Development team helps suppliers, agencies, marketers, authors, content creators, designers, non-endemic advertisers and developers to scale their use of Amazon Advertising and grow their business by surfacing a diverse selection of products to millions of worldwide Amazon customers. We do this via software tools and marketing/engagement programs that enable developers (internal and external) and partners (agencies and tool providers) to better serve advertiser needs.Your Role:As a software development engineer in the Advertising Partner Network you will be joining a full stack team with end to end ownership of designing, building and scaling new products and applications for advertisers, advertising partners and internal stakeholders. Our team owns a suite of applications that enable advertisers to find the right partners, as well as for partners to manage and grow their business with Amazon.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, Amazon Publisher Monetization

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon Advertising, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. We are reinventing the way the world does advertising.The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Key job responsibilitiesAs a software engineer on the Amazon Publisher Monetization team with Amazon Advertising, you will lead the design and delivery of software services and website stacks that entail engaging creatives, cross-screen placements, targeting, optimization, relevancy and advertiser experiences. You will be building brand new distributed software applications using cloud services and amazon proprietary technologies to deliver these unique customer and advertiser experiences. You will frequently interface with teams across Amazon; discovery, retail category, traffic generation, vendor management and analytics among many others. This is a great opportunity to learn many facets of advertising and retail, and understand how they come together, equipping you with the skills to grow your career. You will have the opportunity to experiment, innovate and deliver in a fast, agile and reliable manner with high quality and low technical debt. You should be passionate about building, improving and championing the product and a strong sense of ownership is a must.This is a chance to get in on the ground floor for what is becoming a huge area of growth for Amazon’s advertising business. Join the Advertising team today, make history, and transform our experiences.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, Brand Shopping Experience

Brand Shopping Experience (BSX) team develops the shopping experiences to help advertisers of all sizes improve their brand performance on Amazon via Brand Stores. We are seeking a seasoned software engineer who has experience building data processing systems for Peta byte scale systems. They will work on simplifying complex existing systems, building real time data analytics, APIs, and reporting systems. Having robust analytics systems that show the impact of brand stores to advertisers is mission critical for our team. This is a highly collaborative role working with Product Managers, TPMs, SDEs and other leaders across the org.The ideal candidate will have strong computer science and data engineering background. They should have experience building and maintaining large scale data processing systems and highly available APIs. They should be able to work across multiple teams and systems.Key job responsibilities- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience building data processing systems.A day in the lifehttps://youtu.be/FVyzfO_VbYIBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Developer Engineer, Physical Stores Advertising

Amazon is investing heavily in building a world class advertising business, operating at the intersection of retail and advertising. Amazon Advertising delivers billions of ad impressions and millions of clicks daily and is breaking fresh ground to create unique advertising experiences for hundreds of thousands of advertisers and shoppers globally. Our team, Physical Stores Advertising, focuses on developing engaging advertising products for customers that shop at physical stores, such as Whole Foods Market, Amazon Fresh, and Amazon Go. We're tackling a relatively new area for Amazon Advertising and building technology from the ground up. This is a great opportunity to get in on the ground floor on a high-growth team that values experimentation and innovation. We start with the customer and work backwards in everything we do. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you have come to the right place.Our Team:We own building, launching, and commercializing innovative ad products in-store and do not shy away from technical challenges. Our team is responsible for full-stack implementation and integration of new advertising products, which power the ad content, targeting, and attribution across our advertising network with physical stores. We utilize the latest in cloud technology to build out products supporting custom experiences, both in browser and on mobile platforms, using custom hardware and android operating systems.Key job responsibilitiesIn this role you will deal with mostly JVM-based backend services, React/JavaScript single-page applications, various persistence technologies such as DynamoDB and RDS, and exciting specialty technology specific to physical stores. This is a large initiative that spans across multiple existing and to-be-formed engineering and product teams within the Advertising organization.What We Are Looking For:We are looking for exceptionally motivated and talented software development engineers who are self-starters with strong customer obsession to transform advertising in physical stores. The ideal candidate has experience in building software systems, communicating with stakeholders to collect technical design requirements to drive product features, and has sharp analytical abilities and design skills to thrive in a fast-paced environment.About the teamSDEs who join our team will find the work has a high-growth potential with a large scope and complexity which can be catered to your professional development goals. You will have the opportunity to learn and become an expert in multiple areas of a full stack. We have a tenured leadership team and we strive to be Earth's best employer. For us, this means we care about work life balance, host team events and happy hours, hold hackathons to foster innovation, prioritize building a diverse culture, care about individual success, and never take ourselves too seriously.#PhysicalStoresAds#AdPTJobsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer

Are you looking for a Software Development Engineer position with Amazon-scale impact?Advertising at Amazon is growing incredibly fast by providing extremely efficient tools to drive sales for our vendors and sellers. Our advertisers need tools that help them get the most from their advertising dollar in the least time. We seek to provide a world class user experience to hundreds of thousands of advertisers globally, help them grow their businesses, and make their advertising campaigns more successful. We are responsible for defining, developing and delivering a collection of self-service performance advertising products and services that drive product discovery and sales. Our products are strategically important to our Retail and Marketplace businesses, driving long term growth. With a broad mandate to innovate and experiment, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.We are looking for a Software Development Engineer to join the team to pioneer and build innovative ads console framework and portal services for the Amazon Advertising website to enhance the advertiser experience and productivity.We are seeking that rare combination of solid coding background, an aptitude to apply latest technologies at scale, and a willingness to challenge the status quo and raise the bar on every service and feature we build. We are passionate about building scalable, well-designed software services, and strive to constantly improve our technical foundation and user experience. As an engineer within us, you’ll have a direct impact on your customers by making it easy and efficient for these suppliers to advertise their brands and products, increase sales and improve the Amazon shopper experience.The ideal candidate will be passionate about quality, consistency, maintainability, performance, security and all the other things that make great software great. They will own the design and implementation of major deliverables end-to-end. This position requires collaboration with fellow software engineers, product managers, technical program managers, and partner teams, necessitating a comfort-level with ambiguity and a desire to create, iterate and improve.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer - Advertising, Partner Growth, Partner Opportunities & Data

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.The Partner Enablement and Growth team helps suppliers, agencies, marketers, authors, content creators, designers, non-endemic advertisers and developers to scale their use of Amazon Advertising and grow their business by surfacing a diverse selection of products to millions of worldwide Amazon customers. We do this via software tools and marketing/engagement programs that enable developers (internal and external) and partners (agencies and tool providers) to better serve advertiser needs.Job Responsibilities: - Drive initiatives to increase advertising revenue across Amazon's sites and devices worldwide - Design, develop and scale APIs and other tools for external developers to help brands and their partners optimize their advertising spend - Building brand new distributed software applications using cloud services and Amazon proprietary technologies to deliver these tools to external developersImpact and Career Growth: - Opportunity to learn many facets of advertising and retail, and understand how they come together, equipping you with the skills to grow your career - Opportunity to experiment, innovate and deliver in a fast, agile and reliable manner with high quality and low technical debt - Opportunity to grow and broaden your technical skills as you work in an environment that thrives on creativity, experimentation, and product innovationIf you are looking to make an impact, this is the team for you. Change the world by building, improving and championing the product with a strong sense of ownership. Thrive in our creative, self-motivated environment with a strong customer-focused mindset. You enjoy making strong impact with all aspects of application development across full-stack engineering with an emphasis towards APIs and service-oriented architecture. Take your team to the next level by driving meaningful initiatives with a leadership role in the latest service-oriented technologies.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer - Creative X, Interactive Ad Experiences, Amazon Ads Product and Technology - Creative X

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites, other high quality sites across the web, and on millions of Fire TVs, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a world-class advertising team with a relentless focus on the customer, you’ve come to the right place!Smart TVs and Streaming Media Players are everywhere. Our goal at Video Advertising is to create a better user experience on these devices while helping advertisers reach their target audience at scale. Our services have differentiated assets in our consumer & audience insights and exclusive content which position us well for the future. We are looking for passionate, hard-working, and talented individuals to help foster nascent ideas into scalable products and launch them on a variety of streaming platforms.Key job responsibilities- Build high quality infrastructure and software.- Own the technology behind.- Design and propose long term technical roadmaps.- Deep dive into unknown technical domains and bring the knowledge back to the team.- Develop close partnership with other teams within Amazon.- Mentor and influence junior engineers.- Engage with the engineering community across - Amazon to share learnings and grow.A day in the lifeAs an SDE II, you will start by learning about our existing products and technologies first. You will spend most of your time tackling difficult technical challenges and implementing new features across a variety of tech stacks. You will design major parts of our software solution under the guidance of Sr. SDEs. You will influence junior engineers by advocating software best practices. You will start influencing product decisions by providing technical insights and suggestions. You will own our operational excellence and proactively refine our software development processes. About the teamWe are a new program looking to drive innovation in the video ad experience on streaming TV. Our primary focus is to partner with Amazon’s own streaming services as well as third-party streaming TV apps to drive growth of video advertising.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems ...

Software Development Engineer - Machine Learning, Sponsored Products

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Does serving ads to billions of search requests daily and finding the most relevant ads for a search page from billions of ads in 10s of milliseconds excite you?The Sponsored Products Search Relevance team owns identifying the relevant ads to surface to customers when they search for products on Amazon. We strive to understand our customers’ intent and identify relevant ads which enable them to discover new and alternate products. This also enables sellers on Amazon to showcase their products to customers, which may at times be buried deeper in the search results. Our systems and algorithms operate on one of the world's largest product catalogs, matching shoppers with products - with a high relevance bar and strict latency constraints. We are a team of machine learning scientists and software engineers working on complex solutions to understand the customer intent and present them with ads that are not only relevant to their actual shopping experience, but also non-obtrusive. This area is of strategic importance to Amazon Retail and Marketplace business, driving long term-growth. We are looking for a SDE - Machine Learning who can drive appropriate technology choices for the business, lead the way for continuous innovation, and shape the future of ad serving on Amazon search. You will build services to handle billions of requests per day, while maintaining response latency in milliseconds and meeting strict SLA requirements. It is quite routine for our systems to operate on massive datasets using distributed frameworks. You will design and code, troubleshoot, and support high volume and low latency distributed systems. The solutions you create would ensure relevant ads are served to Amazon's customers. You will directly impact our customers’ shopping experience while helping our sellers get the maximum ROI from advertising on Amazon. This role will provide exposure to cutting-edge innovations in product search, information retrieval, natural language processing (NLP), LLM training, deep learning, and image processing. In addition to being a strongly motivated IC, you will also be responsible for mentoring junior engineers and guiding them to deliver high impacting products and services for Amazon customers and sellers. Key job responsibilitiesJob Responsibilities: • Drive the direction of our technical solutions, and work on many different technologies such as deep learning, AWS, Auto ML, real-time ML serving systems.• Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components.• Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation. What you create is also what you own.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer - Sponsored Brands, Advertiser & Partner Experience, SB APEX

About Amazon Ads:Amazon Ads operates at the intersection of e-commerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About Our Team:Sponsored Brands is on a mission to make Amazon the best in class destination for shoppers to discover, engage and build affinity with brands while making shopping delightful and personal.Our team is responsible for evolving the value proposition of Sponsored Brands to drive brand performance advertising at scale, helping brands acquire new customers and sustainably grow customer lifetime value. This includes building advertiser controls, experiences and recommendations and making them available via Amazon Ads Console and Amazon Ads API. We enable advertisers to express what they want to achieve, and translate that into high performance advertising strategies. We succeed when advertisers are able to sustainably grow their brand and business at scale with our advertising product(s).About This Role:We are looking for an experienced software engineer who is excited about being part of new initiatives, is not afraid to dive deep and define product technical strategy and architecture. In this role you will work with business partners to design, implement and launch new ad solutions based on business objectives and timelines. You will be responsible for the architecture, design and implementation of highly scalable distributed systems that provide availability, scalability and latency guarantees. The right candidate will possess strong technical skills, can dive deep with demonstrated experience leading medium to large distributed services, and will want to have a lasting impact in the Advertising space. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This is a unique opportunity to stand at the intersection of e-commerce, advertising and state-of-the-art ML techniques.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon Store businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Key job responsibilities- Develop highly scalable service to process millions of requests per day and solve complex software systems problems by leverage state-of-the-art technology.- Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture.- Evaluate and make decisions about the use of new or existing software products and tools.- Have unique exposure to technologies used in search / advertising / e-commerce platforms.- Work closely with our data-science and product managers to design experiments with machine learning / deep learning techniques to improve predictive models and infrastructure and implement end-to-end solutions.- Establish the best processes and drive improvements in design, development and operations.- Mentor and guide junior engineers on design, coding, troubleshooting and operational excellence.- Be a member of the Amazon-wide Software Development Community, participating in internal and external MeetUps, Hackathons and Conferences.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer (SDE), Amazon Connect - Contact Control Panel

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our section in Andy Jassy 2020 re:Invent keynoteWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving Amazon Bedrock, Large-Language Models (LLMs), NoSQL databases, MicroServices and more.This team is a great fit for you if:* You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.* You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.* You’d like to be directly responsible for solving real customer problems.* You are a passionate learner and are motivated to take on new challenges.* You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Learn more about Amazon Connect here.Find Media coverage on Amazon Connect at the following links:ZDNet; Benzinga; AWS Blogs; TechcrunchPower of Amazon ConnectHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. This team is building the Amazon Q in Connect contact center agent experience, enabling agents to use LLM technology to resolve customer issues. This is a team of self-starters working at a start-up pace to deliver impactful features to empower agents.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, Advertising Products and Tech

Do you want to work in a start-up environment with the resources of Amazon behind you? Are you passionate about using Big Data to build customer trust and grow new business? Global advertisers rely on our team's performance insights to drive future investment in Amazon's Advertising Platform and improve the relevance of ads shown to customers.We’re looking for strong Software Engineers that can build upon technologies such as Elasticsearch, Spark, Hive and Presto, as well as AWS services like Elastic Map Reduce (EMR), Redshift, Kinesis and DynamoDB to build the next generation of our analytics and visualization platform. If this sounds interesting we’d love to hear from you!Amazon is well positioned to grow its share of a fast growing online advertising industry due to its unique assets - e-commerce data, service oriented architecture, and startup culture. Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success. We work in some of the most exciting computer science domains (massive scale streaming systems, machine learning, data science, cloud native development). Be part of a team of industry leading experts that builds and operates one of the largest big data analytics platforms at Amazon. Amazon is applying the latest big data technologies available to change the way marketers purchase, track, measure, and optimize their advertising spend. We apply these technologies on terabytes of data (over 10B new events per day) and operate clusters that push scalability limits of the existing technologies. We seek to measure every possible signal indicating impact of advertising to provide the most objective result of marketing spends.This role will involve designing and developing software products that impact many areas of our business. The individual in this role will have responsibility to help define requirements, create software designs, implement code to these specifications, provide thorough unit and integration testing, and support products while deployed and used by our stakeholders.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...