New York

Amazon’s Specialized Business Services Security team is seeking an innovative Senior Software Development Engineer to join our Risk & Vulnerability Management Automation team. In this position, you will focus on developing and maintaining solutions that improve the effectiveness and efficiency of risk assessments, vulnerability reporting and remediation tracking initiatives. You will work with a diverse set of security professionals across Amazon to support our automation capabilities. You will develop solutions to drive prioritization and remediation of vulnerabilities and risk reduction to help deliver secure products for our customers.Key job responsibilities* Collaborate with software and security engineers to build automated risk and vulnerability management workflows * Design scalable architectures for low-latency, big data processing* Improve the performance, and efficiency of our existing systems* Raise the bar for testing, repeatability, automation, and operational excellence* Mentor and develop teammates, both technically and professionally * Seek out, develop, and advocate for new technologiesA day in the lifeYou will own and contribute to the development of solutions/tools that automate risk assessment and vulnerability management programs. You will join an expanding team, leverage your skills, and apply a variety of methodologies to develop and maintain security solutions. You will collaborate with product teams and senior leaders to develop improvements that help us achieve our vision to be Earth's Most Customer-Centric company.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Customers often struggle to understand Amazon's large selection and are looking for key differentiating factors that set one item apart from another. A rare opportunity is available to build new features that address this customer problem in Amazon Search!Hundreds of millions of customers. Billions of queries per year and dollars in revenue. The scale and impact of Amazon search is HUGE and we need smart and creative engineers to imagine and develop innovative cross-device features worldwide. Come help us deliver features you can show off to your friends and family!The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. Everything from the moment a customer clicks into the search box to when they view search results. We use data mining and usability data to develop new features and we test them through hundreds of A/B experiments a year. This immense amount of data allows us to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.On a day-to-day basis, you'll be part of a close-knit team of engineers that are agile, data driven, and highly collaborative. You'll help analyze customer behavior, propose ideas and solutions during sprint planning with your team, implement big ideas, and then measure the results. Engineers on our team have proposed ideas that have impacted millions of customers and generated millions of dollars in revenue.You should be a well-rounded software engineer, with expertise in building large-scale web applications and/or low-latency services, optimized for performance. You should love working with designers, user researchers, applied scientists and product managers on shaping customer facing projects in multiple parts of the Amazon website.Key job responsibilities- Act as a technical leader and mentor, collaborating closely with product managers, designers, and other engineers across the organization.- Influence our product direction through significant development contributions and technical leadership.- Work with modern web development technologies to improve customer workflows.- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.- Develop and maintain scalable distributed real-time systems using Java.About the teamThe Search Customer Experience Endorsements team is responsible for developing innovating cross-device features that help customers find products that stand out from others. Our efforts include badges or CX elements that highlight items as overall picks, top sellers, and top rated. This team is newly formed in 2024 and will own a roadmap of 12+ badging experiments across the website and own the Amazon's Choice badge end to end.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

The Forge team provides tools, services and frameworks for one of Amazon's fastest growing businesses. The team's mission is to create engaging and intuitive advertising experiences across campaign creation, management, and strategic recommendations. We help advertisers reach their marketing goals and getting the most out of their brand and product catalogs while minimizing cognitive load. We accelerate advertiser success through every stage of the advertising cycle—from planning, discovery, and decisions to launch, manage, and monitoring of campaigns, through to ongoing optimization via recommendations and insights. Our customers include sellers, vendors, authors, entertainment creators (both endemic and non-endemic), as well as partners, agencies, and Amazon’s marketing and sales teams, who operate globally and across all device types.We are looking for a Sr. Software Development Engineer to help us evolve the tools, services and frameworks we provide. We seek that rare combination of a solid coding background, a proven track record of applying technologies at scale, and a willingness to challenge the status quo and raise the bar on every service and feature we build. Key job responsibilities- A strong understanding of, and a desire to deeply learn customer and developer needs, experience building and operating consumer-facing systems from the ground up, excellent analytical skills, and the ability to build trusted relationships with senior partners (Sr. SDM, Director, VP), as the initiatives are highly strategic and visible across Amazon's senior leadership.- You will be responsible for challenging the status quo, raising the bar on every service and feature we build, driving the team’s long-term vision and architecture, shaping roadmaps, and providing technical leadership to the engineering team. The ideal candidate will have extensive design and architecture experience, knowledge of AWS technologies and services (e.g., AWS Lambda, ECS, CloudFormation, VPC, API Gateway, Amazon CloudWatch, etc.), front-end and middle-tier frameworks, and a proven track record of building mission-critical, highly scalable systems.- To drive our campaign creation technology evolution strategy, we are looking for someone self-motivated, who will invest time in understanding customers in a meaningful way, is highly goal-oriented, self-driven to push boundaries, and has a track record of delivering resultsBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience developing full-stack applications with MVC/MVM frameworks (e.g., React.js, Vue, NextJs, NuxtJS, Express, Fastify, Spring, Grails ..)- Strong computer science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis.- Experience working with Cloud/Amazon Web Services (AWS) products. ...

Amazon Elastic Container Registry (Amazon ECR) is looking for a Senior Software Development Engineer (SDE) to help build and extend our container registry. ECR is at the heart of most containerized applications and workflows that run on AWS, so it has to be fast, scalable, and secure. As more companies switch to containers to improve their speed of delivery, they look to ECR for easy-to-use tools, and we continue to grow the ecosystem of SDLC tools and security features that our customers use on a daily basis. In addition, we are working on exciting technical problems such as how to dramatically reduce the time it takes to launch a container within AWS as well as tackle challenging problems in scaling our services to match our growing customer demands.If you are someone who is passionate about building high quality services, delighting developers, and have a passion for customers and developer relations, this job is for you. You will be joining a team with the charter to make containers the new compute primitive and the first choice when architecting modern applications. You will have the chance to be a part of defining how developers use containers at scale.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Unbox your potential! Amazon Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF) are looking for a strong leader to help us continue to build our e-commerce and supply chain solutions. We offer a unique opportunity to join a high-visibility organization that will be a significant driver for the company’s growth and will reimagine the way people shop and merchants sell. We are looking for a highly motivated Solutions Architect (SA) to join our team. You will be the trusted partner working shoulder to shoulder with our customers and advising them on how to best achieve performance at scale.Candidates should have a proven track record of working with large consumer brands across a range of categories with a deep understanding and network in eCommerce. As a Solutions Architect, you will influence the future of Amazon Supply Chain Services by collaborating at the intersection of customers, partners, product, and engineering. This role involves up to 25% travel, including customer site visits, industry conferences, and team meetings at various locations.The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes. You will be expected to quickly understand technical architectures, research, build, and deliver proof of concept solutions to pattern and guide and shape the customer journey. You should be a passionate tinkerer, and be able to dive deep, speaking to builder patterns and practices with fluency.The ability to build repeatable artifacts, and assess deliverables as a force multiplier is a critical skill for the Solutions Architect role. You should have a demonstrated ability to think about business challenges and articulate technical solutions to solve those problems. As part of the SA community you will capture and share best practices with your peers, generate internal and external technical content, and participate in evangelist and workshop activities to grow the community.To be successful in this role, you should:- Have a strong background in cloud services, app integration, API fundamentals, and be able to demonstrate technical excellence when building scalable architectures.- Be a passionate communicator, advisor, and advocate for the Customer.- Demonstrate a deep understanding of Software Development.- Have experience working with eCommerce and Supply Chain solutions.- Be passionate about developing your peers, and participating in hiring.- Drive feedback and influence product development, direction, and evolution.- Be proactive relationship building on partnerships and initiatives.About the teamBuy with Prime (BwP) and Multi-Channel Fulfillment (MCF) are helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime (BwP) is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.Multi-Channel Fulfillment (MCF) aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers. MCF represents the core fulfillment capability of Buy with Prime (BwP), a new business initiative for Amazon.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience ...

We are seeking a highly motivated and experienced Senior Supply Chain Manager to join our team . In this role, you will play a pivotal role in driving the automation of AMZL delivery stations across North America and Europe. You will collaborate closely with our engineering team to identify and select strategic suppliers, lead complex negotiations, and ensure seamless project from technology proof of concept development to scale up strategy and execution.Key job responsibilitiesSupplier Selection and Qualification:o Identify and evaluate potential suppliers based on capabilities, cost-effectiveness, and reliability.o Lead the negotiation process to secure favorable terms and conditions for our organization.o Conduct rigorous supplier qualification processes to assess their ability to meet our quality, delivery, and performance standards.Project Execution:o Develop and implement comprehensive project plans to ensure timely and efficient execution.o Monitor project progress, identify potential risks, and take proactive measures to mitigate them.o Collaborate with cross-functional teams to ensure project stays on track.Supply Chain Optimization:o Continuously analyze supply chain processes to identify opportunities for improvement and cost reduction.o Develop and Implement strategies to scale up the technologies across regions with qualified suppliers o Develop and maintain strong relationships with suppliers to foster collaboration and address any issues promptly.Risk Management:o Identify and assess potential supply chain risks, such as supplier disruptions, quality issues, or geopolitical factors.o Develop and implement contingency plans to minimize the impact of these risks.About the teamThe Amazon Logistics Supply Chain team owns the supply chain set-up and readiness for all new programs and products across multiple engineering categories (equipment, fixtures consumables etc.). We bring last & middle mile's ambitious goals to life by partnering with a wide set of stakeholders in Worldwide Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability.BASIC QUALIFICATIONS- 5+ years of supply chain experience- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

We are seeking an experienced Supply Chain Manager to lead the strategic development and sourcing of third-party logistics (3PL) solutions for Amazon's fulfillment network. This role will bridge Amazon's capacity planning needs with 3PL capabilities, designing innovative solutions that enhance our network flexibility while ensuring commercial viability. You'll be instrumental in evaluating, structuring, and implementing partnerships that expand our fulfillment capabilities through strategic 3PL relationships.Key job responsibilitiesLead the strategic planning and development of 3PL solutions, translating Amazon's network expansion needs into commercially viable partnerships while ensuring operational excellence and cost-effectiveness through innovative 3PL solutions.- Lead strategic planning and solution design for 3PL network expansion in partnership with capacity planning teams- Develop and negotiate commercial frameworks and operational agreements with 3PL partners- Drive cost modeling and financial analysis to ensure solution viability and optimization- Translate internal business requirements into executable 3PL solutions- Build and maintain strategic relationships with key 3PL partners while representing their capabilities internallyA day in the lifeAs a Supply Chain Manager for 3PL Solutions, you'll navigate between strategic planning sessions with internal stakeholders and deep-dive discussions with potential 3PL partners. Your expertise in supply chain operations will help bridge the gap between Amazon's business needs and 3PL capabilities. Whether you're analyzing network optimization opportunities, structuring new partnership agreements, or designing innovative fulfillment solutions, you'll play a crucial role in shaping Amazon's future fulfillment landscape.Note: Position requires up to 20% travel mainly to 3PL sitesAbout the teamThe External Fulfillment organization at Amazon manages our third-party logistics (3PL) partnerships, including performance management across our network. Within this organization, you will join the North America External Fulfillment Strategy team, where we're responsible for the strategic direction, sourcing, and implementation of 3PL solutions. Our team's mission is critical to expanding Amazon's network capacity through innovative and efficient partnerships while ensuring seamless integration with our fulfillment ecosystem.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videos—all with the ease of customers finding what they love to watch in one place.Included with Prime: Watch thousands of popular movies and TV shows, including our critically-acclaimed Amazon Originals such as the Emmy Award-winning comedies Fleabag and The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, The Boys, Citadel, Mr. & Mrs. Smith, Reacher, the Academy Award-winning Manchester by the Sea and The Salesman, Academy Award-nominated The Big Sick and Cold War, exclusives, live sports including Thursday Night Football and licensed content available in more than 200 countries and territories worldwide.As a Senior Technical Program Manager you will lead large and complex programs that span multiple business units. Key job responsibilitiesYou have excellent organization, program management, and communication skills, and a motivation to deliver results in a fast paced environment. You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about connecting customer problems through underlying scalable software that raises the bar on customer and operational goals.You will work deeply with engineering teams on the design, implementation, and drive the delivery of large technology initiatives for Prime Video customer personalization, content discovery, title recommendations, ads promotions and enhancing key viewing features and customer engagement on the Prime Video platform. You will be responsible for leading initiatives spanning across teams of software engineers, data engineers, designing and building innovative software solutions for our customers. You will need to be an excellent leader and bridge across various parts of technology, product, business operations and creative. A day in the lifeYou will partner with senior leaders across the org in developing a strategic vision for Prime Video. You will define and deliver on key goals and update business stakeholders. You will lead collaboration with engineering teams to understand project status, provide resources and insights to deliver milestone goals and remove roadblocks. Partner with product teams to deliver requirements on upcoming projects. About the teamTechnical Program Managers at Prime Video are embedded with various engineering and product teams on the design, implementation and delivery of large technology initiatives across Prime Video. Projects include (customer personalization, content discovery, title recommendations, ads promotions and enhancing key viewing features and customer engagement on the Prime Video platform). This role reports into Senior Leadership, and has direct exposure to Directors and VPs.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

We're looking for entrepreneurial, innovative individuals who thrive on solving tough problems. We are investing in a deep technical team to pursue a transformation opportunity around advertising identity. The successful candidate will build upon technical skills and core program management successes.A Technical Program Manager (TPM) will partner with engineers, other TPMs, Product Managers and senior management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. The ideal TPM is a creative, demonstrated leader with superior analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving and communication skills.Key job responsibilities- Engineering execution - drive crisp and timely execution based on customer impact and business opportunity- Priority management - manage diverse requests and dependencies from world-wide teams- Process improvements – define, implement and continuously improve delivery and operational efficiency- Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations- Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalationsA day in the lifeYou organize a design review with a partner engineering team and ask probing questions to ensure the design meets customer needs. At the conclusion of that meeting, you ensure everyone understands what are the follow up action items, who owns them, and what are the expected delivery dates. You write a 1-pager to ask senior leadership for their guidance on a project issue that has bubbled up and could block the team. You prepare a bi-weekly program summary keeping senior leadership and other interested teams aware of progress toward goals.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...

THE POSITION Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated streaming (STV) properties, including Prime Video, Thursday Night Football, Twitch, and FireTV Channels, as well as on third-party publishers via Amazon Publisher Direct.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from discovery to loyalty in a way unlike any other media platform at scale. We seek a seasoned contributor to join the Amazon Ads team as Sr. US Video Strategy and GTM (VSGTM). This role will report directly to the Head of US Video Strategy and Go-To-Market and contribute in developing the unified go-to-market strategy and strategic execution for advertising solutions across Amazon video and streaming properties. He/she will partner with the broader WW and regional GTM teams, helping to set the total Video strategy.Key job responsibilities• Develop the vision and end-to-end strategy for positioning, pricing, packaging, and planning of Amazon’s advertising offerings across all video properties, working alongside WW GTM• Maintain firm grasp of video advertising market and competitive trends to identify and assess opportunities • Lead quantitative analysis of demand, including opportunity sizing of both traditional/existing demand channels and emerging/new demand sources• Analyze and recommend trade-offs between price, volume and yield-generating strategies • Work directly with US Video Sales Specialist (VSS), Large Customer Sales (LCS), Global Growth Sales (GGS) and other sales teams on education, enablement and demand generation strategies to achieve revenue and adoption targets • Aggregate US Voice of Customer (VOC) and partner with WW GTM to drive video solutions for customers and revenue growth for Amazon• Drive growth of Amazon’s video advertising offerings, including business management in support of Video org goals around revenue, product adoption, advertiser maturity advancement, etc.• Ready understanding of quarterly sales pacing (to budget revenue and/or other goals), to recommend adjustments to GTM strategies or tactics as appropriate• Produce stack-ranked set of sales priorities to influence product requirements, roadmap decisions and trade-offs• Partner with Ads Marketing on customer-facing Video Sales GTM narratives, presentations and other materials• Partner with cross-functional leads across the Amazon Ads organization to ensure execution of GTM strategies, including tactical week-to-week guidance and support• Assist in regional training development for sales enablement executionA day in the lifeThe ideal candidate will possess a revenue growth and strategic background within video and STV that enables them to drive a comprehensive go-to-market strategy for Amazon’s video advertising approach. This role will partner cross-functionally across leaders within Amazon’s video properties, and work closely with Sales to drive revenue growth in this segment.BASIC QUALIFICATIONS- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 5+ years of experience in advertising sales strategy, digital media strategy or GTM at a media & entertainment company ...

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to contribute to the innovation team behind Amazon's generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX Designer on this nascent project, you will help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence. You will collaborate closely with a cross-functional group of designers, researchers, writers, engineers, data scientists, and product managers to deliver a best-in-class shopping experience. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide. If you are a skilled UX Designer excited to work on an innovative, customer-centric AI product, we would love to hear from you.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices ...

MAPLE's mission is to be the worlds best payments and financial services merchandising engine. To do this, we aim to recommend the right Amazon Payments or financial service offer content to the right customer with the right CX and with the least amount of manual merchandiser effort possible. We own and operate the ML-optimization of payments merchandising through the Amazon shopping journey and support personalized content and affordability messaging. Our tech is built to preserve the customer trust paramount to Amazon's ability to offer and recommend payments and financial services products. MAPLE builds and supports business partners innovation in its front-end merchandising CX and fully owns and develops features its merchandising and ASIN landing page content scheduling tool, machine learning technology, rendering and eligibility services.MAPLE team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Amazon’s Payment Products team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Amazon’s Payment Products team is looking for a highly motivated, customer-focused UX designer to drive engaging user experiences and push the limits of what customers expect from a modern credit solutions. You are a designer with experience working on real products that people use every day. You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are an excellent collaborator and have no problem presenting—and defending—your ideas to other designers, product managers, and company leaders. You understand the value of user testing and prototyping, and thrive in a fast-paced, startup-like environment. Above all you are passionate about solving real problems for real people through research, design, and iteration.You will work with other members of the design and product teams to create experiences that are engaging, useful, and solution oriented. You will use market analysis, customer feedback, data analytics, and usability findings to tailor your designs to the customer in order to best solve their problems. You will be responsible for developing your ideas from concept to completion, presenting them to stakeholders for approval, and working directly with developers to bring them to life.Key job responsibilities- Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users.- Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions.- Translate complex customer interactions into simple, engaging user-centered solutions.- Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes.- Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.- Refine, maintain, and enforce current design guidelines and strategies.- Work on multiple projects concurrently while handling different types of design requests.- Adeptly handle changing priorities throughout a product life cycle.- Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe are a customer obsessed team within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Note on location: Our preference is for this role to be based in New York, NY but we are open to considering candidates in Seattle, WA.The People Engagement Experience (PEX) team is revolutionizing the user experience for Amazonians across the globe. Our team of forward-thinking UX designers, researchers, writers and design technologists work on products that have a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.As a Senior UX Designer on the PEX team, you will design employee product experiences at a global scale. You will collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT) and Amazon Worldwide Operations organizations. You will also identify large scope product opportunities and long-term design vision to raise the UX bar for this domain.To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for the end-to-end product experiences and features across desktop, mobile and more. - Manage the user experience design of multiple mid-to-large-sized programs.- Contribute to the vision for the organization and influence product strategy and roadmaps. Lead the discovery, strategize concept design and launch phases of a project.- Work through complex design solutions for sometimes ambiguous problems where requirements, customer needs, and technical feasibility may not be initially defined.- Champion user-centered design culture. Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.- Create and drive adoption of design guidelines, mechanisms, best practices, process and tools.About the teamWe are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location. BASIC QUALIFICATIONS- 6+ years of design experience- Expertise with standard design tools such as Figma, Sketch, and Adobe Creative Suite (Illustrator, InDesign, Photoshop).- An online portfolio or samples of work demonstrating experience creating exceptional end-to-end, user-centered design solutions and patterns across desktop and mobile devices. ...

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to contribute to the innovation team behind Amazon's generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX Designer on this cutting-edge project, you will help shape the future of this high-impact product, which benefits from extensive customer research and behavioral data, and a rapid launch cadence. You will collaborate closely with a cross-functional group of designers, researchers, writers, engineers, data scientists, and product managers to deliver a best-in-class shopping experience. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide. If you are a skilled UX Designer excited to work on an innovative, customer-centric AI product, we would love to hear from you.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 6+ years of UX designer or interaction designer experience- Knowledge of best practices for information architecture and design- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Proficiency working with Figma, or similar tools ...

Success in any organization begins with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success.AWS is looking for an exceptional Technical Program Manager with strategic expertise and a strong delivery record in building trust and delivering results to the business to advance adoption and effective use of Workforce Planning(WFP). Moreover, this Technical Program Manager will work in partnership with the core WFP team that requires thought leadership to advance WFP content across AWS. This individual has proficiency in employing workforce and human behavior insights, strong business operations fundamentals and good judgement. This individual will also provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth, improved operational efficiencies & delivery. Ultimately, the individual will be responsible for a program level effort to enable optimized workforce size, location and level in service of predictably accelerating product innovation, and enhancing the customer experience at acceptable cost. If you enjoy leading strategic programs, working in a fast-paced dynamic environment and being challenged by new problems, we’d like to speak with you! Key job responsibilitiesKey job responsibilities • Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR and business leadership to manage creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS’ operational cycles• Earns trust with internal stakeholders and customers, and develops collaborative solutions that create measurable economic impact on AWS• Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Applies this technical knowledge to invent, evolve, improve, and simplify. • Drive large-scale workforce planning programs that solve significantly complex or endemic problems. • Consistently bring strong, data-driven business and technical judgment to decisions. • Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts). • Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner). • Capture the right metrics to influence stakeholders and measure success.• Occasional travel to internal meetings and fact-finding sessions.A day in the lifeAs a Technical Program Manager within AWS, you will partner across the WFP team to set the vision and direction for a high-quality workforce. You will play a key role on the Workforce Planning Science, Tooling and Inspection sub-teams that influence the long-range plans of the business and the technical agenda that supports it. You will influence tools and programs serving senior leaders globally and impacting AWS’ future. The ideal Technical Program Manager has a strong sense of ownership, is self-driven, loves breaking new ground. You will bring a mix of experience including complex technical program management, senior stakeholder management, cross-functional collaboration, strategic planning, operational planning, and process improvement. About the teamOur team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. Our employer brand has been guided by our Leadership Principles, our values, and most of all our people. Our job is to bring that to life.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Master's degree in statistics, engineering, I/O psychology, mathematics, economics, MBA and 5+ years of domain experience. Has led teams that have built workforce programs and tools, and has familiarity solving familiarity in problems/efforts with visible risks, roadblocks, and some constraints.- Experience setting technical requirements for process automation- Strong analytical and problem-solving skills, expertise in deriving insights through data analysis, practical knowledge and experience in inferential statistical application.- Excellent attention to detail and the ability to dive deep into the data.- Strong interpersonal and communication skills, ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.- Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 50% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role is critical to the improvement of insights and analysis of Customer data at Shopbop. You will work closely with the CRM team to develop the analytics roadmap and direction for customer related projects, to deliver self-service solutions, insights, and models to advance our insights offerings. You will be a key member of the insights team and play a vital role in driving customer loyalty by analyzing insights and partnering closely with marketing stakeholders and leadership. Your work will also improve the quality of data and insights at Shopbop, understanding end-to-end customer journey to help increase business and effectiveness against key strategic goals. The ideal candidate must be willing to effectively contribute to analytics solutions, prioritize across multiple stakeholders and projects and be ready to jump into a fast-paced, dynamic and fun environment.Key job responsibilities• Monitor the health of customer database and efficiency of budget allocation, making sure we are attracting, engaging and developing the right customer• You will build and track monthly, quarterly and annual customer forecast/budget model• Identify customer lifecycle journeys that inform marketing strategies; you will work closely with marketing partners to inform channel strategies that help us to acquire, retain and engage the customers• Work as the internal analytics consultant for marketing teams and collaborate on long-term strategy together; you will work with our marketing partners to identify high value actions and reinforce them throughout the customer journey.• Define and deliver reporting and visualization that supports the analytical needs of internal business leaders• Drive self-service solutions for senior business stakeholders informing emerging customer trends• Use analytical insights to help increase business and team effectiveness against key strategic goals• Concept and execute our customer segmentation strategy; you will identify key segments that differentiate customers based on shopping behaviors, preferences and motivations, and present customer insights• Experience with customer feedback and research tools including Qualtrics survey platforms• Build a thorough understanding of the retail and e-commerce industry, customer loyalty and key internal partners across Prime and Amazon Fashion businesses.• Educate and evangelize across internal teams on analytics, insights and measurement by writing whitepapers and knowledge documentation and delivering learning sessions.• You are comfortable with ambiguous questions and creating a business-oriented plan to answer them• Manage regular reporting to monitor customer behavior and support ad-hoc data requests.• Work with our analytical partners to ingest new customer dataBASIC QUALIFICATIONS- • 5-7 years in customer insights, marketing research or strategic management consulting- • Strong communicator with excellent verbal and written presentation skills- • Experience with analytical and CRM database tools- • Strong interpersonal, partnership and management skills- • Experience with data visualization using Tableau, Quicksight, or similar tools- • Experience in Statistical Analysis packages such as R or Python- • Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- • Experience mentoring team members on best practices ...

Advertisers will spend tens of billion dollars this year leveraging Amazon advertising this year to help grow their business. We are looking for exceptional software engineers to build the next generation of tools these advertisers depend on to control their advertising efforts across multiple ad products in the Amazon Advertising portfolio. As part of the advertising organization our team focuses on delivering simple and intuitive solutions for helping them grow their reach and sales.This important work requires that we build redundant, highly available systems that scale massively to ensure our advertisers can enhance discoverability for all the products they sell online and connect Amazon customers with sellers and selection anywhere in the world. We are increasingly focused on helping our advertisers reach new markets and build a strong brand presence which means we must think globally and be strategic about how we build our software to operate 24/7/365 in over 20 countries.The Campaign Management team is responsible for capturing inputs for advertisers to control their advertising efforts. You can think of our team as the brain and nervous system of all the advertisements you see on amazon.com. We build large scale, high velocity distributed systems to service 100’s of millions of API requests per day, steam data at PB scale, process business logic on tight latency budgets, all while streaming and the data at high fidelity to 20+ other services to perform other critical advertising functions. We stand up world class CI/CD pipelines to deploy our service automating infrastructure provisioning, high volume load testing and first-rate monitoring so our engineers can keep their heads down inventing for our advertisers. Our problem space covers concurrent workflows across distributed systems (linearizability, eventual consistency), big data problems (propagation delay, ordering and hygiene) and performance (search optimization). Our team uses the latest AWS products and services to solve our problems including but not limited to: ECS, Fargate, EC2, EMR, Lambda, Kafka, Elastic Search, Dynamo DB, SQS, SNS, Cloud watch, CDK, Cloud Formation and many more.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...