Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.
Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management Lab & Medical Segment. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers in the Lab/Med space on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at lab and medical companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations. This role demands a dynamic blend of proactive sales initiatives and meticulous account management. The ideal candidate will excel in cultivating new business relationships while nurturing existing Lab/Med accounts for long-term partnerships
Key job responsibilities
A successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to:
• Build relationships with your Lab/Med Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment.
• Identify and influence key decision makers within prospective and existing Lab/Med accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements
• Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment
• Recruit against a target set of large Lab/Med enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams
• Conduct deep dive analysis on issues affecting Lab/Med Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement
• Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures.
• Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offerings.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- 2+ years of business facing sales or negotiation experience working with and influencing large businesses
- 2+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel
- 2+ years of experience delivering cross-functional projects that innovate on behalf of the customer
- Large account development and territory management focus, including business development planning, key account management, and/or joint business reviews.
- Experience defining program requirements and using data and metrics to determine improvements and identify opportunities
PREFERRED QUALIFICATIONS
- Proven success managing account development from prospecting, to scaling, to multi-year account growth
- Online retail experience and/or familiarity with selling on Amazon
- Experience communicating customer value, including training in, and usage of, a value-based selling methodology
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously
- High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go
- Proven ability to manage multiple, competition priorities simultaneously without sacrificing the ability to dive deep
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.