You own working back from the advertiser experience to define products and technical architecture to ensure customer success and revenue growth. You collaborate cross-functionally to launch ad products to expand SMB presence on Amazon while maintaining a high bar for ad quality and compliance.
The ideal candidate will drive product thinking with a strong customer obsession and awareness of industry-wide trends, with the ability to identify the best direction for Amazon, our customers, and unique advertising offerings. Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.
Key job responsibilities
Key job responsibilities
You will define and drive our SMB moderation product strategy and roadmap.
You will talk to internal and external customers regularly to find out what they need, but also to keep a firm pulse on where the industry is trending.
You’ll work with other advertising teams to deliver solutions from the moment of ad creation to the moment an ad is placed in front of a shopper.
You are technical, data-driven and get into the details, perform market analyses, usability studies, and study customer usage patterns to evolve features.
A day in the life
• Work with customers to understand their use cases and existing solutions.
• Collaborate with engineering teams to drive the product roadmaps.
• Fluently translate customer needs into solutions across UI and APIs.
• Address bottlenecks, provide customer input, anticipate and make trade offs and balance the business needs versus technical constraints.
• Partner with multiple teams across geographic locations with varying sets of priorities to ensure a timely delivery of the solution.
• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.
• Conduct training and outreach to internal support teams as well as external customers
BASIC QUALIFICATIONS
- 3+ years of technical product or program management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
PREFERRED QUALIFICATIONS
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.