Sr. Product Manager (Technical) - External Services, AWS Insights, AWS Insights and Optimization, AWS Insights and Optimization

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
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Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via web, mobile, tablet, and APIs.

Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.

Amazon Web Services is seeking an unconventional, visionary, and driven Senior Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds AI / ML based products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.

The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost and key optimization opportunities. The AWS data platform that supports these services is growing quickly and we need a product manager who can lead cross-functional initiatives on a global scale to drive compliance.

As a Senior Technical Product Manager, you will work directly with customers across the globe to identify their unique cost optimization needs and improve the ease of understanding, flexibility and customer value of our tools that power customer facing products. Our team is looking for a smart, customer-focused, technically-savvy, and strong owner to lead the definition and delivery of the cost optimizaiton products that provide customers with key data-driven insights. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get to work in a large-scale business that most AWS Customers use, and have a big impact every day.

Key job responsibilities
• Create the product vision, and strategy for internal and external customers
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Understand and influence the billing requirements of AWS services
• Manage the entire product life cycle from strategic planning to tactical execution
• Partner with engineering teams to deliver on the product roadmap
• Establish goals and review metrics to identify opportunities and measure the success of the product features
• Define and maintain a product roadmap with inputs from all stakeholders
• Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholders