AWS Professional Services (ProServe) is seeking an Enterprise Service Manager (ESM) who can lead the data and analytics sales and business development function. The ESM is a trusted advisor to our largest and most committed customers, and the role includes all aspects of business development, sales enablement, relationship development, and delivery oversight for strategic customer programs.
AWS ProServe engages in various projects to help customers accelerate their business outcomes by leveraging AWS products and services. This role is for a Data and Analytics specialist ESM within the AWS Global Financial Services Industry vertical ProServe organization.
We are looking for someone who is:
• Comfortable engaging with CDOs, CADOs, CIOs, CTOs, and other data, analytics, and technology executives at large financial institutions to understand customer business imperatives and guide customers through the adoption of modern data and analytics architectures using relevant AWS Services and offerings.
• Leading innovation and scoping workshops with customer executives and technical leaders.
• Passionate about developing the Data and Analytics Professional Services business including developing business operational plans, and working with sales to develop account plans, create demand and structure deals.
• Providing executive oversight during the inception and delivery of strategic customer projects.
Prior experience at an executive level, overseeing and leading significant data and analytics transformations using cloud technologies is required. Experience in doing so at financial institutions (Banking, Insurance Capital Markets, Payments or FinTechs) or large Systems Integrators is preferred.
This is a customer facing role that requires travel to customer sites as needed.
About the team
Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
BASIC QUALIFICATIONS
• 15+ years of Data and Analytics related IT transformations experience including 2+ years using cloud-based services.
• Experience working at large, multi-national organizations or at consulting SIs leading data and analytics initiatives such as for enterprise data and AI/ML governance, data lake and warehouse modernizations, real-time and high transactional data systems architecture, and AI/ML data engineering.
• Knowledge of cloud-based data services and experience migrating to or developing on public cloud platforms.
• Bachelor's Degree or equivalent experience
PREFERRED QUALIFICATIONS
• Experience in client facing roles for Consulting, Business Development, or Sales functions.
• Experience with data management and analytics in financial services domains such as Customer Insight, Anti-Financial Crime systems, Regulatory Reporting, Actuarial systems, Risk management, Trading and Trade analytics, and Core Banking or Insurance.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.