Analytics and Sales Operations Analyst, Financial Services Business Operations and Analytics Team

Do you want to help transform an industry? Amazon Web Services (AWS) is seeking a creative and self-motivated Business Analyst to join our Financial Services Business Operations and Analytics Team. This role is based in the United States and is part of a global team focused on helping financial institutions of all types and sizes reinvent themselves through cloud adoption.

In this role you will support the operational cadence of the business, which includes (1) developing metrics and tools to drive business decisions; (2) performing data mining to uncover customer insights; (3) partnering with internal stakeholders to identify customer opportunities; and (4) independently develop and maintain visual analytics dashboards. The ideal candidate is a natural problem solver, with strong organizational skills and a deep analytical background to support the continued growth of the business.

This position will assist Financial Services Specialists in evaluating and forecasting business opportunities. To do this, you will use SQL and various CRM tools to derive well-vetted analyses and execute ad-hoc requests and reports as needed.

This individual will need to collaborate effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. Successful candidates for this role will have a proven work ethic and a track record of delivering results, with an ability to communicate effectively with technical and non-technical professionals across multiple geographies.

Key job responsibilities
• Support development of continuously-evolving forecast models and methodologies, supporting the quantitative analysis of the performance of our sales teams, customers, prospects, partners, markets, and products/services.
• Develop relationships and partner with sales, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
• Assist Financial Services Specialists in all aspects of evaluating their teams’ performance.
• Identify reporting issues and gaps in processes, and then resolve them.
• Support the design and implementation of reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Develop and drive critical business metrics to monitor and optimize the business.
• Drive awareness and develop learning materials to ensure adoption of dashboards and reports.
• Support data maintenance across multiple datasets.
• Prepare ad-hoc analyses and participate in projects as needed.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.