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Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Seeking a seasoned professional with extensive expertise in multifamily real estate, particularly focused on prop tech and access control solutions. In this role, you'll be a part of our Direct BD/sales team. The BD/sales team is in charge of building strategic relationships with the top real estate management companies, effectively leading Key for Business (KfB) and our other products and services through top down real estate property initiatives. You'll be responsible for outbound/inbound activities related to many products including Amazon KfB building footprint expansion - where Key for Business technology is installed. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team job to manage our top customer relationships and serve as escalation path for the success of our building management customer service.Key job responsibilitiesKey job responsibilitiesOrganize sales prioritiesMeet specific sales goalsManage, maintain go-to-market strategyServe as sponsor for key customer relationshipsManage issues/problems/observations coming from customersDevelop and ownership of new mechanisms to scale goalsOwnership of the input goals (relationships & pipeline) and output goals (unit/building installs)About the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistic's delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development and Marketing team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

As a Business Development Representative for Amazon Key, you will be responsible for driving the adoption and growth of Amazon Key among multi-family apartments and gated communities. Amazon Key allows customers to grant secure, keyless access to their homes for package deliveries, home services, and anywhere Key for Business technology is installed. In this role, you'll work closely with our Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale) teams. You will be responsible for expanding our footprint within existing verticals and identifying further opportunities for expansion in new and exciting use-cases. Key job responsibilitiesKey job responsibilities- Proactively manage and grow a portfolio of multi-family owner/operators, property managers, and other large organizations within the campus/university vertical- Collaborate closely with US customers to understand their delivery and access control needs, and position Amazon Key as the premier solution- Architect solutions tailored to each customer's requirements, including integration with their existing systems and processes- Drive the end-to-end sales cycle, from initial discovery through negotiation and installation- Serve as the main point of contact and strategic advisor for your customers, providing exceptional client service and support- Identify and capitalize on cross-selling and upselling opportunities to expand Amazon Key's footprint- Partner with internal teams to drive an exceptional customer experienceAbout the teamAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click Access to Amazon Logistics delivery drivers to customers' doorsteps -- improving the bottom line of our Last Mile operations and increasing Amazon's accountability and security for property owners/managers.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

As a Business Development Representative for Amazon Key, you will be responsible for driving the adoption and growth of Amazon Key among multi-family apartments and gated communities. Amazon Key allows customers to grant secure, keyless access to their homes for package deliveries, home services, and anywhere Key for Business technology is installed. In this role, you'll work closely with our Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale) teams. You will be responsible for expanding our footprint within existing verticals and identifying further opportunities for expansion in new and exciting use-cases. Key job responsibilitiesKey job responsibilities- Proactively manage and grow a portfolio of multi-family owner/operators, property managers, and other large organizations- Collaborate closely with customers to understand their delivery and access control needs, and position Amazon Key as the premier solution- Architect solutions tailored to each customer's requirements, including integration with their existing systems and processes- Drive the end-to-end sales cycle, from initial discovery through negotiation and installation- Serve as the main point of contact and strategic advisor for your customers, providing exceptional client service and support- Identify and capitalize on cross-selling and upselling opportunities to expand Amazon Key's footprint- Partner with internal teams to drive an exceptional customer experienceAbout the teamAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click Access to Amazon Logistics delivery drivers to customers' doorsteps -- improving the bottom line of our Last Mile operations and increasing Amazon's accountability and security for property owners/managers.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

Come join Amazon Key to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Amazon Key technology supports Amazon Logistics, 3rd party delivery carriers, property owners, residents and its scope is expanding every day. Our team is actively seeking motivated and multi-talented individuals who are customer obsessed and strive to improve the experience of Amazon’s customers. We are inventing the next-generation smart delivery operation with innovative technologies in IoT (Internet-of-Things). We develop technology-based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale. Key job responsibilitiesThe Amazon Key Quality Auditor will have responsibility to, but not limited to: - Leverage internal tools and processes to track and report status to business partners and leaders. Share results of audits on regular basis as per established frequency and quality standards- Take end-to-end ownership to collaborate with Operation partners to ensure identified issues are addressed and improvement has been sustained- Maintain subject matter expertise specific to job function and general industry awareness- Reporting of key trends, performing deep dive analysis and collaborating with global stakeholders to share critical insights for further action/ analysis- Identify root cause and areas of improvements in the process audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience- Use critical thinking and demonstrate high ownership while reviewing processes and technologyA day in the lifeThe Amazon Key team is looking for a Quality Auditor to contribute to the development and ongoing execution of our Quality Assurance Program. This position will assist with driving operational excellence through a culture of continuous inspection in our processes and key business initiatives. They will focus on raising the bar on our processes and tools by continuously evaluating our internal controls, consistency in standard work against established policy, plan, and practice, as well as recommending data driven solutions.About the teamThe Amazon Key Quality Assurance team is responsible for the following: - Introducing new systems and procedures that drive defect identification and reduction by partnering with internal teams and business groups to adopt improvements- Verifying quality metrics are in place and triggering containment and corrective actions as necessary- Creating and presenting quality reports and dashboards to Key leadership- Continually evaluating solutions not only for quality and business impact, but scalability- Diving deep in the details, as well as identifying big-picture trends and recommendations based on the dataBASIC QUALIFICATIONS- 2+ years of relevant audit and/or operational experience- Experience creating audits and outcome reports- Experience in MS Word, Excel, Access, Outlook and PowerPoint ...

As a Customer Onboarding Manager with Amazon Key to you will be responsible for driving the delivery and installation of an Amazon Key service with unprecedented quality, efficiency and scale. In this role, you will oversee all aspects of onboarding including scheduling, vendor management, operations for the installation of our product and adoption of our service. You will be the key owner of the customer relationship to ensure a seamless experience. As part of a growing team, you will contribute ideas and processes to continually improve while working in ambiguity, build efficiencies, and scale the business. Key job responsibilitiesVendor Management:• Maintain relationships with installers to provide the best customer experience• Create operational processes with vendors to ensure efficiencies • Evaluate vendors based on their performanceCustomer Service:• Demonstrate customer obsession while representing the face of our product to customers • Ensure that customer communication occurs timely and clearly for the best customer experience in scheduling, enrolling in, and adopting our products and servicesProgram Development:• Contribute to and continually improve the delivery program to be scalable and efficient in areas including scheduling, product installation, enrollment in our platforms, and initial use of products and servicesReporting and Communication:• Provide regular reports on the effectiveness of delivery program to senior level leadership• Communicate updates, changes, and important information to leadership in a timely mannerAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon Logistics' delivery drivers to customers' doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Customer Onboarding team ensures product and service delivery and customer satisfaction for multi-family real estate in North America.BASIC QUALIFICATIONS- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience working with a broad range of technology tools such as SharePoint, Tableau, Excel, Access, Word, and Salesforce- 3+ years’ experience in sales operations, account management or customer service- A solid sales operations focus with ability to make data-driven decisions- Outstanding verbal and written communication skills ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...

In this role, you'll be a part of Amazon Key’s Channel Sales team. The team is in charge of building strategic relationships with top channel partners throughout the country. You'll be responsible for growing Amazon Key's presence through your strategic relationships with channel partners. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team's job to manage our top strategic partnerships and serve as escalation path for the success of our building management customer service.Key job responsibilities• Proactively manage and grow a portfolio of strategic channel partners to drive sales• Collaborate closely with partners to position Amazon Key as a primary solution for their customer base• Support the end-to-end sales cycle, from initial discovery to contract negotiation and implementation• Train channel partners to ensure they are able to drive each Amazon Key solution• Serve as the main point of contact and strategic advisor for your partners, providing exceptional client service and support• Identify and capitalize on cross-selling and up-selling opportunities to expand Amazon Key's footprint within your partners customer base• Partner with internal teamsAbout the teamAmazon Key for Business is the multi-unit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistics' delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. Possess a thorough understanding of local/regional/domestic regulations and company policy Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates Establishes high quality relationships with both site and regional leadership Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key Responsibilities include:Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.Provide oversight for budget development and execution, and capital planning.Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.Leverage the entire maintenance team for the benefit of the North American network.Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.Help create a world-class Maintenance organization.BASIC QUALIFICATIONS- 10+ years of managing large complex facilities organizations experience- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We are looking for an experienced Supply Chain Manager to lead 3P Contract Manufacturing (CM) operations for Amazon Key programs. This position serves as the primary point of contact for all business deliverables related to 3P contract manufacturing requirements. Responsibilities include managing hardware, software, and firmware changes in close collaboration with engineering and CM teams, owning the CM program by driving Product Lifecycle Management (PLM) cycles, and partnering with global teams to ensure timely change management and alignment on deliverables such as branding, form factor, engineering updates, and other product modifications. Additionally, the role encompasses overseeing manufacturing KPIs and ensuring seamless execution of Amazon Key programs.In this role, you'll work through various internal and external stakeholders to facilitate the full cycle manufacturing and integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Contract Manufacturers, Sales, Install Operations, Customer Service, Lab, Engineering, Global Product Experience and Marketing teams. Together, you'll drive reliable product manufacturing, deliveries and installations for our customers to facilitate great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain contract manufacturing role in a similar or related industry is essential.Key job responsibilities1. Lead all aspects of 3P contract manufacturing (CM) operations, acting as the primary point of contact for CM deliverables.2. Establish and maintain strong relationships with contract manufacturers to drive production efficiency, scalability, and quality.3. Define and track performance metrics for CM partners, ensuring alignment with program goals, timelines, and budgets.4. Identify and resolve manufacturing challenges or bottlenecks, implementing corrective actions to maintain production targets.5. Act as the key liaison between contract manufacturers and internal engineering teams to facilitate seamless hardware (HW) and firmware (FW) updates.6. Conduct impact assessments for proposed changes, working with cross-functional teams to mitigate risks and ensure alignment with production schedules.7. Maintain detailed documentation and approval records for all FW/HW updates in collaboration with CM and engineering teams.8. Own and oversee the Agile/Townsend system, ensuring accurate and up-to-date product lifecycle data across all stages of manufacturing.9. Train and support internal teams and CM partners in using Agile/Townsend systems effectively for program tracking and reporting.10. Develop and execute comprehensive manufacturing plans, covering all phases from prototype builds to mass production.11. Coordinate cross-functional inputs, including engineering, procurement, and operations, to ensure all deliverables are clearly defined and achievable.12. Monitor and track manufacturing progress, identifying risks and implementing mitigation plans to maintain program timelines.13. Serve as a bridge between hardware/software engineering, Product Experience (PX), Operations Program Management (OPM), Procurement, Material Program Management (MPM), and Sourcing teams.14. Ensure clear and consistent communication across teams to align manufacturing priorities with engineering and business objectives.15. Facilitate regular meetings and checkpoints to address dependencies, resolve conflicts, and drive collaboration across global teams.16. Work closely with procurement and sourcing teams to secure critical components and manage supply chain risks impacting manufacturing.17. Lead the development of manufacturing strategies for CM transitions or significant device modifications, ensuring minimal disruption to operations.18. Define transition plans, including timelines, resource allocation, and risk management strategies, to support seamless transitions.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of experience in general electronics/access control technologies/related industries, managing 3P Contract Manufacturing (CM).- Demonstrated experience in improving Manufacturing deliverables outcomes through CM performance management and implementation of KPIs.- Proficient in using data analysis and reporting tools (Excel, Tableau, SQL etc.) to generate reports and drive data-informed decision making.- Proven track record of building and maintaining strong vendor and stakeholder relationships (both internal and external).- Strong problem-solving and analytical skills, with the ability to identify and address operational and manufacturing bottlenecks.- Excellent written and verbal communication skills, with the ability to effectively liaise with internal and external stakeholders. ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We are seeking an experienced Supply Chain Operations Coordinator to manage key aspects of our global supply chain. This role involves overseeing global sales order management, coordinating warehouse inbound, storage, and outbound operations, supporting expedited shipments, and managing miscellaneous non-inventory stock. Additionally, the role includes field inventory data management, status tracking across multiple supply chain functions, and delivering timely reports for Amazon's key programs. The ideal candidate will collaborate with various internal and external stakeholders including but not limited to Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. Proven and hands on experience in supply chain, administrative, warehousing and logistics roles is essential.Key job responsibilities1. Take ownership of managing sales orders across all programs, ensuring accuracy and completeness of data entry and maintenance.2. Proactively track the progress of sales orders, addressing any potential delays or discrepancies, and ensuring timely fulfillment.3. Act as the primary advisor to customers, providing them with regular updates, insights, and support to meet their business needs.4. Collaborate with internal teams and stakeholders to streamline the order management process and resolve escalations efficiently.5. Oversee all aspects of inbound shipments to the LAS10 warehouse, ensuring proper documentation, handling, and processing upon arrival.6. Manage storage operations, optimizing space utilization, inventory accuracy, and adherence to safety and compliance standards.7. Coordinate outbound logistics, ensuring timely dispatch of goods while minimizing errors and delays.8. Implement continuous improvement strategies to enhance the efficiency and reliability of warehouse operations.9. Lead the management of expedited shipment requests, ensuring urgent deliveries are prioritized and executed within defined timelines.10. Handle the procurement, tracking, and distribution of miscellaneous non-inventory stock, aligning with program-specific requirements.11. Work closely with logistics partners and internal teams to ensure smooth handling of time-sensitive shipments.12. Analyze shipment data and trends to identify opportunities for process optimization and cost savings.13. Collect and validate monthly field inventory data across all programs, maintaining high levels of accuracy and consistency.14. Track inventory usage, availability, and discrepancies, ensuring alignment with operational and customer demands.15. Prepare and deliver comprehensive weekly and monthly status reports, offering insights and recommendations to stakeholders.16. Develop and implement strategies to improve field inventory tracking and reporting processes for greater efficiency.17. Other duties and projects will be assigned on a need to basis as it relates to business needs. BASIC QUALIFICATIONS1. Experience with warehousing and logistics, order management, customer advisory, reporting and data maintenance. 2. Experience using data analysis and reporting tools to drive communication and reporting for customer advisory i.e., Excel, Tableau etc.3. Strong problem-solving skills, with the ability to identify and address operational bottlenecks.4. Excellent written and verbal communication skills, with the ability to effectively liaise with internal and external stakeholders.5. Proven track record of building and maintaining strong stakeholder relationships (both internal and external). ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...

Unlock your potential as a Training Specialist II at Amazon Key! Shape the future of home and business access management while developing engaging learning solutions. Join our mission to empower customers in managing access to their properties. As a Training Specialist II, you'll be at the forefront of innovation, crafting engaging online training modules and identifying creative solutions to meet our organization's evolving learning needs. They will partner with multiple stakeholders from various countries and be an active participant in the full ADDIE process as well as ongoing course maintenance.In this dynamic role, you will:• Design, create, and review training modules that drive user adoption and understanding of Amazon Key's innovative access management solutions.• Produce and edit captivating content, and interactive training elements to enhance the learning experience.• Identify organizational learning needs and develop innovative solutions to address them effectively.• Leverage the AWS suite of tools to support Amazon Key's business goals through online resources and tools.• Occasionally travel to different sites to host on-site training workshops, ensuring hands-on learning experiences.Why you'll love working here:• Be part of an innovative team revolutionizing how people manage access to their homes and businesses.• Utilize state-of-the-art technology and AWS tools to create impactful learning experiences.• Enjoy a collaborative environment that encourages creativity and innovation.• Contribute directly to the growth and success of Amazon Key's mission.• Develop your skills in instructional design, video production, and interactive content creation.If you're passionate about education, technology, and creating engaging learning experiences that make a real difference, we want to hear from you. Join Amazon Key and help shape the future of access management training!Key job responsibilitiesCollaborate closely with subject matter experts to create learning content that effectively communicates key learning objectives and aligns with Amazon Key's mission.Design, draft, review, and edit SCORM 1.2 compliant training modules, ensuring high-quality, engaging, and effective learning experiences.Develop and manage online tools and resources to support learners, leveraging the AWS suite of tools to enhance accessibility and effectiveness.Produce compelling live-action and animated video content to communicate learning objectives in an engaging and memorable manner.Create world-class presentations and communications for the organization, maintaining Amazon's high standards for quality and professionalism.Research and design comprehensive reports that effectively communicate the impact and effectiveness of supported training programs.Manage and maintain training modules on the learning management system, ensuring content is up-to-date, accessible, and properly organized.Support internal and external events with creative promotional content and advertising materials to drive engagement and participation.Identify organizational learning needs and develop innovative solutions to address them.Occasionally travel to different sites to conduct on-site training workshops, providing hands-on learning experiences and gathering valuable feedback.Collaborate with cross-functional teams to ensure training content aligns with Amazon Key's business goals and supports the overall mission of empowering customers to manage access to their properties.This role requires a combination of creativity, technical expertise, and strong communication skills to deliver exceptional training experiences that drive Amazon Key's success in the access management market.About the teamWelcome to the Amazon Key Training Team!We are a dynamic group of training specialists spanning the United States and European Union, supporting multiple countries worldwide. Our team is at the heart of Amazon Key's mission to empower customers in managing access to their homes and businesses.Our reach extends across multiple facets of the organization, working closely with and supporting stakeholders in Sales, Installation, Customer Service, and Support. We understand that our audience is diverse, comprising both technical and non-technical professionals, each with unique support needs. This diversity challenges us to create versatile, engaging, and effective training solutions that cater to a wide range of learning styles and technical backgrounds.Join us, and be part of a team that's making a real difference in how people interact with their spaces, one training module at a time!BASIC QUALIFICATIONSEducation:• Bachelor's degree in Instructional Design, Education, Communications, or a related fieldExperience:• 3+ years in a training specialist, instructional design, or equivalent role• 2+ years creating content using a SCORM authoring tool (e.g., Articulate)• 3+ years with training course design• 3+ years with PowerPoint or equivalent presentation software• 2+ years with video content creation and editingTechnical Skills:• Proficiency in SCORM 1.2 compliant e-learning authoring tools• Proficiency in video editing software• Proficiency in Microsoft Office Suite, particularly PowerPointAdditional Requirements:• Ability to travel occasionally for on-site training workshops• Fluency in English (written and verbal)Note: These basic qualifications are objective, non-comparative, job-relevant, and can be identified through a resume review. They represent the minimum requirements for the position of Training Specialist II at Amazon Key. ...

We are looking for a full-time Workplace Manager overseeing the RBKS West America real estate portfolio and facility management. Candidate is a key contributor to the site operations and will sometimes travel between domestic locations. This role combines real estate/construction management, facilities management, portfolio strategy, project management skills, and team leadership including vendor team management. The successful candidate must operate as a trusted advisor to business leaders, and partner to Finance, HR, IT, and other functional areas. The ideal candidate is an experienced and engaging professional who is customer obsessed and will excel within an entrepreneurial culture – they have an ownership mentality, providing expertise, vision, leadership, exceptional communication skills, and have a vision for delivering a great work environment for the team.Key job responsibilities● You will work directly with Amazon facility support teams to coordinate and implement the needs of the onsite business teams.● You will enhance the domestic workplace experience by driving efforts to manage and facilitate Amazon’s growth and commitment to flexibility, office programs, hybrid work, and team culture. Ensure all departments support a positive and vibrant work environment for the team.● You must conceptualize large-scale space planning and project management, own plan for commercial real estate optimization, and manage contracts for vendors/services related to the in-office experience.● You will mentor, develop, and coach team members to strengthen their leadership and assist in achieving career growth. Drives organizational changes.● You will develop priorities and targets for team members to increase collaboration and project management skills to increase productivity of team and achieving objectives within budget. ● You work actively with stakeholders to understand their needs/problem(s) and structure support appropriately. ● You manage communications and may serve as the first point of contact. Your verbal and written style are clear. ● You coordinate, facilitate and document meetings and events with internal stakeholders and/or external partners.● You support other offices in the region with space planning, support coordination, and the office experience.● You will drive strategy and direction for workplace innovation framework to ensure consistency across functional teams – Site operations consistent with regional program guidelines and vision; think regionally, execute locally.A day in the life• Liaise between local and regional Amazon facility stakeholders to ensure high customer service standards with all suppliers and stakeholders, promoting transparency and accountability across these teams.● Manage space planning, restacks, and commercial space layouts using software. Analyze utilization data, and collaborate with stakeholders to implement efficient and compliant space solutions while managing documentation and presenting recommendations to leadership.● Supervise teams and provide leadership on decision making, root cause analysis, inspection and audit readiness, communication, management of planning/scheduling and assignment, and drive overall improvement of productivity. ● Manage Ring, Blink, and Key facilities capital and operating budgets, reporting monthly on budget performance. Track and report key functional metrics to reduce expenses and improve effectiveness.● Manage multiple complex projects and tasks simultaneously as well as being able to influence, and develop relationships at all organization levels. ● Establish, enhance, track, and report on metrics to allow performance improvements so that the desired outcomes are achieved to plan and in a timely manner.● Own localized communications through newsletters, email, slack, and any other methods to proactively maintain centralized comms to cross depts. ● Office supplies/snacks inventory control and budget audit● Event Management and on-site coordination● Support conference/meeting room and seating navigation, coordination, and booking ● Incorporating localized cultural activities and wellness (Designing the office during seasonal changes, holidays, etc.)● Maintaining the relationship with IT stakeholders and other vendors ● Support filtering relevant through ticketing queue & troubleshooting● Manage/Coordinate similar scopes at other offices within the region About the teamRBKS’s Workplace Experience team provides space and occupancy planning, lease management, facilities maintenance and management, workplace services operations, and PMO services across Amazon’s Global Organization. BASIC QUALIFICATIONS- 5+ years of Reliability Program Manager or equivalent experience- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience with computers, including MS Excel, Word and Office ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)BASIC QUALIFICATIONS• Bachelor’s Degree or 2+ years Amazon experience.• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.• Prior experience with performance metrics, process improvement and Lean techniques.• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems ...

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship. Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.Seeking a seasoned professional with extensive expertise in multifamily real estate, particularly focused on prop tech and access control solutions. In this role, you'll be a part of our Direct BD/sales team. The BD/sales team is in charge of building strategic relationships with the top real estate management companies, effectively leading Key for Business (KfB) and our other products and services through top down real estate property initiatives. You'll be responsible for outbound/inbound activities related to many products including Amazon KfB building footprint expansion - where Key for Business technology is installed. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team job to manage our top customer relationships and serve as escalation path for the success of our building management customer service.Key job responsibilities-Organize sales priorities-Meet specific sales goals-Manage, maintain go-to-market strategy-Serve as sponsor for key customer relationships-Manage issues/problems/observations coming from customers-Develop and ownership of new mechanisms to scale goals-Ownership of the input goals (relationships & pipeline) and output goals (unit/building installs)A day in the lifeAbout the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistic's delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development and Marketing team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline- Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2 ...

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...